Revolut
Revolut is highly praised for its international money transfers and user-friendly interface, but many recent users report significant issues with account access, unexpected closures, and a lack of availability in Canada.
Revolut is a financial app that facilitates international money transfers and daily banking with a generally positive user experience for those who can access it. However, a notable portion of recent reviews highlights problems with account creation, unexplained account closures, and the app's unavailability in Canada, despite being downloadable there.
What users like
What users complain about
- Not available or functional for users in Canada, despite being downloadable.R538R557R743R748
- Accounts can be frozen or closed without warning or clear reason, with funds becoming inaccessible.R17R100R115R117
- Users report difficulties and failures during the sign-up and verification process.R14R27R85R230
- The app can be buggy, slow, or fail to load, especially after updates.R19R92R226R242
- Customer service is often described as unhelpful or automated.R215R322R131R634
- Hidden fees, misleading policies, and unexpected charges are reported.R1R11R383R180
Latest update · v10.138.1
What the developer says changed (the verdict above weighs this against what reviewers report):
Welcome to Revolut. We’ve made some tweaks and improvements under the hood in this version to make your Revolut experience even smoother.
Recurring themes
Who it's for
Revolut is for individuals who frequently travel or need to make international money transfers and currency exchanges, especially those living abroad R3R9R26. It's also for users seeking a modern, feature-rich digital banking experience with a user-friendly app R2R22R23. It is NOT for residents of Canada, as the app is largely unusable there R536R537R545R551. It may also not be suitable for users who prioritize traditional, accessible customer support or those who are wary of potential account freezes or unexpected fees R17R100R117R322.
Evidence note: The high volume of recent negative reviews regarding Canada availability is overwhelming and consistent across many users. The claims about account freezes and poor customer service are also frequent and strongly worded. Positive reviews often focus on the core functionality of international transfers and app usability.
Frequently asked
Is Revolut available in Canada?
Does Revolut have good customer service?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] User friendly: I like using Revolut because it is so easy to use. I transfer dollars to euros for transactions in Europe. When I have questions chat and help are easy and quick.
- [R3] Internationally Benefit: I am currently living in Germany from America. I downloaded this app and have been able to transfer in & send money easy. I use it for my daily purchases and it helps me exchange the US dollars to Euros with ease.
- [R9] Great Banking Solution: We live in Portugal and went to Revolut as we were disappointed with service from Premier Millenium. Wish we did it earlier - so much easier, helpful and definate excellence in multi currency accounts. We also like things like eSim with Revolut - best decision in a long time!!
- [R26] Best Banking: This app provides the best banking I’ve ever experienced in my life. I travel the world quite often, and this banking with Revolut has been a God Send.
- [R20] 5 stars beachside I can’t give 500 stars: Amazing customer support, app is easy to navigate. It’s great!
- [R22] Best banking app ever: Amazing banking app to use it makes everything so easy to understand and with a lot of security features makes it easy to keep your money safe with no worries
- [R23] Great banking app: I enjoy being a Revolut user, the app works excellent and I have the ability to manage all my finances conveniently and hazzle-free.
- [R43] Good for travel !!: Revolut is very good for travel and the customer service is great too
- [R30] Great bank: So easy to work between accounts and fair change fees
- [R36] The best fin app and services: I don’t like any fin corp services than Revolut. Highly intuitive and simple. Best exchange rates and fast transfers.
- [R37] Best app to send money to Mexico: Been enjoying the app, the efficiency, I believe they are using XRP as their Ledger just cause of the quickness of transactions. Definitely recommend it for all my traveling Peeps.
- [R58] Fast, less expensive, accurate: Great features in a clear and efficient interface. The cost of the cost/benefit of these accounts is by far better than most traditional banking services.
- [R538] Question: Revolut va-t’il être disponible prochainement au Canada ?
- [R557] Some reason not available in Canada?: Hi was was wondering if you plan on making the app available for Canada also?
- [R743] Avis: Love the App but I cannot use it in Canada so maybe add Canada to the country that can use it please
- [R748] What’s the point ?: what’s the point of being able to download this app for us Canadians like truly what are we supposed to do with it I don’t get it
- [R17] Sooner or later they will ban you for no reason: I and everyone I know gets banned from this app at some point for no reason. Their algorithms are far too sensitive.
- [R100] Be aware Revolut closes accounts with no warning!: Update : after 4 years my account was closed with no reason given, and no prior warning or questions asked by compliance…. Since discovering Revolut, I am doing 99% of my banking with it.
- [R115] They let your money get taken: Please don’t go to this back I was in a motorcycle accident n my phone was took they seen I was the hospital n I told them that was not me they did not care at all don’t go to this back better banks out there that take care they’re customers
- [R117] Review: I’m so frustrated with this card . Just because someone was trying to send me direct deposit they froze my account saying they were just going to review for safety . Well it’s been almost two weeks now and nothing has happened. I can’t take my money out or put money in or anything. I’ve had this account for a while and I don’t think it’s fair that if someone is actually trying to give me m
- [R14] Fake: No la recomiendo para nada , solo me hizo tomarle foto a mis documentos y ya todo dice que sale mal , pienso que solo quieren información personal MAL MAL MAL MALISIMAA
- [R27] Doesn’t let you sign up: Even with my passport and clean photos, my account creation was blocked by their software. It doesn’t let you appeal this, so I can’t use Revolute. This is very disappointing.
- [R85] Scam: After you give them a picture of your ID your social and take pictures and do a video of you moving your head side to side. They asked me what type card virtual or physical and then logged me out stating that it’s the wrong passcode. Then tell you you’re not approved thru email but don’t allow you back in to cancel and remove your personal information. No way to communicate from the US locat
- [R230] I’m not scanning my face, also charges monthly for a metal card or other basic features: Pretty bad feature, not creating an account. L
- [R19] I feel bad every time I open it: This app has a delay every single time I open it and see my account balance, and I hate it. I open the app, it shows me a $1,000 balance. I think to myself, “ok”. Then two seconds later the balance drops like an anchor and shows me whatever it actually is, typically a lot less than when I previously opened it. This is the *only* banking product I use that has this
- [R92] Buggy mess: Cannot access the virtual card on the device to add to Apple Pay. The app constantly freezes without loading card details. The cards are accessible by the web, but not useful in this form.
- [R226] UNRELIABLE BUG RIDDLED APP: Most of the time, the app will not open at all. Occasionally it opens, maybe one day a week, but then the rest of the week, just constant bug-riddled error messages. These people do not have a clue about how to build a stable app. I've never had any app ever on any device work as badly as the Revolut app. WORSE YET their cards DO NOT WORK ONLINE because they ping you
- [R242] Cannot access: After the update I cannot access my account. It’s in a loop because it continuously tells me there is an update. Please check. Thank you
- [R215] FAKE REVIEWS: Read all the REAL reviews. I am always a firm believer of reading the worst reviews first because the five star reviews can be misleading and paid for and or otherwise manufactured so if you read all the one star reviews and even two and three stars, you’ll get a better picture of how this company actually works. Terrible customer service and always bypassing everything by delaying i
- [R322] I don’t recommend: Customer service is abysmal. They claim to be real people but they are that bad I’m thinking it’s a lie and they are advanced AI bots.
- [R131] Stay away they don’t help: I recently got my phone stolen and not only that but they had access to my eSIM I explained my situation to customer service over and over again and they just couldn’t do anything to help me recover my money even with proof very very disappointed
- [R634] Dangerous: Revolut is a dangerous company, they tried to freeze my crypto assets, applied ridiculous automated limits to withdrawals that effectively blocked the withdrawals, and demanded all kinds of absurd information. Had to complain to the regulator to get any sense out of them. Zero customer service too. Do your research on this company and be very careful, they will freeze your accounts and
- [R1] Una aplicación sumamente innovadora sus políticas no me gustan: El banco me parece con políticas engañosas, sobre todo, porque me obliga a gastar para mantener las tazas 🤨 tuve que transferir mi dinero a otro banco y dejar en Revolut lo básico
- [R11] pay to exit: they do not disclose when you first subcribe that there will be a fee charged if you ever want to unsubscribe. lack of transparency is not appreciated
- [R383] Scammers: The hit you with added fee
- [R180] Unknowable low deposit limit, wasn’t aware until already abroad: I decided to use this while traveling abroad to transact in the country’s foreign currency but I hit a “weekly limit” for deposits (<$300) that isn’t visible in the app, not related to fraud risk or my credit score. Seems to be a tactic to capture your bank account info or get others to send you $$$ as those were the two “solutions”
- [R536] Not for Canadians: I can add my Canadian number to create the account but I can’t use a Canadian address? I read a previous review a year ago from the developers claiming they were working to add Canadian access… why hasn’t that happened yet? Quite disappointing.
- [R537] Not Available for Canadian: So disappointing that the app is good for most countries EXCEPT Canada 👎👎👎
- [R545] No Canadian services: They don’t offer any services to Canadians. You can’t even sign up.
- [R551] still don’t got access to canada: why put canada on the sign up if you can’t still put canada like yall have states but not canada come on now revolt
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store