Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Is it worth paying for

Manus

60
Value score / 100 Worth paying? Depends It depends

Manus is a powerful AI agent for complex tasks and web development, but its high cost, rapid credit consumption, and poor customer support make it a questionable investment for many users.

Free + in-app purchases seen up to $300 4.7★ lifetime (34,911) since 2025

Manus is praised as a powerful AI agent for web development, research, and complex tasks, with some users finding it superior to alternatives like ChatGPT and Claude R3R7R39. However, a significant number of reviews highlight issues with its pricing model, rapid credit consumption, and unresponsive customer service, leading to frustration and perceived waste of money R10R15R18R20.

Free vs paid

The free version of Manus offers 300 daily credits, which some users appreciate for giving opportunities to try the service . However, these credits are often quickly depleted, even on simple tasks R10. The paid tiers, with prices ranging from $9.99 to $300 R18R43, are frequently criticized for consuming credits too fast, even after upgrading to a subscription R15R18R20. Some users report paying for subscriptions only to find their credits used up rapidly, or being charged for mistakes made by the AI R15R18R40. There are also complaints about additional, unexpected charges for services like hosting outside of the Apple Store R37.

Value complaints

  • Credits run out too quickly, even with paid subscriptions, making the app expensive for the value received.R10R15R18R20
  • The AI often makes mistakes or gets stuck in loops, consuming credits without completing the task or requiring more credits to fix its own errors.R1R13R15R18
  • Customer service is poor, unhelpful, or non-existent, often relying on AI bots that get stuck in loops and fail to resolve billing or technical issues, including refund requests.R1R11R12R40
  • Users report unexpected charges, difficulty canceling subscriptions, or being forced to pay for additional services outside of the app.R25R37R54R118
  • The app is perceived as overpriced compared to other AI tools like ChatGPT or Grok, which offer more for less.R43R52R72

Where it delivers

  • Manus is a powerful and capable AI agent for complex tasks, web development, deep research, and business operations.R3R7R14R16
  • It can handle interactive automation, workflow for repetitive tasks, and present research in easy-to-digest formats.R7R16
  • It is effective at following brand guidelines and finding specific information that other large language models might miss.R32
  • Some users find it superior to other AI tools like ChatGPT and Claude for its memory and task execution.R39R72
  • It offers step-by-step guidance for coding and is helpful for users with limited technical knowledge.R75
Worth paying if

It might be worth paying for Manus if you need an AI agent for highly complex, long tasks like web development, deep research, or business operations, and are prepared for potentially high costs and credit consumption R3R7R16. Users who require interactive automation, workflow for repetitive tasks, or specific formats like magazine layouts for research might find value R7R16. It could also be beneficial for those who need an AI that follows brand guidelines and finds information other LLMs miss R32.

Skip / stay free if

You should skip paying for Manus if you are on a tight budget, expect consistent performance without excessive credit use, or need reliable customer support R1R10R11R13. Users who find other AI tools like ChatGPT or Grok more cost-effective or sufficient for their needs should also consider alternatives R43R52R72. If you are easily frustrated by slow generation times, frequent crashes, or an AI that goes in circles, Manus may not be for you R1R11R13R15.

Evidence note: The lifetime rating is high, but recent reviews are heavily skewed negative, particularly regarding pricing, credit consumption, and customer service. The positive reviews often praise the AI's capabilities generally, while the negative reviews provide specific, detailed complaints about the monetization model and support.

Frequently asked

Is Manus AI worth the money?
Manus AI's worth depends on your specific needs and budget; while it is a powerful tool for complex tasks like web development and deep research R3R7R16, many users report that its credit system is too expensive, credits run out quickly, and customer service is poor R10R15R18R20.
How does Manus AI's credit system work?
Manus AI uses a credit system where tasks consume credits, and users frequently report that credits are used up very quickly, even for simple tasks or when the AI makes mistakes R10R13R15. The free tier offers 300 daily credits , but paid subscriptions and in-app purchases (ranging from $9.99 to $300) also face complaints about rapid credit depletion R18R20R43.
What are the common complaints about Manus AI?
Common complaints about Manus AI include its high cost and rapid consumption of credits, even for simple tasks or when the AI makes errors R10R15R18R20, unresponsive or bot-driven customer service that fails to resolve issues or provide refunds R1R11R12R40, and the AI's tendency to get stuck in loops, fail to complete tasks, or ignore instructions, leading to wasted credits and time R1R13R15.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R10] 3/5 · US It’s great but the app itself has issues: Don’t get me wrong the ai is great but the credits and daily limit stuff pisses me off I genuinely am limited to four attempts to make a complete website or fix a zip file
  2. [R15] 1/5 · US Waste of money: This app keeps running in circles until it uses up all of the points that you pay for instead of being true to the monthly subscription, like an advertises at first
  3. [R18] 1/5 · US This is way too expensive: They keep upping the amount of money involved. You have to pay for mistakes that they have a problem correcting. I just can’t afford it. Right in the middle of work it stops and wants you to pay more money.
  4. [R20] 1/5 · US Great App, terrible Pricing and credit limits: While I actually love using the app, the credits run out too quickly. It obvious they are focused on profiting more than anything with how fast you use up credits. Now that Meta is involved they should make cost cheaper.
  5. [R1] 2/5 · US Tried: Manus will attempt a task over and over then admit it couldn’t do it all along. There is absolutely no support. The AI BOT is useless.
  6. [R13] 1/5 · US This used to be amazing: 40,000 credits and 4 hours and work was not done !!! So disappointing
  7. [R11] 1/5 · US Horrible: Crashes a lot and customer service is not helpful they use mostly AI agents for customer service it constantly will crash your app and stay in a De bugging state. It’ll take you months to get what other apps can do.in a few hours or days. It’ll start out good but end up bad. You’ll be frustrated and will want your money back.
  8. [R12] 5/5 · US Engaño de lo que dicen que ofrecen: Pagué $18,019.40 MXN por Manus Pro. La IA fallaba repetidamente, perdí mi proyecto y créditos, y llevo más de una semana pidiendo reembolso sin respuesta real, solo bots. No lo recomiendo.
  9. [R40] 3/5 · US THIS SITE IS A RIP OFF: It goes in circles using all your credits, their payment systems flawed. They’ve cost me thousands of dollars this week! Worst customer service I’ve ever experienced( update, they fixed it)
  10. [R25] 3/5 · US O app é bom: Mas se atualizar no meio do processo eles te cobram 2X
  11. [R37] 1/5 · US Extortion: Payment on the Apple Store is not the final payment. Manus extorts $23 outside the platform, forcing me to pay additional money outside the Apple Store, supposedly for hosting... But there's no information about this anywhere, and they want to delete my project... If you're interested, contact me, and I'll provide detailed information. · translated
  12. [R54] 1/5 · US Idk if it’s Apple or this app: I had canceled my subscription but some how it still went thru but I didn’t have the money in my account. So instead of just canceling like normal it continues to try and pay for the subscription that I canceled. Since there is no money in the account then as soon as money hit it will take it and because my payment method fails I can not even get a free app from the
  13. [R118] 1/5 · US Billing is a joke: There’s something hanky going on with a lot of these AI tools lately and it makes you wonder… Especially since I’ve been sick and I haven’t been using my tool and suddenly my credits are used up and there’s no explanation for why and the AI agent can’t figure it out that we’re supposed to trust these AI agents to do our work for us really?
  14. [R43] 2/5 · US Token runs out fast: Spent $200 to start. Ran out of time in less than a week. On CharGPT for $20 a month, never runs out. Even Clyde lasts much much longer. Will not use often.
  15. [R52] 2/5 · US Over charging: Over charging when compared to other AI applications, I am getting for free much more from Grok and ChatGPT than Manus, which started to over charge since last month.
  16. [R72] 4/5 · US Better than ChatGPT in my opinion: Better than ChatGPT in my opinion
  17. [R3] 5/5 · US Absolutely must have for web development.: A friend told me about manus after I shared my website building frustrations. I started using manus to host and build my website and I will never go back to any other site. Highly recommend.
  18. [R7] 5/5 · US Exceeding expectations with zero fraction: -Interactive automation -workflow for repetitive tasks Manus is a finisher and then some !!! I’m really looking forward to seeing the website ,
  19. [R14] 5/5 · US w in the chat: bro will get anything done and do it well
  20. [R16] 5/5 · US Manus is a game changer: I love using Manus for deep research. I’m able to have it present the research to me in a magazine format, which I find easy to digest.
  21. [R32] 5/5 · US A Great Assistant: Manus does a great job following brand guidelines and finding information “regular” LLMs either gloss over or pay lip service to. It’s also good with graphics. It’s become a trusted assistant.
  22. [R39] 5/5 · US Replacing Claude: Wow. Manus appears to be so much easier to use than Claude because it doesn’t forget things. It contains memory it does tasks. It goes to the websites and pulls information. It simply seems to be a much better app for every day use
  23. [R75] 5/5 · US Very helpful!: I know nothing about coding and this shows you step by step what they’re doing to make the codes. Also giving extra instructions on what to do to make it work in game. This is now a staple for me

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store