Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Brivo Mobile Pass vs Google Chrome

Brivo Mobile Pass 4.8★ · Free to download 60
Winner Tie
Google Chrome 4.7★ · Free to download 65

For basic access control, Brivo Mobile Pass offers convenience despite its glitches, while Google Chrome is a robust web browser with recent user frustration over AI integration and UI changes.

Brivo Mobile Pass provides mobile access to buildings, offering convenience but suffering from frequent reliability issues and slow performance. Google Chrome is a widely used web browser praised for speed, but recent updates introducing AI features and UI changes have led to user dissatisfaction.

Head to head

Reliability and Performance tieR1R3R5R7
Brivo Mobile Pass Brivo Mobile Pass users frequently report issues with the app being unreliable, slow to connect, and sometimes failing to open doors, leading to users being locked out R1R3R7R9. Some users, however, find it consistently works well for them R5R8.
Google Chrome Google Chrome is generally praised for its speed and performance . However, recent reviews mention issues like the app randomly closing all open tabs , freezing , crashing unexpectedly , and draining battery on some devices .
Features and Usability tieR2R5R9R12
Brivo Mobile Pass Brivo Mobile Pass offers the convenience of using a phone instead of a physical fob for access R5. However, users desire features like Apple Watch compatibility R2R30R45R56, an easier 'tap to open' function , and better widget functionality . Some find the interface glitchy, with doors not resetting or disappearing R12, and issues with guest passes . Password reset issues are also noted R9R23R49.
Google Chrome Google Chrome is valued for its search capabilities and tab management, but recent updates have introduced unwanted AI features (Gemini) and UI changes that users dislike R61R91R94. Users report issues with tab groups , poor ad blocking , and difficulties with downloads . Some users also express privacy concerns over data collection .
Security and Privacy edge: Google ChromeR23R24R40R49
Brivo Mobile Pass For Brivo Mobile Pass, security concerns arise from the app's unreliability, with users feeling unsafe due to slow door unlocking times, especially in emergencies R24R40. Password reset issues also contribute to a feeling of insecurity R23R49.
Google Chrome Google Chrome users express significant privacy concerns regarding the collection of personal information . Some users also report issues with search history being saved despite settings being turned off . On the other hand, some users feel Chrome is safer and more secure than other platforms .
User Interface and Experience tieR8R12R21R34
Brivo Mobile Pass Brivo Mobile Pass has a mixed user experience. Some find it easy to use R8, while others find it glitchy and frustrating R12R34. Specific complaints include the 'favorites list' being unhelpful for security personnel R21 and the 'magic button' not working .
Google Chrome Google Chrome's UI has been a point of contention recently, with users disliking new updates that change the layout, particularly the integration of Gemini and the disjointed search and tabs bars R61R91R105. Users also complain about too much AI interference R94 and irrelevant news stories on the homepage .
Pick Brivo Mobile Pass if

Pick Brivo Mobile Pass if you prioritize the convenience of mobile access for building entry and are willing to tolerate occasional glitches and slow performance R5. It's also suitable if your building management system specifically uses Brivo and you need a dedicated app for access.

Pick Google Chrome if

Pick Google Chrome if you need a fast, feature-rich web browser for general internet use, despite recent complaints about AI integration and UI changes . It's a strong choice if you are deeply integrated into the Google ecosystem and value its cross-device syncing capabilities.

Evidence note: Reviews for Brivo Mobile Pass are heavily focused on its core function of door access, with many expressing frustration over its reliability and speed. Google Chrome reviews are more diverse, covering general browsing experience, new features (especially AI), and UI changes. The review volume for Chrome is significantly higher, leading to a broader range of feedback.

Frequently asked

Does Brivo Mobile Pass work reliably for door access?
Brivo Mobile Pass has mixed reliability; many users report it often doesn't work, is slow to connect, or locks them out R1R7R10, while others find it consistently works well R5.
Are there issues with Google Chrome's recent updates?
Yes, recent Google Chrome updates have caused user dissatisfaction due to the integration of AI features like Gemini, unwanted UI changes, and issues with tab management R61R91R94R105.
Can Brivo Mobile Pass be used with Apple Watch?
Many users of Brivo Mobile Pass have requested Apple Watch compatibility, but it is not currently a widely available feature, with users expressing a strong desire for it R2R30R45R56.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Brivo Mobile Pass 2/5 · US Access: Sometimes it doesn’t work and I get locked out of my building.
  2. [R3] Brivo Mobile Pass 3/5 · US Iffy: Sometimes works
  3. [R5] Brivo Mobile Pass 5/5 · US Great way to get in w/ your iPhone!: 20 years without an alternate to having a FOB turned into access if you have your iPhone! What a convenience absolutely love this app!!! now anytime I’m near the office. I have access because I always have my phone!!!
  4. [R7] Brivo Mobile Pass 2/5 · US Unreliable: I’ve been locked out more than once late at night and in snow because of system errors of some kind. Current issue is that the app on phone and the thermostat don’t seem to be communicating very well. I’ve uninstalled and reinstalled multiple times and cleared cache. It’s super annoying.
  5. [R2] Brivo Mobile Pass 5/5 · US Apple se capability: I think you should add this app compatible with the Apple se model and also CarPlay
  6. [R9] Brivo Mobile Pass 3/5 · US Dissatisfied: Here at Encore Soflo is not working well, the main garage door takes 5min to open also keeps resetting my password
  7. [R12] Brivo Mobile Pass 3/5 · US Glitchy app: App works when it wants to, there’s a lot of glitches to deal with. If you open one door half the time it doesn’t reset itself and stay stuck so you’re forced to close the app to open another door.
  8. [R23] Brivo Mobile Pass 4/5 · US Unable to access via login: The app logs me out without the ability to reset my password. Submitted multiple password reset to no avail. Thank god I had my keys on me this time!!
  9. [R24] Brivo Mobile Pass 3/5 · US Doesn’t feel safe: The feeling of being secure in a pinch in case one should open the door for emergency purposes, it’s takes too long to unlock the door.
  10. [R40] Brivo Mobile Pass 1/5 · US Long wait to open door: It takes almost a minute sometimes to get in my door. Very unsafe
  11. [R49] Brivo Mobile Pass 1/5 · US App stops working: I get locked out of my gated apartment complex because the app will sign me out and refuse to take my password. When I request change the password via the app, I never receive an email. Then when I change the password through the website that refuses to open the gates, it changes the password and the app still won’t work
  12. [R8] Brivo Mobile Pass 5/5 · US Amazing: Even I can work it!
  13. [R21] Brivo Mobile Pass 3/5 · US Couple downsides: I’m security for a condo so have used this app excessively since implimented a week ago. There are rough edges to its use that could use a couple tweeks: The app opens to the favorites list. I am security and have no favorites, thus the favorites list is really just an incomplete list that always lacks the doors I am trying to open. I would like to see the favorites list be opt
  14. [R34] Brivo Mobile Pass 1/5 · US The Worst Piece of Junk: This the worst access system in existence. Users hate it. Administrators hate it more.
  15. [R10] Brivo Mobile Pass 1/5 · US just use your key: takes minutes to unlock but you can’t unlock ahead of time
  16. [R61] Google Chrome 1/5 · US Bad ui update: I want to use the browser not the Gemini
  17. [R91] Google Chrome 1/5 · US New Update: This new update is infuriating. I don’t want Gemini at the bottom of my page, or anywhere near me. I don’t want the search and tabs bars to be disjointed. The fact we cannot return Chrome to how it was before the update, or remove Gemini from our bar!, is awful. Please give us the option to return back to the previous version of Chrome.
  18. [R94] Google Chrome 2/5 · US Too much AI: I am sick of AI trying to guess what I’m thinking all the time. It tries to correct my technical word spellings (incorrectly of course) of course). Or suggests words that pop up and have no relevance and interrupts my train of thought that wastes my time. I feel like it’s gathering information from me so that it can “learn” but I don’t feel it’s my responsibility to be a teacher to t
  19. [R105] Google Chrome 3/5 · GB Pointless updates: Yet another pointless update that moved the quick hold and release “close tab” up, and moved “open incognito tab” into its place. Stop changing things to justify a designers job.
  20. [R30] Brivo Mobile Pass 3/5 · US Good app, needs Apple Watch functionality: It’s a decent app could be better with watch and other functions that should be simple to code.
  21. [R45] Brivo Mobile Pass 3/5 · US We need an Apple Watch version: App works fine, it can be slow at times. It would be super convenient if it was able to work off of an Apple Watch.
  22. [R56] Brivo Mobile Pass 5/5 · US Good on I-phone need on apple watch - please.: May 2926….Works well on my phone. Need two scans to enter building then (again) the gym. Apple watch cloned to my phone would allow me to visit gym with phone at home or in the car. Not laying around all over the gym… Thanks!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store