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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Community Choice Credit Union vs CommunityAmerica Credit Union

Community Choice Credit Union 4.8★ · Free to download 45
Winner CommunityAmerica Credit Union
CommunityAmerica Credit Union 4.8★ · Free to download 55

CommunityAmerica Credit Union (App B) has a slight edge over Community Choice Credit Union (App A) due to its higher volume of positive reviews and a more consistent, albeit still buggy, app experience.

Full reviews: Community Choice Credit Union · CommunityAmerica Credit Union

Both Community Choice Credit Union and CommunityAmerica Credit Union apps suffer from significant crashing and login issues, frustrating many users. While CommunityAmerica has a larger user base and generally positive sentiment for its banking services, its app's reliability is a major concern. Community Choice also faces similar app stability problems and a lack of modern features.

Head to head

App Reliability and Stability tieR13R15R28R32
Community Choice Credit Union Many Community Choice Credit Union users report frequent app crashes, freezing, and login issues, often requiring multiple attempts or reinstallation to access accounts R13R15R28R32. Some users also experienced issues after updates, leading to a worse experience R13R20R22.
CommunityAmerica Credit Union CommunityAmerica Credit Union users also widely report that their app crashes frequently upon login, often requiring 2-7 attempts to open successfully . Some users resort to reinstalling the app monthly .
Features and Functionality tieR1R3R4R7
Community Choice Credit Union Community Choice Credit Union users desire features like 2-day early direct deposit, save-the-change, home screen widgets, and better notification options for deposits R3. Issues include difficulty with mobile check deposits R4R9R26, inability to link other banks R7, and problems viewing personal information like account/routing numbers . Some users also report slow transaction posting and transfers R1R20.
CommunityAmerica Credit Union CommunityAmerica Credit Union users report issues with credit card transaction notifications not working and Face ID not consistently functioning . While some find the app straightforward , others note that it sometimes loads website content within the app . Mobile deposit is described as glitchy and unreliable R118.
User Interface and Experience edge: CommunityAmerica Credit UnionR9R11R20R22
Community Choice Credit Union Some Community Choice Credit Union users find the app confusing and complicated after updates R20R22. Annoying pop-ups and a non-intuitive photo deposit camera window are cited R9. The dashboard sometimes shows errors R11, and the available balance may not reflect actual funds . Users also mention issues with the 'remember me' feature and a squished app icon .
CommunityAmerica Credit Union CommunityAmerica Credit Union users frequently complain about persistent requests to rate the app . The app is generally considered simple and easy to use when it works .
Customer Service and Banking Experience tieR2R8R14R23
Community Choice Credit Union Community Choice Credit Union receives high praise for its in-person customer service, with users describing staff as polite, helpful, and phenomenal R2R8R14R23. Users appreciate the feeling of being an owner and receiving good rates R35. However, one user reported poor service when seeking app help .
CommunityAmerica Credit Union CommunityAmerica Credit Union members also commend the bank for great service and caring staff . One user suggested lowering overdraft fees for better understanding and flexibility .
Pick Community Choice Credit Union if

You prioritize excellent in-person customer service and have been a long-standing member, as many users praise the staff and overall credit union experience R2R8R14R35.

Pick CommunityAmerica Credit Union if

You are looking for a credit union with a generally straightforward app interface when it functions correctly, despite frequent crashing issues , and appreciate strong customer service at the branch level .

Evidence note: The evidence for both apps is heavily skewed towards app performance issues, particularly crashing and login problems, which is common for banking apps. Both apps have a strong base of long-term satisfied members for their credit union services, but the app experience itself is a significant pain point for many recent reviewers.

Frequently asked

Do these apps have issues with crashing or logging in?
Yes, both Community Choice Credit Union (App A) and CommunityAmerica Credit Union (App B) apps frequently crash or fail to open, often requiring users to try logging in multiple times R13R15R28R32.
Are there problems with mobile deposits?
Community Choice Credit Union (App A) users report difficulties with mobile check deposits, with images not matching up or the feature not working correctly R4R9R26. CommunityAmerica Credit Union (App B) also has reviews describing its mobile deposit as glitchy and unreliable R118.
Do users like the customer service for these credit unions?
Yes, users for both Community Choice Credit Union (App A) and CommunityAmerica Credit Union (App B) frequently praise the excellent customer service, describing staff as polite, helpful, and providing a great banking experience R8R35R37R55.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R13] Community Choice Credit Union 1/5 · US Update Ruined: The app worked completely fine before they had decided to change the entire interface. Now it’s a gamble everytime I open the app if it’s going to work today or not
  2. [R15] Community Choice Credit Union 3/5 · US When it works I like the app: It doesn’t work about half the time I want to check things.
  3. [R28] Community Choice Credit Union 2/5 · US Great Credit Union, worst App ever: I’ve never had as much trouble with an app. Always crashing or not letting me in.
  4. [R32] Community Choice Credit Union 1/5 · US Crashes and glitches: Half the time it won’t open. Other half is full of glitching and it shuts down often. We are in 2021...they need a functional app..
  5. [R1] Community Choice Credit Union 2/5 · US Posting: Takes for ever for items to be posted in my checking account, even after the company sends a confirmation of payment! Why??
  6. [R3] Community Choice Credit Union 3/5 · US New features: Community Choice CU is a great bank but would be better with some new features such as 2 day early direct deposit, save the change feature, widgets for your Home Screen and the app should be more colorful. Probably some other improvements are needed too.
  7. [R4] Community Choice Credit Union 2/5 · US Was good, no longer so: Not sure what they did but now it’s impossible to do a mobile deposit for a check. Image edges never match up, according to their message. Always used to work fine. Fix this.
  8. [R7] Community Choice Credit Union 1/5 · US Impossible to use: Why is it impossible to link other banks and send money to and from other banks? I have a loan and cant link another bank to pay for it on this app????? whats the point. Its 2024
  9. [R9] Community Choice Credit Union 3/5 · US Decent app, but lots of little things could be improved: I bank with CCCU even though I’ve since moved out of state. Two of my biggest pain points are, pop ups are really annoying, why are you advertising to your already customers? Photo depot camera window doesn’t make sense.
  10. [R11] Community Choice Credit Union 4/5 · US Extremely Annoying Dashboard: This is extremely annoying!! I’m trying to see the dashboard and keep getting this message “Error loading snapshot Please try again in a few moments Retry “ please let us know if the site is going be down. Also frustrating I can’t post a picture of the error
  11. [R20] Community Choice Credit Union 1/5 · US Really hate the update.: I do not like how confusing and complicated it is to send money to another member of the credit union. It used to be a simple process and take seconds for the money to get to the other person, now it takes at least 30 minutes. None of my pending deposits show, and the pending transactions/available balance isn’t always 100% accurate. Really wish I hadn’t updated. Very disa
  12. [R22] Community Choice Credit Union 2/5 · US thanks a lot: this update is so bad and confusing. plz go back
  13. [R2] Community Choice Credit Union 5/5 · US The Best CU you’ll find. That’s why we’ve been with them for over 30 years.: Thank you Drew B. for your service
  14. [R8] Community Choice Credit Union 5/5 · US Good bank: The people at this bank are great. It’s almost strange to go to a bank and have the people be this polite and helpful. Service is truly phenomenal. Good job people.
  15. [R14] Community Choice Credit Union 5/5 · US Gma Hunny: Been a member since 1989. Children and grandchildren are also members. Best CU experience!
  16. [R23] Community Choice Credit Union 5/5 · US Survey: Good service
  17. [R26] Community Choice Credit Union 1/5 · US Horrible service for app: This place is getting worse regularly. The no longer service the customer needs. They quit drive threw morning and lates cause they didn't want to service customers, their app never works correctly for electronic deposit and now the update does not work either so I can not even access my account
  18. [R118] CommunityAmerica Credit Union 1/5 · US Worst Mobile Deposit Ever!!: This is the most glitchy, unreliable, unstable platform on the face of tech! It should be scrapped and replaced immediately!!
  19. [R35] Community Choice Credit Union 5/5 · US What I love about CCCU: Community Choice has all that you need in a financial institution. You are an owner when you are a member. Community Choice is a fun friendly financial institution. You’re not a number. Best rates in town. If you’re needing a loan give Community Choice a call you’ll be glad you did.
  20. [R37] Community Choice Credit Union 5/5 · US Love banking here: I have been banking with Community Choice Credit before the name change from State Employees Credit Union. I have never had a problem, great service friendly faces and so easy to do my banking online. I will stay with them forever.
  21. [R55] Community Choice Credit Union 5/5 · US Longtime Happy Member: I have been a credit union member since 1976. I’ve been a Comm Choice member since 1994. They have always treated me fair and Helped me out whenever they could. Wouldn’t change unless they do.❤️ They are the best! Peggy Bowman

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store