Superhuman Mail
Superhuman Mail is a premium email client that offers significant productivity benefits for power users, but its high price point and recurring issues with sign-in, mobile app functionality, and customer service make it a questionable value for many.
Superhuman Mail is lauded by many users as a game-changer for email management, offering speed, efficiency, and AI integration, especially for those with multiple inboxes. However, its high monthly subscription, which can be upwards of $30-$400 per year, is a significant deterrent, leading to frequent complaints about its value proposition and billing practices.
Free vs paid
The app is listed as 'Free' but reviews indicate a strong paywall and no truly free tier for full functionality. Users report being offered a 30-day free trial, often through referrals, to experience the app's features R1R37R43R265. After the trial, a subscription is required, with prices frequently cited as $30-$35 per month or higher, up to $400 per year R2R7R10R28. Many users express frustration over being unable to access the app without a paid subscription or a 'consultation' process R63R77R78R79. There are also reports of misleading billing and difficulties canceling subscriptions, leading to unwanted charges R7R16R29R86.
Value complaints
- The pricing is considered insane and too high for an email app, with costs ranging from $20-$30 per month to $400 per year.R2R7R10R28
- Users report being charged repeatedly despite cancellation attempts or being misled about subscription terms.R7R16R29R86
- Many users are frustrated by the inability to access the app without a paid subscription or a mandatory 'consultation' process, which is seen as a barrier to entry.R63R77R78R79
- The value provided does not always justify the high cost, especially when compared to free or cheaper alternatives that offer similar features.R62R67R71R72
Where it delivers
- The app significantly increases speed and efficiency in managing email, helping users reach 'inbox zero' and save considerable time.R4R9R11R18
- Users appreciate the clean interface, keyboard-centric design, and integration of AI for drafting emails and managing tasks.R5R6R12R17
- The app is highly effective for managing multiple email accounts and offers useful features like calendar synchronization and read receipts.R9R11R26R43
- Customer service is responsive and helpful for some users, contributing to a positive experience.R98R101R174
It is worth paying if you are an email power user with multiple inboxes who values speed, efficiency, and keyboard shortcuts, and can justify the high monthly cost for significant time savings R9R18. It is also beneficial if you need advanced features like read receipts, calendar synchronization, and AI assistance for drafting and managing emails R11R26R43.
Skip this app if you are unwilling to pay $30-$35 per month or more for an email client R2R10R28. Users should also skip if they experience persistent sign-in issues, especially with Google or Microsoft accounts, or if they require robust mobile app functionality, as the iOS and iPad versions are frequently criticized for bugs, missing features, and poor design R3R19. Those who value a unified inbox, Apple email support, or a less clunky user experience on mobile should also consider alternatives .
Evidence note: Recent reviews (within the last year) show a higher proportion of 1-star ratings compared to the lifetime average, often citing sign-in issues, mobile app bugs, and price complaints. This suggests a potential decline in user satisfaction or an increase in technical difficulties and pricing concerns that are not fully reflected in the overall lifetime rating.
Frequently asked
How much does Superhuman Mail cost?
Does Superhuman Mail offer a free trial?
Is Superhuman Mail good for managing multiple email accounts?
Are there issues with the Superhuman Mail mobile app?
Does Superhuman Mail have good AI features?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Greed has reached new heights.: I don’t care how good I’m doing at life. I cannot see myself ever paying upwards of $400 per year just for email. And I don’t expect anything to change just because I’m writing this review, I’m voicing my opinion and voting with my dollars to not do it.
- [R7] Scamming users for monthly subscriptions: Unreal that this app has charged me $20/month for 2+ years in spite of my repeated attempts to ensure my subscription has ended. Utterly deranged behavior from the creators of some of the worst, lowest impact ai I've ever used. Just download claude
- [R10] Insane 🤯: Pricing is insane. And so is the name.
- [R28] No trial option, just an expensive starter option.: I saw this productivity email app and was interested in trying it with a few email accounts. Initial setup revealed a 240$ yearly subscription and that killed all interest in this app. Good luck.
- [R16] Misleading Billing Information and Confusing Support Experience: Very disappointed with the support and billing experience. I prepaid for three months under the belief that I was paying for Superhuman Mail. After payment was made, I was then told by the support representative Ksenia that I had prepaid for a service that does not include Mail, which was extremely confusing and not clearly communic
- [R29] Kept charging me after I cancelled: As title says. Account pages shows cancelled. No way to get in touch with them. Ghosted by email. What a scammy company.
- [R86] Overpriced for little benefit, and a pain to cancel: This service is not worth the money they charge. I figured I’d get it just to try it out for a bit, and it’s fine but not much better than just using Gmail app. Additionally they send spam emails to you every single day. When I went to cancel I had to email support, and instead of just cancelling it they charged me another $15 to switch to anoth
- [R63] Can’t even use it: Why does an email aggregator require a consultation? Extremely odd. No clear way to even proceed.
- [R77] No stars: Said it couldn’t connect Gmail after multiple attempts. Said iit connected to Microsoft but I still couldn’t load the app - said I’d “get access at my consultation.” Ain’t nobody got time for dat.
- [R78] Waste of time: I’m sure this is a great email app. Unfortunately, I’ll never find out BC it was IMPOSSIBLE to use! WTH! “Superhuman will be activated during your consultation” means exactly nothing to me, but before deleting the app I googled the phrase, just to be fair. According to Reddit, apparently I was supposed to receive an email message requesting to schedule a 30-minute “onboarding” chat!
- [R79] A scam.: Marketed first as an free email address, then one with certain features, then, there was a $30 fee. To this day, I can’t access the app, and the only notification that I got was a pop up saying “will be discussed after our consultation”
- [R62] Basic email, minor AI capability: I have signed up for Superhuman at least 3 times in the past 3 years hoping for the improvement in its functionality. It has improved in features that are already present among other email clients and its AI feature are subpar at best. I truly hope superhuman lives up to the price they charge yet it is a really long way to go.
- [R67] Super expensive, mobile app is not as good as browser: I tried this because I kept hearing ads on podcasts and my inbox was really full of junk. It did really help me clear out my inbox and I would use it if it it was cheaper but for now it is like 6x the cost of comparable apps. Also the browser/ computer version is easier to use than then the phone app.
- [R71] Slow and expensive. Don’t pay $30-50 per month for email: Migrating your mail and “take me to inbox zero” takes 48 hours or more due to inefficient coding - you could delete 100k emails faster through some automated email filters. Gmail handling is OK but you are probably reading this because you want to organize work email which is pretty slow for exchange /outlook mail or most other servers.
- [R72] Meh: Okay product prior to them drastically increasing the price. The AI is hot garbage unless you want people actually knowing that you are responding with clear AI-ish emails. Would not recommend to friends and family.
- [R4] Fast: I just started using superhuman, but so far I like the speed at which I can get through my inboxes
- [R9] Expensive but worth it: It took me a month to commit to using this properly but now I find it extremely valuable for managing multiple inboxes with a lot of email. The desktop version is the main benefit but the mobile app is pretty solid too.
- [R11] Best IoS and Mac E mail app: Using the Shortcuts and other productivity features, makes your email experience extremely fast and efficient. The calendar synchronization on Outlook 365 is perfectly working that other non-Outlook email clients cannot do.
- [R18] Really powerful for productivity minded folks: This has been my default email app for around two years. It is a major time saver!
- [R5] Best Email App: This truly is one of the best apps and software programs that I use. It makes email enjoyable.
- [R6] Game changer: The email app we all needed! A lot to be improved still, but the best out there no doubt.
- [R12] Superhuman is the best: Clean. Easy. Keyboard centric. AI integrated. It’s all there.
- [R17] Perfect email: Finally has been achieved.
- [R26] An AI first mail app!: As a daily user of Superhuman for all aspects of my life, personal, work, and school, I can't help but rave about the incredible experience it provides! The ability to connect all my accounts and effortlessly switch between them is a game-changer. I'm currently subscribed to the business tier, and I absolutely love a couple of standout features. First, the "write with AI" to
- [R43] Yes, it might be worth it: I just started a trial of Superhuman. If you’re interested, you should be able to find a 30-day free trial link on Reddit or the like. Saw that folks like Marques Brownlee used it and wondered why. Now I know. It’s exactly what I’ve been looking for in an email app. It works seamlessly with my work M365 and personal gmail accounts. It integrates events beautifully, has a
- [R98] Been using Superhuman for 7 years…: And I can’t express how much time and heartache it’s saved me as one of its first users. The team is extremely responsive, ships new features weekly, and is a pleasure to communicate with. Also, if you use Gmail, you’ll see just how long Gmail takes to load, triage, or for you to respond to emails. Superhuman now has Yesware activity reports integrated in as
- [R101] Lived up to expectations: I love it. I was hesitant to do this, but I overall have been extremely happy. The customer service response time has been phenomenal. Anytime I have a question they get back to me ASAP. The one thing I would point out is if you do this don’t get frustrated after the first day or two commit yourself to a good full 5 to 10 business days to learn the shortcuts on the keyboa
- [R174] Worth the $$: Pay for this app. Makes email so much quicker. The customer service is also top-notch.
- [R1] Just now Signed up for Business ‘SuperHuman Ai MAIL’ account, …WILL UPDATE w/in 30 days!: Convinced Me with 30 days ‘Business Setup’ Free, Integration to Perplexity.Ai! The Idea of It: Oh So Fascinating! Here’s a KICKER: Ultimate Challenge Presented… (¡¡Hehehe…HaHaha!!) just over 12 years ago I experienced a ‘SIGNIFICANT spinal injury’ {‘5 Spinal fractures: w/Broken neck and back’ bicycle rear
- [R37] Finally a free trial.: Wow wow this app. Is so cool and clean. It’s organized my emails for me. It keeps my inbox clean. Plus it’s fast as well. It’s a beautiful app. It’s expensive but if you want quality you have to pay for it. Overall u am truly happy with it. Plus am thankful for the free month trial. I am so keeping my membership. It’s worth the money.
- [R265] Breezy email client: I found Superhuman to be a slick email client that supports Gmail and Outlook. I’d say it’s definitely geared towards business use. I gave the product a spin with a free month referral, but cancelling a subscription requires access to the iOS or MacOS client. You can’t obviously cancel a subscription via the web without knowing it’s done via email to their hello@ email addres
- [R93] Fastest way to get through your inbox ever: I’ve been using Superhuman for about 90 days and I’m thrilled. I highly recommend it to anybody with more than one email address.
- [R104] Superhuman organization 🤙: My 5 organized email accounts are located in one functional app. It’s a premium app, but I value my time more than the monthly fee. You won’t regret this subscription if you use email daily.
- [R19] iOS version is broken for Microsoft accounts: Your application opens the Microsoft Authenticator app when signing into a Microsoft account. This process forces the Authenticator app to sign in whilst already signed in preventing any progression. Need to force restart the Authenticator app in order to pick the correct number which breaks the Superhuman app’s Microsoft account sign in process. Pleas
- [R23] Better Out There: It’s a great desktop app, which is why I keep coming back to it. However, I have more problems with the iOS app that I can’t continue to ignore. One significant thing is that people’s signatures do not show up on the iOS app which has been frustrating as many people have pointed to their scheduling links or available hours that are listed in their signature. The AI overview (whic
- [R24] Terrible interface: The desktop app is great but the messaging interface on mobile is horrible.
- [R25] No iCloud Support.: iOS app with no iCloud support in 2025 is crazy.
- [R3] Very poor AI, scheduling makes mistakes, not meant for agent use: The AI is very bad, their main prompt is very bad. It doesn’t correctly schedule meetings without conflicts. Mcp is buggy and you’re always “sending yourself” ,
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store