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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Go City -Travel Plan & Tickets vs GetYourGuide

Go City -Travel Plan & Tickets 4.7★ · Free to download 65
Winner GetYourGuide
GetYourGuide 4.9★ · Free to download 80

Go City is better for travelers who want an all-inclusive pass to save money on multiple attractions, while GetYourGuide excels for booking individual tours and activities with strong customer support.

Full reviews: Go City -Travel Plan & Tickets · GetYourGuide

Go City offers passes for multiple attractions, potentially saving money, but users often face issues with booking, availability, and app glitches. GetYourGuide provides a wide array of individual tours and activities, generally praised for ease of use and good customer service, though some users report issues with third-party operators and cancellations.

Head to head

Features & Value tieR1R2R4R5
Go City -Travel Plan & Tickets Go City users appreciate the potential for significant savings with all-inclusive passes, especially for those planning to visit many attractions R2. However, many find the passes don't deliver value for money, citing issues like attractions being sold out, limited access, or hidden costs R1R4R5R11. Some feel compelled to visit more places than desired to justify the cost .
GetYourGuide GetYourGuide offers a wide variety of tours and activities globally, making it easy to find things to do R65. Users find it great for planning and booking individual excursions, often comparing it favorably to competitors R65. However, some users report tours being overpriced compared to direct booking, or packages including non-operating options .
Ease of Use & Planning edge: GetYourGuideR6R8R10R12
Go City -Travel Plan & Tickets Some Go City users find the app easy to use for showing passes and appreciate the ability to customize itineraries without feeling rushed R8. Conversely, many experience the app as clunky, glitchy, and difficult for trip planning R10R12. Issues include difficulty viewing itineraries, constant reloading, and problems with pass activation R6R12.
GetYourGuide GetYourGuide is largely praised for its easy-to-use interface, making it simple to review, plan, and book attractions R80. Users appreciate the digital tickets and clear meeting points . However, some find the app forces downloads to view tickets R61R99R101 and has poor functionality for sharing bookings or logging in, with frequent crashes reported .
Reliability & Support edge: GetYourGuideR1R13R22R24
Go City -Travel Plan & Tickets Go City's reliability is a major concern for users. Many report passes not being honored, tickets not scanning, or significant delays in receiving tickets R22. There are frequent complaints about attractions being unavailable or requiring separate bookings not clearly stated R1R13R24. Customer service is often described as unhelpful, unresponsive, or difficult to reach .
GetYourGuide GetYourGuide generally has a good reputation for reliability, with many users reporting smooth experiences and tickets working as expected R65R80. Customer service is often praised for being helpful with booking changes and resolving issues quickly . However, some users face issues with last-minute cancellations, tours being rescheduled without proper notification, or tickets not being accepted at venues R63R75. There are also reports of poor customer service when trying to cancel or get refunds .
Transparency & Information edge: GetYourGuideR1R5R9R13
Go City -Travel Plan & Tickets Go City users frequently complain about a lack of transparency regarding attraction details, such as specific inclusions, reservation requirements, and operating hours R1R5R9R13. Misleading descriptions and hidden limitations are common issues R9R13R24.
GetYourGuide GetYourGuide is generally praised for accurate descriptions and helpful reviews that aid in making informed decisions . However, some users note issues with inaccurate information, such as included items not being provided , or lack of clarity on additional payments . There are also requests for better filtering of reviews .
Pick Go City -Travel Plan & Tickets if

you are planning to visit many attractions in a specific city and are willing to thoroughly research each attraction's specific Go City pass requirements and potential limitations beforehand R2.

Pick GetYourGuide if

you prefer booking individual tours and activities, value a user-friendly app for booking and managing reservations, and want generally reliable customer support for changes or issues R65R80.

Evidence note: Go City has a significant number of negative reviews related to the actual usability and value of its passes, despite some positive experiences with savings. GetYourGuide has a larger volume of reviews overall, with a higher proportion of positive feedback, though it still faces issues with third-party operator reliability and occasional app glitches.

Frequently asked

Can Go City passes save you money?
Yes, Go City passes can save money, especially if you plan to visit multiple attractions and maximize their use, with some users reporting savings of hundreds of dollars R2R44. However, many users find the passes do not deliver value for money due to limitations, hidden costs, or the difficulty of visiting enough attractions to break even R4R11.
Is GetYourGuide reliable for booking tours?
GetYourGuide is generally reliable for booking tours, with many users having smooth experiences and successful bookings R65R80. However, some users report issues with last-minute cancellations, tours being rescheduled without proper notification, or tickets not being accepted at venues R63R75R101.
Do I need to download the GetYourGuide app to get my tickets?
Yes, GetYourGuide often forces users to download the app to view tickets purchased online, which some users find inconvenient and frustrating R61R99R101.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Go City -Travel Plan & Tickets 1/5 · US Not what it seems…: If you have the Go City New York explorer pass please be aware at Madison Square Garden is usually sold out so when you show up, you can’t get tickets for the same day and you’re only allowed to get tickets for the same day. Madison Square Garden sells its own tickets and it seems like whatever leftover tickets for that day can be allocated to Go City past users. This is not st
  2. [R2] Go City -Travel Plan & Tickets 5/5 · US Totally awesome saving: I got ticket for all attractions all inclusive deals in great price
  3. [R4] Go City -Travel Plan & Tickets 1/5 · US Not Worth It: It doesn't deliver value for the money. Dealing with 3rd parties outside of the app is an obnoxious chore.
  4. [R5] Go City -Travel Plan & Tickets 5/5 · US Good option: Some attractions are cheaper this way. Beware that the passes might not allow you to get to full activities in dome places like the spyscape, nor get to the pedestal Or crown of the statue of liberty. But still a good option.
  5. [R6] Go City -Travel Plan & Tickets 3/5 · US A bit unclear: I struggled because the activation method wasn't written anywhere. It's affordable and good for long-term stays, and I think people will enjoy it. · translated
  6. [R8] Go City -Travel Plan & Tickets 5/5 · US So easy to use: So easy to use. All of the locations knew what it was it was accepted with out a problem .
  7. [R10] Go City -Travel Plan & Tickets 2/5 · US Good for showing your pass only: The option to plan your trip is awful. You can’t move stuff around and it’s very clunky. This would be such a great app if you could actually easily do that. Other than that it’s just good for showing your pass.
  8. [R12] Go City -Travel Plan & Tickets 3/5 · US Glitchy and reloads constantly: The app is glitchy. On initial load- the app looks like it’s struggling to refresh and it’s stuck on a loop doing so.
  9. [R13] Go City -Travel Plan & Tickets 1/5 · US Wish I Could Give Go City Negative Stars: Please be prepared to miss out on most of the attractions that are supposedly included and spend more in the process. Many of the attractions were already unavailable after we purchased our Go City pass, which you cannot know until after you buy this pass. The attractions that were available were listed as included in the app, however this is misleading be
  10. [R22] Go City -Travel Plan & Tickets 1/5 · US Wasted hundreds: I was planning a trip to San Diego. I did an entire week of researching making sure this wasn’t a scam and choosing what we wanted to do. Decided to choose the one that had the aquarium, uss midway, San Diego zoo and San Diego zoo safari. Bought a 3 day pass for just under $500. We did the midway and aquarium yesterday. Drove 45 min this morning to do the safari today and zoo tomo
  11. [R24] Go City -Travel Plan & Tickets 3/5 · US No Disclaimer on certain Reservations: The GoCity pass has no disclaimer or forewarning on being able to reserve a 10pin Chicago Bowling after 6pm. We were denied access because it was 8pm. Also you cannot reserve times for the 360 Chicago either, had to go their website to find out the hard way. Other than that, GoCity Pass was amazing and worked on all the attractions, but just failed to leave s
  12. [R9] Go City -Travel Plan & Tickets 3/5 · US Good: The GoCity pass saved me money based on the attractions given. The problems I have encountered with the pass are that the description is not correct on some of the attractions. For example, the Rouge show says 9pm on Mondays and they did not have that performance available on Mondays. The Las Vegas Bar Crawl says that you get a drink at the bar stops but it was only 1/2 price drinks which is
  13. [R11] Go City -Travel Plan & Tickets 5/5 · US Overpriced: No way you can get your money’s worth out what is being charged. Simple math. I was charged $100 USD for a one day pass. Each museum charges $15 to enter. You can’t possibly see 4 a day particularly when open from 10 to5. Also thought I was getting a 5 day pass. Only find out it was only for 1. The money back guarantee is out after the first day. After that you are out of luck.
  14. [R44] Go City -Travel Plan & Tickets 5/5 · US Great Value: I was a little skeptical that booking activities would be easy, but I was pleasantly surprised how easy it was to book events. Highly recommend giving this app a chance. I easily saved $500 over the span of just two days.
  15. [R63] GetYourGuide 3/5 · US Was #1 fan until this trip…: I was loving this company and app…booking on average over a dozen tours each summer vacation to Europe and telling anyone who would listen how superior they were to Viator. Fast forward to this trip to Italy, I started with 14 bookings. We were on a 11 hour flight from states to first leg in journey (Frankfurt Germany) and upon landing I received an email that they’d c
  16. [R65] GetYourGuide 5/5 · US Always comes through: I used gyg multiple times in the last few weeks for excursions and tours. It’s great for coming up with things to do in your area. Every time, it has worked like a charm from meeting point to starting time and so forth. It seems to be cheaper than the viator options but I don’t really know for sure. Anyway, reliable
  17. [R75] GetYourGuide 3/5 · US Get you Guide & Operator Communication: Showed up at meeting point for tour and it had been rescheduled to hour and half later. Despite getting constant reminders in 19 AM meeting time . Tour operated indicated they tried to reach us . Idk - strange to get continuous reminders from Get Your Guide if your operator changed time 🥴
  18. [R80] GetYourGuide 5/5 · US Accurate and Easy to Book: Been using GetGuide for any international or domestic trips. Awesome and easy transactions
  19. [R61] GetYourGuide 1/5 · US Marketing forzado: Te fuerzan a descargar la aplicación si quieres ver los tickets que compraste en Internet.
  20. [R99] GetYourGuide 1/5 · US Forces an app on you: All I want are my tickets, but the app doesn't send the verification code to my email. Fine I will make an account on this app I did not want or need to download. Very agitating
  21. [R101] GetYourGuide 2/5 · US Our expensive boat tour cancelled last minute.: Waiting on the refund; so maybe the Marseille boat trips are not reliable or vetted on this app. Also having to download the app to get the tickets you paid for and directions to meetup is extremely not cool.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store