Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Toters توترز vs talabat

Toters توترز 4.7★ · Free to download 65
Winner Toters توترز
talabat 4.6★ · Free to download 60

While both apps face similar criticisms regarding pricing and customer service, Toters توترز appears to have a slight edge due to its more consistent positive feedback on delivery speed and discounts, despite some significant drawbacks.

Full reviews: Toters توترز · talabat

Toters توترز and talabat are both food delivery apps with mixed user reviews. Toters توترز is often praised for its discounts and quick delivery, but criticized for customer service and pricing. Talabat also struggles with customer service and pricing, alongside frequent app glitches and payment issues.

Head to head

Features tieR2R6R12R15
Toters توترز Users appreciate Toters توترز for its discounts and free delivery options, which are a major draw R2. However, a notable missing feature is the ability to add special requests to orders R6. Some users also report issues with promotional codes being scams R12. There are requests for features like adding specific needs to 'Toters Fresh' R15.
talabat Talabat offers a wide range of restaurants R69. Users appreciate general offers throughout the year . However, some users find the discounts to be misleading or only for 'plus' members R69R91. There are also requests for features like Tamara payment integration and a reward program .
Ease of Use edge: Toters توترزR40R45R46R61
Toters توترز Toters توترز is generally described as an easy-to-use app . However, some users report issues with signing up R46 and receiving verification codes R40. There are also complaints about the app causing phones to overheat and drain battery R45.
talabat Talabat is described as easy to use . However, many users report significant app glitches, crashes, and bugs, especially after updates R61. Some users struggle with payment processing and account blocking .
Reliability edge: Toters توترزR1R4R10R11
Toters توترز Toters توترز receives mixed reviews on reliability. Some users praise fast delivery and great service R11. However, others report very slow delivery times R1 and orders not being received R4. There are also complaints about incorrect orders R10 and drivers being reckless .
talabat Talabat's reliability is a major concern for users. Many report late orders and orders being canceled without delivery . There are also issues with missing items and orders arriving cold .
Price/Value tieR2R16R22R26
Toters توترز Toters توترز is praised for low or non-existent delivery fees and discounts R2. However, many users complain about high delivery fees R22R33 and inflated prices compared to restaurants R16R50. There are also reports of misleading free delivery claims R26 and increasing costs for point redemption R60.
talabat Talabat faces widespread criticism for high delivery fees R69 and prices being higher than in restaurants . Users also report being charged more than the receipt amount . Discounts are often seen as insufficient or only for premium members R69R91.
Support tieR4R7R9R10
Toters توترز Customer service for Toters توترز is a major point of contention. While some users praise the support team R11, many describe it as poor, unresponsive, and unhelpful R4R7R9R10. Issues include unresolved refunds R7R18, agents closing tickets prematurely , and accounts being banned for requesting refunds R32.
talabat Talabat's customer service is widely criticized as terrible, unhelpful, and slow . Users report difficulties getting in touch with support , generic responses , and a failure to resolve issues like unrefunded payments R64. There are also complaints about not receiving compensation for missing items .
Pick Toters توترز if

You prioritize potentially faster delivery and good discounts, and are willing to overlook occasional customer service issues or app glitches R2.

Pick talabat if

You need access to a very wide range of restaurants and are comfortable with potential app bugs and high delivery fees, hoping for better service in your specific area R69.

Evidence note: Both apps have a significant number of negative reviews, especially concerning customer service and pricing, which is common for delivery services. Talabat has a much larger user base, leading to a higher volume of reviews, both positive and negative. The free-to-download nature of both apps means that many negative reviews might stem from users experiencing friction with delivery fees or service limits that are inherent to the business model.

Frequently asked

Which app has better customer service for refunds?
Neither app consistently provides good customer service for refunds; Toters توترز users report unresolved refunds for months and accounts being banned for requesting too many R7R18R32, while talabat users also complain about unrefunded payments and generic, unhelpful responses R64.
Are delivery fees and prices higher on these apps than in restaurants?
Yes, both Toters توترز and talabat users frequently report that prices on the apps are higher than the original restaurant prices, sometimes by 2,000 to 3,000 units, and that delivery fees are often considered expensive R16R22R33R50.
Do these apps offer reliable discounts and free delivery?
While both apps advertise discounts and free delivery, users often find them to be misleading or inconsistent; Toters توترز users report free delivery claims being false and increasing costs for point redemption R26R60, and talabat users describe discounts as fake or only for 'plus' members R69R91.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Toters توترز 5/5 · US AMAZING: An amazing app with their discounts!!!! I absolutely only use this app too because of the low to nonexistent delivery fees!!🥹
  2. [R6] Toters توترز 3/5 · US Special request: The app is good itself but when you order food you cant add any special requests. A person might not want a specific item on their food or they might have something to tell the restaurant. Please consider adding that feature.
  3. [R12] Toters توترز 1/5 · US Liars: Not surprised the app belongs to arabs ofc they would lie every redeeming code above the cola’s cap is a scam better use lezzo
  4. [R15] Toters توترز 5/5 · US Al-Furat neighborhood: One of the best apps. I wish they would stick to this system and add a field in Toters Fresh where we can write or photograph our needs so we truly won't need anyone else. · translated
  5. [R40] Toters توترز 1/5 · US M: This app is terrible. I've been trying to enter my phone number for an hour, and the code isn't being sent. Now someone wants to eat some qazr qat and can't because of you. · translated
  6. [R45] Toters توترز 4/5 · US feedback!: i love everything about the app and the customer service i get. but the only bad thing about it is the optimization, this app for no reason makes my phone (iphone 17) overheat and drain my battery really fast.
  7. [R46] Toters توترز 1/5 · US Sign up: Can’t seem to sign up for an account, please fix this issue
  8. [R61] talabat 2/5 · US On vacation: After the latest update, the app keeps kicking me out when I go to restaurants. Please look into this issue. · translated
  9. [R1] Toters توترز 1/5 · US Very slow: Slower than any app it keep increasing time
  10. [R4] Toters توترز 2/5 · US bad service: many times i have orderd things but i haven’t received anything and sometimes the costumer service won’t even amswer
  11. [R10] Toters توترز 1/5 · US Bad service: I've placed many orders, and often they arrive not as requested. Sometimes the order arrives looking different from the picture, and we say it's okay, but then it arrives not as requested. And finally, when you ask for compensation multiple times due to poor quality and discrepancies, they permanently close your account. What kind of app rules are these? I have 22 orders from my account, and the good thing is I have 4,000 in my money, and when I say I want to withdraw it, they refuse. · translated
  12. [R11] Toters توترز 5/5 · US Toters: The best delivery app. Our regards to the support team. · translated
  13. [R16] Toters توترز 1/5 · US Diyala: The prices are too high. The difference between the restaurant and Toters is three thousand. · translated
  14. [R22] Toters توترز 1/5 · US Service is too much: The money for service is too much .
  15. [R26] Toters توترز 1/5 · US Greed and exploitation: It says free delivery for orders over 8,000, but when you order, they add delivery fees. It says the discount is only for Toters Plus. You subscribe to Toters Plus, which is supposed to give you discounts, but when you order from restaurants, it says the discount is for Toters Plus, and when you order from Toters Plus, it says the discount is for restaurants. Initially, the app served the customer, but recently it has become all about greed and exploitation 👎👎👎👎👎 · translated
  16. [R7] Toters توترز 1/5 · US Poor customer service: One small refund wasn’t solved in almost 2 months now and they already make money from each transaction and order while not taking care of their customers. That’s just bad business
  17. [R9] Toters توترز 3/5 · GB Good app overall.: The app is good overall. There are a few glitches that can be solved. Customer service could be better. I had called someone because I received the wrong type of coffee she promised me to send me the right one but it never happened.
  18. [R18] Toters توترز 1/5 · US Unsuccessful Experience: 4 failed transactions they said 2-5 days for refund its been 4 weeks & I didn't got my payments yet. Terrible experience. The app is unreliable, and customer service is even worse. Support was unresponsive and failed to solve this issue and many many other. Very disappointed and would not recommend. Hope to see talabat in lebanon instead of this app
  19. [R32] Toters توترز 2/5 · US Disappointed: My main account with my phone number was banned because apparently I requested “too many refunds”. I ordered 1kg of mangoes and they all arrived with grey spots all over them and they smelled rotten. I contacted support and asked if I could get a refund, but they blacklisted my phone number because I also requested a refund once before this incident (I never requested a refund for so
  20. [R64] talabat 1/5 · US Complaint: My order was not confirmed, even though I paid the full amount, and the problem has not been resolved. · translated
  21. [R33] Toters توترز 4/5 · US Price: Delivery and fees are expensive. · translated
  22. [R50] Toters توترز 1/5 · US Very bad choice for ordering food: Extra fees on everything on the original menu. For example, a burger that costs 5, you find it for 7 on the app, and the discounts are fake. · translated
  23. [R60] Toters توترز 1/5 · US Points system: They keep making the points discount system even more expensive every time i go in the app!!
  24. [R69] talabat 3/5 · US Need improvement: Drivers never follow delivery instructions, no one follows the notes that I wrote. High delivery fee and they don’t offer discounts (only for plus members) A good things that We could find most of the restaurants there , also they adhere to delivery time and respond to customer service
  25. [R91] talabat 1/5 · US Discount!!!: Bo nia discount kam botawa

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store