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Updated July 2026 · real, multi-region App Store reviews
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Is it worth paying for

GET Mobile

20
Value score / 100 Worth paying? No Skip it

GET Mobile is generally not worth using due to pervasive performance issues, bugs, and a poor user experience, despite its necessity for many university and hospital users.

Free to download seen up to $500 4.4★ lifetime (26,578) since 2014

GET Mobile is a highly problematic app, frequently criticized for being slow, buggy, and often unusable, with many users reporting issues like endless loading screens and features not working R1R2R4R10. While some users find it easy to use for managing funds and ordering food, these positive experiences are overshadowed by widespread complaints.

Free vs paid

The app itself is free to download and use for managing university or hospital accounts, checking balances, and ordering food R13R48R52. However, some users report being charged a "convenience fee" to add funds to their student accounts, which is a point of contention R5R36R75. There are no explicitly paid tiers or in-app purchases mentioned in the reviews, but the monetization signals indicate potential for transactions up to $500, likely for adding funds to accounts.

Value complaints

  • Users are forced to pay a "convenience fee" to add funds to their student accounts, which is seen as unfair, especially since the app is often mandatory.R5R36R75
  • The app is described as "highway robbery" due to transfer fees.R75

Where it delivers

  • Some users find the app easy to use and manage funds for college accounts.R13R127
  • It can be fast for some users, making it easy to order food and check balances.R6R48R52R87
  • The app is considered a college must-have for meal plans and ID management by some.R200
Worth paying if

It is not worth paying for any convenience fees associated with this app, given its unreliable performance and frequent bugs R5R36R75.

Skip / stay free if

Users should skip this app if they have an alternative method for managing their campus funds or ordering food, as the app is frequently unusable and frustrating R4R10.

Evidence note: The evidence is heavily skewed towards negative reviews, with a significant number of users reporting severe functionality issues. Positive reviews are few and often contradict the majority experience regarding speed and reliability.

Frequently asked

Is GET Mobile reliable for ordering food and managing funds?
GET Mobile is highly unreliable for ordering food and managing funds, with numerous reports of it being slow, buggy, and often failing to load or process orders R1R2R4R10.
Does GET Mobile charge fees for adding funds?
Yes, some users report that GET Mobile charges a "convenience fee" to add funds to student accounts R5R36R75.
Can GET Mobile be used with Apple Wallet?
Several users report issues with adding their cards or student IDs to Apple Wallet, indicating that this feature either doesn't work reliably or is missing for some R8R64R162R176.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] 1/5 · US Convenience Fee to add funds to student account?: Yall should be ashamed.
  2. [R36] 1/5 · US Conscience fee: School forces us to use an app, the makes up pay to use it, then makes us pay a convince fee on that
  3. [R75] 1/5 · US So terrible: Genuinely the worst app ever. I’m forced to use it cuz I’m at ole miss which is also a terrible school, but it forces me to pay 2.50 cents everytime a transfer which is highway robbery. Can’t wait to never use again.
  4. [R13] 5/5 · US University Online Funds Account: I use GET Mobile to view my online college fund accounts. It’s easy to use and manage your funds for college!
  5. [R127] 5/5 · US Love it!: The GET App is easy to use and easier to add money. Our students advocated for a minimum of $10 to be added for laundry. Such a good faith effort. Love this app!
  6. [R6] 5/5 · US So fast: I love this. It so fast.
  7. [R48] 5/5 · US GET: I love the app , it is very easy to used and has helped me GET 🤭, my food on time.
  8. [R52] 5/5 · US My joy, my happiness, my friend: GET mobile.: I love GET mobile. More than life itself. It makes it easy to order food ahen my tummy is grumbling.
  9. [R87] 5/5 · US Quick to add funds: I love that I can quickly check my balance and add funds without issues and the funds post immediately
  10. [R200] 4/5 · US College Must-Have: This app makes so much easier as a college student. I recommend using for meal plans and ID management.
  11. [R1] 1/5 · US Trash: Slow as heck moving from any menu to another, menu items disappear, I don’t get texts half the time.
  12. [R2] 1/5 · US boo: most buggy worst frickin app i’ve ever used
  13. [R4] 1/5 · US Borderline unusable: It takes a ridiculous amount of time to load when opening the app, clicking any button or changing pages or really attempting to use any functions. Using Get takes significantly more time to fight the constant buffering than it would take to order in person. honestly I am so frustrated i wish i could give it 0 stars at this point.
  14. [R10] 1/5 · US Slow af: You're better off logging in thru the mobile browser site. By the time I was finally able to load this app's Add Funds function, I had already finished the transaction I had wanted to make by using Safari instead.
  15. [R8] 5/5 · US Can’t add card: No option to add card to my wallet. I have an iPhone- don’t understand why this is so complicated.
  16. [R64] 2/5 · US Why can’t I add my ID to my apple wallet?: Only got the app for that function. The website lays the steps out pretty well. There’s even a video that shows you step by step, but there is no “Add to Wallet” button on my screen. I really hope this feature wasn’t removed.
  17. [R162] 5/5 · US No add to wallet option: See title. Don’t tell me it’s hidden somewhere.
  18. [R176] 3/5 · US Can’t add my card back to my Apple Wallet: I recently went back to college and noticed that for a while my school I.D. had been missing from my wallet. The app also wouldn’t load so I had to delete it and reinstall it. After that, it did work, but I was unable to add my student I.D. back into my wallet. I also tried going through my watch to which I found my card was still on, but that didn’t help

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store