Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Dayuse.com

45
User verdict / 100 High confidence Divided

Dayuse.com offers a convenient service for booking hotels for daytime use, but recent app updates have introduced significant bugs and issues with reservation reliability and transparent pricing, leading to a frustrating user experience.

4.9★ lifetime (25,795) Free to download since 2015 by DAY USE updated 0.2 mo ago recent negative 45% 120 reviews across 4 regions
Reservation Reliability Pricing Transparency App Performance & Bugs Customer Service & Hotel Coordination Concept Value
5★101
4★15
3★23
2★21
1★93
recent reviews across 4 regions, vs the 4.9★ lifetime average

Dayuse.com allows users to book hotel rooms for daytime use, providing a flexible option for travelers, remote workers, or those needing a temporary private space. While the concept is highly valued by many, recent app performance issues, hidden fees, and frequent problems with reservations not being honored by hotels have led to considerable user dissatisfaction.

What users like

  • Convenient for short daytime stays, travel layovers, or temporary private spacesR12R55R56R97
  • Offers good value compared to overnight rates for short useR3R69R71R79
  • Easy to use interface when functionalR6R20R37R48

What users complain about

  • Reservations are frequently not honored by hotels, leading to cancellations upon arrivalR1R7R22R23
  • Hidden fees and taxes make the final price significantly higher than advertisedR4R8R11R15
  • App is prone to frequent crashes, freezing, and other bugsR2R44R45R43
  • Difficulty accessing or managing reservations within the appR5R10R18R92
  • Customer service is often unresponsive or unhelpful when issues ariseR17R22R52R77
  • Hotel staff are often unfamiliar with Dayuse reservations, causing check-in delaysR10R38R59R110
  • App displays incorrect information, such as amenities or cancellation policiesR4R29R203

Latest update · v8.3.0

What the developer says changed (the verdict above weighs this against what reviewers report):

New! The latest version of our application is now available! New colors and an evolving visual identity to inspire you to live life to the fullest, to take time for yourself, and to explore the endless possibilities of daytime hotels. Along with this fresh look, we have also improved performance, and resolved crashes and bugs. Update your app right now and create new memories with Dayuse.

Recurring themes

Reservation Reliability negative
Many users report that despite having a confirmed reservation through the app, hotels often have no record of it or claim no rooms are available upon arrival. This leads to cancellations, wasted travel, and significant frustration. The app's claims of 'free cancellation' are also misleading if prepayments are not refunded.R1R4R7R22
Pricing Transparency negative
A recurring complaint is that the initial prices displayed in the app do not include all taxes and fees, which are often 'buried in the details' or 'hidden'. Users frequently find the final price to be much higher (e.g., $160 becoming $300, or $109 becoming $253) than what was initially quoted, leading to feelings of being scammed.R4R8R11R15
App Performance & Bugs negative
Despite developer claims of 'improved performance, and resolved crashes and bugs,' many recent reviews report the app frequently crashes, freezes, lags, or has other functional issues. Specific bugs include reservations not showing up, inability to save favorites, keyboard obscuring buttons, and incorrect date formats.R2R5R10R18
Customer Service & Hotel Coordination negative
Users frequently encounter issues with hotel staff being unaware of Dayuse reservations or how to process them, leading to awkward and delayed check-ins. When problems arise, customer service is often difficult to reach or unhelpful, with reports of calls disconnecting or being redirected to email.R10R17R22R24
Concept Value positive
Despite the issues, many users praise the core concept of Dayuse.com, finding it incredibly useful for various situations like long layovers, needing a quiet place to work, a quick rest, or a private getaway.R3R9R12R26

Who it's for

Dayuse.com is for individuals who need a hotel room for a few hours during the day, such as travelers on long layovers, remote workers needing a quiet space, or anyone looking for a short daytime getaway R12R55R56R97. It's particularly useful for those who understand the risks of potential reservation issues and are willing to confirm directly with hotels . It is NOT for users who expect transparent upfront pricing, guaranteed reservations without issues, or robust customer support when problems arise R4R8R22R52.

Evidence note: The recent reviews skew significantly negative, with a 0.451 recent-negative signal, contrasting sharply with the lifetime 4.9 rating. This indicates a strong downward trajectory in user satisfaction, likely due to recent app changes and recurring issues with reservation reliability and pricing transparency. While the positive reviews highlight the app's core value proposition, the volume and severity of recent negative feedback suggest these issues are widespread and impactful.

Frequently asked

Are Dayuse.com reservations guaranteed?
No, many users report that reservations made through Dayuse.com are frequently not honored by hotels, with some hotels having no record of the booking or claiming no rooms are available upon arrival R1R22R52R76.
Does Dayuse.com show all fees upfront?
No, Dayuse.com often does not show all taxes and fees upfront, with users reporting that resort fees and other charges are 'hidden' or 'buried in the details,' leading to a final price significantly higher than initially advertised R4R8R47R68.
Is the Dayuse.com app stable and bug-free?
No, despite recent developer claims of bug fixes, many users report that the Dayuse.com app frequently crashes, freezes, lags, and has various functional issues, such as reservations not appearing or buttons being obscured by the keyboard R44R46R72R80.
How is Dayuse.com customer service?
Dayuse.com customer service is often reported as difficult to reach and unhelpful, with users experiencing calls disconnecting or being redirected to email when trying to resolve reservation issues R17R22R52R77.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R12] 5/5 · US Great For Travel: So happy I found this helps out a lot when I just want to stop to rest & freshen up, while traveling
  2. [R55] 5/5 · US 1st time user: Our cruise ended yesterday and we had 12 hrs until our flight home. Decided to try Dayuse rather than sit in the airport with all of our luggage. Got a hotel room 10 mins from airport (with shuttle service). Worked out great and we were able to relax comfortably until time to head to the airport. We will definitely use this again!
  3. [R56] 5/5 · US A godsend for those of us who travel for a living: I travel 25+ weeks a year and this app is a godsend.
  4. [R97] 5/5 · US Perfect for night shift nurses: As a travel nurse, I need to sleep 8A-4P. It’s been almost impossible to find hotels willing to accommodate; they typically want to charge me 2 nights for an 8 hour use. I found this surprising as surely I’m not the only night shift worker on the road! Dayuse has pretty much resolved the issue for me. Hopefully they will expand to offer more options in the smaller
  5. [R3] 5/5 · US the best: use dayuse all the time great prices all the time hasn’t let me down
  6. [R69] 5/5 · US Your Gateway to Affordable Daytime Luxury: Highly recommend using Dayuse.com for daytime hotel bookings! Saved over $250 compared to traditional rates. Stayed at The MOXY Hotel in East Village, NYC and got a room for just $200 from 10 am to 6 pm. Perfect for a quick recharge and relaxation. Plus, Dayuse.com's customer service is top-notch - they resolved an issue with the hotel when my initial res
  7. [R71] 5/5 · US Great app great service: Greater if you need a place to nap and don’t want to pay outrageous hotel prices if there’s ever an issue customer service is very fast and friendly. I recommend this app when people ask where I book my hotels.
  8. [R79] 5/5 · US A great resource and app: Dayuse has been a wonderful discovery for me. It comes in handy for when you need a hotel during the day but not at night.
  9. [R6] 5/5 · US London: I love using this app it make sure your information is safe.
  10. [R20] 5/5 · US Alone time: The app is very straightforward
  11. [R37] 5/5 · US Hotel reservations: Amazing app to navigate and easy to book a reservation
  12. [R48] 5/5 · US Awesome app: This would be my second time booking though this app , awesome experience
  13. [R1] 3/5 · US My experience: I love this idea of this app. What’s not good is that my reservation never made it to the hotel and I didn’t have a reservation or room when I went to check in. Fortunately the hotel had a daytime space for me. Please fix this glitch with Super 8 Monee.
  14. [R7] 3/5 · US Prepaid online-No Reservation: I pre paid online and was sent a confirmation that the hotel confirmed. I get to the hotel and not only was there no reservation, the hotel itself doesn’t accept online payments
  15. [R22] 1/5 · US Hotel did not honor reservation: USELESS APP. I booked a day room for 8am arrival and received a confirmation from the app. When I arrived at the hotel, they told me no rooms were available. They also told me they only honor these types of requests if they have rooms available at the time. So basically, this app will make a reservation that the hotel may or may not honor. I then called the numbe
  16. [R23] 1/5 · US Zero Stars: Decided to try this service. Booking was simple and easy. Got my confirmation email. The day of my reservation, the hotel at Courtyard Marriott in Waikiki said they did not have any history of my reservation, the confirmation number I showed them did not come up and that they have been booked for all day for dayuse. I feel like I got scammed by the app and by Marriott. I will be tellin
  17. [R4] 1/5 · US The app has become worse due to hidden prepayment policies: I used to love using this app because it didn't require any prepayments and offered true free cancellation. However, the recent changes have made it very frustrating to use. Even when a room says "free cancellation," you are now required to pay a prepayment fee that varies wildly depending on the hotel. To make matters worse, if you cance
  18. [R8] 1/5 · US Misleading pricing: Be very cautious about hidden taxes and fees. They are listed but buried in the details, so unlike hotels.com, the price you see in big numbers will be much more than posted. Seems silly they don’t just post the final price so we can easily compare apples to apples. Each hotel has their own extra fees.
  19. [R11] 1/5 · US False advertising: Booked a hotel for $160 (obviously i expected taxes at time of payment) hotel was $300 and a completely different time slot! Not sure if this is the hotel or the app but the app should have a better way to indicate prices and confirmation of time! i felt totally scammed but needed the room really bad.
  20. [R15] 5/5 · US Great app: Ensure you read all fees before booking as some fees and hidden and only in the fee and taxes tab
  21. [R2] 3/5 · US Great service, but app needs work: I use this service quite a bit, but I’ve found that the app can be clunky. More often than not my reservations don’t show up until I force close and restart the app multiple times.
  22. [R44] 3/5 · US App keeps crashing: Great service but the app crashes a lot on my iPhone
  23. [R45] 3/5 · US App kept crashing, used website to book: Hotel availability even for last minute seems good, with lots of options. App was buggy, but no problem booking on website.
  24. [R43] 1/5 · US Annoying: App keeps freezing and then is exit while making bookings several times
  25. [R5] 2/5 · US Fails to list reservations as a way to search: App used to be more useful and allow me to search my reservations. Now it does not and causes me to make multiple identical reservations to be sure I did. Wastes lots of my time that way.
  26. [R10] 3/5 · US Bugs are minor, but often confuses front desk staff.: My only complaint about the app’s functionality is that sometimes previous reservations disappear. Overall it does what it’s supposed to. I do find, however, that a lot of hotel staff don’t know how to process your check-in. I’d say that unless I’ve stayed somewhere before, about 90% of the time the front desk person has to talk to the manage
  27. [R18] 3/5 · US Reservation unavailable: My reservation does not show up on the app. To verify, I had to go online to make sure my reservation is current.
  28. [R92] 4/5 · US Major Bug: Normally a reasonably good app but the very latest iOS mobile version no longer lists one’s reservations.
  29. [R17] 1/5 · US No help: Good conceptually, terrible customer service if you actually need help. Not available in a timely manner via phone nor email if problems arise.
  30. [R52] 1/5 · US SCAM: 100% SCAM! DO NOT USE! This company is a total scam. I made a reservation and the hotel had zero record of it despite my confirmation email. I was told I had free cancellation but still had to block their charge of my account through my bank. You are NOT getting what you are paying for. DO NOT TRUST THEM. When I tried to call I was redirected to an email. I could not speak with an actual per
  31. [R77] 1/5 · US Doesn’t work: I made a reservation for a day room in Manhattan. When I arrived at the hotel, they told me they were sold out and had no room for me. Getting through to customer service took me at least a dozen times. The call disconnects if all customer service agents are busy. After finally speaking with someone she confirmed the hotel had no rooms. She made a reservation at another hotel. Also,
  32. [R38] 4/5 · US Prepay or feel awkward: This app is easy to use but doesn’t tell you that some places (Like Margaritaville) don’t bother to make up a room for you until you check in if you don’t prepay) - the fact that you reserved 9am doesn’t make a difference…sitting here after 10am in a lobby waiting for their room service to get finished….
  33. [R59] 5/5 · US Cruisers: Leaving Norwegian cruise in Seattle and have 12 till flight. I was nervous about using this new app. Every time I tried to call the hotel to confirm my reservations I would get a centralized reservation desk who wouldn’t know anything about it. I figured the worst was I could get to the hotel and then have to take Lyft and spend 12 hours in the airport if they didn’t know anything about
  34. [R110] 1/5 · US This is a Joke!: This is a joke. It’s a hit and miss. Your reservation is never guaranteed. Hotel people look at you weird when you tell them you have a day use reservation and in many cases they don’t even know how to process the reservation. If you want to risk it and don’t care about having to deal with all these aggravations, go for it. Good luck.
  35. [R29] 1/5 · US Inaccurate Listings: The app is inaccurate. It advertises amenities that don’t exist. Complete bait & switch.
  36. [R203] 3/5 · GB Needs some work - promising!: Great concept , however the app constantly lags for me. For example - I search for hotels and add a filter - the map option takes me back to one hotel whenever I click on a hotel. Very frustrating to use. I’ve also been a hotel that’s listed as having a pool and then been told it’s shut for the year - very disappointing. Other than that it’s a great app and I hope the
  37. [R24] 1/5 · US Hotel showed the reservation canceled: When I contacted support I got a canned response that had nothing to do with my issue, blaming the hotel. Think I would have been better off booking direct.
  38. [R9] 4/5 · US I love this app: Me encanta tener esta app … para lugares solo para ir un rato .. a la alberca o a lo que sea I love it
  39. [R26] 5/5 · US Stellar: What a service, just booked a family room as Airbnb not ready … insane location based and all !
  40. [R76] 1/5 · US What a useless app: It let us book a room and when we got there no rooms were available. It was a 2 hour drive! Will never waste my time again, deleted.
  41. [R47] 1/5 · US Fees hidden not disclosed be careful using the app: The app does not reveal all resort fees and other fees charged in addition to the booking cost. A class action law suit eventually coming
  42. [R68] 2/5 · US add the taxes and fees…: add the taxes and fees into the price… it’s buried deep in the fine print. you have the info, so add it in there. otherwise the price is 30-40% more than listed.
  43. [R46] 2/5 · US Crashes and unusable now: Whatever they did lately, the app crashes all the time now. I cannot complete a single reservation. It worked perfectly before with only an occasional crash. Also why does the app not start up using the last region you were searching in? It always starts in an odd place on the other side of the country
  44. [R72] 3/5 · US Keep crashing: Keeps crashing
  45. [R80] 1/5 · US doesn’t load: Not working it is in a endless refreshing cycle nothing is popping up the website work but not the app with the new update and if it does appear I can’t book anything placed at all

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store