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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Zoho Cliq

45
User verdict / 100 High confidence Divided

Zoho Cliq offers strong integration within the Zoho ecosystem and is seen as a viable alternative to Slack and Teams, but recent updates have introduced significant stability and performance issues, particularly app crashes and notification problems.

4.8★ lifetime (5,784) Free + in-app purchases since 2015 by Zoho Corporation updated 0.2 mo ago recent negative 52% 91 reviews across 4 regions
App Stability Notifications Performance Zoho Ecosystem Integration iPad/Tablet Support Alternative to Competitors
5★26
4★9
3★9
2★11
1★36
recent reviews across 4 regions, vs the 4.8★ lifetime average

Zoho Cliq is a communication app praised for its deep integration with the Zoho ecosystem and its effectiveness as a business communication tool, often compared favorably to Slack and Teams. However, recent user reviews highlight widespread issues with app crashes, poor performance, and unreliable notifications across various devices, contradicting the app's previously high lifetime rating.

What users like

  • Excellent integration with the broader Zoho ecosystemR2R20R26R67
  • Effective for internal team communication and collaborationR5R16R19R71
  • Often considered a good or better alternative to Slack and Microsoft Teams, especially for costR8R12R13R27
  • Seamless syncing across multiple devicesR67R72

What users complain about

  • Frequent app crashes, especially after recent updatesR10R15R21R22
  • Poor performance, including slow loading and freezingR1R48
  • Notifications are unreliable or stop workingR32R43R44R50
  • Lack of proper iPad/tablet optimization and supportR52R56R74R84
  • Issues with multi-factor authentication (MFA) and low bandwidth connectionsR1
  • Bugs affecting specific features like sending screenshots, conference calls, or RTL language supportR18R37R41R42
  • App signing out automatically, leading to missed notificationsR64

Latest update · v6.0.64

What the developer says changed (the verdict above weighs this against what reviewers report):

- Fixed an issue that could cause a crash when adding a new user while editing a recurring event.

Recurring themes

App Stability negative
Many users report that the app frequently crashes upon opening or during use, especially after recent updates, making it unusable for work. This issue is prevalent across various iPhone models and iOS versions. The developer notes mention fixing a crash related to adding users to recurring events, but reviews indicate broader, more frequent crashing issues.R10R15R21R22
Performance negative
Users experience slow performance, blank screens on low bandwidth, and the app slowing down their phone. There are also reports of typing lag and messages not being sent reliably.R1R48R59
Notifications negative
A significant number of users report that notifications are unreliable, stop working randomly, or are abusive and do not respect settings. Some users miss important work messages due to this.R32R43R44R50
iPad/Tablet Support negative
Many users express frustration over the lack of proper iPad optimization, noting that the app doesn't function in landscape mode, has poor sharpness, or is simply not designed for tablets. While one review mentions 'Now on iPad,' the majority of recent feedback indicates ongoing issues.R47R52R56R74
Zoho Ecosystem Integration positive
Users highly value Cliq's seamless integration with other Zoho applications like CRM, Books, and Desk, making it a strong choice for businesses already invested in the Zoho One plan.R2R20R26R67
Alternative to Competitors positive
Many users see Cliq as a strong alternative to Slack and Microsoft Teams, often citing better features, smoother call handoffs, simpler permissions, or lower cost as advantages.R8R12R13R27

Who it's for

Zoho Cliq is for businesses and teams already invested in the Zoho ecosystem who need an integrated communication tool R2R20. It could also be for organizations looking for a potentially more cost-effective alternative to Slack or Microsoft Teams R13R27. It is NOT for users who require a highly stable app, reliable notifications, or full iPad/tablet optimization R15R43.

Evidence note: The recent reviews skew heavily negative, with a significant focus on app crashes and performance issues. This contrasts sharply with the high lifetime rating of 4.77, suggesting a recent decline in app quality or user experience. The developer's release notes for the latest update mention fixing a specific crash, but the volume of recent crash reports indicates broader, unresolved stability problems.

Frequently asked

Does Zoho Cliq integrate with other Zoho products?
Yes, Zoho Cliq offers excellent integration with other Zoho applications like Zoho CRM, Zoho Books, Zoho Desk, and Zoho Projects, making it highly beneficial for users within the Zoho ecosystem R2R20R67.
Is Zoho Cliq a stable app?
Recent reviews indicate that Zoho Cliq is currently experiencing significant stability issues, with many users reporting frequent app crashes upon opening or during use, especially after recent updates R15R21R55.
Does Zoho Cliq have good notification reliability?
No, many users report that notifications are unreliable, stop working randomly, or do not respect user settings, leading to missed messages and frustration R32R43R44R63.
Is Zoho Cliq optimized for iPad and tablets?
Despite some claims of iPad support, numerous recent reviews indicate that Zoho Cliq lacks proper optimization for iPads and tablets, with issues like no landscape mode support and poor screen sharpness R52R56.

What reviewers actually said

Built only from these 91 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US The best communication app, especially if you are invested in the Zoho ecosystem.: After being on the Zoho One plan and invested in the entire Zoho ecosystem for almost eight years, we decided at the end of last year to switch to Slack and other applications. Slack is great, but what you lose is the integration, in particular, let's say, with Zoho Click across all the apps that you work with. For
  2. [R20] 5/5 · US Works very well with the rest of Zoho suite: Very fast to send/receive compared to other big tech. Works seamlessly across platforms and feature rich.
  3. [R26] 5/5 · US Amazing app: The whole workplace suite is amazing and helps my firm to be agile and efficient. I’m a big fan. Keep improving Zoho. You guys rock it!
  4. [R67] 5/5 · US So nice!: This app matches exactly to recent chats and chat history in your ZOHO account. Makes it so easy to start a chat on the desktop and switch to mobile flawlessly. So glad to have this! Trillian was a pain to use with ZOHO Chat, now this native app is a breathe of fresh air in comparison.
  5. [R5] 5/5 · US Great Tool: This app really helps employer and employees be able to communicate with each other efficiently and effectively, this really is a wonderful app .
  6. [R16] 5/5 · US Effective: Really good app used ti communicate with all your co workers very very effectively.
  7. [R19] 5/5 · US Great app for work communication: Multiple windows auto-open for multi-tasking. Threads are easily accessible. The only thing I noticed is sharing from another app using Cliq doesn’t work sometimes.
  8. [R71] 5/5 · GB Brilliant Work Communication Tool: We’ve been using Cliq for nearly 2 years now, we replaced a lot of internal email communication using it. The screenshots and annotation are brilliant for deploying new software and systems or explaining something to someone remotely. The video calls work well on PC. The phone calls didn’t always work that well but I haven’t tested those in a while. Overall I hig
  9. [R8] 5/5 · US Awesome substitute for slack: Keeps message forever setting
  10. [R12] 5/5 · US Much Better than Slack: Does the job and more. Call handoff is smooth. Permissions are simple and granular.
  11. [R13] 5/5 · US Way surpassed expectations: I was strongly recommended this app by a friend to use for my startup tech company. I was very hesitant and reluctant as I had always used either Slack or Teams in the past. I was extremely surprised that I found that Cliq to be significantly nicer than Slack. It’s not as good as Teams obviously but it’s WAAAY less expensive which gives it the edge for me at least. High
  12. [R27] 5/5 · US A good alternative to MS team: Amazingly good. It's also free to try for Organisations.
  13. [R72] 5/5 · GB Awesome instant communication tool: Everything from a call to a meeting or a quick “are your free?” message to a colleague from right within your browser. Cliq is a fabulous tool and one of those apps I just can’t live without these days. I generally have it open in my browser, separately as desktop app, and on my mobile phone. It instantly syncs across all open instances on my devices. Within
  14. [R10] 1/5 · US Crashes when viewing pictures: No matter what device, especially iPads or tablets, while viewing multiple pictures on the app will crash and go to home page.
  15. [R15] 1/5 · US App crashes immediately after update: I have been using Cliq for a while on my iPhone 6s (iOS 15.8.3), but after the latest update, the app crashes as soon as I try to open it. I tested it on another device, and the same issue occurred. Please look into this and provide a fix as soon as possible. I rely on this app for work, and it's currently unusable. Thank you!
  16. [R21] 1/5 · US App crash upon opening: Doesn’t work on iPhone 15 pro max, crashes upon opening. Can you fix it?
  17. [R22] 1/5 · US app crashing: I just got promoted at my job and we use cliq. Every time I try to log in the app crashes. I’ve tried restarting my phone as well as deleting the app and reinstalling it. My phone is up to date.
  18. [R1] 2/5 · US Functionalities - Good, Security Implementation - Bad, Performance - SLOOW: Most functionalities are good and at par with comparable products. Security implementation, especially MFA is clunky and does not work well when on low bandwidth connection - eg airplane WiFi. Performance - Cliq on Mac shows blank screen on loading when on low bandwidth connection. Generally poor performance.
  19. [R48] 3/5 · US Please fix the bugs!: I use all zoho applications for my job and I love being able to use the apps on my phone as well, especially zoho Cliq. However recently I’m noticing it really needs to be fixed. The program slows my phone down entirely when it’s open, it also randomly crashes, and often has trouble keeping up with my pace of typing. Sometimes i press the backspace button and nothing happens.
  20. [R32] 5/5 · US One of the most relevant settings was removed: Why was the option to halt notifications removed? On my days off I could halt notifications from the app for a duration of 8 hours or a whole day or a whole week so my phone stops blowing up from my work chat and now it’s not even available in settings anymore and my phone is going crazy it’s super inconvenient even when I log out of the app. Thanks g
  21. [R43] 5/5 · US Notifications broken on iPhone 12 Pro iOS 14.2: Please fix! It’s been 3 weeks since your last app update. I really on notifications! Very important. I’ll update my star rating once this is fixed. Thanks!
  22. [R44] 1/5 · US Abusive Notifications: The developers never concede to any feedback regarding their inability to abide by their own notification settings and it is frankly quiet annoying. I have had issues with Cliq's notification settings and they are never willing to do anything about it. Example, I have it set to only send me a push notification on my phone only if there has been 10 minutes of inactivity on th
  23. [R50] 1/5 · US Bugs: Notifications do not show up on iPhone 11 pro.
  24. [R52] 2/5 · US Only support for iPhone: The app works as it should for iPhone but there is no support for iPad - I use an iPad Pro as my main device and the app cannot even function in landscape mode and the sharpness doesn’t fit iPad screen. Otherwise would be nice I’d they would add support to show if a message has been read.
  25. [R56] 2/5 · US Great on iPhone, Poor on iPad: I love using this app on my iPhone everyday, but very surprised the iPad experience is not optimized. I expected more from an app that’s been updated in 2019.
  26. [R74] 3/5 · GB iPad Support: Please add iPad support
  27. [R84] 3/5 · CA Is this the only app without iPad support?: Come on guys - it’s 2018. No excuses. You’ve had enough time to address tablet use - here’s a little known secret - they’re here to stay. #fail
  28. [R18] 1/5 · US Conference call does not work: Con call does not work. Its very frustrating how such a simple feature does not work. And somehow we are supposed to email to zoho every time for such small basic feature that are missing/not working. Cant you guys fix it for once??? Just letting you know, i am not going to send email to your support email id. I dont care if you fix the issue or not, we are moving
  29. [R37] 1/5 · US Arabic and persian: It is useless for individuals who are typing in Persian or Arabic language because it has many bugs that dont show full message
  30. [R41] 1/5 · US RTL support: Unfortunately, the new version has a serious problem with RTL words like Persian or Arabic.
  31. [R42] 2/5 · US Please fix the mess: It's messed up in persian
  32. [R64] 3/5 · US Slight problems: My Cliq signs me out (sometimes multiple times a day) and then I don’t get notifications. It happens a lot to my app and my fellow colleagues. When it keeps me signed in it works well but it’s inconsistent.
  33. [R59] 3/5 · US Sometime it doesn’t reach message: Sometime it doesn’t reach message
  34. [R47] 1/5 · US App crashes frequently: I can't run the app from iPad with iOS 10.3, it crashes when I try to enter to configuration, notification or any submenu...
  35. [R55] 3/5 · US Update broke the app: I'm running the absolute newest iOS, and even went as far as deleting that reinstalling this app. All this app does now, is crash when opened. Before the auto update earlier today, it worked fine. This is a useless app. I'm running the newest iPhone as well.
  36. [R63] 1/5 · US Stops sending notifications for no reason: Stops sending notifications for no reason

Synthesized from 91 recent App Store reviews · updated July 2026 · View on the App Store