Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Superhuman Mail

60
User verdict / 100 High confidence Divided

Superhuman Mail is praised for its speed and efficiency in managing multiple inboxes, particularly on desktop, but is widely criticized for its high price, frequent login and activation issues, and a less polished mobile experience.

4.6★ lifetime (3,524) Free + in-app purchases since 2019 by SUPERHUMAN LABS INC. updated 0.3 mo ago recent negative 57% 120 reviews across 4 regions
Pricing Login & Setup Issues Productivity & Speed Mobile App Experience AI Features Missing Features/Compatibility
5★101
4★12
3★23
2★29
1★150
recent reviews across 4 regions, vs the 4.6★ lifetime average

Superhuman Mail is an email client designed for productivity, offering features like AI integration and keyboard shortcuts to streamline inbox management. While many users find it highly effective for achieving inbox zero and saving time, its premium pricing and recurring technical issues, especially on mobile, are significant drawbacks.

What users like

  • Significantly improves email processing speed and efficiency, helping users achieve inbox zero.R4R5R9R11
  • Offers effective AI features for drafting emails and summarizing threads, enhancing productivity.R12R26R43R64
  • Provides excellent calendar synchronization and scheduling features.R11R43R219
  • Desktop application is highly regarded for its clean interface and keyboard-centric workflow.R12R23R24R253

What users complain about

  • Extremely high subscription cost, often cited as not worth the value compared to alternatives.R2R7R10R14
  • Frequent issues with login, activation, and initial setup, often getting stuck on loading screens or requiring a 'consultation'.R13R21R30R31
  • Mobile app (iOS/iPad) is considered less functional, buggy, and not as polished as the desktop version.R23R24R36R42
  • AI functionality is sometimes described as poor or subpar, not living up to expectations.R3R7R62R72
  • Lacks support for common email providers like Apple Mail and iCloud, and has limited unified inbox functionality.R25R27R40R209
  • Billing and subscription cancellation process can be confusing and lead to unwanted charges.R7R16R29R86
  • User experience (UX) design, especially on mobile, is criticized for being clunky, not following standard paradigms, and requiring relearning muscle memory.R23R219R223

Latest update · v4.78.0

What the developer says changed (the verdict above weighs this against what reviewers report):

Bug fixes and improvements. Superhuman Mail is as dialed in as sound check at Carnegie Hall.

Recurring themes

Pricing negative
Many users find the subscription cost, typically around $30-50 per month or $400 per year, to be excessively high and not justified by the features offered, leading to cancellations. Some feel the price has increased drastically or is a 'scam'.R2R7R10R14
Login & Setup Issues negative
A significant number of recent reviews report problems with signing in, especially with Google and Microsoft accounts. Users frequently get stuck on loading screens, receive vague 'will be activated during consultation' messages, or are told they don't have a Superhuman account despite attempting to sign up.R13R19R21R30
Productivity & Speed positive
Many users praise Superhuman for its ability to significantly speed up email processing, help achieve 'inbox zero', and manage multiple accounts efficiently. Features like keyboard shortcuts, quick triage, and intelligent sorting are highlighted as major time-savers.R4R5R9R11
Mobile App Experience negative
While the desktop app is often lauded, the mobile (iOS/iPad) version receives criticism for being less developed, buggy, slower, and lacking key features present in the desktop client, such as snippet creation/editing or proper multitasking support.R23R24R36R42
AI Features mixed
The AI integration is a key selling point, with some users finding it very effective for drafting emails and summarizing content. However, others report the AI as 'very bad,' 'hot garbage,' or 'subpar,' sometimes creating responses that sound too artificial.R3R7R12R26
Missing Features/Compatibility negative
Users note the absence of crucial features like Apple email support, a unified inbox, or proper handling of email signatures on mobile. There are also complaints about slow performance with Exchange servers and issues with displaying email content or attachments.R25R27R40R42

Who it's for

Superhuman Mail is for productivity-minded individuals and power users who manage multiple email accounts and are willing to pay a premium for speed, efficiency, and advanced features like AI integration and keyboard shortcuts R9. It is particularly suited for those who primarily use the desktop application R23R24R253. It is NOT for users on a budget, those who prioritize a seamless mobile experience, or individuals who struggle with initial setup and login processes R2R10R30.

Evidence note: The recent reviews skew significantly negative, with a 0.568 recent-negative signal, which contrasts sharply with the lifetime rating of 4.6. This indicates a recent decline in user satisfaction, primarily driven by pricing concerns, persistent login/activation bugs, and mobile app deficiencies. The developer's release notes mention 'bug fixes and improvements,' but many recent reviews directly contradict this, reporting ongoing crashes, login loops, and broken features, suggesting these issues are not adequately addressed.

Frequently asked

How much does Superhuman Mail cost?
Superhuman Mail is generally considered very expensive, with users reporting costs upwards of $30-50 per month or $400 per year R2R10R73R188.
Does Superhuman Mail offer a free trial?
Yes, Superhuman Mail does offer a free trial, with some users mentioning a 30-day free trial R1R37R43R265.
Is Superhuman Mail good for mobile use?
The mobile app for Superhuman Mail (iOS/iPad) is frequently criticized for being less functional, buggy, slower, and not as polished as the desktop version R23R24R60R67.
What email accounts does Superhuman Mail support?
Superhuman Mail primarily supports Gmail and Outlook/Microsoft 365 accounts, but users report a lack of support for Apple Mail/iCloud and slow performance with Exchange servers R40R43R68R111.
Does Superhuman Mail have AI features?
Yes, Superhuman Mail integrates AI for features like drafting emails and summarizing threads, which some users find effective, though others criticize its quality R3R12R26R43.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] 5/5 · US Fast: I just started using superhuman, but so far I like the speed at which I can get through my inboxes
  2. [R5] 5/5 · US Best Email App: This truly is one of the best apps and software programs that I use. It makes email enjoyable.
  3. [R9] 5/5 · US Expensive but worth it: It took me a month to commit to using this properly but now I find it extremely valuable for managing multiple inboxes with a lot of email. The desktop version is the main benefit but the mobile app is pretty solid too.
  4. [R11] 5/5 · US Best IoS and Mac E mail app: Using the Shortcuts and other productivity features, makes your email experience extremely fast and efficient. The calendar synchronization on Outlook 365 is perfectly working that other non-Outlook email clients cannot do.
  5. [R12] 5/5 · US Superhuman is the best: Clean. Easy. Keyboard centric. AI integrated. It’s all there.
  6. [R26] 4/5 · US An AI first mail app!: As a daily user of Superhuman for all aspects of my life, personal, work, and school, I can't help but rave about the incredible experience it provides! The ability to connect all my accounts and effortlessly switch between them is a game-changer. I'm currently subscribed to the business tier, and I absolutely love a couple of standout features. First, the "write with AI" to
  7. [R43] 5/5 · US Yes, it might be worth it: I just started a trial of Superhuman. If you’re interested, you should be able to find a 30-day free trial link on Reddit or the like. Saw that folks like Marques Brownlee used it and wondered why. Now I know. It’s exactly what I’ve been looking for in an email app. It works seamlessly with my work M365 and personal gmail accounts. It integrates events beautifully, has a
  8. [R64] 5/5 · US Essential email app: Much of my work throughout the day is in email. So having a quality email app makes a huge difference. Superhuman is spectacular. It saves me at least 15 minutes per day. It helps me stay organized and keep a clean inbox. Its AI integration is phenomenal. It will prepare email drafts for me. And I can ask AI what calls are scheduled for today, which it gathers from my various
  9. [R219] 3/5 · US Slower Flow For Me: I LOVE the scheduling and reminder functionality. But I HATE the layout. They don’t have a dual pane view option, so for me to actually see the content of my emails I have to actually open the email. WHYYYYYYY. I find myself making a ton of extra clicks because I’m constantly opening emails to see what’s inside, and then deciding what to do with it, and then clicking back to my
  10. [R23] 2/5 · US Better Out There: It’s a great desktop app, which is why I keep coming back to it. However, I have more problems with the iOS app that I can’t continue to ignore. One significant thing is that people’s signatures do not show up on the iOS app which has been frustrating as many people have pointed to their scheduling links or available hours that are listed in their signature. The AI overview (whic
  11. [R24] 1/5 · US Terrible interface: The desktop app is great but the messaging interface on mobile is horrible.
  12. [R253] 3/5 · GB I love superhuman but..: Superhuman on desktop is fantastic. The best email app out there but the iPad and iPhone app do not get the same attention. I’ve used superhuman for 3+ years now still no way to create or edit snippets on mobile a key feature. And the iPad app has a bug where you can’t see email controls when multitasking which has existed for at least a year still no sight of being fixed.
  13. [R2] 1/5 · US Greed has reached new heights.: I don’t care how good I’m doing at life. I cannot see myself ever paying upwards of $400 per year just for email. And I don’t expect anything to change just because I’m writing this review, I’m voicing my opinion and voting with my dollars to not do it.
  14. [R7] 1/5 · US Scamming users for monthly subscriptions: Unreal that this app has charged me $20/month for 2+ years in spite of my repeated attempts to ensure my subscription has ended. Utterly deranged behavior from the creators of some of the worst, lowest impact ai I've ever used. Just download claude
  15. [R10] 1/5 · US Insane 🤯: Pricing is insane. And so is the name.
  16. [R14] 1/5 · US Not worth it: Not worth it
  17. [R13] 1/5 · US Annoying: First install, it said the app couldn’t be upgraded, and I needed to reinstall. Second installation, it said I don’t have a superhuman inbox after signing into Google. It says to check my inbox, but there’s no message. Just horrible NUX.
  18. [R21] 1/5 · US Error message when I sign in with Google: After giving the app permissions I get an error that says my email doesn’t have a Superhuman account and to check my inbox for setup instructions. I haven’t gotten anything from you about setup. I was giving this app a try since MKBHD said it is a decent app. Doesn’t work for me.
  19. [R30] 1/5 · US Not Loading: I have attempted several times to download uninstall, reinstall restart my phone and a dozen other things using iPhone 15 Pro. All my apps work just fine except for this one that just gets stuck at loading. Completely wild. Useless app wish it would work because it’s cool in theory.
  20. [R31] 1/5 · US Bugged.. won’t load…: This app is totally bugged. Can’t sign in to my Google account.. just gives a loading screen.
  21. [R36] 1/5 · US Usability issues: Terrible usability, hard to navigate and hard to reply to the emails on the cell phone.
  22. [R42] 1/5 · US Looooooong email chains: It doesn’t fold past conversations. I have to scroll for mobile miles to get to an attachment. Also, so emails from client just don’t load on mobile.
  23. [R3] 1/5 · US Very poor AI, scheduling makes mistakes, not meant for agent use: The AI is very bad, their main prompt is very bad. It doesn’t correctly schedule meetings without conflicts. Mcp is buggy and you’re always “sending yourself” ,
  24. [R62] 2/5 · US Basic email, minor AI capability: I have signed up for Superhuman at least 3 times in the past 3 years hoping for the improvement in its functionality. It has improved in features that are already present among other email clients and its AI feature are subpar at best. I truly hope superhuman lives up to the price they charge yet it is a really long way to go.
  25. [R72] 1/5 · US Meh: Okay product prior to them drastically increasing the price. The AI is hot garbage unless you want people actually knowing that you are responding with clear AI-ish emails. Would not recommend to friends and family.
  26. [R25] 1/5 · US No iCloud Support.: iOS app with no iCloud support in 2025 is crazy.
  27. [R27] 2/5 · US No unified inbox?: This could be a great app. I’m surprised we aren’t given the option to have a unified inbox. That’s a pretty standard feature.
  28. [R40] 3/5 · US No Apple email support!!!: Do I really need to say more?
  29. [R209] 3/5 · US Lots of Potential - Just Not There: App shows strong potential - but at this stage, it only works on GMAIL 😳. Would be difficult to use an App for just 1 email address.
  30. [R16] 1/5 · US Misleading Billing Information and Confusing Support Experience: Very disappointed with the support and billing experience. I prepaid for three months under the belief that I was paying for Superhuman Mail. After payment was made, I was then told by the support representative Ksenia that I had prepaid for a service that does not include Mail, which was extremely confusing and not clearly communic
  31. [R29] 1/5 · US Kept charging me after I cancelled: As title says. Account pages shows cancelled. No way to get in touch with them. Ghosted by email. What a scammy company.
  32. [R86] 1/5 · US Overpriced for little benefit, and a pain to cancel: This service is not worth the money they charge. I figured I’d get it just to try it out for a bit, and it’s fine but not much better than just using Gmail app. Additionally they send spam emails to you every single day. When I went to cancel I had to email support, and instead of just cancelling it they charged me another $15 to switch to anoth
  33. [R223] 3/5 · US Great functionality with frustrating UX: Cool functionality and amazing ability to manage your inbox, but with a UX design that struggles to be clean but with a touch of engineer-centric Emacs (borderline WordStar) key commands on the desktop makes it a clunky experience when you’re trying to use it. By not following standard mobile device paradigms, even the mobile app suffers. You have to rele
  34. [R19] 1/5 · US iOS version is broken for Microsoft accounts: Your application opens the Microsoft Authenticator app when signing into a Microsoft account. This process forces the Authenticator app to sign in whilst already signed in preventing any progression. Need to force restart the Authenticator app in order to pick the correct number which breaks the Superhuman app’s Microsoft account sign in process. Pleas
  35. [R73] 1/5 · US Price doubled: I really like the app and have been a beta tester for a while, but they just doubled the monthly cost. I get increasing the price for new customers, but this is rough for existing, local customers .
  36. [R188] 3/5 · US $30 a little too much: Very clean and simple to use app: but you will have to see if it’s worth $30 a month. For me, that’s just too much for an email app. For 30 a month, that’s a Netflix subscription, Spotify, and Hulu. If the price drops, I’ll reconsider using it again. I rated 3 starts based on “what you get vs what you pay”
  37. [R1] 3/5 · US Just now Signed up for Business ‘SuperHuman Ai MAIL’ account, …WILL UPDATE w/in 30 days!: Convinced Me with 30 days ‘Business Setup’ Free, Integration to Perplexity.Ai! The Idea of It: Oh So Fascinating! Here’s a KICKER: Ultimate Challenge Presented… (¡¡Hehehe…HaHaha!!) just over 12 years ago I experienced a ‘SIGNIFICANT spinal injury’ {‘5 Spinal fractures: w/Broken neck and back’ bicycle rear
  38. [R37] 5/5 · US Finally a free trial.: Wow wow this app. Is so cool and clean. It’s organized my emails for me. It keeps my inbox clean. Plus it’s fast as well. It’s a beautiful app. It’s expensive but if you want quality you have to pay for it. Overall u am truly happy with it. Plus am thankful for the free month trial. I am so keeping my membership. It’s worth the money.
  39. [R265] 3/5 · GB Breezy email client: I found Superhuman to be a slick email client that supports Gmail and Outlook. I’d say it’s definitely geared towards business use. I gave the product a spin with a free month referral, but cancelling a subscription requires access to the iOS or MacOS client. You can’t obviously cancel a subscription via the web without knowing it’s done via email to their hello@ email addres
  40. [R60] 3/5 · US App crashing: I’ve been using Superhuman for almost 6 months now. Love the app , but now it keeps crashing on my iPhone 15 pro.
  41. [R67] 2/5 · US Super expensive, mobile app is not as good as browser: I tried this because I kept hearing ads on podcasts and my inbox was really full of junk. It did really help me clear out my inbox and I would use it if it it was cheaper but for now it is like 6x the cost of comparable apps. Also the browser/ computer version is easier to use than then the phone app.
  42. [R68] 5/5 · US I Would Never Give Up This App: Seriously … see headline! This is one of the very few apps I would never (ever) give up. Absolutely essential to my life.
  43. [R111] 3/5 · US Great App Very Slow on Exchange server.: Great App Very Slow on Exchange server.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store