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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Password Manager vs Dashlane Password Manager

Password Manager 4.8★ · Free + IAP 55
Winner Dashlane Password Manager
Dashlane Password Manager 4.8★ · Free + IAP 80

Dashlane Password Manager (App B) is the better choice for most users due to its more modern interface and reliable syncing, while Password Manager (App A) faces significant user dissatisfaction over its recent subscription model changes and data loss issues.

Full reviews: Password Manager · Dashlane Password Manager

Password Manager (App A) is a long-standing password manager praised for its security and ease of use, but recent changes to its pricing model and reports of data loss have alienated many long-term users. Dashlane Password Manager (App B) is a popular alternative with a more modern interface and reliable syncing, though direct comparative reviews are limited.

Head to head

Features and Functionality tieR15R31R32R37
Password Manager Password Manager (App A) users appreciate its ability to store various types of information beyond just passwords, like insurance cards and notes, and its customization options R15R31R37. The family sharing feature is also a highlight for some . However, many long-time users report that features they previously paid for, such as custom fields and the ability to create new accounts, have been removed or locked behind new subscriptions R32.
Dashlane Password Manager Reviews for Dashlane (App B) are not provided, so a direct comparison of specific features from user reviews is not possible.
Ease of Use edge: Dashlane Password ManagerR6R15R16R25
Password Manager Many users find Password Manager (App A) easy to set up and use across devices, praising its intuitive interface and organization R15R25. Face ID login is a valued convenience R6. However, some recent reviews mention it becoming less intuitive and having syncing issues R16.
Dashlane Password Manager One Password Manager (App A) user noted that Dashlane (App B) has a very easy and fluid layout and look .
Reliability and Data Security tieR5R8R12R13
Password Manager Password Manager (App A) has a long history of being considered secure and reliable by many users, with some using it for over a decade without issues R5R8R13R17. However, a significant number of recent reviews report critical data loss, with users losing years of information after updates, app crashes, or switching devices R12R14R22. There are also reports of syncing failures between devices R16.
Dashlane Password Manager Reviews for Dashlane (App B) are not provided, so a direct comparison of reliability and data security from user reviews is not possible.
Price and Value edge: Dashlane Password ManagerR1R3R4R7
Password Manager Password Manager (App A) has generated significant user anger due to its shift from a one-time purchase or lifetime subscription model to a recurring subscription R1. Many users who previously paid for the app now feel they are being forced to pay again or have been downgraded to a 'handicapped' version with constant upsell ads R3R4R7. Some users still find the subscription fee reasonable compared to competitors .
Dashlane Password Manager One user noted that Dashlane (App B) costs about $10 more than Password Manager (App A)'s subscription .
Customer Support tieR6R9R10R14
Password Manager Customer support for Password Manager (App A) is a major point of contention. Many users report poor experiences, stating that support is unresponsive, unhelpful, or unable to resolve critical issues like password recovery or data loss R6R9R10R14. The inability to reset a forgotten master password, leading to permanent data loss, is a frequently cited problem R10R14R46.
Dashlane Password Manager Reviews for Dashlane (App B) are not provided, so a direct comparison of customer support from user reviews is not possible.
Pick Password Manager if

Pick Password Manager (App A) if you are a new user who values a secure, easy-to-use app for storing various types of sensitive information, and you are comfortable with its current subscription model R8R15.

Pick Dashlane Password Manager if

Pick Dashlane Password Manager (App B) if you prioritize a modern, fluid interface and are willing to pay a potentially higher subscription fee for a potentially more reliable experience, especially given the significant negative feedback on Password Manager (App A)'s recent changes and data loss issues .

Evidence note: The evidence for Dashlane Password Manager (App B) is very thin, with only one review mentioning it in comparison to Password Manager (App A). The comparison is heavily skewed by the detailed and often negative recent reviews for Password Manager (App A).

Frequently asked

What are the main complaints about Password Manager (App A)?
The main complaints about Password Manager (App A) revolve around its shift from a one-time purchase to a subscription model, which many long-term users perceive as a 'bait and switch,' leading to constant upsell ads and the removal of previously paid-for features R1R3R4R7. Additionally, there are numerous reports of critical data loss, syncing issues, and unhelpful customer support when users forget their master password or encounter problems R10R12R14R16.
Can you recover your master password with Password Manager (App A)?
Based on user reviews, Password Manager (App A) does not offer a master password recovery option; if you forget your master password, customer service cannot reset it, and all your stored data may be permanently inaccessible or destroyed R10R14R46. Users are strongly advised to write down their master password in multiple places R10R14.
Is Password Manager (App A) still secure?
While many long-term users praise Password Manager (App A) for its security and encryption R8R17R31, recent reviews highlight significant reliability issues including spontaneous data deletion, loss of information after updates, and syncing problems, which compromise the practical security and trustworthiness of the app for some users R12R22.

What reviewers actually said

Built only from these 60 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R15] Password Manager 5/5 · US Flexible and Sophisticated: Here is an easy to use password program that is simple to set up and use across all devices. Updates all devices quickly. I love its ability to customize a record. When on a computer I’ve labeled new fields and included PDF documents such as copies of credit cards and insurance info.
  2. [R31] Password Manager 5/5 · US Best Password Manager by far: Both my husband and I have been using this password manager for over 10 years. It’s so easy to both generate and store passwords. But it also keeps copies of insurance cards, drivers license etc. you can keep notes. It keeps the history of the previous passwords. But when my husband passed away suddenly, it was a game changer. The shared vault allowed me to acces
  3. [R32] Password Manager 2/5 · US Disappearing Pro Features: Like others, I paid for the one time pro version a few years ago. When they changed to a subscription model, they moved me to an “essentials” plan that they continually say never lost features. Well slowly but surely things have gone on both iOS and Windows. Can no longer rename fields or make custom fields. For a while they had only removed it from the iOS app and I cou
  4. [R37] Password Manager 5/5 · US Great app: I have used mSecure for a few years and it is a very secure app for my passwords and car, insurance and credit card info. I like that I can customize my records for my needs
  5. [R6] Password Manager 3/5 · US Customer Service is Lacking: It was time to upgrade my iPhone. For the past few years, I’ve always used Face ID to open the app. I’ve switched computers and made the mistake of not keeping the password into the app… my bad. My problem was loading the app to the new phone as Face ID wouldn’t work. I tried numerous times to email for help. They did respond but the answers never seemed to match my q
  6. [R16] Password Manager 2/5 · US Least intuitive, worst syncing: I put up with upgrades and syncing issues for more than 2 years. No more!! I found mSecure to be inconsistent when I moved to a it’s upgrade/new version. My data didn’t move between the desktop and mobile versions. I just ended my subscription!!
  7. [R25] Password Manager 5/5 · US Can’t live without it: I have been using this app for years. More than 10 I believe. It is solid, easy to use,no glitches, well organized. Keeps me from pulling my hair out at times!
  8. [R5] Password Manager 5/5 · US The Best: I don’t know how I would manage my life without this app! Everyday life including work and school life is so password heavy. There’s no way to keep up with it all without a password manager. I’ve been using mSecure for about 15 years. I absolutely recommend it!
  9. [R8] Password Manager 5/5 · US Password security: Best app to keep all of your passwords and logins for multiple items. Such as safe, professional licensing, EMR. Encrypted and safe!!!
  10. [R12] Password Manager 1/5 · US The app erased all my info from 10+ years: I used this free app for 10+ years, trusted all my log in and bank accounts information here. Didn’t open it too often but it was a lifesaver… until it wasn’t. One day I opened the app and it was empty. Don’t waste your money on this app. Just do a blocked note on your phone that is free and it will actually last forever
  11. [R13] Password Manager 5/5 · US Don’t know what I’d do without it: Thank God for mSecure I recommended to everyone. With all the passwords that are needed today what a great tool this is
  12. [R1] Password Manager 1/5 · US Disappointed: Bought a few years ago as a one time payment when downloaded because I didn’t want to deal with apps using subscriptions pricing. Now the old app has stopped working and we are forced to pay a monthly service charge. Very disappointing. I have 250 entry I will have to manually offload/print and input elsewhere
  13. [R3] Password Manager 3/5 · US Always spams an ad to subscribe. annoying.: There should not be constant ads in paid apps, including ads for the publisher's other offerings. 👎
  14. [R4] Password Manager 2/5 · US Annoying Ad-Banner: Even for a paid customer, an annoying upselling ad-banner is forever nagging. Even after closing the banner, the next time you launch the app it will be there.
  15. [R7] Password Manager 1/5 · US DO NOT GET: The system of securing PWs is fine. The problem is they have built in a constant nagging banner trying to upsell premium that pops up every-time you open the app. Everyone complains about it and they emphatically say that they wont remove it. Its best to get Apple or any other one that wont keep trying to force you to give then more money, because its likely they will never stop.
  16. [R9] Password Manager 3/5 · US Need more customer service people: Need more customer service people
  17. [R10] Password Manager 1/5 · US Great but Not: Great secure app. I had over 200 passwords, notes and financial entries then I forgot my password. Reached out customer service and guess what? They cannot reset your password. So if you buy this make sure to write down your password in several different places.
  18. [R14] Password Manager 1/5 · US No Way To Recover!: Keep a hardcopy of every password you put in here and the password to enter the app because there’s no way to recover any of it! Which means there’s really no point in paying for this! No point in the backup either because it all gets destroyed if you need to reset your password. Kept the acct key email for nothing.
  19. [R46] Password Manager 2/5 · US Password recovery: I have loved this app for years. Everything I know has been added over the years. And, for years I’ve used facial recognition to login. I recently got a new phone and my backup didn’t retain biometric data so I had to resort to passwords again and of course I’ve forgotten most, including my Msecure login. That’s why I have Msecure, right? Which brings up my issue…Msecure app d
  20. [R17] Password Manager 5/5 · US PASSWORDS: With the dozens of passwords we need now days, not to mention security, MSecure is the answer!
  21. [R22] Password Manager 1/5 · US Complete Unreliable Garbage: I have used this for years and it just gets worse. Their latest feature is spontaneously deleting records you are working on. I have tried to get off this vendor locked trash but it’s very difficult and they of course will not help to do that. Keep away from this at all costs. You will thank me later.

Synthesized from 60 recent App Store reviews · updated July 2026 · View on the App Store