توربو | Turbo vs Turo
Turo is the better choice for a reliable and user-friendly car rental experience.
Turo offers a more polished platform with better customer service and a wider selection of vehicles compared to توربو | Turbo. Users appreciate Turo's ease of use and the quality of vehicles available, while توربو | Turbo struggles with reliability and user experience issues.
Head to head
you are looking for a local option with potential but are willing to navigate through bugs and service issues.
you want a reliable and user-friendly car rental experience with a wide selection of vehicles.
Evidence note: Turbo's reviews show significant user frustration, particularly with functionality and support, while Turo has a larger volume of reviews indicating a more consistent experience.
Frequently asked
Which app is better for renting cars?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] توربو | Turbo Dark mode: The app does not support dark mode! · translated
- [R10] توربو | Turbo Location: Your location detection has errors, it doesn't change, and I can't select the location I want. Please fix your errors. · translated
- [R61] Turo Turo Rental for Vacation: I had purchased a car, was in communication with me all the way until pickup. There wasn’t a car and host had to cancel.
- [R95] Turo Better Rental Experience: Turo is a convenient alternative to traditional car rental companies, allowing users to rent vehicles directly from local car owners. The app is easy to navigate, with a wide selection of cars ranging from budget-friendly options to luxury and specialty vehicles. Booking is straightforward, and the ability to communicate directly with hosts makes the experience more perso
- [R6] توربو | Turbo Hey, this was good but after a new update it is not work again ??!: Hey, this was good but after a new update it is not work again ??!
- [R40] توربو | Turbo Useless app: Useless app
- [R72] Turo Could be easier to navigate: The software needs to be a bit more user friendly keep it simple please
- [R97] Turo Awesome: This is better than going to a car rental store! You can view and choose the car that fits your needs for your roadtrip. It is really easy to use. Just download the app and you are halfway done. A few taps on your phone and your car is booked for your trip. No worries. Hassle free. I definitely will recommend to my family and friends. Thank you Turo.
- [R36] توربو | Turbo Failed app: There are no drivers available all the time. Every time I request a ride, it says no driver is available. · translated
- [R64] Turo Host cancelled day before and Turo didn’t cover cost of new rental: Host cancelled rental 12 hours before pickup for no good reason. I had booked six weeks in advance. Was refunded but had to pay substantially more to get a similar vehicle on short-notice. Turo completely unhelpful in covering this difference
- [R75] Turo Hit and miss: It depends on the host. So far 1 great experience, another ok and the third one was a disaster as my host cancelled me 30 mins before my trip, which costed me money and stress. So let’s see
- [R80] Turo Be warned of cancelations: There is a big problem with this service. My trip got canceled about day and half before my pick up. I booked 6 weeks before.Now nothing comparable is available and all the major car rental companies are booked too. Turo did try and help but if there is nothing other than saying sorry this happened did they do. So now I am stuck with trying to figure out how I am g
- [R28] توربو | Turbo Pricing: Please set reasonable prices. The price is exaggerated. People are forced to take public transport because of your prices. · translated
- [R52] توربو | Turbo Tripoli: The prices are exaggerated. · translated
- [R116] Turo Hidden Fees: Lots of hidden fees delivery fee for vehicle that was supposed to be there, services fees Late fee if you 10 mins late that are 1/2 the day are Was over 100$ if undisclosed fees customer support zero help the. Then they Just ignore you
- [R32] توربو | Turbo Worst customer service: This app is not fit for use; its customer service is very bad. · translated
- [R78] Turo Dead is customer service: Years ago, I used Turo with great customer service and deals. That is no longer the case. Now, Turo is more interested in grabbing your money and locking it. I feel that they may be on the verge of some financial trouble or something similar. It’s really sad to see them descend this low and turn the experience into a hassle while hiding behind fine print. Uh! Last time fo
- [R96] Turo I would rate it zero the help support is a joke: There was a fluke in the system and somehow my birthday on my account shows a different birthday then what’s on my license I contacted help support and the claimed it would send me a an email never got an email and now I can’t even drive the car I paid for thanks turo
- [R62] Turo Car rental made easy: Never knew how easy it would be to use Turo it was made nice and easy very understanding and also communication was amazing I would def recommend and also rent again
- [R77] Turo Turo never disappoints: I am very satisfied with Turo. You guys always provide the best of the best cars for our trip. Prices are always affordable. This is my third time using Turo. Shout out to Joey. He was our host. Excellent customer service. Five stars!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store