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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Superhuman Mail vs mail.com

Superhuman Mail 4.6★ · Free + IAP 85
Winner Superhuman Mail
mail.com 4.7★ · Free to download 45

Superhuman Mail is the superior choice for power users seeking advanced features and productivity, despite its high cost, while mail.com serves as a basic, free email service with significant performance and reliability issues.

Full reviews: Superhuman Mail · mail.com

Superhuman Mail offers a fast, efficient, and AI-integrated email experience for productivity-minded users, but comes with a premium price tag and some mobile app inconsistencies. mail.com provides a free email service with a wide domain selection, but is plagued by slow performance, login issues, and poor customer support.

Head to head

Features and Functionality edge: Superhuman MailR2R4R5R14
Superhuman Mail Superhuman Mail is praised for its speed, efficiency, and AI integration, which helps users manage multiple inboxes and achieve 'inbox zero' R2R5. Users highlight its keyboard shortcuts, calendar synchronization, and AI writing tools as game-changers R14R17. However, some users note missing features like shared inboxes, better new email prioritization, and the inability to create/edit snippets on mobile . There are also complaints about poor AI quality and scheduling mistakes R4.
mail.com mail.com is appreciated for offering a variety of domains to choose from and providing basic email functionality . However, it is criticized for a primitive search function, lack of a unified inbox, and missing calendar features on the app . Users also report issues with email deliverability and spam filtering R70.
Ease of Use and User Experience edge: Superhuman MailR5R6R16R17
Superhuman Mail Superhuman Mail is praised for its clean, intuitive design and fast, efficient workflow, especially for desktop users R5R17. Many find it a 'joy to use' and a major time-saver . However, the app has significant usability issues, including difficulty signing in with Google or Microsoft accounts, looping loading screens, and poor initial user experience R6R16R24R25. Some mobile users find the interface horrible, hard to navigate, and report issues like signatures not showing or long email chains not folding .
mail.com mail.com's iOS app is described as 'super clean' and easy to use by some . However, many users report the app is very slow to load emails, unresponsive, and crashes frequently . There are also complaints about an outdated interface, tiny text in updates, and the app not staying signed in .
Reliability and Performance edge: Superhuman MailR2R6R12R14
Superhuman Mail Superhuman Mail is generally seen as fast and efficient, particularly on desktop R2R14. However, users report issues with the mobile app crashing, updates breaking features, and being slow on Exchange servers R12. There are also consistent complaints about initial setup and login failures R6R16R25.
mail.com mail.com suffers from significant reliability and performance issues. Users frequently report the app being very slow to load emails, unresponsive, and crashing R66. Login problems are common, with users being locked out or unable to sign in R79. Email deliverability is also a concern, with messages going to spam or not being received by recipients R70.
Price and Value edge: mail.comR1R7R11R13
Superhuman Mail Superhuman Mail is widely considered very expensive, with users citing prices upwards of $400 per year or $20-$35 per month R1R7R13R36. While some users find it 'expensive but worth it' due to its time-saving and productivity benefits R11, others feel it's not worth the price, especially given mobile app issues or misleading billing practices R7R22R36. There are also complaints about difficulty cancelling subscriptions R33R43.
mail.com mail.com is primarily a free service, which is a major draw for many users . However, some advanced features like IMAP access or mail forwarding require a paid subscription, which some users find expensive . There are also complaints that the service has gotten slower over time, even for paying users, leading to questions about its value R66.
Customer Support tieR22R24R43R57
Superhuman Mail Reviews for Superhuman Mail's customer support are mixed to negative. Some users report being 'ghosted by email' after cancellation attempts R43 or having a confusing support experience regarding billing R22. Others mention customer service not helping with login issues R57. The onboarding process, which requires a consultation, is also seen as a barrier R24.
mail.com mail.com receives strong criticism for its customer support. Users report being ignored after requesting assistance multiple times R61, no phone number or email for support R79, and inability to reach anyone to discuss issues R91. The support is described as slow, taking a long while for an answer R66.
Pick Superhuman Mail if

you are a power user or business professional who values speed, AI-driven productivity features, and an efficient workflow, and are willing to pay a premium price for a high-quality email experience R2R5R11R14.

Pick mail.com if

you need a basic, free email service and appreciate having a wide selection of domain names, and are not reliant on advanced features or consistent performance .

Evidence note: Superhuman Mail has significantly fewer reviews than mail.com, which can skew perceptions. Many negative reviews for Superhuman Mail focus on its high price and initial setup difficulties, while positive reviews emphasize its value for productivity. mail.com's reviews are heavily skewed towards performance and reliability issues, despite its higher lifetime rating, indicating a potential decline in recent user satisfaction.

Frequently asked

How much does Superhuman Mail cost?
Superhuman Mail is very expensive, with users reporting costs upwards of $400 per year or $20-$35 per month for its premium features R1R7R13R36.
Does mail.com have good customer support?
No, mail.com receives strong criticism for its customer support, with users reporting being ignored, slow response times, and an inability to reach anyone for assistance R61R66R79R91.
Can I use Superhuman Mail with Apple or Microsoft accounts?
Superhuman Mail supports Gmail and Outlook accounts and offers good calendar synchronization with Outlook 365, but some users report issues signing in with Google and Microsoft accounts, and there is no Apple email support R9R14R25R33.
Is mail.com reliable for business use?
While some users state mail.com has held up for business purposes, many others report significant reliability issues including emails not being delivered, going to spam, frequent login problems, and slow performance, making it a risky choice for critical business communications R70R71R79R81.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Superhuman Mail 5/5 · US Fast: I just started using superhuman, but so far I like the speed at which I can get through my inboxes
  2. [R4] Superhuman Mail 1/5 · US Very poor AI, scheduling makes mistakes, not meant for agent use: The AI is very bad, their main prompt is very bad. It doesn’t correctly schedule meetings without conflicts. Mcp is buggy and you’re always “sending yourself” ,
  3. [R5] Superhuman Mail 5/5 · US Best Email App: This truly is one of the best apps and software programs that I use. It makes email enjoyable.
  4. [R14] Superhuman Mail 5/5 · US Best IoS and Mac E mail app: Using the Shortcuts and other productivity features, makes your email experience extremely fast and efficient. The calendar synchronization on Outlook 365 is perfectly working that other non-Outlook email clients cannot do.
  5. [R6] Superhuman Mail 3/5 · US Stuck on Google sign in: I’ve tried this app on two different devices and two different emails. And I cannot sign in with a google account. I just give access to all permissions and then the loading screen loops.
  6. [R16] Superhuman Mail 1/5 · US Annoying: First install, it said the app couldn’t be upgraded, and I needed to reinstall. Second installation, it said I don’t have a superhuman inbox after signing into Google. It says to check my inbox, but there’s no message. Just horrible NUX.
  7. [R17] Superhuman Mail 5/5 · US Superhuman is the best: Clean. Easy. Keyboard centric. AI integrated. It’s all there.
  8. [R12] Superhuman Mail 3/5 · US Great app, but latest update broke “recent opens”: This app has changed the game for me as a person who can be disorganized and who needs help with task and inbox prioritization. Latest update broke “recent opens”’for me. Must fix
  9. [R1] Superhuman Mail 1/5 · US Greed has reached new heights.: I don’t care how good I’m doing at life. I cannot see myself ever paying upwards of $400 per year just for email. And I don’t expect anything to change just because I’m writing this review, I’m voicing my opinion and voting with my dollars to not do it.
  10. [R7] Superhuman Mail 1/5 · US Scamming users for monthly subscriptions: Unreal that this app has charged me $20/month for 2+ years in spite of my repeated attempts to ensure my subscription has ended. Utterly deranged behavior from the creators of some of the worst, lowest impact ai I've ever used. Just download claude
  11. [R11] Superhuman Mail 5/5 · US Expensive but worth it: It took me a month to commit to using this properly but now I find it extremely valuable for managing multiple inboxes with a lot of email. The desktop version is the main benefit but the mobile app is pretty solid too.
  12. [R13] Superhuman Mail 1/5 · US Insane 🤯: Pricing is insane. And so is the name.
  13. [R22] Superhuman Mail 1/5 · US Misleading Billing Information and Confusing Support Experience: Very disappointed with the support and billing experience. I prepaid for three months under the belief that I was paying for Superhuman Mail. After payment was made, I was then told by the support representative Ksenia that I had prepaid for a service that does not include Mail, which was extremely confusing and not clearly communic
  14. [R24] Superhuman Mail 3/5 · US Waste of time: I’m sure this is a great email app. Unfortunately, I’ll never find out BC it was IMPOSSIBLE to use! WTH! “Superhuman will be activated during your consultation” means exactly nothing to me, but before deleting the app I googled the phrase, just to be fair. According to Reddit, apparently I was supposed to receive an email message requesting to schedule a 30-minute “onboarding” chat!
  15. [R43] Superhuman Mail 1/5 · US Kept charging me after I cancelled: As title says. Account pages shows cancelled. No way to get in touch with them. Ghosted by email. What a scammy company.
  16. [R57] Superhuman Mail 1/5 · US Couldn’t even get it to work: Didn’t work after many attempts-customer service didn’t even help.
  17. [R36] Superhuman Mail 3/5 · GB Just fine: It’s just fine, not great. Search is slow and patchy. Offline use is poor. Calendar is bad and no decent support on 365. On the other hand, great for shortcuts and sorting email out quickly. I’m now locked in but if I knew what I know now, wouldn’t pay the $35/month to use it.
  18. [R61] mail.com 1/5 · US Good luck if anything goes wrong!: My email recently stopped working. Nothing happens when I hit Compose, Reply, or Forwards. I have run through every trouble shooting measure from the mail.com site and from Google and ChatGPT. It still doesn’t work. I’ve requested assistance from mail.com twice and twice ignored. Guess it’s time to go to gmail…
  19. [R66] mail.com 3/5 · US Its below average NOW: It used to be fast with very quick customer support. It has gotten slower over time even with my fast fiber internet connection, if I need help it takes a long while for an answer. For a service I am paying for I expected different so I am looking for other options next year . I gave it 3 stars because it doesn’t have any spam issues which why I chose it for!
  20. [R79] mail.com 1/5 · US Terrible latley: When I first started using the service four years ago, if not longer, it was reliable. Now it is consistently getting hacked and I can’t even currently login due to an error message. There is no customer support on this no phone number no email nothing. Find a different provider so you don’t get screwed like I am now having to find a new email provider for my business after four y
  21. [R91] mail.com 1/5 · US Customer service: Could not reach anyone at your end to discuss my Oder. Still know nothing.
  22. [R9] Superhuman Mail 3/5 · US No Apple email support!!!: Do I really need to say more?
  23. [R25] Superhuman Mail 1/5 · US iOS version is broken for Microsoft accounts: Your application opens the Microsoft Authenticator app when signing into a Microsoft account. This process forces the Authenticator app to sign in whilst already signed in preventing any progression. Need to force restart the Authenticator app in order to pick the correct number which breaks the Superhuman app’s Microsoft account sign in process. Pleas
  24. [R33] Superhuman Mail 3/5 · GB Breezy email client: I found Superhuman to be a slick email client that supports Gmail and Outlook. I’d say it’s definitely geared towards business use. I gave the product a spin with a free month referral, but cancelling a subscription requires access to the iOS or MacOS client. You can’t obviously cancel a subscription via the web without knowing it’s done via email to their hello@ email addres
  25. [R70] mail.com 1/5 · US Issue with Email Deliverability and Spam Filtering: I recently opened an email account for my personal business and noticed that all incoming emails are being directed to the spam folder. Additionally, the emails I send do not appear in the recipients’ inboxes and may not be getting delivered properly. Kindly assist me in resolving this issue and ensuring that both incoming and outgoing emails fun
  26. [R71] mail.com 4/5 · US Helpful: Needed for business purposes and it’s held up its end of the bargain.
  27. [R81] mail.com 3/5 · US Takes forever to load emails: Like the app, but it takes forever to load emails. There have been times I don’t see something until the next day. Please fix. Had to get a new email with another email provider due to this. Also, for the website can thru change it to where you can view more than 50 emails at a time? My email box gets full and it takes so long to delete anything thus way and the websi

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store