Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Tiny Fax

45
User verdict / 100 High confidence Divided

Tiny Fax is a convenient mobile faxing solution that excels at sending faxes from anywhere, but recent changes to a subscription-only model, high costs, and persistent issues with receiving faxes and managing credits have led to significant user frustration.

4.7★ lifetime (26,071) Free + in-app purchases since 2013 by TinyWork Apps updated 3.8 mo ago recent negative 47% 120 reviews across 4 regions
Cost & Pricing Model Functionality Issues (Sending/Receiving) Customer Support & Refunds Convenience & Ease of Use
5★233
4★53
3★25
2★31
1★241
recent reviews across 4 regions, vs the 4.7★ lifetime average

Tiny Fax provides a convenient way to send faxes on the go, praised for its ease of use and ability to handle documents from a mobile device. However, many recent users are dissatisfied with the shift from a credit-based system to mandatory subscriptions, reporting high costs and frequent technical issues with sending, receiving, and managing payments or credits.

What users like

  • Convenient for sending faxes from anywhere, eliminating the need for a physical fax machineR2R65R11R15
  • Generally easy and simple to use for sending documentsR65R87R88R105
  • Can improve document image quality from phone scansR17

What users complain about

  • High cost, especially with the new subscription model, making it expensive for occasional useR1R5R47R77
  • Frequent issues with sending faxes, including errors, non-delivery, and repeated payment requestsR4R6R7R9
  • Problems with receiving faxes, including not getting a fax number or faxes not appearing in the appR3R12R19R22
  • Loss of previously purchased credits or points after updates or changes to the payment modelR108R147R227R30
  • Difficulty canceling subscriptions or obtaining refunds, with poor or non-existent customer supportR23R27R28R36
  • Forced subscription model is disliked by users who prefer to pay per fax for occasional useR30R32R34R132
  • App can be slow to send faxes and has a clunky or confusing interface for some featuresR65R196R283R316

Latest update · v5.7

What the developer says changed (the verdict above weighs this against what reviewers report):

In this version update: - Minor Bug fixes We’d love to hear your feedback! If you have any ideas or feature requests for future versions, feel free to let us know. You can reach us at [email protected].

Recurring themes

Cost & Pricing Model negative
Many users complain about the high cost of the service, especially the new subscription-only model. They dislike being forced into weekly or monthly subscriptions for infrequent faxing, preferring the old credit-based system. Some report being charged multiple times or losing points after updates.R1R5R47R77
Functionality Issues (Sending/Receiving) negative
A significant number of users report that the app fails to send faxes, despite being charged. Even more critically, many cannot receive faxes, citing issues with generating a fax number or faxes not appearing in the inbox.R4R6R7R9
Customer Support & Refunds negative
Users frequently mention non-existent or unhelpful customer service. Many struggle to cancel subscriptions or get refunds for services that didn't work or for lost credits.R12R23R28R36
Convenience & Ease of Use positive
Despite the issues, many users appreciate the convenience of being able to fax from their phone anywhere, anytime. The app is often described as simple and easy to use for sending faxes.R2R11R15R17

Who it's for

This app is for individuals or small businesses that require the convenience of sending faxes from a mobile device, especially for urgent or on-the-go situations R11. It is particularly useful for those who need to convert phone images into faxable documents R17. It is NOT for users who need to reliably receive faxes, who fax infrequently and prefer a pay-per-use model, or who are on a tight budget R30R32.

Evidence note: The recent reviews skew heavily negative, especially concerning the payment model change and functionality issues, which contradicts the lifetime rating. The developer's notes mention 'minor bug fixes' but many recent reviews report significant, ongoing functionality problems, suggesting these fixes were either insufficient or did not address the core issues users are experiencing.

Frequently asked

Is Tiny Fax free to use?
No, Tiny Fax is not free; while it may appear free to download, users must pay for subscriptions or credits to send and receive faxes R21R20R486.
Can I still buy credits instead of a subscription?
Based on recent reviews, Tiny Fax has largely shifted to a subscription-only model (weekly, monthly, or yearly), and many users report that the option to purchase credits has been removed or their existing credits disappeared R30R32R197R237.
How much does Tiny Fax cost?
The cost is considered expensive by many users, with some reporting weekly subscriptions around $4.99 R5 or $8.99 R38, and costs for sending faxes ranging from $1 per page R526 to $4.50 for a single fax R577.
Does Tiny Fax reliably send and receive faxes?
While some users report successful fax sending, many recent reviews indicate significant issues with faxes failing to send or not being received by the recipient, and a common problem is the inability to generate or restore a fax number for receiving faxes R4R6R7R13.
Is customer support available for Tiny Fax?
Many users report that customer support is difficult to reach, unresponsive, or non-existent, making it hard to resolve issues with payments, lost credits, or app functionality R12R23R28R36.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US Convenient and practical: I can fax wherever and whenever I want. A very nice app to have.
  2. [R65] 3/5 · US Tiny Fax is a Giant Tool: Tiny Fax has been a large part of my construction company for several years. It’s simple to use format and versatility allows me to forward documents from home or my job sites. I no longer have to locate a land line Fax service to do business. However I don’t like the lack of continuity in the process. It’s not clear how go proceed
  3. [R11] 5/5 · US Vital for Mobile Office: Tiny Fax is such a valuable resource to have for my, “Office on the Run!” Thank you!
  4. [R15] 5/5 · US Love, love, love my tiny fax: I love how convenient this tiny fax is.
  5. [R87] 5/5 · US Awesome Tiny Fax: This Tiny Fax has been an absolute life changer. It is easy to use giving me the ease of copying and faxing papers quickly with my phone instead of paying $1 per page and driving 15 miles away. Fax anytime with the options of receiving faxes as well. No issues with this app thus far. Would. definitely recommend this Tiny Fax app. It has made things so much eas
  6. [R88] 5/5 · US Simple, easy, reasonable price: I rarely fax but I needed to send two in the last week. Tiny Fax saved me. Was able to sign up for a 1 week plan at a quite reasonable price. Simple to use.
  7. [R105] 5/5 · US Easy to use and convenient: This is a very user friendly app. And, convenient compared to traditional faxing. It’s cheaper than other apps I’ve tried. I’ll continue using it.
  8. [R17] 5/5 · US The best and a life saver: This the best app I have ever used for faxing. The images I take are better than my scanner and it improves the quality from your phone. I have been dealing with my mother’s selling her house, trust and so on. Each time I need it, it works perfectly. Simple to use and now I just started the receiving fax. It’s PERFECT!!!!
  9. [R1] 1/5 · US To expensive: Annoying little app that makes money by having you forget about it.
  10. [R5] 5/5 · US Great!: Expensive $4.99 a week is pretty expensive
  11. [R47] 3/5 · US Cost to Fax: Use to pay per fax… now subscription fee robs you if you use only occasional.
  12. [R77] 3/5 · US Expensive: Expensive
  13. [R4] 1/5 · US Issues: Ive been having issues faxing for the past few months. I don’t know if the updates affected this or what is going on :(
  14. [R6] 1/5 · US It does not work at all: Beware, it just doesn’t work
  15. [R7] 1/5 · US Doesn’t work: Trying twice paid twice and no results.
  16. [R9] 1/5 · US Horrible 1st Experience: 1st time using n was unable to send fax stated phone number was incompatible? Correct number BUT charged me N didn’t like there was No trial Period. Be careful
  17. [R3] 1/5 · US Do not purchase fax numbers: I purchased get a fax number and it will generate a fax number. Keep saying sorry.
  18. [R12] 1/5 · US Never worked and terrible customer service: When I purchased the subscription I was never given a fax number. I reached out to Tiny Fax and they were not helpful at all.
  19. [R19] 1/5 · US Receiving fax’s: I canceled a monthly plan to switch to a yearly plan and lost my receive fax phone number and can not generate another one.
  20. [R22] 1/5 · US App steals money: I paid 8.99 to receive fax and it showed there that I had a current plan paid for “send and receive” but the “continue button” appears gray and once I try to get my fax number it says go go to managed subscription and same thing it says I have a current plan. It also asks you for an area code I put all codes none worked
  21. [R108] 3/5 · US Stole my points: Used this app for years! Bought like $10 worth of points and the app was updated and my purchased points disappeared and i can’t restore them so i pretty much was ripped off and no way to get help to resolve the issue either
  22. [R147] 3/5 · US Failed to load points again: The title says it all. Always fails to load points so I would need to pay every time I want to use it even if I have paid already.
  23. [R227] 3/5 · US Losing points. Annual membership lost.: I have paid for points countless times to turn around and have to purchase again because they just disappeared, again and again, beginning May, 2023. Then I wasn’t able to purchase points, I was only given the choice to buy an annual subscription. Now after paying all that money, when sending a fax it’s showing 30 points, and then 20. I will not spend anoth
  24. [R30] 1/5 · US Abandoning TinyFax due to subscription model!: Used to love TinyFax for the rare need to send a fax. Had purchased credits before to cover the expense. Now it requires a subscription plan which I discovered after scanning an 8 page fax. Sorry - not going to pay monthly for something I use rarely. And whatever happened to my credits?? I’ll be deleting the app and switching to another app that
  25. [R23] 2/5 · US Limited customer service: There is no contact number for support - the system will also not recognize your current subscription and pushes you to buy another one…waiting for email response from owner…will not change review until fixed.
  26. [R27] 1/5 · US Signed me up for a weekly plan, and have no easy way to demand a refund: I haven’t sent a fax since the 90s, but somehow got enrolled in Tiny Fax’s weekly plan. I do love Tiny Scanner, so that must be how it happened. Anyway, when I saw that they charged me for months I tried to request a refund, but it only took me to my Apple’s subscription page, which was no help. I’m writing this review becaus
  27. [R28] 1/5 · US Trash: I’ve had ZERO response from app maker and no assistance on purchase or “Get Fax Number” that I paid for. What a downer
  28. [R36] 1/5 · US The worse fax service but they have a good scam going: They will charge you for a private number that you never receive. Customer service is nonexistent, I paid $16 for downloading this app that didn’t work and deleted it 5 minutes later. So they got paid for just being in the App Store
  29. [R32] 1/5 · US Beware!: I had purchased $25 worth of “points” that would last at least a year in the past. The developer decided to go to subscription based service and now I’ve lost the money and the points. I’ll be using another app for the rare times that I need to fax something.
  30. [R34] 1/5 · US Paid to fax & wouldn’t send: This used to be cool years ago and I never had any trouble faxing. I paid $3 today for 50 credits to send ONE fax and I couldn’t send it! All I kept getting after was AD wanting me to pay a stupid expensive subscription price when I don’t fax enough to be worth it! We used to be able to send randomly w/o subscribing and buying or earning points. Deleting and find other
  31. [R132] 5/5 · US Forced subscription!!!: I only need to send one fax. I previously enjoyed this app because I could send a quick fax by purchase Pages per the cents as needed. Now I can’t send a fax without being forced to purchase a subscription. I don’t need unlimited just to send four pages via fax.
  32. [R196] 3/5 · US Good for faxing. Clunky interface: It’s almost impossible to see how many credits you have remaining. Good response from customer support, though
  33. [R283] 3/5 · GB Ok App: App works ok. Slow to send and artifacts on received fax. Also credit system confusing. 1 credit per page might credit clearer. Sometime left with unusable credit.
  34. [R316] 3/5 · CA Slow, expensive, but reliable: It’s slow, and it’s a pricy subscription! But it does work!
  35. [R21] 3/5 · US Not free: Not free, not app friendly to other scanning apps
  36. [R20] 2/5 · US Bait and switch: This was not free as stated. Came up in my other app stating it was free but not. Plus it didn’t have very user friendly settings and I am not even sure it went through yet
  37. [R486] 3/5 · CA Pay to use: Should be free to download... U need to pay to use. $ goes fast, but it's cheaper than running around trying to find a fax machine that work.....
  38. [R197] 3/5 · US Great app! Hate the payment options now.: I have been using this app for many years now. It is simple and just works. I loved how I was able to spend a one time amount to get so many credits to send out faxes because I don’t use it that often. Now it asks you for a weekly monthly or yearly subscription. I do not like that at all and I will be looking for somewhere else to spend my money now.
  39. [R237] 5/5 · US Bummer: I’ve been using this app for years and loved it. You could buy credits and use them whenever you need to fax something. Now apparently you have to buy a weekly or monthly subscription. Since I only fax once or twice a month, this doesn’t work for me anymore. 😒
  40. [R38] 1/5 · US Doesn’t work: I purchased a week plan for 8.99 for a week to receive a fax but it does not generate a fax number to receive. please send me a refund.
  41. [R526] 3/5 · CA Very Expensive: It works well, but it's VERY expensive. It costed me $10 to send 11 pages, so about a $1 per page. I would only use it in an emergency...
  42. [R577] 3/5 · AU Expensive!!!!: It costs 30 credits to send a fax and the minimum you can buy is 50??? $4.50 to sent one fax. Easy to use, but again expensive!!!!
  43. [R13] 1/5 · US Didn’t work for me: Once I paid subscription the fax didn’t go thru stating there was an error with fax number, it may be incompatible with the destination or network issues may be causing the number to be unavailable. Wasted $5 and nothing got done

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store