Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

FAX for iPhone vs FAX from iPhone

FAX for iPhone 4.8★ · Free + IAP · ⚠ stale 60
Winner FAX from iPhone
FAX from iPhone 4.8★ · Free + IAP 70

FAX from iPhone is generally preferred for its ease of use and reliability in sending faxes, despite both apps facing criticism for their pricing models and issues with free trials.

Full reviews: FAX for iPhone · FAX from iPhone

Both FAX for iPhone and FAX from iPhone are highly rated but receive significant complaints about their 'free' claims, hidden subscription costs, and issues with fax delivery. FAX from iPhone appears to have a slight edge in user experience and reliability for sending faxes, while FAX for iPhone struggles more with consistent service and customer support.

Head to head

Features tieR2R8R11R12
FAX for iPhone FAX for iPhone offers features like scanning, taking photos of documents, cover page options, and email reports, with some users appreciating its ability to handle low-volume needs and provide receipts R2R8. However, some users found limitations, such as not being able to create new cover sheets with different messages R11 and confusion over separate payments for sending and receiving faxes R12.
FAX from iPhone FAX from iPhone allows users to scan documents, create cover sheets, and send multiple faxes at once . Users find it convenient for sending documents from their phone and appreciate the ability to work on other tasks while faxes send .
Ease of Use edge: FAX from iPhoneR8R9R17R20
FAX for iPhone Many users find FAX for iPhone easy to use, appreciating its quick and simple setup, clear layouts, and straightforward process for sending faxes R8R17R20. However, some reported issues with the app not working properly or being outdated, causing frustration R9.
FAX from iPhone FAX from iPhone is frequently praised for being easy to use, user-friendly, and convenient for sending faxes quickly . Users highlight its simplicity in snapping pictures and sending documents .
Reliability tieR2R4R7R13
FAX for iPhone FAX for iPhone has mixed reliability. While some users report it working well for years and providing delivery reports R2, many others experience significant issues with faxes not sending, dropping calls, or taking too long R4R13R16. There are also reports of reserved fax numbers stopping working or giving busy signals, making receiving faxes unreliable R7.
FAX from iPhone FAX from iPhone is generally considered reliable for sending faxes, with users describing it as fast and working well . However, a significant number of users report faxes not being received by the recipient despite the app showing confirmation . Receiving faxes also appears to be unreliable, with assigned numbers not working and customer service being unresponsive to these issues .
Price/Value tieR1R3R12R13
FAX for iPhone FAX for iPhone is criticized for its pricing model, which often requires weekly subscriptions (e.g., $6.99 or $8.99) even for a single fax, making it expensive for infrequent use R3R13R21. Users also express confusion and frustration over separate costs for sending and receiving faxes, leading to high annual costs R12. Some feel it's a scam due to charges after cancellation or failed trials R1.
FAX from iPhone FAX from iPhone faces widespread criticism for false advertising, as it's advertised as 'free' but requires payment (often $9.99 or $10/week) to send faxes, even after a trial period . Many users find the subscription model too expensive for infrequent faxing and prefer a pay-per-fax option R69R72. There are also numerous complaints about being charged after cancelling subscriptions or free trials .
Support tieR6R9R16R28
FAX for iPhone Customer support for FAX for iPhone is a major point of contention. While one user reported an issue being fixed immediately in 2019 R6, more recent reviews indicate a lack of response to multiple complaints, especially regarding app malfunctions or subscription issues R6R9R16R28. Users report being charged despite problems and not receiving refunds or assistance.
FAX from iPhone FAX from iPhone users also report issues with customer support, particularly when trying to get refunds after being charged despite cancelling subscriptions or when the service didn't work . One user was told to contact in-app support chat after deleting the app, making it difficult to get help .
Pick FAX for iPhone if

you need a fax app for occasional, low-volume sending and appreciate features like scanning and email reports, and are willing to navigate its subscription model R2R8.

Pick FAX from iPhone if

you prioritize an easy-to-use interface for sending faxes from your iPhone and need to send multiple documents at once, and are prepared for a subscription cost .

Evidence note: Both apps have a high lifetime rating, but a significant portion of recent reviews for both are negative, primarily concerning pricing transparency and billing issues. The 'free' aspect is a major point of contention for both, leading to many 1-star reviews. Evidence for reliability is mixed for both, with many positive experiences contrasted by numerous reports of faxes not sending or receiving properly.

Frequently asked

Are these apps truly free to use?
No, both FAX for iPhone and FAX from iPhone are free to download but require payment, typically a weekly subscription (e.g., $6.99 to $9.99), to send or receive faxes, leading to many complaints about false advertising R3R13R27R36.
Can I send a single fax without a subscription?
For FAX for iPhone, users report that the only options are often weekly subscriptions, making it expensive for a single fax R3R21. For FAX from iPhone, users also complain about the lack of a pay-per-fax option, with minimum spends or subscriptions being the only choice R69R72.
Do these apps reliably send and receive faxes?
Reliability is mixed for both apps; while many users report successful fax sending and receipt confirmations R2R8, a significant number of reviews for both apps indicate faxes failing to send, taking too long, or recipients not receiving them R4R13R16. Receiving faxes is particularly problematic for FAX for iPhone, with numbers stopping working R7, and for FAX from iPhone, with assigned numbers not working .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] FAX for iPhone 5/5 · US Re: Fax for iphone: The best efax. Been using for years and no problem at all. It's efficient and I get the reports emailed to me every time. I can scan, take photos of docs and fax and it also gives the option of a cover page. Just Brilliant!! The price is reasonable per week for unlimited faxes.Cost me less than in the stores.
  2. [R8] FAX for iPhone 5/5 · US Great, easy and super economical: I had this app before about two years ago. It was perfect for my low volume needs. It was the most economical out there for my Apple Pay. Quick and easy set up, enter the number, snap the pic, choose grey scale or b & w. SEND! It loads it into its queue and after successful delivery, it provides a receipt.
  3. [R11] FAX for iPhone 4/5 · US Seems to work- thanks!: Why can’t I submit a NEW Coer sheet? On my 1st Cover Sheet was re a different provider- with a message for that provider- I need a NEW Cover Sheet for another provider! WHY can’t I create another Cover Sheet with a different message? This is NOT GOOD!!!
  4. [R12] FAX for iPhone 3/5 · US Works great…but be aware: I purchased this app for yearly unlimited faxing but then realized I had to pay again for receiving a fax number for receiving faxes. I thought the yearly unlimited rate was for both. I advise to read all details before purchasing. It would have been better if it was more clear in the description. Oh well!
  5. [R9] FAX for iPhone 3/5 · US Has been good, but needs updating: That says it all. It’s outdated, and has some bugs with newer devices. I submitted an issue to support. We’ll see what happens. I’ve never needed it, and have used this app for years. But, if no one supports this app anymore, then they’re just collecting money from subscriptions, and that’s it.
  6. [R17] FAX for iPhone 5/5 · US Excellent service: Best and easiest yet
  7. [R20] FAX for iPhone 5/5 · US Awesome App: This app is extremely high quality, sleek designed and insanely easy to use. I love the professional screen layouts that are concise & straightforward. I highly recommended it as you will not be disappointed.
  8. [R4] FAX for iPhone 1/5 · US Sending: Takes for ever and then drops calls. So disappointing
  9. [R7] FAX for iPhone 1/5 · US Don’t count on keeping your fax number: My fax number stopped working in three days. It started giving a busy signal, which is ridiculous because it’s my reserved number. I downloaded this app because I wanted to receive faxes. It is not reliable for that purpose. If you need a reliable fax number, skip this app. Don’t waste money printing the phone number on forms because the number will stop wor
  10. [R13] FAX for iPhone 1/5 · US This app sucks: Firstly it says free / costs 8.99 a month when you buy it puts your file in a queue that takes FOREVER TO SEND - STAY AWAY!!!!
  11. [R1] FAX for iPhone 1/5 · US Not working: Couldn’t get a payment option
  12. [R3] FAX for iPhone 3/5 · US Not good for a single fax: I only need to send one fax. Only options to sign up for a week at $6.99. Seems a bit much for one fax. Looks like a good app otherwise. Just dose’t meet my needs and there was no indication until after it was installed.
  13. [R6] FAX for iPhone 3/5 · US Great App: It is now 2025 and I am revising a bad review. In 2019 I had a major issue and they were able to fix it immediately. It literally saved me 1,000’s of dollars. In 2024 no one responded to a complaint that I sent MULTIPLE times regarding the app not working properly. Worst part is that I had at least six months left of my annual unlimited subscription that I paid for and I did not get
  14. [R16] FAX for iPhone 1/5 · US Wouldn’t work: Trying to fax mortgage info to bank. Neither number worked. After 1 hour in Queuing it said the number hung up. Emailed support. Never got a reply. Not sure what the $9 subscriptions for other than to fleece money.
  15. [R28] FAX for iPhone 1/5 · US Business: Didn’t receive fax and no way to contact Fax Pro company.
  16. [R27] FAX for iPhone 3/5 · GB Does the job: But not free.....
  17. [R36] FAX for iPhone 2/5 · US Well not free: I never made it past the attach document screen and please rate us before you find out its a scam
  18. [R21] FAX for iPhone 3/5 · US Good app but expensive for infrequent use: App works well, but I originally got it because once in a blue moon I need to send a fax. Now the pay options are for time periods with the “best value” being a yearly subscription. Not worth the 5 or so faxes I send in a year. Perhaps an ads option could be added to make sending a page free OR bring back the option to purchase individual pages.
  19. [R69] FAX from iPhone 3/5 · GB It works but it’s too expensive: A subscription model doesn’t work for something as rare as a fax. This should be pay per fax, maybe 10p at most.
  20. [R72] FAX from iPhone 3/5 · GB Pricing Policy no good: The app works, and is a clever and useful thing. But why have they now got a minimum spend of £10? I rarely send faxes, so spending £10 to buy the ability to send lots of faxes is no use to me. I guess they’re not after people like me, but if it was possible, say, to buy a one-off for £2, I would imagine the odd £2 from people like me would add up. Instead, my money will go

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store