Rakuten alternatives
Rakuten users often seek alternatives due to issues with cash back tracking, slow payouts, and problems with gift card redemption. Alternatives like Ibotta, Capital One Shopping, Upside, RetailMeNot, and Pogo offer different approaches to earning rewards, from receipt scanning to gas savings.
Why users look for alternatives to Rakuten
- Users frequently report issues with cash back not being added to their accounts, especially for large purchases or specific retailers like CVS and Target, often requiring follow-up with customer service. Some also experience problems with referral bonuses and promotional points not being honored.R4R8R19R29
- Many users complain about long wait times for cash back to be confirmed and paid out, with some reporting delays of 4 months or more, or even 14 weeks. There are also reports of gift card submission errors with no resolution.R1R12R13R16
- The app can be difficult to use, with issues like websites not loading for extended cash back offers, the browser extension not automatically popping up, and a lack of options to nickname linked credit cards. Some users also report the app deleting existing rebates or account history.R3R6R7R10
- Some users feel the rewards are too low or require too much spending to earn a gift card, with one user stating they only received "pennies on the dollar".R23R25
The alternatives
Ibotta allows users to earn cash back on everyday purchases by scanning receipts or linking loyalty accounts R51R53R61. It is praised for being an easy way to save money on items you already buy R61.
Better for: Ibotta is better for users who want to earn cash back specifically on grocery and in-store purchases by scanning receipts or linking store loyalty accounts R51R53R61. It suits those who are willing to manually scan product codes and receipts, even if it sometimes requires retaking photos R51.
Head-to-head: Rakuten vs IbottaCapital One Shopping helps users find discounts and rewards on various purchases R66. While some users report enjoying the rewards, the app is noted for being glitchy and having a frustrating user interface R77R75.
Better for: Capital One Shopping might suit users who are patient with a glitchy interface and primarily want to find discounts and earn rewards on online purchases, especially if they are already Capital One customers R66R77. However, redemption is often limited to gift cards from specific retailers R71.
Head-to-head: Rakuten vs Capital One ShoppingUpside offers cash back for gas, groceries, and restaurant purchases, often allowing users to earn significant savings, with some reporting over $220 in free money R80R83. Users appreciate the ability to double-dip on rewards with other loyalty programs R83.
Better for: Upside is ideal for frequent drivers and those who regularly dine out, as it specializes in cash back for gas and restaurant purchases R80R83. It's particularly good for users who don't mind submitting receipts and want to earn extra money on essential spending R80R83.
Head-to-head: Rakuten vs UpsideRetailMeNot provides real savings and cash back on online purchases, with some users earning over $100 during sales events R97. It is generally considered easy to use for finding deals .
Better for: RetailMeNot is suitable for users who primarily shop online and are looking for coupon codes and cash back offers R97. It's a good choice for those who want to save money on various retailers, although some users report issues with cash back tracking and long approval times R93R96.
Head-to-head: Rakuten vs RetailMeNotPogo allows users to earn points by scanning receipts, taking surveys, and playing games, which can be cashed out R108. Users appreciate not needing multiple apps for different earning methods .
Better for: Pogo is best for users who want a multi-faceted approach to earning rewards, including receipt scanning, surveys, and playing games R108. It suits those who are comfortable with a slower earning pace for surveys and potentially glitchy game tracking, and who are willing to provide personal information for cash-outs R107.
Head-to-head: Rakuten vs PogoYou should stick with Rakuten if you primarily shop online and value earning American Express Membership Rewards points, as some users find it an excellent way to accumulate points for travel . It's also suitable if you appreciate the option to convert cash back instantly into e-gift cards, avoiding long wait times for checks .
Evidence note: No alternative had too-thin evidence.
Frequently asked
How long does Rakuten take to pay out cash back?
Does Rakuten work for in-store purchases?
Can I earn cash back on Amazon with Rakuten?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] Rakuten Money back: Seams that every time is a big purchase the money back is not added to the account and even when you follow up with them they will give you a bull… excuse
- [R8] Rakuten Cash back is great WHEN ot works.: Shopping with the app is a breeze. Quick updates on cash back earned. However, shopping in-store with a linked card is another story, it never gives credit for in-store purchases at approved stores.
- [R19] Rakuten Promise not keep: I open this because a friend was telling me about Rakuten. I saw that they had a deal for 30,000 points if I open a SOFI account and deposit $300 so I did even went further than the $300 and but $3000 in after that the had a deal to get SOFI crypto put $30 in get 10,000 points I put in $50. I have not received not 1 point and I’ve emailed them and now they want me start a direct
- [R29] Rakuten Didn't receive the $50 referral bonus. Avoid!: Complete waste of time. I invited a friend using the $50 referral promo. They made a purchase, and at first, the money appeared in the app tracker. Then, it just disappeared. The standard verification period has already passed, the order was not returned, and we followed all the rules. Despite this, neither I nor my friend got paid. Terrible experienc
- [R1] Rakuten Gift cards: Frequent submission for gift card errors no resolution at all.
- [R12] Rakuten How long to get cash back??: Another cash back app that takes forever to get anything.
- [R13] Rakuten What a joke!: Rebate that takes 4 months to confirm. I use programs that post my rebate instantly. Not worth the effort.
- [R16] Rakuten Slow pay back: I understand there’s a time period to give for returns and etc but now it can take 14 weeks or more to post the rewards this is sad I have some pending from April which is more than 14 weeks.
- [R3] Rakuten Not great: Should be allowed to nickname cards we put on the account or atleast show last 4 or 5 numbers of credit cards so we know what card is what especially AMEX as they have 5 digits at end n can’t see all just shows middle 3 numbers
- [R6] Rakuten Should improve: I find that it doesn’t automatically pop-up when you are not in the app and I think it should when you are a Rakuten member
- [R7] Rakuten Hard af to use!: Bad
- [R10] Rakuten Kate Spade: Kate Spade Outlet won't open · translated
- [R23] Rakuten awful: these people keep going up on their points. You have to spend so much money to even earn a gift card they make you download games from the App Store so that they make more money off you and you can get more points and it takes forever to get the points it's not even worth it anymore. I used to like this app and now I absolutely hate it once I get my last gift card I'm not doing it anymore.
- [R25] Rakuten Just a hype: I’ve only ever received pennies on the dollar. Not worth it
- [R51] Ibotta Never get credit: I am constantly having to go back and click missing cash when I’m in the store and scan the product code. It says it’s OK but then when I scan the receipt at home, it doesn’t work. It happens a lot and a lot of times I don’t get credit example I bought toothpaste. It said the barcode was correct but it won’t give me credit for it.
- [R53] Ibotta Linked accounts: My loyalty account for a store was not getting the credits to my account even though it was linked and the items were picked correctly. I was told to unlink and add them receipt manually, still never got my credit
- [R57] Ibotta Receipt scan is bad: Receipt scan is bad
- [R61] Ibotta Love this app: I love this app! It is so easy to save and get money back for what you buy.
- [R66] Capital One Shopping Amazing added value: Happy to find discounts on everything I need to buy. Great variety easy navigation
- [R71] Capital One Shopping Awful experience, barely worked, deleted: Had this app for a few years. In 12 attempts to use it for a rebate, it worked a whopping 4 times. Then I finally had enough and went to redeem my cash back and a) the experience made me want to throw my phone across the room in frustration and b) you can only redeem for gift cards, mostly from retailers I never shop at anyway, and to top it off c) you can
- [R75] Capital One Shopping Pointless challenge to use: It would take too much time to list the ways this app makes shopping anti-user-friendly, unintuitive, and frustrating. Try it for yourself! (Don’t)
- [R77] Capital One Shopping Rewards are nice, but the portal is really glitchy: I’ve enjoyed the rewards I’ve received through using this, but only because I have the patience to deal with it glitching out constantly. I wish they’d put more effort into user interface.
- [R80] Upside Upside Is Wonderful!: Such an easy app to get money or gift cards for buying gas or using restaurants that you’d spend money on anyway!
- [R81] Upside Good early but not for long: Was well worth it early on in the experience. I made about $100 back and that was nice to have. After a couple months, now I’m seeing $.01 and $0.03 back per gallon on my usual stops and it’s just not worth the hassle at that point. One of the stations locally has $.11 back per gallon but I could never get redemptions approved there (hey Casey’s). So get it and use
- [R82] Upside This app isn’t too much worth it to me.: You can save gas, but if you go to a specific restaurant or gas station often the amount of cash back you can earn goes down. Sometimes after a while you can’t use that specific gas station or restaurant for a couple days, I mean you can you just won’t be able to earn rewards from it, because you exhausted it (used it too much). So earning cash back will in
- [R83] Upside Free $$.: I use Casey’s gas. Get their rewards and cash back from Upside. Double bonus!! Made over $220 free money. I download Amazon gift cards and free stuff!! Love it!!
- [R93] RetailMeNot No cash back: No cash back for 2026 purchases so far. I have made several orders since January. When I check back my purchases and then just found out they only accept missing cash back within 90 days of the purchase. This is so unacceptable. Going to uninstall the app.
- [R95] RetailMeNot Doesn’t always work: There are times I try to use the codes and they don’t work. But, sometimes they do. Hit or miss.
- [R96] RetailMeNot Not happy: Takes over a month or two to get your reward approved. I shop Walmart multiple times a week and somehow this app never acknowledges anything I order on Walmart…. Still waiting on Lowe’s reward from 6 weeks ago. Really irritating
- [R97] RetailMeNot Real Savings!: I started using this tool during Black Friday and Christmas sales last year. From Nov-Dec I managed to earn $106 back that I was able to cash right out and use for whatever I needed as soon as the New Year started. RetailMeNot is legit and I’m here for it!! Thank you for saving me money! -A Grateful Single Mom!!
- [R107] Pogo It changed: This app used to be pretty good but ever since it changed, in order to to cash out (which takes a long time to earn) you have to provide your address and photo ID. It wasn’t like that before and I’m not comfortable sharing that info. It wasn’t really only a fairly decent app to begin with but over the past year I have been able to cash out $11, but unfortunately I can’t cash out my $6
- [R108] Pogo Love Pogo: Pogo is a great app. I am able to scan receipts, take surveys and play games . I tell all my friends to download Pogo!
- [R109] Pogo Me email: It keeps asking me to reverify me email too many times
- [R110] Pogo Cheated: So I was arbitrarily told today that an offer that I had worked my butt off to get to the top tier of to get the top payout of that the advertiser decided that I had done something to violate the TOS in someway, not sure what that was because they did not disclose that, and all they did was play the game. so instead of a multiple hundreds of dollar payout I get $19.37.
- [R47] Rakuten No cash back for Amazon buys: No amazon 🥲
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store