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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Rocket Money vs Albert

Rocket Money 4.5★ · Free + IAP 75
Winner Rocket Money
Albert 4.6★ · Free to download 40

Rocket Money is generally preferred for its budgeting and subscription management features, despite some connection issues, while Albert faces significant criticism for unauthorized charges and difficulty canceling subscriptions.

Full reviews: Rocket Money · Albert

Rocket Money helps users track spending, manage subscriptions, and budget effectively, though some encounter bank connection problems and find the free tier limited. Albert, while offering cash advances and savings tools, is plagued by user complaints of unauthorized charges, difficulty canceling subscriptions, and poor customer support.

Head to head

Features edge: Rocket MoneyR1R5R8R10
Rocket Money Rocket Money users appreciate its ability to organize finances, clearly show spending, provide alerts, and help track income and expenses R5R8R20. Many find it effective for identifying and canceling unwanted subscriptions R35R43. However, some users report that it only picks up about half their expenses, misidentifies transactions as subscriptions, and lacks rollover budgeting or integration with popular payment apps like Cash App or Klarna R1R10R13.
Albert Albert offers features like instant cash advances, savings tools, and overall money tracking . However, a major drawback is the frequent complaints about unauthorized charges, difficulty canceling subscriptions, and issues with the app changing banking information without consent R61R64R70.
Ease of Use edge: Rocket MoneyR3R12R19R20
Rocket Money Many Rocket Money users find the app easy to use, understand, and navigate, helping them stay on top of finances R20. However, some describe it as confusing, clunky, or difficult to set up budgets R19. There are also complaints about frequent bank connection issues and incorrect transaction categorization R3R12.
Albert Albert is described as easy to use for some of its core functions like instant transfers and saving . However, a significant number of users report extreme difficulty logging in, changing bank accounts, or deactivating their accounts . The process to cancel subscriptions is often described as complicated and full of hoops R61.
Reliability edge: Rocket MoneyR1R3R7R12
Rocket Money Rocket Money's reliability is mixed. Users report frequent issues with bank connections, especially with UBS and Navy Federal R3. Some experience errors when trying to cancel subscriptions or find that the app doesn't accurately track all expenses or subscriptions R1R7R16. There are also reports of incorrect 'refund' notifications R12.
Albert Albert's reliability is a major concern for users. Numerous reviews detail instances of the app over-drafting accounts, charging users without consent, or changing bank account information without authorization R61R64R70. Users also report issues with payments processing slowly or not at all, and difficulties with withdrawals .
Price/Value edge: Rocket MoneyR4R5R13R14
Rocket Money Rocket Money is a free app with in-app purchases. Some users find it worth paying for, citing significant savings from subscription cancellations and better financial organization R5R14R35. However, others feel it costs more than it helps, with some being charged for premium features they didn't intend to buy or finding the free features insufficient R4R13. The pricing model for bill negotiation, where they charge a percentage of annual savings, is also a point of contention .
Albert Albert is free to download but many users report being pushed into or unknowingly signed up for paid 'Genius' subscriptions, often around $19.99 per month, which they find difficult to cancel R61R64R72. While some find the cash advances and savings helpful, the high fees and unauthorized charges lead many to believe it's not worth the cost and is a 'scam' R61.
Customer Support edge: Rocket MoneyR7R31R50R54
Rocket Money Rocket Money users report mixed experiences with customer support. Some mention asking for help with money issues that remain unresolved for months R31. Others complain about difficulty canceling subscriptions through the app and being told to do it themselves R7R50R54.
Albert Albert's customer support is widely criticized. Users report no live phone support, being stuck with AI or email that doesn't resolve issues, and being unable to cancel accounts or get refunds for unauthorized charges R64R70. Many describe the support as unresponsive or unhelpful.
Pick Rocket Money if

You want a budgeting app that helps visualize spending, track bills, and manage subscriptions, and you are comfortable with potential bank connection issues or paying for premium features to enhance the experience R5R8R20R35.

Pick Albert if

You prioritize quick cash advances and savings assistance and are willing to navigate potential issues with unauthorized charges and difficult subscription cancellations .

Evidence note: Albert's lifetime rating is higher, but recent reviews are overwhelmingly negative, focusing on unauthorized charges and cancellation difficulties, which significantly impacts its standing in this comparison. Rocket Money's free tier friction is evident in some negative reviews, but the core functionality is generally praised by paying users.

Frequently asked

Can Rocket Money help me cancel subscriptions?
Yes, Rocket Money advertises and is praised by many users for its ability to help identify and cancel unwanted subscriptions, with some users reporting hundreds of dollars saved R35R43. However, some users report issues with the feature, stating it didn't find all subscriptions or required manual input R16R34R50.
Does Albert charge without consent?
Many Albert users report being charged without their consent, often for a premium 'Genius' subscription, with charges frequently around $19.99, and then face significant difficulty getting refunds or canceling the service R61R64R70R72.
Is it hard to cancel Albert?
Yes, many Albert users report extreme difficulty canceling their subscriptions or closing their accounts, with no clear in-app option, lack of live phone support, and a complicated, multi-step process that often leads to continued unauthorized charges R61R64R70R72.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Rocket Money 1/5 · US So far it’s awful: I had really high hopes for this app and thought it was going to be super helpful but so far it’s kind of useless. It’s only picked up about half my expenses and is telling me I have way more money in my budget left to spend then I actually do.
  2. [R5] Rocket Money 5/5 · US Rocket Money Worth Every Penny!: Rocket Money has really helped to organize our finances, see our spending clearly and take charge of how and when we spend our money! Alerts are extremely helpful! If you desire to take control of your money instead of having your money control you, then Rocket Money is a must have!! Absolutely love this app!! 5 stars is not enough!!
  3. [R8] Rocket Money 5/5 · US No worries about what/when a bill is coming out!: It is a comfort to see at anytime when money is coming out of your account. Right at your fingertips,no searching for a bill - knowing what's coming i out and how much leeway I have for spending without over drawing.
  4. [R10] Rocket Money 2/5 · US No rollover: There is a lot to love about this app EXCEPT the one thing that would make budgeting truly functional - the ability to rollover surplus or deficits in budget lines from month to month. They have a savings assistance option that they rolled out that you could use for excess perhaps - like if you are saving for a vacation, etc - but it doesn’t help if you have quarterly bills like water
  5. [R3] Rocket Money 3/5 · US UBS connection broken?! I’m gonna stop paying!: I like Rocket Money I like that it tells me my balance and every morning and things that come through and things that are coming and whatever I’m already on top of my own subscription so that’s completely useless but the most inconvenient thing is the handshake between my bank UBS checking account and I don’t know what they use plaid whatever it is i
  6. [R12] Rocket Money 3/5 · US I love the app! But-: I really do love the app and the service it offers. However, im frequently getting notifications of "refunds" that were purchases that I have made and I have to report the issue. Hopefully with the update I just did maybe that issue may be fixed but it throws me and the numbers in the app off and makes the experience frustrating.
  7. [R19] Rocket Money 1/5 · US Clunky: Not helpful.
  8. [R20] Rocket Money 5/5 · US Easiest Way to stay on top of finances: I’ve been using rocket money for a few years now and loving it. I have multiple credit cards and two bank accounts and having it all in one place allows me to really be on top of things. Also the easy ability to see how much I spend in each category has been really helpful. Highly recommend!
  9. [R7] Rocket Money 1/5 · US Error: I want to cancel a subscription to ADT just keep getting an error message to try again later
  10. [R4] Rocket Money 1/5 · US Costs me more than it helps: Costs me more money than it helps me save and I’ve keep trying to unsubscribe and it won’t let me… so frustrated
  11. [R13] Rocket Money 1/5 · US Not worth the money: This app isn't nearly what it advertises. "Unwanted subscriptions" are any payments of the same cost that seem to occur on a near-monthly basis. It referred to my transferring money to a friend a couple times as a subscription, among other things as well as the cost of me frequenting my favorite smoothie place? Speaking of subscriptions, though Rocket Money advertises clearing
  12. [R14] Rocket Money 5/5 · US Payments: Just friendly reminder you gotta pay monthly to save money💀
  13. [R31] Rocket Money 1/5 · US No help: I’ve been asking for help to get a money issues solved. And still till this day it’s hasn’t been fix. I’m just told to wait and nothing it’s been three months. And I can’t cancel or resolve the issues so I just have it.
  14. [R50] Rocket Money 1/5 · US Not worth signing up: I signed up to get them to cancel a subscription I couldn’t find to cancel because that is what they say they do when you link your accounts. Well they couldn’t find the subscription and told me to cancel it myself. So yeah I will start with canceling this subscription.
  15. [R54] Rocket Money 1/5 · US Not Helpful for managing subscriptions: Not at all helpful really for anything. It will cost you much more than you save. Cancelling a subscription is a joke. Much simpler to just do it yourself. The app is confusing and hard to use. Now I gotta figure out how to cancel it!
  16. [R16] Rocket Money 1/5 · US Subscriptions: I only joined for subscription. review but it said none. That’s wrong
  17. [R34] Rocket Money 1/5 · US Useless App: Thought this was supposed to make it easier to view and cancel subscriptions. They want you to manually input every single subscription. Kinda defeats the purpose, no?
  18. [R35] Rocket Money 5/5 · US Liz T.: Rocket Money saved me hundreds. Removed unnecessary subscriptions.
  19. [R43] Rocket Money 5/5 · US Works like they said it would: Makes cancelling subscription really easy and another app that helps you track spending
  20. [R61] Albert 1/5 · US Never Use This: Where do i even start, first time using it and it took my full paycheck first time, turns out the app changed where my work pays me without telling me, then i canceled it and deleted the app, and i still got charged weeks later $19.99 so i had to redownload it to cancel it and turns out that when you make a payment you cant cancel the subscription until days later, so now im stuck
  21. [R64] Albert 1/5 · US Unfair business practices: They woo you in saying they’ll help you. However their technology isn’t anything impressive. Then you try to cancel the subscription but it’s not an Apple subscription and there’s nothing in the app to use to accomplish this. The they decide to choose to debit my savings account where I got a NSF fee and refuse to refund the charge or the fee. I closed my account and
  22. [R70] Albert 1/5 · US Do not download this app: I’ve been trying to cancel my account with them for over a year. I’ve been charged without my consent several times and it’s becoming impossible and overwhelming. Not noticing my account been charged a ridiculous amount of money over the time without my approval. Please try to avoid this app.
  23. [R72] Albert 1/5 · US Great experience initially, but it got worse and worse as time went on: I created my Albert account in 2020. It was initially a great experience with very little subscription fees, I think about $5/month. As time went on, the fees continued to rise. I tried to cancel my subscription multiple times, but was told I’d have to sell my investments and remove all the money from my savings account. The f

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store