Ikon Pass vs My Epic
My Epic generally offers a more reliable, albeit imperfect, experience for tracking and accessing resort information, while Ikon Pass struggles with consistent functionality and a confusing user interface after recent updates.
Ikon Pass users frequently report issues with app stability, tracking, and a confusing UI, especially after recent updates. My Epic, while not without its flaws, is generally more praised for its core functionality and ease of use, particularly for checking open runs and lift information.
Head to head
you prioritize tracking your own runs and group locations, and are willing to tolerate a buggy interface and inconsistent performance R17.
you value easily checking open runs and lifts, appreciate pass discounts, and need a more reliable (though still imperfect) app for general resort information R77.
Evidence note: Both apps have a significant number of negative reviews, particularly concerning reliability and user experience. My Epic has a much larger review base, which might contribute to the higher volume of complaints, but also more positive feedback on core features. Ikon Pass's recent updates appear to have significantly degraded its user experience, leading to a surge of negative feedback.
Frequently asked
Do these apps provide trail maps?
Can I track my skiing stats with these apps?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R17] Ikon Pass Great for skiing on all Ikon Mountains: This is overall a great app because it shows you stats you can keep track of, the locations of others in your group, and tracks your runs. It works on all Ikon Mountains so it’s very versatile. But one feature that would be awesome to add in would be if you could play back the exact movement you went through the trails, kind of like a path that you could see
- [R2] Ikon Pass Open runs filter: I decided to try Ikon Pass instead of Epic Pass this year, and overall I really like the app. The interface is clean, easy to use, and everything feels well designed. The only major downside for me is that I can’t filter or clearly see open runs and lifts directly on the map. In the Epic app, this feature is very convenient and makes a big difference. With Ikon, I often have to
- [R18] Ikon Pass Good, but not as good as the previous Palisades app: On the plus side, this app has all the key information skiers need, including which lifts are open and scheduled, trails open and closed, parking info, and even lift wait times, although that last info is oddly hard to find as it's only showed on the map in Trails mode, which is not the default. The map in the default Village mode is useless to
- [R4] Ikon Pass Snow report is trash: They ruined the weather forecasting on the squaw app, these people in charge are absolute clowns
- [R7] Ikon Pass Horrible: Clunky, tries to be all things and isn’t. Not geared to how customers want their information.
- [R9] Ikon Pass Meh - has gotten worse: This app used to be so perfect. Maybe two years ago was the peak? This year is the worst it’s been. Generally not a helpful app anymore other than friend tracking. It’s no longer intuitive. It’s clunky and hard to figure out. I would like to easily access the snow report, maps, and other relevant info for a ski mountain but I feel like the stuff is either not there anymore
- [R10] Ikon Pass Ikon pass app review: The latest UI is complete garbage. The previous UI was bad and you somehow made it worse. There is literally no way to renew my pass on the app. I tap one of the buttons to renew, then choose the pass, and I go to some weird renew page that’s trying to sell me on the pass. Bro! I already said I wanted it, why are you trying to sell me it!? Then I’m somehow on step 1 of 5 and
- [R12] Ikon Pass Do better: The app was never perfect and that’s okay. This season with the new updates it sucks. I minored in graphic design an I can’t figure out how to stop tracking let alone navigate the app. You have good data but get someone who can build your UI
- [R14] Ikon Pass App keeps crashing: I have used this app for like 2 days and it has been pretty good. The only problem is that when I am tracking the app keeps crashing in the background. Please fix this.
- [R15] Ikon Pass Unable to add favorites: Since the latest update, adding favorites doesn’t stick after you close and reopen the app
- [R19] Ikon Pass Tracking is buggy: Many times I have started the day with tracking on only to find mid day that it failed to collect any stats. Only fix seems to be force quit app and restart.
- [R21] Ikon Pass Don’t expect much: Where do I start…. What a frustrating app! I had it open from a day earlier, and said it was still tracking, but it wasn’t. Lost an entire day of stats. Need to blow away the app. Each night. And be prepared to login again each time, particularly frustrating when you’re all geared up and it won’t recognize your face. And don’t get me started when it won’t start tracking becaus
- [R13] Ikon Pass Price Increases are Crazy: Pass goes up every year and they reduce your renewal discounts every year. Used to be $100 now it’s $25…
- [R77] My Epic Thanks for your service: Epic really knows how to say, “Thank you for your service.” The discount is such that it doesn’t take much to get my money’s worth. Thanks to you, Epic.
- [R61] My Epic Pay me if you want me to do your marketing research for you: It’s so lame that you force paying customers to do your market research Pay me or stop asking me to do your job
- [R103] My Epic Biggest scam app: The app sucks to use and their policies are just screwed up. Hope you guys go outa business fast.
- [R31] Ikon Pass What are they doing?: This app got significantly worse for the 2025-2026 season. The tracking barely ever works and it is way more complicated to track with a group - to the point where I never track on Ikon anymore. The layout is more difficult to navigate and I always get thrown error messages. Additionally, I can never select resorts in my wallet so I can’t use my mountain credits. These frauds
- [R52] Ikon Pass Favorites not working: Reporting bug in app, that the favorites don’t save. I thought that it was because I added one destination that it removed all the others and you had to select all at once (which I thought was a poor user experience), but I was wrong, the favorites just don’t save. Also the chat bot for the app is extremely weak.
- [R82] My Epic Garbage: This app completely sucks. It wouldn’t let me link my pass to my pre-existing account with all of my stats on it. The only option was to make a new one to get the pass but I couldn’t use the same phone number twice. I tried deleting my old account but they wouldn’t even let me do that 🤣. I submitted a request to delete the account and it never came through to delete. Get a grip epic I wan
- [R1] Ikon Pass No trail maps???: The app seems to have removed the ability to view trail maps at Palisades, at least in the offseason, replacing it with only their awful “3D” map that you could get a better version of in any other all-purpose mapping app. The only thing I used this app for was trail maps. Is this someone’s idea of a joke?
- [R6] Ikon Pass Ski App - But Defaults to Non-Ski Map? 🥴: App is ok, it doesnt seem to want to save favorite mountains. Biggest complaint is it always defaults to the map of the resort which is NOT the trail map. Can’t think of a reason why this would be except Alterra wanting everyone to know where to buy expensive F&B. Would really like to see this change to default to trail map.
- [R22] Ikon Pass Steamboat map: New steamboat map is good if you want to track but i cant use it to find out witch trails are open. Old map is better.
- [R24] Ikon Pass Please make the regular steamboat map available again: The 3D map looks cool but is less useful than the regular trail map when looking at a glance. Just allow a toggle to show the old map again
- [R27] Ikon Pass Unreliable: Tracking works only when the app feels like it. About 1 day out of 4 it decides I’m not “authorized” to track. And before you ask, my iPhone is always up to date. The app is (still) simply not good enough for prime time.
- [R29] Ikon Pass Horrible resets tracking: Horrible app
- [R16] Ikon Pass No way to opt out of notification spam: No ikon I already paid you $1000s, do not continue to pummel me with advertisements. Insulting.
- [R34] Ikon Pass Marketing Notifications: No way to turn off marketing notifications
- [R79] My Epic Ignores Settings to Send Ads: Even after disabling marketing motivations, this app continues to send advertisements as banner notifications. Had to completely disable notifications from iPhone Settings to get rid of near daily ads.
- [R110] My Epic I WANT TO TRACK YOU, LET US TRACK YOU: No you can't track my location you creeps, stop asking
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store