DoorDash

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] 4/5 · US Too easy: Ordering door dash is so easy it’s somewhat addicting. It’s a life saver when you don’t have a vehicle or cannot drive or just have better things to do. Plus I use it to see what restaurants are around me if I’m not sure. But beware: you will find yourself ordering it more and more often, even when you could get it yourself. ITS JUST SO EASY AND CONVENIENT
2. [R4] 5/5 · US It’s very convenient: This my bestfriend when I finally get home after a 12 hour shift and I don’t feel like driving anymore
3. [R14] 5/5 · US Makes Life So Much Easier!: thank you door dash for the years of service you have provided to me and my family. you guys have made grocery shopping, restaurant cravings, electronic/clothes and everything else offered to deliver such a convenience and comfort for us. we are so thankful and grateful for your services! you have faithful and loyal customers from us forever!! THANK YOU!!!
4. [R35] 5/5 · US Amazing Service: Enjoy everything at the comfort of my home
5. [R2] 5/5 · US The best food drop off: They are amazing great delivery if you have a problem they will refund you credits for the app or you can just get refund for the cash you paid for the food if there is a problem!
6. [R42] 5/5 · US Thankful: I’m just happy that they heard me out cleared things up for me when I was confused and just did the right thing it’s all love why hate eachother
7. [R67] 5/5 · US Great: When issues Door dash is great at fixing things making it right Thank you
8. [R616] 3/5 · CA Not bad but not the best: It’s ok most of the time but I got a bite in my burger once and I tip! So it’s never 100% safe.. plus the fees are ridiculous if you don’t have the DoorDash pass. Positive point is the staff is pretty good answering complaints 🙂😔
9. [R6] 5/5 · US T-Mobile Tuesdays: Can’t thank T-Mobile enough for my Dasspass always wanted to try it and now that I have it I will definitely be resubscribing. Love DoorDash thank you 🥹🥰
10. [R34] 5/5 · US If you use once a week get dash pass, has to have saved me hundreds.: Yuh good
11. [R5] 1/5 · US don't waste your time or money: this app sucks, fees are to high and customer service is really poor.
12. [R11] 1/5 · US Not worth: They overprice the items significantly. You are better off going out yourself or cooking at home
13. [R17] 3/5 · US Door dash review: Great for convenience but just starting to get way to expensive to use anymore
14. [R19] 2/5 · US delivery: i hate that the food takes so long to be delivered my food be cold and i hate the taxes that’s put on the food as well when i go pick my food up it’s way less it should be the same price as it is in store
15. [R12] 1/5 · US Constant mess ups with orders due to delivery drivers: It saddens me to say that I’ve spent a lot of years using DoorDash and a lot of money for DoorDash to constantly have my orders mixed up messed up, delivered wrong or with issues
16. [R16] 1/5 · US Did not receive item. DoorDash refused refund: Had an order where a $7.00 item was not with my order. Clearly shown on the picture the dasher took of the order before I even touched it, that the coffee drink was not there. DoorDash refused me a refund. Wouldn’t even give me credit. So DoorDash quite literally stole from me. I tried to escalate it up the ladder, to no avail. Never in my life have a
17. [R20] 1/5 · US Wrong order no refund: I ordered an order containing 2 meals and a family sized box of pretzel bites totaling $65. This order not only did not come to me but I got the wrong order and it contained one chicken sandwich and a side of tater tots. I tried to contact the driver after I noticed which was very soon after the order was delivered. He intentionally ignored my calls and texts. I sent a refun
18. [R22] 1/5 · US Food: Food got stolen asked for a refund ain’t get it
19. [R18] 1/5 · US Store didn’t have what I need: Store had no supply so I had to cancel order. Still got charged
20. [R9] 1/5 · US I paid extra: I paid extra to get it early and it came LATER than the original time would’ve been BEFORE i paid. Never use this app, Uber Eats is better.
21. [R15] 3/5 · US Extended delivery time: DoorDash is great except for the fact that dashers can pick up multiple orders on the way to yours, extending the time usually past an hour for delivery.
22. [R27] 1/5 · US How fantastic: I don’t agree it’s okay to spend over $30+ for fast food. I’m spending over $10 for 3 burgers from McDonald’s along with fries and 1 drink that usually takes about 30 minutes to arrive at my front door and my food is usually cold by the time your driver finally drops it off. Multiple times I’ve had to reach out to your delivery person to ask why it’s taking so long. It’s not okay fo
23. [R21] 1/5 · US Terrible: If you want your food delivered to the wrong address. At work we have to stay on property. Last night was the second time the photo was taken to the wrong location. It wasn’t on the same street. Their drivers don’t seem to care. I always leave a $4 tip. I’m done with Door Dash. Will try Uber eats. Thanks for me not eating!!!!!!
24. [R70] 1/5 · US Idiot drivers: They need to get better drivers, because I just got sushi and they left it on a complete random person’s door and now I have to drive across town to get my food. Don’t call me lazy, but just don’t rely on them to get to your house with your food. Get better, drivers DoorDash.
25. [R81] 4/5 · US Drivers: Food is fine if the driver does not get lost. I have had two that refused to read my very specific directions about not living in a neighborhood, not accept my call or read my text messages and ruin the. I am a gross overtipper so it really hurts:(
26. [R23] 1/5 · US Very unhelpful: They sneak the annual dash pass in there. I thought I was on monthly and somehow they got me on yearly and refused to correct it. I was just asking for at the least a partial refund but they said no. My information was also leaked on this app someone got my phone number and name and contacted me as a door dash driver. They can have my hundred dollars. It’s the last penny they will
27. [R26] 1/5 · US Lying promotions: I became a dashpass member and I was shone a promotion, if I placed four orders within a specific time frame, id get 20$ off my next order. I completed it, and the app said I could get the reward in 2 days. 2 days later, the promotion is gone and there is no 20$ off anything. I was going to use the app anyway so why show me fake promotions?
28. [R45] 1/5 · US DoorDash app sucks: This app is garbage. It is not intuitive to use, there is a mess of information everywhere, it’s impossible to choose which location to order from, and the payment process is very confusing. I hate this app, and after yet another screwed up order, I will never use it again.
29. [R57] 1/5 · US BIG AND GREEDY.: Absolutely awful. I made an order for a couple of drinks, redbull to be exact. Three 20oz cans. I paid almost $20 but that’s ok, and redbull is expensive. It arrived, and there were three 12oz cans. And the total was EIGHT DOLLARS. It didn’t save my refund preference and it also said the 20oz was fully stocked. So, I tried for over an HOUR to make a complaint. But the site and the
30. [R30] 1/5 · US Scam app: Thanks for stealing my money and refusing to make it right when your service is terrible, your delivery drivers can’t even make sure to deliver the correct food. Restaurants never make/send out the full order, and your agents are completely useless, incompetent and unreliable