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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Zoho Cliq vs Zoho Mail

Zoho Cliq 4.8★ · Free + IAP 65
Winner Zoho Cliq
Zoho Mail 4.6★ · Free + IAP 55

Zoho Cliq is generally preferred for its communication features and integration within the Zoho ecosystem, despite significant recent stability issues, while Zoho Mail offers robust email functionality but struggles with a clunky user experience and persistent bugs.

Full reviews: Zoho Cliq · Zoho Mail

Zoho Cliq excels as a communication tool, particularly for users embedded in the Zoho ecosystem, offering strong integration and effective team communication. Zoho Mail provides a powerful email service with integrated calendar and notes, but its mobile app is frequently criticized for poor UX, crashing, and spam issues.

Head to head

Features edge: Zoho CliqR2R8R15R20
Zoho Cliq Zoho Cliq is praised for its effective communication features, including calls, chats, and screenshot annotation, and its seamless integration with other Zoho apps R2R8R15. Users appreciate its ability to replace internal email and its multi-tasking capabilities . However, some find it too simple, lacking basic text formatting or team mentions , and conference calls can be unreliable R20.
Zoho Mail Zoho Mail offers a comprehensive suite of features including email, calendar, contacts, and notes, making it a powerful tool for business and personal use . Users value its organization and spam filtering capabilities, though some recent updates have negatively impacted spam filtering R86R96. Key features like blocking emails or creating white/black lists are missing from the mobile app .
Ease of Use tieR1R5R7R14
Zoho Cliq While some users find Zoho Cliq intuitive and easy to use R5, many recent reviews highlight significant usability issues. These include a confusing interface R14, non-intuitive design R7, and a problematic MFA implementation R1. The app also forces tutorials on users repeatedly, which is frustrating .
Zoho Mail Zoho Mail receives mixed feedback on ease of use. Some find the setup easy and the interface clean . However, many users criticize the app's UX as horrible and unintuitive, with difficulties navigating menus and finding basic functions . Recent updates have made the interface more difficult to navigate and removed features like pinch-to-zoom .
Reliability tieR1R3R6R10
Zoho Cliq Zoho Cliq suffers from severe reliability issues, particularly frequent crashes on various devices, including iPhones and iPads R3R10R18. Users report slow performance, blank screens, and issues with notifications R1R3. Login problems and app disappearance are also noted R6.
Zoho Mail Zoho Mail also faces significant reliability problems, with users reporting frequent app crashes, especially after updates . Emails sometimes fail to load or disappear . Login issues, including looping during sign-in and difficulty with Apple ID, are common . Some users have experienced critical issues like not receiving emails at all .
Price/Value edge: Zoho CliqR2R17R31R66
Zoho Cliq Zoho Cliq is seen as a valuable alternative to more expensive options like Slack and Microsoft Teams, with users highlighting its lower cost R17R31. It offers a free trial for organizations R31 and is considered a good value, especially when integrated into the Zoho ecosystem R2.
Zoho Mail Zoho Mail is appreciated for being a powerful and affordable email solution, with users noting its value for both business and personal use . It offers a free tier, but some users on the free tier report issues with account access and support R66.
Support tieR38R40R44R62
Zoho Cliq Zoho Cliq's support receives negative feedback, with users reporting that issues are not fixed despite contacting technical departments and providing data R38R44. Some users express frustration with the lack of resolution for bugs R40R44.
Zoho Mail Zoho Mail's customer service is frequently described as atrocious, unhelpful, and unresponsive, often requiring email-only communication which is difficult for complex issues R62R78R111. Users report no acknowledgment or tickets for support issues, leading to frustration and switching services R66R78. However, one user noted appreciation for Zoho tech support contacting them and resolving a sign-in issue .
Pick Zoho Cliq if

Pick Zoho Cliq if you are already deeply invested in the Zoho ecosystem and prioritize seamless integration with other Zoho applications for team communication R2R25. It's also a good choice if you are looking for a more affordable alternative to Slack or Microsoft Teams for business communication R17R31.

Pick Zoho Mail if

Pick Zoho Mail if you need a powerful, feature-rich email service that includes a calendar, contacts, and notes, and you are comfortable with a potentially challenging user interface . It's also suitable if you are looking for a solid email solution for business or personal use at a good value .

Evidence note: Both apps have a significant number of recent negative reviews, particularly regarding app stability and bugs, which impacts their overall lifetime ratings. The free-vs-paid asymmetry is present, with some negative reviews for both apps potentially stemming from free-tier limitations or friction, though this is less explicitly stated for Cliq.

Frequently asked

Does Zoho Cliq integrate with other Zoho apps?
Yes, Zoho Cliq is highly praised for its seamless integration within the Zoho ecosystem, working well with apps like Zoho CRM and Zoho Books R2R25.
Are there known issues with Zoho Cliq's performance?
Yes, many users report significant performance issues with Zoho Cliq, including slow loading, blank screens on low bandwidth, random crashes, and difficulty keeping up with typing speed R1R3R10R18.
How is Zoho Mail's spam filtering?
Zoho Mail's spam filtering has received mixed reviews; some users initially found it excellent, but recent updates have led to a significant increase in spam getting through, with some claiming it no longer filters anything effectively R86R96.
Does Zoho Mail have good customer support?
Zoho Mail's customer service is widely criticized as atrocious, unhelpful, and unresponsive, with users often unable to get issues resolved through email-only contact R62R66R78R111.

What reviewers actually said

Built only from these 116 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Zoho Cliq 5/5 · US The best communication app, especially if you are invested in the Zoho ecosystem.: After being on the Zoho One plan and invested in the entire Zoho ecosystem for almost eight years, we decided at the end of last year to switch to Slack and other applications. Slack is great, but what you lose is the integration, in particular, let's say, with Zoho Click across all the apps that you work with. For
  2. [R8] Zoho Cliq 5/5 · US Great Tool: This app really helps employer and employees be able to communicate with each other efficiently and effectively, this really is a wonderful app .
  3. [R15] Zoho Cliq 5/5 · US Much Better than Slack: Does the job and more. Call handoff is smooth. Permissions are simple and granular.
  4. [R20] Zoho Cliq 1/5 · US Conference call does not work: Con call does not work. Its very frustrating how such a simple feature does not work. And somehow we are supposed to email to zoho every time for such small basic feature that are missing/not working. Cant you guys fix it for once??? Just letting you know, i am not going to send email to your support email id. I dont care if you fix the issue or not, we are moving
  5. [R1] Zoho Cliq 2/5 · US Functionalities - Good, Security Implementation - Bad, Performance - SLOOW: Most functionalities are good and at par with comparable products. Security implementation, especially MFA is clunky and does not work well when on low bandwidth connection - eg airplane WiFi. Performance - Cliq on Mac shows blank screen on loading when on low bandwidth connection. Generally poor performance.
  6. [R5] Zoho Cliq 5/5 · US Trying but I like it: Learning but I love it
  7. [R7] Zoho Cliq 1/5 · US Super bad and useless app! Nothing is intuitive and is a hassle just to get it working!: You only get one shot to impress user and you’ve failed at it
  8. [R14] Zoho Cliq 2/5 · US Confusing: Loads oldest at top versus my experience with other apps. Cannot determine how to delete. I do not like Cliq.
  9. [R3] Zoho Cliq 3/5 · US Please fix the bugs!: I use all zoho applications for my job and I love being able to use the apps on my phone as well, especially zoho Cliq. However recently I’m noticing it really needs to be fixed. The program slows my phone down entirely when it’s open, it also randomly crashes, and often has trouble keeping up with my pace of typing. Sometimes i press the backspace button and nothing happens.
  10. [R6] Zoho Cliq 3/5 · GB App is not working: It’s been a week m unable to login n use the app ..instead it takes me to browser n ask for login details.i have issues on both ipad n mobile
  11. [R10] Zoho Cliq 2/5 · US Glitchy: Have to uninstall and reinstall frequently from both phone and computer. I am not the only one with this issue. Our company used Skype before it was discontinued and I didn’t think we could all collectively dislike anything less but then along came Cliq. I am not sure if we would like Teams any better but Cliq is not it.
  12. [R17] Zoho Cliq 5/5 · US Way surpassed expectations: I was strongly recommended this app by a friend to use for my startup tech company. I was very hesitant and reluctant as I had always used either Slack or Teams in the past. I was extremely surprised that I found that Cliq to be significantly nicer than Slack. It’s not as good as Teams obviously but it’s WAAAY less expensive which gives it the edge for me at least. High
  13. [R31] Zoho Cliq 5/5 · US A good alternative to MS team: Amazingly good. It's also free to try for Organisations.
  14. [R66] Zoho Mail 1/5 · US Account not accessible…inactive after just 10 days: They my account inactive after I recently opened it. No support. No acknowledgment. No ticket for support. I keep contacting them. They detached my cell number from the account too. I’m testing out the free Zoho email before purchasing an upgrade but this is a nightmare. They need to acknowledge me and fix things fast. I need to trust them.
  15. [R38] Zoho Cliq 1/5 · US App ALWAYS Crashes - Seriously, Always: We moved everything over from Slack hoping that Cliq would be a better option. It isn’t for one very specific reason: you can’t use the app on the phone without it crashing. I’ve deleted and reinstalled the app. I’ve contacted support. I’ve given them data from my phone at their request. I’ve installed TestFlight at their request. NOTHING WORKS. We’re switch
  16. [R40] Zoho Cliq 1/5 · US Worst application ever. Frustrating!!!!: I’ve used it for weeks. Previously I’ve used slack. Cliq is too much buggy and UI/UX is a total mess. You can easily get lost in menus, threds are showing really bad. Even you may be mentioned some where and it won’t notify you some times! We’ve sent feedback to the team and they ignored and didn’t fix bugs. I hate this weak and frustrating app. Actually it
  17. [R44] Zoho Cliq 1/5 · US iOS cliq app issues: Last time I gave 4, but this time 1 is enough. It seems no care about customers. Although we go through Zoho assist with Technical department & they assured me that next update will fix all addressed bugs, but new update came & no change. Congratulations; That’s the Zoho customer service without any attention!!
  18. [R62] Zoho Mail 3/5 · US Its pretty good: It functions pretty well but has some issues that are hard to resolve due to the company being in India. The only contact to resolve issues is email and that makes it very difficult to explain things. They ask for a "screen recording" of the issue that should have been easy to resolve via email.
  19. [R25] Zoho Cliq 5/5 · US Works very well with the rest of Zoho suite: Very fast to send/receive compared to other big tech. Works seamlessly across platforms and feature rich.
  20. [R18] Zoho Cliq 1/5 · US App crashes immediately after update: I have been using Cliq for a while on my iPhone 6s (iOS 15.8.3), but after the latest update, the app crashes as soon as I try to open it. I tested it on another device, and the same issue occurred. Please look into this and provide a fix as soon as possible. I rely on this app for work, and it's currently unusable. Thank you!
  21. [R86] Zoho Mail 3/5 · US Spam increase: There has been an increase in spam getting through. I am marking as spam to help. Not sure what’s happened to change
  22. [R96] Zoho Mail 1/5 · US Garbage: Used to have excellent spam filtering. Now it doesn't filter anything. Totally overrun with spam, 100s per day, and all the spam features have been defeated by "someone". False advertising to claim it filters spam.
  23. [R78] Zoho Mail 1/5 · US Worst customer service: Their customer service is atrocious. They are extremely unhelpful. I eventually gave up and used a different service.
  24. [R111] Zoho Mail 1/5 · US Garbage: You can’t get anyone to fix anything. Any issues have to be resolved through email, only to get no solution

Synthesized from 116 recent App Store reviews · updated July 2026 · View on the App Store