Kakao T

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US Good for foreigners: This app works really well for taxis. I use the k.ride one for foreigners. It’s extremely easy and I’ve had no problem with payments or overcharges. It works well for e-bikes too.
2. [R62] 5/5 · US Fast and good: It's the best. · translated
3. [R79] 5/5 · US Awesome app: It’s very useful app and also easy to running! Good job..
4. [R82] 5/5 · US Convenient: I think I'll use it often in the future. · translated
5. [R77] 3/5 · US Interface is Great, Bike Service Needs Improvement: I love this app, and have used it on multiple times to grab a taxi or bike. The app is quite straightforward and easy to understand. However, the overall accuracy of the location and status of each bike could be improved. I usually have to try out 3 bikes at least to find one that is actually in its place, and sometimes it is already being unlock
6. [R80] 5/5 · US Used it because of a coupon, it's innovative and great!: I had a coupon to use by the end of the month, so I tried it and it's surprisingly good!! It finds parking lots near your destination, and the parking fee seems about 1,000 won cheaper... It seems good for parking when going to central Seoul, like Gwanghwamun or Gangnam!! · translated
7. [R114] 4/5 · US Thanks to it, I parked cheaply: From ParkHere to Kakao T. · translated
8. [R102] 5/5 · US Geeeeat service: All Taxi drivers were prompted as app indicated. Better than Uber.
9. [R145] 4/5 · US It works well even in early morning Jeju: Jeju is notorious for price gouging, so I was worried I wouldn't get a taxi to the airport in the early morning, but Kakao Taxi came quickly. · translated
10. [R11] 1/5 · US Login not working: I'm using an iPhone with an overseas account through iTunes, and the taxi login hasn't worked for several months, which is killing me. It used to work fine, so I wonder if they just decided not to care about people like me..ㅠㅠ If there's a solution, please help. · translated
11. [R12] 1/5 · US Unable to use: It won’t send a verification code after I logged into my kakao account and provided mobile phone number, kept on saying “temporary error, please try again later”.
12. [R13] 1/5 · US Not friendly for foreigners at all: Not useful for foreigners
13. [R19] 1/5 · US Cannot get verified with a foreign number: Impossible to use this app
14. [R9] 1/5 · US Horrible user experience: 1. App enables racism. If your system or app language is set to English, taxi drivers see your destination address in English, and they skip you on purpose because they fear that you’re a foreigner. 2. Popups and ads. Every time the app opens there’s a stupid popup AD that has nothing of relevance to the user. 3. Speed and Performance The app is laggy and slow and bugs ou
15. [R18] 1/5 · US What’s the point of this app if they refuse to take us with our luggage to the airport!: This app is useless foreigners. First of all, you have to write the name of the place in Korean otherwise it won’t show on the app when you search it. Second, I reserved two vans to drive us to airport and they refused to take all of our luggage one of them just took the carry on luggage and the other refuse
16. [R57] 4/5 · US Chinese character in English version: App itself is very useful, but most of notice is in Korean , and some Chinese on notification tab… not sure why the languages are all mixed up.
17. [R68] 3/5 · US Please improve: On phones set to English, the driver's app also shows addresses and destinations in English, which sometimes makes it hard to get a taxi and often causes communication confusion. Please add a language setting within the app. · translated
18. [R4] 1/5 · US overcharge: It took me a while to realize that every time I used the bikes, I was being charged multiple times. I used them about 15 times and ended up with 71 transactions, plus the tax. I always used taxis, and everything was fine until an old guy charged me extra, on top of what the app showed. He charged me twice, and I got so angry because he started saying it was a long way, etc., which it r
19. [R5] 1/5 · US Long, time-consuming route: A trip that should take 30 minutes took over an hour, wasting both time and money. I don't know why they're holding back on using real-time traffic navigation, which every Tom, Dick, and Harry will have by 2026. It seems they think we won't notice if they make more money this way. I'm switching apps. · translated
20. [R8] 1/5 · US BEWARE OF SCAMMERS: My friends and myself have used the app, and the drivers always figure out a way to scam you out of so much money. Only giving this a 1 Star review to spread awareness. For my experience, a $40 taxi fare has turned into a $200 taxi fare.
21. [R17] 1/5 · US Terrible pickup location. Expensive route guidance: Don't just tap the location and call immediately; press 'select route' to check. For months, I've been comparing it with other navigation apps, and it either chooses a longer route or a similar but more congested one. I started checking because I found it strange after taking taxis to familiar places a few times out of convenience. It's too much to show congested routes when uncongested ones are available. · translated
22. [R2] 1/5 · US Worst app: Nothing about the taxi's location or time is accurate. Thanks to it, I was 15 minutes late for an important appointment, waiting for a taxi. · translated
23. [R3] 1/5 · US Bike map causes app to freeze: I just bought a bike pass but cannot use it because every time I open the bike map, the app locks up.
24. [R6] 1/5 · US Terrible user experience and confusing GUI: If I could I would not use kakao T. The option to call a venti cab disappears for no reason and only the option to book in 30 minutes shows up. Cannot easily confirm the address I am going to. Hate this app. Would use UBER or Lyft if possible.
25. [R7] 1/5 · US Call cancellation: Please make the call cancellation button immediately visible. You've hidden it so well, like a game of 'find me.'? Thanks to that, it took me 10 minutes to find the cancel button. Thank you very much for wasting my time, and I don't think I'll ever use it again. · translated
26. [R14] 1/5 · US Taxi Cancels to Quick: If Taxi cannot find you, they give up to easy. The taxi driver could not find my house after sending him my address twice and then he blew me off. It was raining and I was left stranded to find a way to the airport.
27. [R21] 4/5 · US Mostly Good: While the vast majority of my experiences have been perfect, there has been the time or two when I requested a taxi, waved at it from across the street, and have been left alone.
28. [R38] 3/5 · US Took the wrong person: I reserved a taxi, but do they just leave with another customer without even asking? This shouldn't happen more than once or twice... Thanks to this, I was marked late~ · translated
29. [R15] 1/5 · US Oh, seriously, the ads...: I take taxis when I'm busy, but I waste time every day closing ad pop-ups. Also, why does Kakao alone show the front digits of the card number for payment methods? Please change it to show the back digits. I'm busy, so I have no choice but to use it due to its high market share, but I think the UI/UX needs a complete overhaul. · translated
30. [R16] 1/5 · US Bad: I requested a driver and they charged me five times, but no driver came. When I contacted support, there was no option to speak in English, and they said the money would be refunded within 7 days. After that, only one transaction was refunded, and they denied taking the other four, saying there was no proof, even though I have all the withdrawals and everything to prove it. I contacted Barq and provided them with the evidence, and still nothing has been returned... And the shock is that they charge an extra 10% for foreign visas... Scammers. · translated
31. [R23] 1/5 · US Withdrawal once is too much: I withdrew money, then it was withdrawn again, and they said I could only withdraw once. · translated
32. [R74] 5/5 · US Comfortable and friendly: Thanks to the comfortable and friendly driver, I arrived home safely. · translated
33. [R31] 1/5 · US Incredibly frustrating user experience: As an American visiting Korea, it is impossible for me to create an account. No matter what email address I try to use it always says “suspicious activity detected” and it kicks me out every time. I’m using a local eSIM so I can’t use my American phone number either, I don’t have phone service, just data. This is incredibly frustrating as a tourist. If I
34. [R32] 1/5 · US Can't register US number: Can't register with a US phone number because the app doesn't accept a 10 digit number. Also, the app requires that you install Kakaotalk to add payment information. I don't want to install 2 apps to use 1 app
35. [R97] 4/5 · US Language setting issue: The English guidance is annoying, how do I change it? · translated
36. [R41] 1/5 · US Not dependable: Every now and then the app just will not call any taxis, even at normal business hours with taxis on the road. There is a bug with calling out to taxis. The system seems to go down, as several people in our group all lost the ability to call cars at the same time.
37. [R54] 1/5 · US Kakao Taxi: Why is it that when I set a specific pick-up point and destination, I’m penalized for the taxi driver not showing up the the right spot? Horrible app.