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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Go City -Travel Plan & Tickets vs Expedia

Go City -Travel Plan & Tickets 4.7★ · Free to download 65
Winner Tie
Expedia 4.8★ · Free to download 65

Go City is better for travelers focused on saving money on attraction bundles, while Expedia is a more comprehensive platform for booking all aspects of travel, despite its app performance issues.

Full reviews: Go City -Travel Plan & Tickets · Expedia

Go City excels at providing value for attraction passes, with many users reporting significant savings, but struggles with app glitches and inconsistent information. Expedia offers a broader range of travel booking services, but its app is frequently criticized for being slow and buggy, and customer service is a common pain point.

Head to head

Features (Attraction Passes vs. Full Travel Booking) tieR2R5R10R13
Go City -Travel Plan & Tickets Go City focuses on attraction passes, which many users find offer great savings and convenience for sightseeing R2R44. The app aims to organize itineraries and provide information for included attractions . However, some users report that passes don't cover full activities or top-tier access R5R13, and the trip planner feature is clunky or hard to use R10.
Expedia Expedia is a comprehensive travel booking platform for flights, hotels, and car rentals. Users appreciate its ability to find deals and manage various travel components . However, some users report issues with specific booking options, like not being able to specify half board for hotels or difficulties with bundle searches .
Ease of Use & Reliability tieR6R8R12R16
Go City -Travel Plan & Tickets Users have mixed experiences with Go City's ease of use. Some find it very easy to use and appreciate having everything in one place R8. Others report the app is glitchy, struggles to refresh, reloads constantly, and can be slow R12R16. There are also complaints about difficulty viewing itineraries, unclear activation instructions, and passes randomly disappearing R6.
Expedia Expedia's app is frequently criticized for being laggy, freezing, and slow, especially on iPhones and iPads R64R69. Some users report the app doesn't work at all or struggles with searching R69. Despite these technical issues, many users find the site intuitive and easy to navigate for booking R81.
Price/Value tieR2R4R11R21
Go City -Travel Plan & Tickets Many Go City users praise the app for saving them money on attractions and finding great deals R2R44. However, a significant number of reviews state that the pass is overpriced, doesn't deliver value for money, or is more expensive than buying individual tickets R4R11. Some users feel compelled to visit more attractions than planned to get their money's worth R21.
Expedia Expedia is often lauded for offering good deals and savings on travel bookings . However, there are numerous complaints about misleading or deceptive pricing, with prices jumping significantly at checkout without explanation R81R85. Some users also report random pending charges .
Customer Support & Information Accuracy edge: Go City -Travel Plan & TicketsR1R5R9R13
Go City -Travel Plan & Tickets Go City's customer support receives mixed reviews. Some users had positive experiences with help desk staff , while others found support unhelpful, unresponsive, or difficult to reach . A major issue is inaccurate or incomplete information about attractions, including incorrect descriptions, undisclosed reservation requirements, and limited access details R1R5R9R13.
Expedia Expedia's customer service is a frequent source of frustration. Users report major issues with getting help for reimbursements, cancelled flights, or booking changes R61R70R94. Many feel Expedia avoids responsibility by directing them to third parties R76. There are also complaints about difficulty obtaining invoices after a stay .
Pick Go City -Travel Plan & Tickets if

you are primarily looking to save money on multiple attractions in a specific city and are willing to carefully research attraction details outside the app R2.

Pick Expedia if

you need a comprehensive platform to book flights, hotels, and car rentals, and prioritize a wide range of options over a perfectly smooth app experience .

Evidence note: Both apps have a significant number of negative reviews regarding app performance and customer service, which aligns with the general trend of recent reviews being more critical. Go City's reviews are heavily skewed towards the value and functionality of its passes, while Expedia's cover a broader range of travel booking issues.

Frequently asked

Does Go City save you money on attractions?
Yes, many Go City users report significant savings on attractions and activities, with some claiming to save hundreds of dollars R2R44. However, others find the passes overpriced or that they don't deliver sufficient value unless many attractions are visited R4R11.
Is the Expedia app reliable for booking travel?
While many users successfully book travel with Expedia, the app is frequently described as laggy, slow, and prone to freezing, making the booking process frustrating at times R64R69. Some users also experience deceptive pricing, where the cost jumps at the final checkout step R81R85.
What are the common issues with Go City passes?
Common issues with Go City passes include attractions being sold out or unavailable, passes not granting full access to certain activities, unclear reservation requirements, and inaccurate descriptions of what's included R1R5R9R13. Users also report difficulties with the app's trip planning features and occasional glitches R10R12.
How is Expedia's customer service?
Expedia's customer service is widely criticized by users for being unhelpful, unresponsive, and difficult to reach, especially when dealing with issues like reimbursements, cancellations, or booking changes R61R70R94. Many feel that the company avoids responsibility by directing them to third parties R76.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Go City -Travel Plan & Tickets 5/5 · US Totally awesome saving: I got ticket for all attractions all inclusive deals in great price
  2. [R5] Go City -Travel Plan & Tickets 5/5 · US Good option: Some attractions are cheaper this way. Beware that the passes might not allow you to get to full activities in dome places like the spyscape, nor get to the pedestal Or crown of the statue of liberty. But still a good option.
  3. [R10] Go City -Travel Plan & Tickets 2/5 · US Good for showing your pass only: The option to plan your trip is awful. You can’t move stuff around and it’s very clunky. This would be such a great app if you could actually easily do that. Other than that it’s just good for showing your pass.
  4. [R13] Go City -Travel Plan & Tickets 1/5 · US Wish I Could Give Go City Negative Stars: Please be prepared to miss out on most of the attractions that are supposedly included and spend more in the process. Many of the attractions were already unavailable after we purchased our Go City pass, which you cannot know until after you buy this pass. The attractions that were available were listed as included in the app, however this is misleading be
  5. [R6] Go City -Travel Plan & Tickets 3/5 · US A bit unclear: I struggled because there were no instructions on how to activate it. It's affordable and good for long-term stays, and I think people will enjoy it. · translated
  6. [R8] Go City -Travel Plan & Tickets 5/5 · US So easy to use: So easy to use. All of the locations knew what it was it was accepted with out a problem .
  7. [R12] Go City -Travel Plan & Tickets 3/5 · US Glitchy and reloads constantly: The app is glitchy. On initial load- the app looks like it’s struggling to refresh and it’s stuck on a loop doing so.
  8. [R16] Go City -Travel Plan & Tickets 1/5 · US Buggy, poorly designed, implemented and supported product: We used this for Singapore. Seems good on paper but once you pay them things don’t work smoothly. In short it is better to just pay at each attraction you visit. Here’s the longer version 1. After you pay, it takes 4 hours to even get your pass by email. 2. The pass only works on each attraction once. If you end up really wanting to se
  9. [R4] Go City -Travel Plan & Tickets 1/5 · US Not Worth It: It doesn't deliver value for the money. Dealing with 3rd parties outside of the app is an obnoxious chore.
  10. [R11] Go City -Travel Plan & Tickets 5/5 · US Overpriced: No way you can get your money’s worth out what is being charged. Simple math. I was charged $100 USD for a one day pass. Each museum charges $15 to enter. You can’t possibly see 4 a day particularly when open from 10 to5. Also thought I was getting a 5 day pass. Only find out it was only for 1. The money back guarantee is out after the first day. After that you are out of luck.
  11. [R21] Go City -Travel Plan & Tickets 3/5 · US Saved Some Money, but Inconvenient: Used the 2-Day unlimited pass for Barcelona. I did end up saving some money with this, but only because I felt compelled to go to more destinations that were covered by the pass than I would have otherwise if I hadn’t ponied up. Tours booked up fast and for the Picasso museum in particular you are not allowed to visit if you don’t go with the tour, which was dis
  12. [R1] Go City -Travel Plan & Tickets 1/5 · US Not what it seems…: If you have the Go City New York explorer pass please be aware at Madison Square Garden is usually sold out so when you show up, you can’t get tickets for the same day and you’re only allowed to get tickets for the same day. Madison Square Garden sells its own tickets and it seems like whatever leftover tickets for that day can be allocated to Go City past users. This is not st
  13. [R9] Go City -Travel Plan & Tickets 3/5 · US Good: The GoCity pass saved me money based on the attractions given. The problems I have encountered with the pass are that the description is not correct on some of the attractions. For example, the Rouge show says 9pm on Mondays and they did not have that performance available on Mondays. The Las Vegas Bar Crawl says that you get a drink at the bar stops but it was only 1/2 price drinks which is
  14. [R44] Go City -Travel Plan & Tickets 5/5 · US Great Value: I was a little skeptical that booking activities would be easy, but I was pleasantly surprised how easy it was to book events. Highly recommend giving this app a chance. I easily saved $500 over the span of just two days.
  15. [R64] Expedia 1/5 · US Super laggy: Impossible to use on iPhone 13. Super laggy. It appears that it’s all JavaScript now and it freezes for up to 10 seconds. Whole app is super bloated
  16. [R69] Expedia 3/5 · US App just spinning while searching: I can use the app to search, I can use the website though. I use the app just for booking info and the website for searching for my travel.
  17. [R81] Expedia 3/5 · US Stop price gouging please :): The site itself is intuitive and easy to use but the prices and price jumps are ridiculous all companies use our data and raise prices accordingly. Your website will tell me one price and I will go to checkout and the price is vastly different
  18. [R85] Expedia 1/5 · US deceptive pricing: The flight hotel package option is showing a lower price and jumped up significantly higher without any explanation of additional fees at the last step. I took screenshots and shared to the help chat and ironically they only received the one showing the price jump. I repeated the request for over an hour even changing the flight times and it continues to show the price of $441 t
  19. [R61] Expedia 1/5 · US App is terrible: Had a major issue with not being reimbursed and couldn’t get any help. Deleting app from my phone
  20. [R70] Expedia 1/5 · US Expedia does not care about their customers.: Booked Coco Unlimited Tulum through Expedia for May 20, 28. Had to leave on May 22nd because the beach was covered in seaweed so bad my pregnant wife got sick and I had to rush her to the hospital. This was a real emergency, not some minor complaint. I contacted Expedia before checkout and again after, asking for a refund on the nights we couldn't use.
  21. [R76] Expedia 1/5 · US Misleading Pricing and Disrespectful Service: My experience with Expedia was extremely disappointing. I booked my rental car through Expedia expecting them to stand behind the reservations they sell, but when I needed help, they refused to take responsibility and instead kept directing me to a third party. As the company I booked through, I expected them to assist in resolving the issue rather tha
  22. [R94] Expedia 1/5 · US Poor customer service: I am extremely disappointed with the support I received from Expedia. What turned out to be a simple issue could likely have been resolved with a single phone call to Saudia, yet I spent an entire day trying to get assistance from your support team. Unfortunately, this is not the first time I’ve experienced this. I had a very similar situation a couple of years ago, and I u

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store