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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

FAX for iPhone vs Tiny Fax

FAX for iPhone 4.8★ · Free + IAP · ⚠ stale 60
Winner Tiny Fax
Tiny Fax 4.7★ · Free + IAP 65

Tiny Fax is a slightly better option for occasional faxing due to its historical credit system, though both apps struggle with consistent reliability and customer support for receiving faxes.

Full reviews: FAX for iPhone · Tiny Fax

Both FAX for iPhone and Tiny Fax offer mobile faxing with subscription models, but users report significant issues with reliability, particularly for receiving faxes, and poor customer support. Tiny Fax historically offered a credit system, which some users preferred for infrequent use, but has largely moved to subscriptions.

Head to head

Sending Faxes tieR2R4R8R13
FAX for iPhone Many users find FAX for iPhone easy to use for sending faxes, appreciating features like scanning documents and adding cover pages R2R8. However, a significant number of recent reviews report faxes failing to send, taking too long, or dropping calls R4R13R16.
Tiny Fax Tiny Fax is praised for its convenience and ease of use for sending faxes, with some users highlighting its ability to improve image quality from phone scans . Similar to App A, many users report issues with faxes not sending, getting stuck, or requiring multiple attempts .
Receiving Faxes & Fax Numbers tieR7R12R18R19
FAX for iPhone Users of FAX for iPhone express significant frustration with the reliability of receiving fax numbers, reporting that numbers stop working quickly or are never assigned despite payment R7R19. Some users were also confused about separate payments for sending and receiving capabilities R12R18.
Tiny Fax Tiny Fax users also face major problems with receiving fax numbers, with many stating they paid for a number but never received one or that the service didn't work .
Pricing & Value tieR1R2R3R8
FAX for iPhone FAX for iPhone is criticized for its subscription-only model, which is deemed expensive for single or infrequent faxes R3. Users report weekly costs around $6.99-$8.99, and some are surprised by separate costs for sending and receiving R1R18R53R56. However, some long-term users find the unlimited weekly price reasonable R2R8.
Tiny Fax Tiny Fax also faces criticism for its subscription model, with costs around $4.99 per week, which users find expensive for occasional use . Many long-time users are upset about the transition from a credit-based system to subscriptions, losing previously purchased credits .
Customer Support & Refunds tieR6R9R16R25
FAX for iPhone FAX for iPhone's customer support is a major point of contention, with users reporting no responses to complaints, issues with subscriptions not being recognized, and difficulties obtaining refunds R6R9R16R25.
Tiny Fax Tiny Fax also receives strong negative feedback regarding customer service, with users reporting no contact number, unhelpful responses, and an inability to resolve issues with subscriptions or lost credits . Users also mention a bug in the feedback function .
User Interface & Experience tieR2R8R9R11
FAX for iPhone Users generally find FAX for iPhone easy to use, with a sleek design and straightforward layouts for scanning, adding cover pages, and sending faxes R2R8. Some minor issues include difficulty creating new cover sheets R11 and reports of the app being outdated with bugs on newer devices R9.
Tiny Fax Tiny Fax is also praised for being simple, easy to use, and convenient for mobile faxing . Some users note a lack of continuity in the process and issues with slow sending and artifacts on received faxes .
Pick FAX for iPhone if

you need a basic fax sending app and are comfortable with a weekly subscription model, and don't anticipate needing reliable fax receiving or extensive customer support R2R8.

Pick Tiny Fax if

you need to send faxes occasionally and prefer an app that historically offered a credit system, though be aware it has largely shifted to subscriptions and many users have lost credits .

Evidence note: Both apps have a high lifetime rating, but a significant portion of recent reviews are negative, focusing on payment issues, lack of functionality, and poor customer support. The free-vs-paid asymmetry is present, as both are 'Free + IAP' but users quickly encounter paywalls. Many negative reviews stem from the subscription model being unsuitable for infrequent users or from issues after payment.

Frequently asked

How much do FAX for iPhone and Tiny Fax cost?
FAX for iPhone typically costs around $6.99 to $8.99 per week for unlimited faxing, with separate charges if you also want a fax number for receiving faxes, potentially totaling around $200 per year R3R18R53R56. Tiny Fax also offers weekly subscriptions, often around $4.99 per week, and previously offered a credit system which many users preferred for occasional use .
Do these apps reliably send and receive faxes?
Both apps have many users who report successful fax sending R2R8, but a significant number of recent reviews indicate frequent problems with faxes failing to send, getting stuck in queues, or not being fully received R4R13R16. Receiving faxes is particularly problematic, with many users reporting that paid-for fax numbers do not work or are never assigned R7R19.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] FAX for iPhone 5/5 · US Re: Fax for iphone: The best efax. Been using for years and no problem at all. It's efficient and I get the reports emailed to me every time. I can scan, take photos of docs and fax and it also gives the option of a cover page. Just Brilliant!! The price is reasonable per week for unlimited faxes.Cost me less than in the stores.
  2. [R4] FAX for iPhone 1/5 · US Sending: Takes for ever and then drops calls. So disappointing
  3. [R8] FAX for iPhone 5/5 · US Great, easy and super economical: I had this app before about two years ago. It was perfect for my low volume needs. It was the most economical out there for my Apple Pay. Quick and easy set up, enter the number, snap the pic, choose grey scale or b & w. SEND! It loads it into its queue and after successful delivery, it provides a receipt.
  4. [R13] FAX for iPhone 1/5 · US This app sucks: Firstly it says free / costs 8.99 a month when you buy it puts your file in a queue that takes FOREVER TO SEND - STAY AWAY!!!!
  5. [R7] FAX for iPhone 1/5 · US Don’t count on keeping your fax number: My fax number stopped working in three days. It started giving a busy signal, which is ridiculous because it’s my reserved number. I downloaded this app because I wanted to receive faxes. It is not reliable for that purpose. If you need a reliable fax number, skip this app. Don’t waste money printing the phone number on forms because the number will stop wor
  6. [R12] FAX for iPhone 3/5 · US Works great…but be aware: I purchased this app for yearly unlimited faxing but then realized I had to pay again for receiving a fax number for receiving faxes. I thought the yearly unlimited rate was for both. I advise to read all details before purchasing. It would have been better if it was more clear in the description. Oh well!
  7. [R18] FAX for iPhone 3/5 · US Pricing: so, I signed up for this service thinking it was an all in pricing turns out there are two different prices you pay for this fax service. 1 for outgoing faxes and 1 for a fax number to receive faxes. So, if you want unlimited faxing and fax receiving you are paying close to $200 a year. I will be looking for a better solution.
  8. [R19] FAX for iPhone 1/5 · US Worst fax app I’ve used.: Glad I am paying for a monthly subscription only to login weekly and find out I need to pick a new number EVERY TIME! That is a real time saver for when you are expecting important documents. Great app.
  9. [R1] FAX for iPhone 1/5 · US Not working: Couldn’t get a payment option
  10. [R3] FAX for iPhone 3/5 · US Not good for a single fax: I only need to send one fax. Only options to sign up for a week at $6.99. Seems a bit much for one fax. Looks like a good app otherwise. Just dose’t meet my needs and there was no indication until after it was installed.
  11. [R6] FAX for iPhone 3/5 · US Great App: It is now 2025 and I am revising a bad review. In 2019 I had a major issue and they were able to fix it immediately. It literally saved me 1,000’s of dollars. In 2024 no one responded to a complaint that I sent MULTIPLE times regarding the app not working properly. Worst part is that I had at least six months left of my annual unlimited subscription that I paid for and I did not get
  12. [R9] FAX for iPhone 3/5 · US Has been good, but needs updating: That says it all. It’s outdated, and has some bugs with newer devices. I submitted an issue to support. We’ll see what happens. I’ve never needed it, and have used this app for years. But, if no one supports this app anymore, then they’re just collecting money from subscriptions, and that’s it.
  13. [R16] FAX for iPhone 1/5 · US Wouldn’t work: Trying to fax mortgage info to bank. Neither number worked. After 1 hour in Queuing it said the number hung up. Emailed support. Never got a reply. Not sure what the $9 subscriptions for other than to fleece money.
  14. [R25] FAX for iPhone 1/5 · US Doesn’t work: None of the fax actually sent ! I had to use another app just to send the fax ! Very inconvenient since there’s no way to verify if the fax was sent unless I call the recipient and sit on the phone for over an hour just for them to tell me no. And then they charged me 8.99 after I already canceled before the trial was over ! Another scam app with fake reviews.
  15. [R11] FAX for iPhone 4/5 · US Seems to work- thanks!: Why can’t I submit a NEW Coer sheet? On my 1st Cover Sheet was re a different provider- with a message for that provider- I need a NEW Cover Sheet for another provider! WHY can’t I create another Cover Sheet with a different message? This is NOT GOOD!!!
  16. [R53] FAX for iPhone 5/5 · US Moments to make a Quick Fax: The transition of sharing an email attachment via FAX for iPhone and IPad was quick and easy. I am elated in choosing this app. It cost less than $7.00 to send that one fax of three pages plus a cover page and I can send many more faxes within that one week for no additional price.
  17. [R56] FAX for iPhone 1/5 · US Irritated and upset!!!: I paid for the subscription. When I attempted to fax something it prompted me to sign up again. Which, I couldn’t because they already took my money. Then it only gives the option to send one page. Why is it $8.99 a week when I can’t even fax anything! This review was highly personal, because it only took me all week to get to this point. Please, fix this or take it off the

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store