Summary
Summary by Labhouse Mobile SL is worth using for its accurate and efficient meeting summarization, but its paid tiers are expensive and have significant reliability issues for longer recordings and customer support.
This app excels at summarizing meetings and conversations, providing accurate transcripts and concise notes that save users significant time R1R6. However, many users report issues with reliability, especially for long recordings, poor speaker recognition, and a problematic subscription model with difficult cancellations and unexpected charges R70R270R102R237.
Free vs paid
The app offers a free trial, but users report it is often very short (3 days) or immediately charges them R58R111R157R281. Some users lament that features that were once free are now paid R164. The paid version provides full summaries and transcripts for meetings, which many find highly valuable for saving time and organizing notes R4R6. However, the app is criticized for being a paid-only service with limited free functionality R22R299.
Value complaints
- The app is considered expensive, with various price points and complaints about high weekly or monthly charges.R58R139R325R355
- Users report being charged immediately or after a very short trial, without clear disclosure or the expected free trial period.R58R111R157R281
- There are significant complaints about automatic subscription renewals and extreme difficulty in canceling subscriptions, leading to unwanted charges.R102R197R237R256
- The app forces users to pay or subscribe to access basic functionality or even try the app, with some features that were previously free now behind a paywall.R22R74R164R299
Where it delivers
- The app provides highly accurate summaries and transcripts, often better than manual notes, saving users significant time and effort.R1R3R4R6
- It is easy to use and straightforward, allowing users to simply record and receive a summary.R3R12R15R181
- It is highly useful for various professional and personal contexts, including board meetings, committee meetings, training sessions, and critical conversations.R1R4R6R20
- The app effectively captures and organizes dialogue from multiple speakers, breaking down conversations and summarizing key points.R4R6R19R40
It is worth paying if you need an efficient tool for summarizing short to medium-length meetings and conversations, and value accurate transcripts and concise notes R1R4R6. It is also beneficial if you frequently participate in critical conversations or training sessions where detailed, organized notes are essential R1R20.
Skip paying if you require reliable transcription and summary for long meetings (over 3 hours) or workshops, as the app frequently fails to process these R270. Also, skip if you need accurate speaker recognition for multiple speakers, as this feature is often poor R49R151R319. Do not pay if you are sensitive to high prices, as the app is considered expensive, with charges ranging from $7.99 to $99.99, and has reported issues with automatic renewals and difficult cancellations R58R102R139R237.
Evidence note: Recent reviews show a significant number of 1-star ratings, often related to pricing, technical issues, and customer support, which contrasts with the high lifetime rating. The lifetime rating of 4.7 is likely skewed by early positive experiences or reviews from users who did not encounter the current monetization and reliability issues.
Frequently asked
How much does Summary by Labhouse Mobile SL cost?
Does Summary by Labhouse Mobile SL offer a free trial?
Is the app reliable for long recordings?
Are there issues with speaker recognition?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R58] Pricey!: Beware! You only get three days of a free trial and after that you are paying $8 a month. You should disclose that before downloading the app.
- [R139] All or nothing Sucks: I really wanted this app just for taking recordings and turning them into notes while job training and the fact that it’s usable on my watch at 899 a week features that I don’t use is just unrealistic.
- [R325] Mr Smith: It’s very expensive
- [R355] Ansar: It’s quite expensive with nearly 9 pounds a week and not that much of a use for me. Quality is same as of free apps.
- [R111] Need new availability: Wish was a longer trial
- [R157] Did not work: Did not work for me at all no transcriptions or audio and it charged me the yearly payment without giving me the 3 day free trial
- [R281] Great app, but trial issue: This is a great audio transcription tool. However, it has offered me a free trial and then subsequently immediately taken full payment, without refund. This has happened monthly times. I cannot see any way to get a refund.
- [R102] This App will keep charging you: I ended my subscription on 6/13 but they still charged me today on 6/16 for $8.99. Not good!
- [R197] Subscription renews automatically even if u had cancelled it 🤨: No Comment
- [R237] Good luck if you want to cancel: I’ve had the worst time trying to cancel. Used the app for two year don’t need it anymore. I’ve followed the instructions in settings. I tried the chat bot “talk to a person”, I’ve been sitting with it open for over an hour with no reply. I’ve been paying $5.99 every seven days for over two years. Impossible to cancel.
- [R256] Fraud: Scam charging when cancelled
- [R22] Heads up: It only works with a yearly or monthly subscription. · translated
- [R74] Stay free: Quit pushing to Pro version!
- [R164] It good but not good any more: I love using this app because it was free, and all I was doing was putting one audio and then deleting it, but now I can’t do that; they are asking me to pay. Man, that sucks. I am going to have to find another app that is free.
- [R299] Poor: Does not live transcribe, also asking for money before you have even tried the properties of the app is at this stage just frustrating.
- [R1] Amazing: I use this so much! Such a relief to have this and the accuracy is insane! It picks up everything and the summary is sometimes better than the way I would have worded things. I use this a ton to study my passions in my free time and may record a long text and just walk away from it to get the spark notes edition essentially. I really don’t feel like the price is a lot for the impact this
- [R3] Straight to the point: I love how simple and easy this works, I don’t have to overthink just press record, and it gives you a great summary of what the meeting was about as well as the option to edit big thumbs up for this app.
- [R4] Wonderful app: I have been looking for a note taking app for a couple of years. I used this app on the fly for a ladies mission meeting a couple of weeks ago. I got the free trial and I have now upgraded to the yearly payment payment I cannot tell you how wonderful this app is. There were about 12 women and I just put my phone in the middle of the table and we were all talking and this app broke e
- [R6] Saves hours of work: This is a fantastic program, especially for board meetings. That’s what I used it for and it was amazing. I don’t have to write down everything that was said. It puts it in clear concise order.
- [R12] Easy to use: Easy to understand and very efficient program
- [R15] So much to chose and create: This app really is like the bridge that brings the two wedges together. You know you got a bridge you got a big wedge and things just aren’t getting done or someone forgot to do this or whatever whatever whatever this is like I haven’t even played with it that much but I’m already impressed so maybe it’s a hook I don’t know but it’s pretty cool and I’m not a big tech g
- [R181] Great all: This is a great app and very easy to work with. Meetings are summarized and you get 100% of what was discussed. Highly recommend.
- [R20] Perfect: Far exceeded my expectations and the text breakdown is great for training sessions
- [R19] Surprisingly accurate: My first use recorded a 60 minute meeting with dialogue between several speakers. The accuracy of the summary was surprisingly accurate and astute.
- [R40] Great tool: I love how this note taker allows to use ai to make notes simple and with all important points highlighted
- [R497] Not too pleased: I thought I picked a $1.(something) a month option but then I was charged over $100. However it works well and gives good summaries
- [R70] First meeting: I recorded my first meeting that went on for about 49 mins. Then the recording stopped and didn’t save. I started a new summary that lasted about 8 mins. What the hell?
- [R270] Really impressed but seems to fail on long meeting recordings: I used this app to audio record a whole 3 meeting and it identified everyones voice, great summary and made it easy to find what I found. The transcript is very accurate. But used in a day workshop (8hrs) and it fails processing the voices. Cant seem to get transcript or summary. So unfortunately need to look elsewhere
- [R49] Poor quality of output: Multiple speakers are captured as one speaker so it’s hard to base your notes on incorrect speaker notes captured by this Summary AI notetaker app
- [R151] Not perfect but best I was able to find for my needs: This app “works” for me, but it’s not ideal. It’s not good w/ voice recognition even after 7 weeks. For the transcript, remove such details as “Mmm,” “Hmmm” since the app isn’t able to identify the speaker.
- [R319] Speaker recognition is not good: The transcription is ok (not brilliant) but the speaker recognition is awful; in a two speaker meeting it identifies 5-6 speakers and mixes up the speakers.
- [R127] Customer Support: No problem one is responding. I upload a video and the summary never begins. This started 3 weeks ago. I have PAID for the app. NO ONE WILL HELP!
- [R143] Terrible Customer Service: The app works good as long as you do not try to open your account on another device. I purchased a new phone, went to change my email address on file and boom I suddenly have 3 new accounts, all of my recordings are gone and I’ve messaged tech support for over a week without so much as any assistance other than “it looks like you have 3 accounts”. This is not user error
- [R269] Poor responses: Very very concerning that I received a summary from someone else’s meeting and not my own meeting- surely this is a GDPR breach of confidentiality? I sent a message to customer support immediately and it was 9 days before they got back to me. I was able to open the wrong meeting and read the transcript. Very slow response from customer support and what seems like little concern fo
- [R277] Missing information: Recordings have gone missing from private meetings, the support team have no interest at all. I cannot recommend.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store