AliExpress

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] 5/5 · US My go to: I do a lot of purchasing from these guys. Yeah we know where it comes from but I can’t beat the buys. Have definitely received some quality products for a fraction of the price.
2. [R10] 3/5 · US Shopping: Everything from irrigation systems to micro pads for iPad. AliExpress has the best shops. Top notch products from verifiable suppliers who have excellent communication skills with the customer and professional services. Their deliveries are rapid faster than any other e-shopping site. Truly a 21st century online service.
3. [R12] 5/5 · US Great value site: Wonderful site a little difficult to navigate but worth the effort. Very happy with purchases made and very fast shipping, good quality.
4. [R15] 5/5 · US The app is wonderful: prices are cheaper and delivery is fast. · translated
5. [R3] 5/5 · US Soo good: Fast delivery
6. [R18] 5/5 · US makeup: good match and fast delivery
7. [R6] 5/5 · US Simple and easy: I'm really pleased with how simple and easy the vendors have been to work with and the app has been to use
8. [R22] 5/5 · US KTM 390 adventure parts: Very happy with my purchase, they were very communicative got right back to me right away, got the shipping faster than they said it would get here, and it was the best price I could find anywhere, would highly recommend. Great job guys Larry D.
9. [R33] 5/5 · US Deals and Sales Galore: I personally enjoy the app with all its fun little games and incentives to earn ways to get further discounts on top of the already highly discounted products from various vendors and official stores.
10. [R91] 1/5 · US Scammers!: They are scammers. They claim they guarantee a refund but despite my providing EXACTLY what they ask for they keep claiming it isn’t enough evidence. I gave them EXACTLY THE EVIDENCE THEH ASKED FOR. Bunch of frauds with bot responses because they can’t be bothered to hire someone with a brain. Filed a police report and merchant claim.
11. [R106] 1/5 · US Ali express: Be careful ordering. They will Say the package was delivered but never was. And they will not refund your money .
12. [R230] 1/5 · US SCAM APP BEWARE.: THEY HAVE DELETED MY REVIEW SOMEHOW BECAUSE I SIMPLY WARNED PEOPLE THAT THEY ARE LYING. I have been waiting for an EXTREMELY long time. They say the latest is August 3rd but they say they’ll ship it out on august 11th?! THIS IS A SCAM. You CANNOT talk to the seller at all, and if you try getting a refund like the other replies said you will NOT get all of your money back or you’l
13. [R272] 1/5 · GB Very poor customer service: It is impossible to return faulty goods.They say you can return up to 5 items a month free, but when I tried to return two faulty items I was only allowed to select that I was returning them because I didn’t want them and would have to pay the return postage to china “Self-return “As your return request is due to personal change of mind (e.g., no longer needed, unmet ex
14. [R53] 1/5 · US Hated: Taking to long
15. [R57] 3/5 · US Shipping: Takes a long time to receive items to the states
16. [R245] 3/5 · US Not getting anything: Hasn’t got package even though it said it’s here
17. [R393] 1/5 · GB Shipping: Man this is so un OG this shipping takes sooo long 1 star
18. [R293] 3/5 · GB Annoying: Its a good app but when they do the sales the option is to buy now instead of being able go select multiple choice items to get free shipping and i have to buy all my item separately now 😡😡
19. [R369] 1/5 · GB Scammers: Won’t use this app again . I’m fairly new to it anyway but I built myself a nice little shopping trolley and when I went to check out it more than doubled with shipping fees . Absolutely ridiculous.. Back to Temu for me
20. [R425] 1/5 · GB Free shipping: Sorry but this is ridiculous. Why does everything always have to be £8 for free shipping now? The last time I checked every item could be shipped for free but now it’s getting far too expensive. And if I search something into the deals section, there is only a few options for me to choose from. Sort this app out !!
21. [R464] 2/5 · GB Stop using the buy now option: Whenever so say if you want to buy something specific on Aliexpress to add to your cart, then you find yourself getting pressured to buy an item now and having to pay additional shipping fees on top of that 🤦‍♀️ Aliexpress you can do better. That type of marketing is awful and horrible. Amazon won’t do that, neither would EBay or Temu would do that aswell..
22. [R84] 1/5 · US outdated app filled with pop up ads: the app doesnt have dark mode in 2026 and takes every possible opportunity to show full screen pop up ads. abhorrent ux.
23. [R379] 1/5 · GB Ai adds: Why every add is ai???!!!!
24. [R500] 1/5 · GB Cheap materials and overuse of AI: I had a few orders from aliexpress, trere is no quality control, long waiting times and now almost only ai designs.
25. [R534] 1/5 · CA Spam?: Trying to turn off the constant notifications for everything going on is ridiculous. I’ve gone in three times. I just keep shutting things down until I’ve shut off completely everything and then you don’t get the shipping updates turn on shipping updates you get ads again it’s horrible.
26. [R508] 3/5 · CA Fair: Hard to find orders and status. customer service with Eva is very difficult. Finding things is not as easy as Amazon. But delivery has improved. I wish it was easier to find conversation. Hard to get to chat with both shops and Customer service
27. [R562] 2/5 · CA they keep making the app worse: no landscape mode and the add to cart button is missing. you can only “buy now”
28. [R1] 3/5 · US App data grows significantly: Why app consume 800-900MB on ipho storage after few months usage? Right after first install its data and documents size about 60MB and it grows every day
29. [R835] 3/5 · AU Better before recent update: Excellent app - but the recent changes to the message system are appalling, used to be simple and straightforward but now is unintuitive, the changes are pointless and every previously deleted message from when you first opened your account years ago is now in the list. The app also needs work on cleaning up itself as it grows to over 1gb in a few weeks of daily usag
30. [R187] 1/5 · US Too Thin: The material is too thin
31. [R661] 1/5 · CA Cheap overpriced garbage: Everything I’ve ordered from there is garbage. Extremely poor quality overpriced for what it is some items that were sent wrong and then they wouldn’t refund me the money. Complete scam artists don’t order from these losers.
32. [R702] 3/5 · AU App can be improved: Been buying from Ali for many yrs now. The bad- Be weary of Ali’s money back guarantee & shady sellers as many items sold are defective & reviews are seriously questionable and not 1 seller or Ali will warrant items after 2 months so don’t go buying expensive items ESPECIALLY electronics. App can be painful with many pop up annoying promotions. The good. Dealing direct with m
33. [R124] 1/5 · US Major issue: Tried creating a account for this app but both of them got locked even the mere second I signed in I have never had issues like that before and I believe the app is completely broken
34. [R212] 2/5 · US Not letting me delete my account: I was signing up for Aliexpress and because I didn’t purchase any other discount items wouldn’t let me get the items that says comes with free gift because I’m not a new user even though I am so I decided I’m just not gonna use this app and it wouldn’t let me sign out and then I have protection on my phone so i got an email that says Aliexpress has your data.
35. [R582] 1/5 · CA -1: I attempted to change my email address several times & had help twice: all to no avail. I followed all the prompts & it would not allow me to change it. THEN!! They signed me out!! Now, I cannot access my account. I have been a customer for years. I must change my email because I no longer have access to that email.
36. [R343] 1/5 · GB A lot of scam, refund and complaints process almost impossible: Ordered a dashcam, seller sends a WhatsApp message asking me to cancel the order, I was charged, 2 time ordered and same seller, same story, when I refused, they updated the status delivered, and the app is just not user friendly
37. [R13] 5/5 · US Bra Strap: Nice Straps
38. [R395] 1/5 · GB Deceitful: I bought an electric bike which turned out to be faulty. They told me they would refund the postage once I paid for the return. I paid over £50 and then they refused to refund the money and only offer me coupons which you get free in the app anyway so if they tell you the same I wouldn’t trust them.
39. [R546] 2/5 · CA To much advertising: I receive aound 15-20 adds per day 😕. Shipping fees are not refundable so you might want to return a product but you wont get your shipping fees back. Always check the delivery fees before buying anything.