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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Superhuman Mail vs Gmail

Superhuman Mail 4.6★ · Free + IAP 65
Winner Gmail
Gmail 4.7★ · Free to download 75

Superhuman Mail offers superior speed and productivity features for power users, but its high price and login issues make Gmail a more accessible and reliable choice for most.

Full reviews: Superhuman Mail · Gmail

Superhuman Mail excels in speed and advanced productivity features, particularly for managing multiple inboxes, but is plagued by high costs and significant login and compatibility issues. Gmail, while facing some recent performance and AI-related complaints, remains a widely used, reliable, and free option with broad compatibility.

Head to head

Features & Productivity edge: Superhuman MailR2R4R5R7
Superhuman Mail Superhuman Mail is praised for its speed, efficiency, and advanced productivity features like keyboard shortcuts, AI integration for drafting and scheduling, and tools for managing multiple inboxes R2R5R17. Users highlight its ability to achieve 'Inbox Zero' and save significant time . However, some users note missing features like shared inboxes, poor prioritization of new emails, and lack of Apple email or iCloud support R9. There are also complaints about the AI being bad or making mistakes R4R7.
Gmail Gmail is appreciated for its user-friendly interface and cross-device functionality . Users like its ability to categorize emails and its speed in delivering verification codes . However, recent updates have introduced issues like the inability to move to the next message after deleting , emails not updating , and a lack of features like two-finger drag to select emails or setting filters within the app . The AI overview feature is disliked by some for cluttering messages and being incorrect .
Ease of Use & Reliability tieR5R6R16R17
Superhuman Mail Superhuman Mail is described as clean, easy, and intuitive by many users R5R17. However, a significant number of recent reviews highlight severe usability issues, particularly with initial setup and login. Users report getting stuck on Google sign-in, looping loading screens, inability to sign in with Google or Microsoft accounts, and error messages stating no Superhuman account exists despite attempts R6R16. Some also find the mobile interface hard to navigate or reply to emails .
Gmail Gmail is generally considered easy to use and navigate . However, recent reviews show a decline in reliability, with users reporting issues like the app not loading, freezing when typing replies, emails not updating, and needing to reinstall the app to use links R61R72R76R77. Some also face difficulties with login processes and account recovery .
Price & Value edge: GmailR1R7R11R13
Superhuman Mail Superhuman Mail is consistently criticized for its extremely high price, with users calling it 'insane,' 'greed,' and 'not worth it' for an email service, costing upwards of $400 per year or $20-35/month R1R7R13. While some users find it 'expensive but worth it' for its time-saving benefits and productivity gains R11R40R44, others report being charged after cancellation or misleading billing information R7R22R33R43.
Gmail Gmail is free to download and use, making it a highly accessible option. Users do not report any direct costs for the email service itself. However, some complain about the app's large size, approaching one gigabyte, which can be an issue for device storage R73R103.
Customer Support tieR22R24R43R57
Superhuman Mail Superhuman Mail's support is criticized for being unhelpful, ghosting users, and providing confusing information, particularly regarding billing and account setup R22R43R57. The onboarding process is also seen as inconvenient, requiring a scheduled consultation R24.
Gmail Gmail users report difficulty finding explanations for issues online R61 and challenges with account recovery . There are no direct mentions of positive or negative interactions with Gmail's customer support, but the login and account issues suggest a lack of effective in-app support for these problems .
Pick Superhuman Mail if

You are a power user with multiple inboxes who values speed, advanced productivity features, and AI integration, and are willing to pay a premium price for a highly efficient email workflow R2R11.

Pick Gmail if

You need a free, reliable, and widely compatible email service for general use, and are comfortable with a more standard feature set, despite some recent performance and login complaints .

Evidence note: Superhuman Mail's reviews are heavily skewed towards recent negative experiences, particularly regarding login and billing issues, despite a high lifetime rating. Gmail's vast number of reviews makes it harder to pinpoint specific recent trends, but common complaints revolve around app size, recent bugs, and login difficulties. The free vs. paid asymmetry is significant here; Superhuman's negative reviews are often from users frustrated by its high cost and onboarding friction, while Gmail's negativity stems from general usability and technical glitches for a free product.

Frequently asked

How much does Superhuman Mail cost?
Superhuman Mail is very expensive, with users reporting costs upwards of $400 per year or $20-35 per month R1R7R13R36.
Does Superhuman Mail offer a free trial?
Yes, Superhuman Mail offers a free trial, with some users mentioning a 30-day free trial, often accessible via referral links R3R33R40R44.
What are common issues with Superhuman Mail?
Common issues with Superhuman Mail include problems with Google and Microsoft account sign-in, looping loading screens, misleading billing, and a lack of support for Apple email or iCloud R6R7R9R16.
Why is my Gmail app not working?
Recent Gmail app issues include not loading, freezing when typing replies, emails not updating, and needing to reinstall the app to use links R61R72R76R77.
Is Gmail a large app?
Yes, Gmail is considered a very large app, with users reporting its size approaching or exceeding 700 megabytes R73R103.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Superhuman Mail 5/5 · US Fast: I just started using superhuman, but so far I like the speed at which I can get through my inboxes
  2. [R4] Superhuman Mail 1/5 · US Very poor AI, scheduling makes mistakes, not meant for agent use: The AI is very bad, their main prompt is very bad. It doesn’t correctly schedule meetings without conflicts. Mcp is buggy and you’re always “sending yourself” ,
  3. [R5] Superhuman Mail 5/5 · US Best Email App: This truly is one of the best apps and software programs that I use. It makes email enjoyable.
  4. [R7] Superhuman Mail 1/5 · US Scamming users for monthly subscriptions: Unreal that this app has charged me $20/month for 2+ years in spite of my repeated attempts to ensure my subscription has ended. Utterly deranged behavior from the creators of some of the worst, lowest impact ai I've ever used. Just download claude
  5. [R6] Superhuman Mail 3/5 · US Stuck on Google sign in: I’ve tried this app on two different devices and two different emails. And I cannot sign in with a google account. I just give access to all permissions and then the loading screen loops.
  6. [R16] Superhuman Mail 1/5 · US Annoying: First install, it said the app couldn’t be upgraded, and I needed to reinstall. Second installation, it said I don’t have a superhuman inbox after signing into Google. It says to check my inbox, but there’s no message. Just horrible NUX.
  7. [R17] Superhuman Mail 5/5 · US Superhuman is the best: Clean. Easy. Keyboard centric. AI integrated. It’s all there.
  8. [R1] Superhuman Mail 1/5 · US Greed has reached new heights.: I don’t care how good I’m doing at life. I cannot see myself ever paying upwards of $400 per year just for email. And I don’t expect anything to change just because I’m writing this review, I’m voicing my opinion and voting with my dollars to not do it.
  9. [R11] Superhuman Mail 5/5 · US Expensive but worth it: It took me a month to commit to using this properly but now I find it extremely valuable for managing multiple inboxes with a lot of email. The desktop version is the main benefit but the mobile app is pretty solid too.
  10. [R13] Superhuman Mail 1/5 · US Insane 🤯: Pricing is insane. And so is the name.
  11. [R22] Superhuman Mail 1/5 · US Misleading Billing Information and Confusing Support Experience: Very disappointed with the support and billing experience. I prepaid for three months under the belief that I was paying for Superhuman Mail. After payment was made, I was then told by the support representative Ksenia that I had prepaid for a service that does not include Mail, which was extremely confusing and not clearly communic
  12. [R24] Superhuman Mail 3/5 · US Waste of time: I’m sure this is a great email app. Unfortunately, I’ll never find out BC it was IMPOSSIBLE to use! WTH! “Superhuman will be activated during your consultation” means exactly nothing to me, but before deleting the app I googled the phrase, just to be fair. According to Reddit, apparently I was supposed to receive an email message requesting to schedule a 30-minute “onboarding” chat!
  13. [R43] Superhuman Mail 1/5 · US Kept charging me after I cancelled: As title says. Account pages shows cancelled. No way to get in touch with them. Ghosted by email. What a scammy company.
  14. [R57] Superhuman Mail 1/5 · US Couldn’t even get it to work: Didn’t work after many attempts-customer service didn’t even help.
  15. [R36] Superhuman Mail 3/5 · GB Just fine: It’s just fine, not great. Search is slow and patchy. Offline use is poor. Calendar is bad and no decent support on 365. On the other hand, great for shortcuts and sorting email out quickly. I’m now locked in but if I knew what I know now, wouldn’t pay the $35/month to use it.
  16. [R3] Superhuman Mail 3/5 · US Just now Signed up for Business ‘SuperHuman Ai MAIL’ account, …WILL UPDATE w/in 30 days!: Convinced Me with 30 days ‘Business Setup’ Free, Integration to Perplexity.Ai! The Idea of It: Oh So Fascinating! Here’s a KICKER: Ultimate Challenge Presented… (¡¡Hehehe…HaHaha!!) just over 12 years ago I experienced a ‘SIGNIFICANT spinal injury’ {‘5 Spinal fractures: w/Broken neck and back’ bicycle rear
  17. [R33] Superhuman Mail 3/5 · GB Breezy email client: I found Superhuman to be a slick email client that supports Gmail and Outlook. I’d say it’s definitely geared towards business use. I gave the product a spin with a free month referral, but cancelling a subscription requires access to the iOS or MacOS client. You can’t obviously cancel a subscription via the web without knowing it’s done via email to their hello@ email addres
  18. [R40] Superhuman Mail 5/5 · US Finally a free trial.: Wow wow this app. Is so cool and clean. It’s organized my emails for me. It keeps my inbox clean. Plus it’s fast as well. It’s a beautiful app. It’s expensive but if you want quality you have to pay for it. Overall u am truly happy with it. Plus am thankful for the free month trial. I am so keeping my membership. It’s worth the money.
  19. [R44] Superhuman Mail 5/5 · US Yes, it might be worth it: I just started a trial of Superhuman. If you’re interested, you should be able to find a 30-day free trial link on Reddit or the like. Saw that folks like Marques Brownlee used it and wondered why. Now I know. It’s exactly what I’ve been looking for in an email app. It works seamlessly with my work M365 and personal gmail accounts. It integrates events beautifully, has a
  20. [R9] Superhuman Mail 3/5 · US No Apple email support!!!: Do I really need to say more?
  21. [R61] Gmail 1/5 · US Keep having to reinstall: For some reason in the last few months I have had to remove and reinstall to be able to use links within emails. Can’t seem to find any explanation online.
  22. [R72] Gmail 3/5 · US Recent update: When I delete an email it remains in the inbox list until I close the app and reopen. Strange behavior.
  23. [R76] Gmail 2/5 · US My Gmail won’t load I have tried everything: I downloaded Gmail app on my new 17 and no matter how hard i try I can’t login but it was perfect on my previous phones
  24. [R77] Gmail 5/5 · US Doesn’t work: At first, the app didn’t work. I tried several things but what finally worked was doing a hard reset on my Iphone. I pressed the volume up, volume down, until the Apple logo appeared. At that point, the app updated and all was good.
  25. [R73] Gmail 1/5 · US EGREGIOUSLY BLOATED app size approaching ONE GIGABYTE 🚨 🚨 🚨: 701+ MEGABYTES (UPDATE: 738.1 MEGABYTES, previously: 731.1… 716.7… the bloating doesn’t stop)… for an email app! The people getting paid to bloat and deploy this garbage are terribly negligent.
  26. [R103] Gmail 2/5 · US App takes too much space!: Seriously. Over 700 MB ???!!! That’s why I’m going to have to delete this app!!!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store