Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Notion vs Claude by Anthropic

Notion 4.8★ · Free + IAP 75
Winner Notion
Claude by Anthropic 4.7★ · Free + IAP 65

Choose Notion for better overall user satisfaction and reliability.

Notion has a higher lifetime rating and offers more positive feedback regarding features and usability compared to Claude. Users appreciate Notion's flexibility and organizational capabilities, while Claude faces criticism for performance issues and restrictive usage limits.

Head to head

features edge: NotionR5R17R66R71
Notion Users find Notion's features versatile and powerful for organization, with some requesting additional functionalities like mind mapping R5R17.
Claude by Anthropic Claude is praised for its AI capabilities but criticized for slow response times and limitations on usage R66R71.
ease of use edge: NotionR7R16R63R114
Notion Many users express frustration with Notion's bugs and mobile usability R7R16, but overall find it user-friendly once mastered R20.
Claude by Anthropic Claude's users report a more cumbersome experience due to frequent limits and slow responses, making it less efficient R63R114.
reliability edge: NotionR14R20R64R112
Notion Notion has faced bugs and performance issues, but many users still find it reliable for daily use R14R20.
Claude by Anthropic Claude users report significant issues with account access and frequent bugs, leading to frustration R64R112.
price/value edge: NotionR59R60R88R90
Notion Notion offers a free tier that many users find valuable despite some limitations R59R60.
Claude by Anthropic Claude's subscription model has been criticized for not providing sufficient value, with users hitting usage limits quickly R88R90.
support edge: NotionR11R18R64R73
Notion Notion's customer support has received mixed reviews, with some users struggling to get timely help R11R18.
Claude by Anthropic Claude users frequently mention poor support and account management issues R64R73.
Pick Notion if

you need a versatile organizational tool with a strong community and resources.

Pick Claude by Anthropic if

you are looking specifically for a powerful AI assistant and can tolerate potential performance issues.

Evidence note: Notion has a higher lifetime rating and more positive reviews overall, while Claude's recent reviews highlight significant user frustrations.

Frequently asked

Is Notion better than Claude?
Yes, Notion has a higher lifetime rating (4.78 vs 4.71) and users generally report better satisfaction with its features and usability compared to Claude.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Notion 5/5 · US my notion is amazing: this is the best platform for planning and building your projects that you will ever use. it can be so structured but also has incredible flexibility, and sharing workspaces with others is fast and easy. I have been using this tool for years and will continue to do so. the only thing I wish there was is a mind map feature within pages to allow users a visual representation fo
  2. [R17] Notion 5/5 · US Feedback: Feature to password-protect a particular page would be very helpful!
  3. [R66] Claude by Anthropic 3/5 · US Great AI, slow responses: Claude is great and is my favorite AI model. It has been the most accurate and helpful for me. The one thing that drives me absolutely crazy though is how slow it is in the responses. I’ll ask a question, and it will sit there doing nothing for like 10 seconds before it even starts to respond. A lot of the time, it will respond right away and work perfectly. But at le
  4. [R71] Claude by Anthropic 5/5 · US Please reconsider the 5-hour usage limit on the $20/month plan: I'm a Pro subscriber ($20/month) and my usage is well within what the plan should reasonably support. However, I frequently hit the 5-hour rate limit in the middle of active work sessions, which forces me to stop and switch to a different AI tool to keep going. This is disruptive and undermines the value of the subscription. I unders
  5. [R7] Notion 1/5 · US Issue Mobile View when Typing: Great software, great usages for all sorts of people, BUT the mobile app just struggles with one critical bug that makes the whole thing unusable. When I’m typing, the screen auto-adjusts the view so that where I’m currently typing is just out of view. When this happens, I cannot see what I am typing, hence why the app becomes unusable. PLEASE PLEASE PLEASE FIX THIS!
  6. [R16] Notion 2/5 · US Long documents don’t work on iPhone 12: I’ve used notion for years and it is a great product on desktop! I use long lists with checkboxes and it doesn’t load correctly on iPhone 12. I get 1/5 of the way down the page and it blacks out, shows a loading spinner, and resets me at the top. 100% broken. There is no value on mobile at least iPhone 12. Even when trying to load it is janky AF. Lookin
  7. [R63] Claude by Anthropic 3/5 · US Tokens burn thru super duper quickly lately: On pro plan. Literally after 3 prompts, I have reached my limit. It’s becoming more unusable.
  8. [R114] Claude by Anthropic 3/5 · GB Love it but….: It is a lovely app but can be extremely frustrating to use when you’re in your work mode, all energised and out of nowhere limits reached and you wait 5 hours to continue even with paid subscription. This alone can make one lose motivation to complete their task. That’s why I have 3 stars. Even when you start new chat, you have to bring some other details from incomplete chat to new
  9. [R14] Notion 5/5 · US Very reliable: Using it everyday
  10. [R20] Notion 5/5 · US It’s my second brain: I could not live without Notion. It’s like my second brain for my business, mindset, health. Everything. The app is so fast and easy to use. Well done team
  11. [R64] Claude by Anthropic 1/5 · US Paid for a Subscription, Lost Access Within Hours: I paid for a Claude subscription, used it for only a few hours, and then my account was suddenly suspended without any meaningful explanation. What frustrates me the most is that my subscription became useless almost immediately after I paid for it. Charging customers and then taking away access to the service is completely unacceptable. If ther
  12. [R112] Claude by Anthropic 1/5 · US Claude: Actively Hostile, Utterly Broken: Wish I could give 0 stars Claude is a broken product, period. The core model is fine elsewhere, but in anthropic’s app, the UX makes it aggressively argumentative and condescending. It constantly contradicts and needs the last word, often with insulting sarcasm. I'd rather have a sycophantic bot than one that actively fights me. This isn't a helpful AI;
  13. [R59] Notion 5/5 · US Best software for everything: This is the best software for all my work. I can’t find any like it. Even though I still use the free version because of a lack of funds, it serves. Imagine if I paid a subscription! Thank you, Notion!
  14. [R60] Notion 3/5 · GB Great except the subscription model: I really like that I can have everything in one place and everything is so customisable. There are a couple of things that are frustrating about the app - Paying per member when you might just want to give someone view access. Adding members to workspaces: They have to have access to an entire workspace. You might not want them to see everything under one wor
  15. [R88] Claude by Anthropic 1/5 · US Usage limits: Garbage can’t use a paid $20 subscription to do any work even in a project because one question takes 25% of your 5hr usage. Go use an open-source model
  16. [R90] Claude by Anthropic 3/5 · US The limit is annoying: I have done much more with ChatGPT for free then with Claude like initially, it looks nice, but eventually, even with the monthly payment it’s runs into limit so quickly and I barely get the money is worth so I think I’m better off using other apps for free and get more done than Claude and the voice version is hallucinating so much these days
  17. [R11] Notion 4/5 · US I love notion but when I’m trying to contact costumer service: I’ve been using Notion for a while, and I really love the app. It’s been an amazing tool for staying organized. However, I’m disappointed with my recent billing experience. My subscription increased from $12 to $26, and I wanted to speak with a customer support representative to understand why. Unfortunately, when I try to submit a sup
  18. [R18] Notion 3/5 · US Great App; Crashes a ton: I really enjoy this app and it was recommended to me by tons of people. The only downfall is often I have to close out of the app and reopen it because the app will crash or the page will go unresponsive. It does start to become disappointing and daunting, especially when paying a subscription
  19. [R73] Claude by Anthropic 1/5 · US I hate U: You banned my account immediately after I purchased the pro subscription. How dare you are?
  20. [R1] Notion 1/5 · US No transcription: Went through entire meeting thinking I was transcribing without notice it was not. Lost ai summary insights. Recommend adding notifications if not recording.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store