Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

noon Shopping vs AliExpress

noon Shopping 4.5★ · Free to download 40
Winner AliExpress
AliExpress 4.7★ · Free to download 70

AliExpress generally offers better value and a wider selection, despite some shipping delays and customer service issues, while noon Shopping struggles with hidden fees, fake products, and unreliable refunds.

Full reviews: noon Shopping · AliExpress

AliExpress is favored for its competitive pricing and broad product range, though users sometimes experience long shipping times and difficulties with returns. noon Shopping faces significant criticism for unexpected charges, non-authentic items, and poor customer support regarding refunds and delivery issues.

Head to head

Product Selection & Authenticity edge: AliExpressR6R17R20R22
noon Shopping noon Shopping offers a wide selection of items, with some users finding good deals R17R20. However, a significant number of reviews complain about products being fake or not original, with 80% of items perceived as non-authentic by some users R6R22R25R33.
AliExpress AliExpress is praised for its vast selection, allowing users to find many products at competitive prices R75. Users report receiving quality products, sometimes for a fraction of the price . However, there are instances where items received are completely different from what was ordered or pictures are misleading .
Pricing & Value edge: AliExpressR7R17R20R21
noon Shopping Some users appreciate noon Shopping's reasonable prices and good deals R17R20. However, many reviews highlight high prices, especially for delivery, and hidden fees R7R21R30R50. Users also report issues with discount codes not applying correctly at checkout .
AliExpress AliExpress is generally seen as offering good value and discounts, with products often cheaper than in other stores . However, shipping fees can be very expensive, sometimes doubling the total cost , and prices can appear misleadingly low until checkout .
Delivery & Shipping tieR14R19R20R27
noon Shopping noon Shopping receives mixed reviews on delivery. Some users praise its speed and punctuality R20. However, many complain about delayed deliveries R14R27, unprofessional drivers , and items arriving incomplete or damaged R19. Delivery times can also be inconvenient, with attempts made late at night .
AliExpress AliExpress deliveries are often described as taking a long time to arrive, especially to the US R73R78. While some orders arrive before the estimated date R64, others are significantly delayed or don't come on the exact date promised R64. Some users, however, report fast shipping R75.
Refunds & Customer Service tieR1R4R7R10
noon Shopping noon Shopping's customer service and refund process are a major point of contention. Users report difficulty getting refunds for canceled orders or undelivered/damaged items R4R7R10R19. Some describe customer service as poor or unhelpful R1R19R25. There are also reports of unauthorized deductions from cards R1.
AliExpress AliExpress users also face challenges with refunds and customer service. Some struggle to get refunds for faulty goods or orders that never arrived R82R88. Customer service is described as horrible with poor communication R67R82. However, some users report that AliExpress steps in to resolve issues and make things right .
App Usability & Features tieR3R9R12R18
noon Shopping noon Shopping is generally considered easy to use R20. However, users request features like dark mode R3 and landscape support for iPads . There are complaints about too many updates R9, confusing navigation , and issues with images not loading . The search function is also criticized for being inefficient . Some users are forced to retain credit card details R12 and cannot use VPNs for security R18.
AliExpress AliExpress is described as simple and easy to use by some . However, others find it complicated and difficult to navigate . The app can consume a significant amount of storage data over time . There are also complaints about the sales process making it difficult to combine items for free shipping .
Pick noon Shopping if

You prioritize potentially faster delivery for some products and a generally easy-to-use interface, and you are located in a region where noon Shopping's services are more reliable R20.

Pick AliExpress if

You are looking for a wider variety of products at potentially lower prices, are willing to wait longer for shipping, and are comfortable navigating a platform that might have occasional customer service or product accuracy issues R75.

Evidence note: Both apps receive a significant number of negative reviews, particularly concerning refunds, delivery, and product authenticity. The positive reviews for both are often brief and less detailed. The free-to-download nature of both apps means that user expectations might vary, but the issues reported are consistent across different types of users.

Frequently asked

Are products on noon Shopping authentic?
Many users report that products on noon Shopping are not original or are fake, with some claiming up to 80% of items are not authentic R6R22R25R33.
Does noon Shopping have hidden fees?
Yes, several users complain about hidden fees, including extra delivery charges even for subscribers, and additional shipping fees that are not clearly explained R7R21R30R50.
Is it easy to get a refund from noon Shopping?
No, many users report significant difficulty in getting refunds for canceled orders, undelivered items, or damaged goods, with some waiting months without resolution R4R7R10R19.
Are AliExpress shipping times reliable?
AliExpress shipping times are inconsistent; while some orders arrive before the estimated date or quickly R64R75, many users experience long delays, with items taking a long time to receive R64R73R78.
Does AliExpress have good customer service for returns?
AliExpress customer service for returns is often criticized as poor, with users finding it difficult to return faulty goods or get refunds, sometimes being charged return postage to China even for faulty items R67R82R88.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] noon Shopping 3/5 · US Prices are exorbitant and different from the market; sometimes products are not genuine. · translated
  2. [R17] noon Shopping 4/5 · US The best online experience: I have tried so many online stores like Amazon.sa or Aliexpress and others and I can vouch for Noon to be the best in this area. They offer a wide selection of items in reasonable prices. They also offer convenient payment methods and they deliver the items on time and employ professional delivery couriers unlike the others! They are serious on what they do and they lis
  3. [R20] noon Shopping 5/5 · US Simply reliable: Seriously impressed with the ease and reliability of the app let alone the punctuality of the delivery. Best price options so far in the market for some products .
  4. [R22] noon Shopping 2/5 · US Most items are not genuine. It used to be good, with fair prices, authentic products, and a wide selection. Now it's like AliExpress; 80% of items are not genuine and are fakes. · translated
  5. [R7] noon Shopping 1/5 · US Prices are astronomical, including delivery fees, and their return policy is almost nonexistent. · translated
  6. [R21] noon Shopping 3/5 · GB Shipping fee: Above 100 AED also shipping fee is there that’s not cool
  7. [R14] noon Shopping 5/5 · US Please speed up the delivery service. · translated
  8. [R19] noon Shopping 1/5 · US Every time I order from them, the order arrives incomplete or damaged. When I request a return, they say yes but then ignore you. I've been requesting a return for four months, and they haven't processed it. Customer service is bad. · translated
  9. [R27] noon Shopping 3/5 · GB Delivery times are delayed. · translated
  10. [R1] noon Shopping 1/5 · US Bad application: Not secured application it doesn’t have my card saved yet It started deducting from me 4 dhs in the beginning then it started deducting 29.99 dhs twice a week and im not subscribed to anything and when i left a complain they simply answered Not our mistake!!! Once i deleted the app the deductions stoped. Once i downloaded the app again to search for something i got deduction direc
  11. [R4] noon Shopping 1/5 · US Don’t trust on noon: I order my food from noon app. They deduct my 44 Dhs. I cancle my order bcz I put wrong location so I cancel my order.they don’t refund me nd don’t deliver my food also on my new location. It’s totally fraud. So don’t order any food from noon.If you want order any food so you order directly from restaurants.
  12. [R10] noon Shopping 1/5 · US No refund item didn’t mention: So much scared this service
  13. [R3] noon Shopping 3/5 · US Please add dark mode: Please add a proper dark mode to the app. I use Noon a lot, especially at night, and the bright white screens are really hard for me because I have a medical condition that makes my eyes sensitive to light. After using the app for a while, I start getting eye strain and discomfort.
  14. [R9] noon Shopping 3/5 · US Dr.Mahmoud: too much updates, why??
  15. [R12] noon Shopping 3/5 · US Credit card details: I do not wish to retain in system. It is forcing retention of details
  16. [R18] noon Shopping 3/5 · GB Order with VPN: It is poor that I cannot use my VPN to protect my credit card when ordering while connected to an insecure network. This should be changed as my data and credit card security MUST be protected on an e-commerce site
  17. [R25] noon Shopping 1/5 · US Be aware of fake items: Be aware of item you purchase. This is the 3rd time I ordered from them and this time happened to be a fake item and the customer service did not refund or did anything! Unlike other competitors which they actually care!
  18. [R33] noon Shopping 3/5 · GB Doesn’t connect when not in UAE: Im in and out of the country a lot for work but the app doesn’t connect when I’m not in the UAE. It says oops something went wrong. Also you can’t buy brands on noon as they sell fakes. It’s good tho for reliable delivery and returns.
  19. [R30] noon Shopping 3/5 · GB Charger for delivery: I ordered tow items from same dealer. Noon charge me 10 AED for each and that not acceptable and logical
  20. [R50] noon Shopping 1/5 · US Hidden fees!! If you order, they charge you an extra 6 riyals per order, even if you're a subscriber!!! May God suffice me and be the best disposer of my affairs. · translated
  21. [R64] AliExpress 2/5 · US Doesn’t even come on exact date: AliExpress is the exact example of wanting to scam people when they want to, I ordered 2-3 orders perfectly fine even came before the date, but it shows they scam when they want because I ordered some order that was supposed to come TODAY JULY 10 2026, and although people come on here cuz it’s cheap they are literally a scam I absolutely do NOT recommend.🤦🏾‍♀️👎
  22. [R73] AliExpress 1/5 · US Hated: Taking to long
  23. [R75] AliExpress 3/5 · US Shopping: Everything from irrigation systems to micro pads for iPad. AliExpress has the best shops. Top notch products from verifiable suppliers who have excellent communication skills with the customer and professional services. Their deliveries are rapid faster than any other e-shopping site. Truly a 21st century online service.
  24. [R78] AliExpress 3/5 · US Shipping: Takes a long time to receive items to the states
  25. [R67] AliExpress 1/5 · US Horrible App: This whole app has been horrible first your items don’t come in time. And when you return the items they charge you a 7.99 shipping fee. Customer service is horrible horrible communication. Wouldn’t recommend this app at all. Look elsewhere.
  26. [R82] AliExpress 1/5 · GB Very poor customer service: It is impossible to return faulty goods.They say you can return up to 5 items a month free, but when I tried to return two faulty items I was only allowed to select that I was returning them because I didn’t want them and would have to pay the return postage to china “Self-return “As your return request is due to personal change of mind (e.g., no longer needed, unmet ex
  27. [R88] AliExpress 1/5 · GB A lot of scam, refund and complaints process almost impossible: Ordered a dashcam, seller sends a WhatsApp message asking me to cancel the order, I was charged, 2 time ordered and same seller, same story, when I refused, they updated the status delivered, and the app is just not user friendly

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store