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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Dayuse.com vs Agoda

Dayuse.com 4.9★ · Free to download 60
Winner Agoda
Agoda 4.8★ · Free to download 70

Agoda is generally a better choice for hotel bookings due to its wider selection and competitive pricing, despite significant customer service and app glitches, while Dayuse.com is a niche app for daytime hotel use with persistent issues regarding reservation reliability and hidden fees.

Full reviews: Dayuse.com · Agoda

Agoda offers a vast selection of hotels and often provides better prices, making it a strong contender for general travel, though it struggles with customer service and app stability. Dayuse.com, while innovative for day-use bookings, is plagued by unreliable reservations, hidden fees, and a buggy app experience.

Head to head

Features and Concept edge: AgodaR8R11R35R38
Dayuse.com Dayuse.com offers a unique concept for booking hotel rooms for daytime use, which many users find appealing for short rests, freshening up during travel, or specific activities R8R11R35R38. However, some users find the filtering options limited, such as not being able to filter by desired times .
Agoda Agoda provides a broader range of booking options, including hotels and flights, and is praised for offering competitive prices and benefits like 'pay later' or free breakfast R68R83. Users appreciate features like cashback but some find the app's gamification unnecessary R67 and note limitations like not being able to select different room types for multiple rooms or a limit on favorite properties .
Ease of Use and App Functionality tieR4R6R12R15
Dayuse.com Dayuse.com's app is described as straightforward and easy to navigate by some . However, a significant number of users report frequent crashes , lagging , and issues with reservations not appearing R4R6R12R15. There are also complaints about hidden buttons , incorrect currency display , and the app forgetting sign-in details .
Agoda Agoda is generally considered easy to use for booking . However, many users describe the app as glitchy R68 and report technical difficulties, such as being unable to verify phone numbers R67 or issues with the save function R68. Some find the interface too bright and desire a dark mode , while others note problems with search filters for specific airports or VPN compatibility .
Reliability of Reservations and Pricing tieR1R3R7R9
Dayuse.com Dayuse.com users frequently report issues with reservations not being honored by hotels R3R9R22R25. There are also numerous complaints about misleading pricing, hidden taxes, and fees that make the final price much higher than initially displayed R1R7R10R17. Some users also experienced privacy breaches during their stay .
Agoda Agoda users also face significant problems with reservation reliability, including hotels not receiving bookings R61 or not honoring them . Many users report issues with misleading pricing, hidden fees, and prices changing at checkout R73R76. There are also instances of bookings being changed or cancelled without refunds .
Customer Service and Support tieR19R20R28R61
Dayuse.com Dayuse.com receives poor marks for customer service, with users reporting unhelpful, untimely responses via phone and email R19R28. Modifying reservations often requires contacting support and may incur additional fees R20.
Agoda Agoda's customer service is a major pain point, with many users describing it as terrible, non-existent, or unhelpful R61R67R72. Users report getting stuck in chat limbo, receiving canned responses, and being told to resolve issues directly with the property R72. However, some users have had positive experiences, praising the customer service as great and kind R77.
Price/Value edge: AgodaR1R2R7R10
Dayuse.com Dayuse.com is sometimes criticized for prices that are higher than booking a full night directly . While some users find great prices R2, others are frustrated by hidden fees and prepayments that are not refunded upon cancellation R1R7R10.
Agoda Agoda is frequently praised for offering the best rates and being cheaper than competitors like Booking.com, Expedia, and Trivago R68R83. However, this value is often undermined by misleading prices, hidden fees, and resort fees not being included as advertised R73R76. Users also report issues with promised discounts not being applied .
Pick Dayuse.com if

you specifically need to book a hotel room for daytime use, such as for a short rest or a few hours of relaxation, and are willing to double-check reservations directly with the hotel and carefully review all fees R8R11R38.

Pick Agoda if

you are looking for a wide selection of hotels and potentially better prices for overnight stays, especially in Asia, and are prepared to navigate potential app glitches and customer service challenges R68R83.

Evidence note: Both apps have a significant number of negative reviews regarding reservation reliability, hidden fees, and customer service, despite high lifetime ratings. Agoda's larger user base provides more varied feedback, but the core issues are similar.

Frequently asked

Are reservations reliable with Dayuse.com?
No, many Dayuse.com users report that their reservations are not honored by hotels, or that hotels claim no record of the booking, leading to significant frustration at check-in R3R9R22R25.
Does Agoda have good customer service?
Agoda's customer service receives mixed reviews; many users describe it as terrible, unresponsive, and unhelpful, often directing customers to resolve issues with the hotel directly R61R67R72, though some users report positive experiences R77.
Are there hidden fees on Dayuse.com?
Yes, Dayuse.com users frequently report hidden taxes and fees that are not clearly displayed upfront, making the final price much higher than initially posted, and some prepayments are not refunded upon cancellation R1R7R10R17.
Is Agoda cheaper than other booking sites?
Many users find Agoda offers the best rates and is often cheaper than competitors like Booking.com, Expedia, and Trivago R68R83, but these prices can be misleading due to hidden fees and resort fees that are not always included in the initial displayed price R73R76.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Dayuse.com 4/5 · US I love this app: Me encanta tener esta app … para lugares solo para ir un rato .. a la alberca o a lo que sea I love it
  2. [R11] Dayuse.com 5/5 · US Great For Travel: So happy I found this helps out a lot when I just want to stop to rest & freshen up, while traveling
  3. [R35] Dayuse.com 5/5 · US Amazing: This was an option I knew nothing about. I love the way you can spend time at exclusive hotels early in the day.
  4. [R38] Dayuse.com 5/5 · US Great App: This a great way to get a room for early access. If you need a nap, shower, or just a relaxing daytime getaway. You don’t pay until you actually check in and there’s no cost if you have to cancel but do cancel on the app if you can’t make it so hotels don’t get annoyed with Dayuse.
  5. [R4] Dayuse.com 2/5 · US Fails to list reservations as a way to search: App used to be more useful and allow me to search my reservations. Now it does not and causes me to make multiple identical reservations to be sure I did. Wastes lots of my time that way.
  6. [R6] Dayuse.com 3/5 · US Great service, but app needs work: I use this service quite a bit, but I’ve found that the app can be clunky. More often than not my reservations don’t show up until I force close and restart the app multiple times.
  7. [R12] Dayuse.com 3/5 · US Bugs are minor, but often confuses front desk staff.: My only complaint about the app’s functionality is that sometimes previous reservations disappear. Overall it does what it’s supposed to. I do find, however, that a lot of hotel staff don’t know how to process your check-in. I’d say that unless I’ve stayed somewhere before, about 90% of the time the front desk person has to talk to the manage
  8. [R15] Dayuse.com 3/5 · US Reservation unavailable: My reservation does not show up on the app. To verify, I had to go online to make sure my reservation is current.
  9. [R1] Dayuse.com 1/5 · US The app has become worse due to hidden prepayment policies: I used to love using this app because it didn't require any prepayments and offered true free cancellation. However, the recent changes have made it very frustrating to use. Even when a room says "free cancellation," you are now required to pay a prepayment fee that varies wildly depending on the hotel. To make matters worse, if you cance
  10. [R3] Dayuse.com 3/5 · US My experience: I love this idea of this app. What’s not good is that my reservation never made it to the hotel and I didn’t have a reservation or room when I went to check in. Fortunately the hotel had a daytime space for me. Please fix this glitch with Super 8 Monee.
  11. [R7] Dayuse.com 1/5 · US Misleading pricing: Be very cautious about hidden taxes and fees. They are listed but buried in the details, so unlike hotels.com, the price you see in big numbers will be much more than posted. Seems silly they don’t just post the final price so we can easily compare apples to apples. Each hotel has their own extra fees.
  12. [R9] Dayuse.com 3/5 · US Prepaid online-No Reservation: I pre paid online and was sent a confirmation that the hotel confirmed. I get to the hotel and not only was there no reservation, the hotel itself doesn’t accept online payments
  13. [R19] Dayuse.com 1/5 · US No help: Good conceptually, terrible customer service if you actually need help. Not available in a timely manner via phone nor email if problems arise.
  14. [R20] Dayuse.com 4/5 · US Modify res. Doesn’t work: Currently the app works as intended. You can save using this app if book daytime use of a hotel. The app says you can modify a reservation on the app. This is NOT true. I had to contact support from Dayuse. It was the same hotel but a different date. I still had to pay the booking fee of $6 dollars although it seemed like I wouldn’t have to pay again depending on the modi
  15. [R28] Dayuse.com 1/5 · US Hotel showed the reservation canceled: When I contacted support I got a canned response that had nothing to do with my issue, blaming the hotel. Think I would have been better off booking direct.
  16. [R61] Agoda 1/5 · US Pésima atención: Los hoteles que ponen son estafa llegas al hotel y no te reciben y para pedir un reembolso te piden mil pruebas , correos cuando el error es de ellos , no te resuelven nada la peor aplicación para que hagas una reserva NO LA DESCARGUES
  17. [R2] Dayuse.com 5/5 · US the best: use dayuse all the time great prices all the time hasn’t let me down
  18. [R10] Dayuse.com 1/5 · US False advertising: Booked a hotel for $160 (obviously i expected taxes at time of payment) hotel was $300 and a completely different time slot! Not sure if this is the hotel or the app but the app should have a better way to indicate prices and confirmation of time! i felt totally scammed but needed the room really bad.
  19. [R22] Dayuse.com 1/5 · US Hotel did not honor reservation: USELESS APP. I booked a day room for 8am arrival and received a confirmation from the app. When I arrived at the hotel, they told me no rooms were available. They also told me they only honor these types of requests if they have rooms available at the time. So basically, this app will make a reservation that the hotel may or may not honor. I then called the numbe
  20. [R25] Dayuse.com 1/5 · US Zero Stars: Decided to try this service. Booking was simple and easy. Got my confirmation email. The day of my reservation, the hotel at Courtyard Marriott in Waikiki said they did not have any history of my reservation, the confirmation number I showed them did not come up and that they have been booked for all day for dayuse. I feel like I got scammed by the app and by Marriott. I will be tellin
  21. [R67] Agoda 1/5 · US Needless gamification and can’t verify phone number: I hate this app. It is genuinely terrible and there is no customer support. For over a month I have tried to verify my US phone number but every time the app responds with “technical difficulties.” Then there’s all of the gamification popups and relentless email and notification based promotions that I don’t want. Seriously, if it wasn’t for th
  22. [R72] Agoda 3/5 · US GOD FORBID YOU NEED CUSTOMER SERVICE!!: Generally it’s a great app with good prices…but if something goes wrong, forget about receiving any assistance. You will get stuck in chat limbo forever. I’ve been trying to get an urgent answer for a day now. They just keep telling me “they’re working on it”. I think they really just want me to give up and go away. Use Agoda at your own risk.
  23. [R77] Agoda 5/5 · GB Nice: customer service response are great
  24. [R17] Dayuse.com 5/5 · US Great app: Ensure you read all fees before booking as some fees and hidden and only in the fee and taxes tab
  25. [R68] Agoda 5/5 · US Glitchiest Travel Apps: I like Agoda and book around 80% of my hotels through them. I get the best prices and benefits (eg, pay later, free breakfast) through them. They're even cheaper than their sister brands Priceline and Booking, part of the same holding company. However, the Agoda app is horribly glitchy on iOS. The save function mixes up cities and dates if you have more than one trip plan
  26. [R73] Agoda 1/5 · US Pricing trick: The pricing trick is huge, and the shock comes when completing the booking. · translated
  27. [R76] Agoda 1/5 · US Very disappointed!!!: My first day of vacation was completely ruined because of Agoda. We booked a hotel for one night in Miami before our cruise. The hotel charges a resort fee, but Agoda's website clearly showed that the resort fee was included in the total price. I even called an Agoda agent before my trip, and they confirmed that the resort fee was included. However, when we arrived at the h
  28. [R83] Agoda 5/5 · GB Best rates: Consistently gives me the best rates for hotel bookings. Definitely would recommend

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store