Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

noon Shopping vs talabat

noon Shopping 4.5★ · Free to download 45
Winner talabat
talabat 4.6★ · Free to download 55

While both apps face significant user complaints regarding refunds, pricing, and customer service, talabat appears to have a slight edge due to more consistent positive feedback on ease of use and delivery speed, despite similar negative trends.

Full reviews: noon Shopping · talabat

Both noon Shopping and talabat, popular delivery and shopping apps, struggle with user trust due to issues like hidden fees, refund difficulties, and customer service shortcomings. However, talabat receives slightly more praise for its user-friendliness and delivery efficiency, while noon Shopping is criticized for fake products and confusing app features.

Head to head

Features & Selection tieR3R6R17R22
noon Shopping noon Shopping offers a wide selection of items, with some users praising it as the best online store for variety and reasonable prices R17. However, many users complain about fake or non-original products being sold R6R22. There are also requests for features like dark mode R3 and landscape support for iPads , and complaints about confusing navigation between different Noon services .
talabat talabat provides comprehensive access to many restaurants and groceries . Users appreciate the ease of finding items and the overall usefulness of the app . Some wish for more electronics stores in specific regions and for the return of certain restaurant branches . There are also complaints about reward points being useless and the app showing closed stores .
Ease of Use edge: talabatR9R12R18R20
noon Shopping Some users find noon Shopping easy and reliable to use R20. However, others report issues like pictures not loading , search functionality being poor and returning irrelevant results , and the app not connecting when outside the UAE . There are also complaints about too many updates R9 and the app forcing retention of credit card details R12R18.
talabat talabat is generally described as easy to use . However, recent updates have caused the app to crash or exit when trying to access restaurants . Users also report difficulties with payment inconsistencies, with cards being declined .
Reliability & Delivery tieR4R10R14R19
noon Shopping noon Shopping receives mixed reviews on delivery. Some users praise its speed and punctuality R20, while others complain about delayed deliveries R14, incomplete or damaged orders R19, and unprofessional drivers who lie about deliveries or call for information . There are also issues with cancelled orders not being refunded R4R10R56.
talabat talabat also has mixed feedback on delivery. Some users find it fast and reliable , with good drivers . However, many report orders not arriving, going to wrong locations, or being significantly delayed . There are also complaints about receiving wrong items R73 and items being out of stock after ordering .
Price & Value tieR6R7R21R24
noon Shopping noon Shopping is criticized for high prices, sometimes higher than the market R6R7, and for charging delivery fees even on orders above 100 AED R21. Users also report hidden fees R50R54 and deceptive discount offers that change at checkout R24R44.
talabat talabat faces significant criticism for inflated prices, with items being more expensive than in actual restaurants or other apps . Delivery fees are also a major point of contention, described as high R84.
Customer Support & Refunds tieR1R4R10R19
noon Shopping noon Shopping users frequently report poor customer service, with complaints going unresolved for months R19R44. Many users struggle to get refunds for cancelled orders, fake items, or undelivered goods R4R10R56. There are also serious allegations of unauthorized deductions from cards R1 and racist behavior from delivery personnel .
talabat talabat's customer service is widely criticized as unhelpful, unresponsive, and difficult to reach, often relying on chatbots R67R73. Users report significant issues with refunds for cancelled or incorrect orders, with money not being returned for extended periods .
Pick noon Shopping if

You are looking for a wide selection of general shopping items and are comfortable with potentially higher prices and a less consistent refund process R17R6.

Pick talabat if

You prioritize ease of use for food and grocery delivery and are willing to navigate potential app crashes or higher prices for convenience .

Evidence note: Both apps have a high volume of negative reviews, particularly concerning refunds, customer service, and pricing, which skews recent sentiment. The free-to-download model for both means many negative reviews come from users encountering friction points like delivery fees or issues with orders, rather than a paid service failing to meet expectations.

Frequently asked

Are there issues with refunds on noon Shopping and talabat?
Yes, both noon Shopping and talabat users frequently report significant difficulties in obtaining refunds for cancelled, undelivered, or incorrect orders, with some waiting months or never receiving their money back (R4, R10, R19, R56, for noon; , , , , for talabat).
Do noon Shopping and talabat have high delivery fees?
Both apps are criticized for high delivery fees; noon Shopping charges fees even on orders above 100 AED R21R50R54, and talabat's delivery fees are frequently described as expensive and the highest in some regions R84.
Is customer service good for noon Shopping or talabat?
Customer service for both noon Shopping and talabat is widely criticized as poor, unhelpful, and unresponsive, with users reporting unresolved complaints and difficulties reaching human support (R19, R44 for noon; R67, R73, , , for talabat).

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] noon Shopping 3/5 · US Please add dark mode: Please add a proper dark mode to the app. I use Noon a lot, especially at night, and the bright white screens are really hard for me because I have a medical condition that makes my eyes sensitive to light. After using the app for a while, I start getting eye strain and discomfort.
  2. [R6] noon Shopping 3/5 · US Prices are exorbitant and different from the market: Prices are exorbitant and different from the market, and sometimes products are not original. · translated
  3. [R17] noon Shopping 4/5 · US The best online experience: I have tried so many online stores like Amazon.sa or Aliexpress and others and I can vouch for Noon to be the best in this area. They offer a wide selection of items in reasonable prices. They also offer convenient payment methods and they deliver the items on time and employ professional delivery couriers unlike the others! They are serious on what they do and they lis
  4. [R22] noon Shopping 2/5 · US 🥀: Most items are not original. It used to be good, with fair prices, original products, and many options. Now it's like AliExpress; 80% of items are not original and are fakes. · translated
  5. [R9] noon Shopping 3/5 · US Dr.Mahmoud: too much updates, why??
  6. [R12] noon Shopping 3/5 · US Credit card details: I do not wish to retain in system. It is forcing retention of details
  7. [R18] noon Shopping 3/5 · GB Order with VPN: It is poor that I cannot use my VPN to protect my credit card when ordering while connected to an insecure network. This should be changed as my data and credit card security MUST be protected on an e-commerce site
  8. [R20] noon Shopping 5/5 · US Simply reliable: Seriously impressed with the ease and reliability of the app let alone the punctuality of the delivery. Best price options so far in the market for some products .
  9. [R4] noon Shopping 1/5 · US Don’t trust on noon: I order my food from noon app. They deduct my 44 Dhs. I cancle my order bcz I put wrong location so I cancel my order.they don’t refund me nd don’t deliver my food also on my new location. It’s totally fraud. So don’t order any food from noon.If you want order any food so you order directly from restaurants.
  10. [R10] noon Shopping 1/5 · US No refund item didn’t mention: So much scared this service
  11. [R14] noon Shopping 5/5 · US Please speed up delivery service. · translated
  12. [R19] noon Shopping 1/5 · US Noon's dealings with you: Every time I order from them, my order arrives incomplete or damaged. When I request a return, they say yes but then ignore you. I've been requesting a return for four months, and they haven't processed it. Customer service is bad. · translated
  13. [R7] noon Shopping 1/5 · US Prices are astronomical, including delivery fees. Their return policy is almost nonexistent. · translated
  14. [R21] noon Shopping 3/5 · GB Shipping fee: Above 100 AED also shipping fee is there that’s not cool
  15. [R24] noon Shopping 3/5 · GB Just OK: Decent selection of items, but when I apply a 10% discount it reduces the discount at the final stage of checkout which is frustrating.
  16. [R1] noon Shopping 1/5 · US Bad application: Not secured application it doesn’t have my card saved yet It started deducting from me 4 dhs in the beginning then it started deducting 29.99 dhs twice a week and im not subscribed to anything and when i left a complain they simply answered Not our mistake!!! Once i deleted the app the deductions stoped. Once i downloaded the app again to search for something i got deduction direc
  17. [R56] noon Shopping 1/5 · US I gave one star because they didn't return my money: I have 100 riyals worth of items I didn't receive, and my money still hasn't been refunded. · translated
  18. [R50] noon Shopping 1/5 · US Hidden fees!!: If you order, they charge you an extra 6 riyals per order, even if you're a subscriber!!! May God suffice me, and He is the best disposer of affairs. · translated
  19. [R54] noon Shopping 1/5 · US Delivery charges: Hello there, the items 83 dirham and the delivery service 11 and shipping service 8 dirham so what is the difference between shipping service and delivery delivery service?
  20. [R84] talabat 3/5 · US Delivery fee: The delivery fee is high
  21. [R44] noon Shopping 1/5 · US Unfortunately, the service is troublesome and unclear: Unfortunately, you are unclear in your offers. You say subscribe and get features and discounts, but in the end, it's the same price at checkout, with no additional discount or notable features, not even customer service like other sites that care. It's all empty talk. Unfortunately, we are permanently deleting your app without return. · translated
  22. [R67] talabat 1/5 · US Not usable and no customer service available: I have been a loyal customer and pay for the pro version. I needed an order yesterday and they said they were busy-try later. I needed it then, not later. And I pay extra for the pro. And they use chat bots so you can’t talk to customer service. Breadfast delivered to me in 15 minutes. I will stop paying for pro!
  23. [R73] talabat 1/5 · US Failure: More than once I've submitted a complaint without any response or follow-up. I order meat and get chicken, or there's a problem with the order, or I receive double what I ordered. What kind of failure is this? Why isn't there a follow-up department from you or a phone number for someone to call and complain? · translated

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store