Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Coconote

65
User verdict / 100 High confidence Divided

Coconote is a powerful AI note-taking app praised for its ability to summarize lectures and meetings, create study materials, and assist users with learning disabilities, but it faces significant criticism for its aggressive subscription model, high prices, and frequent technical issues like lost recordings and login problems.

4.8★ lifetime (16,068) Free + in-app purchases since 2024 by Quizlet Inc updated 1.9 mo ago recent negative 27% 120 reviews across 3 regions
Subscription & Pricing Reliability & Bugs Note-Taking & Study Aids Customer Support AI Quality
5★79
4★23
3★7
2★6
1★35
recent reviews across 3 regions, vs the 4.8★ lifetime average

Coconote is an AI-powered note-taking application designed to help students and professionals summarize content from lectures, meetings, and various sources. While many users find it highly effective for studying and improving productivity, a substantial number of recent reviews highlight major issues with its subscription practices, technical reliability, and customer support.

What users like

  • Effectively summarizes lectures and meetings, saving significant time.R1R13R20R26
  • Beneficial for students, especially those with learning disabilities or ADHD, by organizing material and creating study aids.R4R5R8R14
  • Generates various study materials like quizzes, flashcards, and podcasts from notes.R5R41R48R55
  • Offers good transcription accuracy and supports multiple languages.R16R32R44R51

What users complain about

  • Users are frequently charged for annual subscriptions (e.g., $77, $129.99, $199, £200) without clear consent or during a 'free trial'.R34R37R50R71
  • Frequent technical issues include recordings failing to save, audio playback problems, and app crashes.R12R18R24R46
  • Customer support is often unresponsive or unhelpful, especially regarding refund requests.R31R37R71R84
  • The app becomes unusable after a single note or trial period without payment.R42R68R69R120
  • Login issues, lost notes, and account problems are reported.R3R28R31R34
  • AI-generated content can be inaccurate, irrelevant, or of poor quality.R19R28R33R36
  • Missing or removed features, such as specific games or podcast options, disappoint long-time users.R45

Latest update · v2.46

What the developer says changed (the verdict above weighs this against what reviewers report):

Bug fixes and improvements to Voice Chat.

Recurring themes

Subscription & Pricing negative
Many users report being unexpectedly charged high annual fees (e.g., $77, $129.99, $199, £200) after signing up for a 'free trial' or without clear notification. There's widespread frustration over the lack of transparency regarding pricing and the automatic renewal of expensive subscriptions. Users also complain about being unable to use the app after a single note or trial period without paying, and difficulties obtaining refunds.R34R37R50R71
Reliability & Bugs negative
A significant number of recent reviews highlight critical technical issues, including recordings being deleted or failing to save, audio playback problems, and the app crashing during use. Users express frustration over losing important content and the app's unreliability, directly contradicting the developer's claim of 'bug fixes and improvements'.R12R18R24R46
Note-Taking & Study Aids positive
Many users praise Coconote for its effectiveness in summarizing lectures and meetings, creating concise notes, and generating various study materials like quizzes, flashcards, and podcasts. It's frequently cited as a time-saver and a valuable tool for improving comprehension and exam performance, especially for those with learning disabilities or ADHD.R1R4R5R8
Customer Support negative
Users report extreme difficulty contacting Coconote's customer support, often finding only AI bots or no response at all. This is particularly problematic when trying to resolve billing issues or lost data.R31R37R71R84
AI Quality mixed
While many praise the AI for its summarization and note-taking capabilities, some users report issues with the AI generating irrelevant questions, incorrect information, or struggling with specific input types like PDFs. There are also mentions of the AI being less effective than alternatives like ChatGPT.R19R28R33R36

Who it's for

Coconote is for students and professionals who struggle with traditional note-taking, need help summarizing long lectures or meetings, or benefit from AI-generated study aids like quizzes and flashcards R8R14R41. It is particularly helpful for individuals with learning disabilities or ADHD R8R14R41. However, it is NOT for users unwilling to pay high subscription fees, those who require reliable customer support for billing issues, or individuals who cannot tolerate frequent technical glitches and potential data loss R37.

Evidence note: The recent reviews skew heavily negative, primarily due to billing issues and technical unreliability, which contrasts sharply with the high lifetime rating. Many positive reviews are general endorsements without specific feature details, while negative reviews are highly detailed about critical problems. The developer's notes mention 'bug fixes and improvements to Voice Chat,' but recent reviews continue to report significant bugs, including recording failures and playback issues, suggesting these fixes may not have addressed core reliability concerns.

Frequently asked

Is Coconote free to use?
No, Coconote is not truly free; while it may offer a 'free trial,' many users report being charged a substantial annual fee (e.g., $77, $129.99, $199, £200) without clear consent or after only one note R37R42R50R68.
Does Coconote reliably record and save notes?
Coconote's reliability for recording and saving notes is inconsistent; many users report significant issues such as recordings being deleted, failing to save, or having playback problems, leading to the loss of important content R12R18R46R47.
What kind of study tools does Coconote offer?
Coconote offers various study tools, including AI-generated summaries of lectures and meetings, quizzes, flashcards, and podcasts based on your notes, which many users find helpful for revision and comprehension R5R41R48R55.
Is customer support responsive for Coconote?
No, customer support for Coconote is frequently reported as unresponsive or unhelpful, with users often unable to reach a human and struggling to resolve issues like unexpected charges or lost data R31R37R71R84.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US Timesavee!: This has literally been a time saver!
  2. [R13] 5/5 · US Great app: I’ve been using it for years good tool for meetings and summarizing
  3. [R20] 5/5 · US Awesome, note taking tool: Using to catch the notes for a board meeting…Love It
  4. [R26] 5/5 · US Excellent Assistant: This app takes the best notes of any I have tried! I can load rules into it which it remembers and prepares client notes for me in a way that I can drop them right into my client folder and be on my way. Money well spent
  5. [R4] 5/5 · US Exams: Helps me build confidence for exams
  6. [R5] 5/5 · US I really really like this app: This app is a really good thing for quizzes and stuff. I just use it for studying and to get a higher.
  7. [R8] 5/5 · US Incredible: Helps incredibly when having to write repetitive notes, especially with having adhd. Love love love
  8. [R14] 5/5 · US LOVE LOVE LOVE: So worth the price of the app! As someone who struggles with dyslexia and studying this app has made school so more doable. I love how it allows for so many options and keeping everything simple to understand.
  9. [R41] 5/5 · US Great app: I love this app. It helps me with college courses that are difficult and hard to grasp. It helps me as a person who has a learning disability make the class easier to understand. It summarizes the class that you take and you can make it so it explains it in an easy way and however much information you need to understand the concept. It has mini games and quizzes that make it fun to reme
  10. [R48] 4/5 · US Helps remember information: Has helped me a lot, especially in AP world modern. I inserted my notes to the app and it made me a quiz game and a podcast to hep me practice and remember information.
  11. [R55] 5/5 · GB Carole: Absolutely brilliant. Easy to use, packed with features, and the best revision app I’ve come across. Whether for school, A-levels, university, or professional study, it has everything in one place, flashcards, audio, transcripts, and more. Fantastic support as well. Highly recommend!
  12. [R16] 5/5 · US It’s very well: I don’t know to use yet, but I think that it’s a good app for learning really and that up. Help me too much to be better in class and in my studies. Perdón, si no está bien escrito, no sé inglés muy bien
  13. [R32] 2/5 · US Not very good app: The translation of the app is good, but the opening and closing of it is really bad. I’ve had to delete and had many times.
  14. [R44] 4/5 · US Excelente para estudiar: Me ha ayudado mucho como estudiante extranjera siento que es un gran apoyo en mis clases, ya que me ayude a estar al corriente y poder entender al fondo, las clases que me dan mis maestros. Además es excelente para estudiar, y grabar clases, hacer tus propios apuntes, tanto en tu idioma como en el idioma en la que tomas tus clases.
  15. [R51] 5/5 · GB Best AI note app!: Hands down best app ever! Organises notes well, unlike copilot it creates substantial notes not missing anything! It picks up different accents well and I would not be without it!
  16. [R34] 3/5 · US Updates still under review: Update*** this seems to be an issue created by the app in combination with Sign in with Apple. I am able to access the free trail now, I will update further after I have had an opportunity to test the functionality. I’m also going to see how I can get out of the Sign in with Apple- it has created more problems than it has solved for many apps! I signed up for a free w
  17. [R37] 1/5 · US I am very upset.: I was offered a free trial, and when I took it I was fully charged $77. I have tried contacting the developer but Im only able to chat to an AI bot. There is no credible email I can find and I currently cannot afford to lose $77. This app is misleading and confusing. Very upset!!
  18. [R50] 1/5 · US Billed before end of trial: Buyer beware I was offered a seven day trail but I was billed before the trial ended
  19. [R71] 1/5 · GB Wrong subscription.: I had accidentally purchased the annual version of this app and requested a refund so I could then use the monthly. My refund was downright refused without any reasoning from Apple and without any reasoning from Coconote itself. I explained my situation and with the economic climate being difficult I was horrified with their decision. I will use the app due to having no choice
  20. [R12] 2/5 · US Issue: There is a issue with recordings too easily being deleted. There should be a trash the retains for a few days. I’ve lost a lot of important content.
  21. [R18] 1/5 · US Not good: It screws up recording and the playback gets messed up regularly too. Not a good purchase.
  22. [R24] 4/5 · US Good Enough: I really like the original version it seems like every time there is an update there are inherited issues-quiz won’t upload the recording pauses randomly
  23. [R46] 1/5 · US Didn’t work: I tried recording my lecture and after I was al finished it said it was an error and got rid of the entire lecture
  24. [R31] 1/5 · US App is great but Support is AWFUL: I used Coconote for about a year. Overall it was good. Not amazing, but good enough that I kept using it and let the subscription renew. When it renewed, I was charged $129.99 and immediately after that the app logged me out. Since then I have not been able to log back in at all. All of my notes from the past year are gone. There is no customer support email or p
  25. [R84] 1/5 · GB Not honest: They are not honest about taking money out of your account after the free trial. At no point was I asked if I wanted to continue or that the free trial has come to an end. The highest amount gets taken out if your account without permission. I never got to choose what plan I wanted or whether I wanted to pay weekly, monthly or yearly even though they advertise those options. It’s very
  26. [R42] 3/5 · US Mid: It is a good app n I need it but I Js don’t like how we get one note use
  27. [R68] 4/5 · GB Pros / Cons: I feel like this app is amazing at note taking but as someone who want to get this done without spending a dime it’s a bit tricky as after making one note it says you must pay otherwise I think it’s an amazing app 👍👍👍
  28. [R69] 1/5 · GB another useless ‘study’ app: don’t waste your time - doesn’t work without the yearly subscription
  29. [R120] 1/5 · CA Would be ok: This app has a lot of very useful things. But you can not do anything intel you pay. (There is a super god deal at the start I wish I got it.)
  30. [R3] 1/5 · US Won’t work: This sucks because it won’t let me make a new note
  31. [R28] 1/5 · US Inconsistent: Not good for nursing students I guess. The AI generator will test me on questions that are irrelevant to the lecture. For example, if my professor tells me to revert to a certain page to review important information, the app will give me a quiz question on which page I need to find that information on. It’s very inconsistent and just recently hasn’t been letting me login. Too many is
  32. [R19] 4/5 · US Good but ….: While this app offers wonderful notetaking and the consolidating of ideas, unfortunately it sometimes brings in other ideas from other sources (and one doesn’t know who those sources are) and also has a very annoying bot that wants to connect with you and talk with you, but there is no way to delete the bot. If those other sources could be deleted or, at the very least, shown who the
  33. [R33] 1/5 · US Language Problem: Keeps translating my lectures to Armenian for no reason. I’m an American college student who only speaks english.
  34. [R36] 4/5 · US Very useful: My only grievance is that anytime you ask for the notes to be rewritten, they become twice as long, even if you specifically ask for the same length. Otherwise, it’s a really useful tool. It saves me so much time from not having to skim readings and dig for key points.
  35. [R45] 1/5 · US Missing features: I used to LOVE this app! Now they’ve taken away a few games. But the feature I used MOST was Professor Profane’s Podcast! I was devastated the other day when I couldn’t choose him!
  36. [R47] 2/5 · US Unreliable: When it works, which is most of the time, it works well. However, it glitches more times than it should and only saves a few seconds of a recording that was hours long. I can’t trust it because of this.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store