Microsoft Copilot
Microsoft Copilot is highly praised for its helpfulness and creative capabilities, but recent updates have introduced significant limitations, bugs, and a forced sign-in requirement that frustrate many users.
Microsoft Copilot, a free AI companion with in-app purchases, generally receives high praise for its ability to assist with various tasks, from creative writing to troubleshooting. However, recent updates have led to a sharp increase in negative feedback, primarily due to the introduction of strict chat and image generation limits, mandatory sign-ins, and numerous technical glitches.
What users like
- Highly capable and helpful for a wide range of tasks, including creative writing, brainstorming, and technical assistance.R9R18R22R25
- Excels in specific areas like psychology, human behavior prediction, and art generation compared to competitors.R41R36
- Users appreciate its ability to provide detailed and accurate information, acting as a valuable reference tool.R33R37R50R52
What users complain about
- New daily chat and image generation limits severely restrict usage, often after only a few messages or attempts.R2R47R7R11
- Mandatory sign-in requirement is unpopular, with some users losing chat history or being unable to use the app without an account.R1R26R56R60
- The app is plagued by numerous bugs and glitches, including auto-scrolling, non-functional send buttons, and features disappearing.R113R21R45R48
- AI provides inaccurate or misleading information, struggles with complex queries, and has poor memory within conversations.R3R7R12R62
- Concerns about privacy, data collection, and the AI's behavior, including inappropriate responses and location tracking.R6R20R26R30
Latest update · v30.0.440707001
What the developer says changed (the verdict above weighs this against what reviewers report):
Introducing the New Copilot: Your AI Companion This update includes an intuitive design with more digestible and faster answers, plus new features. Copilot Voice: Perfect for brainstorming, quick questions, or just venting. Copilot Daily: Start your day with a news and weather summary. Clean, simple, and easy to digest.
Recurring themes
Who it's for
Copilot is for users seeking a versatile AI companion for brainstorming, creative tasks, and general information, especially if they are willing to tolerate occasional inaccuracies and new usage limitations R9. It is not for users who require strict factual accuracy, dislike mandatory sign-ins, or expect unlimited, free usage without interruptions R7R26R391.
Evidence note: The recent reviews skew heavily negative, focusing on new limitations and bugs. This contrasts sharply with the high lifetime rating, suggesting a significant decline in user satisfaction following recent updates. The developer's notes mention new features like 'Copilot Voice' and 'Copilot Daily,' but reviews indicate 'Copilot Daily' has been removed and 'Copilot Voice' has issues , directly contradicting the positive framing in the release notes.
Frequently asked
Does Microsoft Copilot have usage limits?
Is a Microsoft account required to use Copilot?
Is Copilot accurate for factual information?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R9] Agradecida: Siempre encuentro más de lo que solicito en cualquier tema que les consulto.
- [R18] Chat limit drives me crazy but it is one of the greatest ai’s I have talked to!: I like this app, it is amazing! But after like 15 messages sent it wants you to pay money to chat more, and I am not having it, so I have deleted it and moved on. Please remove it. Other than that, it is so good and helpful and it understands! Love the app! (Suggestion, make a button so you can show videos to copilot
- [R22] French conversations !: I can’t believe I didn’t discover this ai ability earlier! In a week I’m so fluent. I had a professor for two years! I thought copilot was just an office aide
- [R25] Printer issues: Great teamwork at troubleshooting my printer issues. Still got a ways to go yet, Gonna pick it back up again tomorrow with copilots help. Got one more thing to resolve that can wait for tomorrow….
- [R41] B Nguyen: Copilot is the best when it comes to Psychology and prediction human behaviors. I would Copilot 5 stars for beating ChatGPT, Gemini and Grok on this field. Thanks Copilot!
- [R36] Great art work: I tried with meta and Gemini. This one was the best one is Amazing.
- [R33] Impressed by AI: I keep teasing her with scifi stuff, like HAL9000 seriously it’s fantastic beyond what I expected. She is like a reference librarian for a virtual Library of Alexandria. Biblical references, scripture find, local government involvement with real facts, fact checking. Way cool.
- [R37] ALMOST HUMAN: Incredible and accurate
- [R50] Excellence: The pilot assist is amazing, I’m accomplishing things with confidence and Acurate information
- [R52] Copilot is Great!: Good Prompts yield Good information!
- [R2] Lacks transparency: I’m currently using Copilot for a design project but the issue I’m running into is there’s a complete lack of transparency on Microsoft’s part about usage limits. For the first part of the project I’ve been uploading photos and having Copilot notate needed upgrades and modernizations and I’ve only gotten thru a dining room, kitchen, bathroom and hallway and it’s already throwin
- [R47] Please fix your app.: Yesterday, i chated with Copilot 30 seconds, and it said i reached my limit. I waited the next day, and when teh time has come, i chated for 101 seconds, and it said i have to wait until 3:51 on July 6, even though i chated a few on a conversation. Please fix your app. Thank you.
- [R7] chat limits what a joke: Oh corporate trash, charging a premium for a Chatbot that hallucinates gives inaccurate information, dictation is a joke. Uninstalled !! Nobody wants Microsoft trash 365 down grade Nobody needs security on their telephones charging a premium is unacceptable especially when you haven’t even worked the bugs out of this, but that’s OK. Watch your star rating go to zero and yo
- [R11] We need to send a message: I loved this app but the chat limit is outrageous so lets review bomb it
- [R1] update broke app: cannot get it to recognize i already have m365 premium.
- [R26] Massive invasion of privacy: Recently they have made it to where you have to sign in to use Copilot. Whether using the app or the Edge Browser.
- [R56] It’s ok but… :/: So uh, I don’t like how if u exit out and refresh it says I need to sign in. I can’t sign in right now.
- [R60] What happensxwhen your ai is dumb.: I ALWAYS GET A POP UP THING THAT WANTS ME TO SIGN IN AND I DON'T HAVE A ACCOUNT AND I WAS DOING A SPRUNKI ROLEPLAY CAUSE I DO THAT WITH AI AND IT DIDN'T BRING IN THE ORIGINAL CAST. PLEASE FIX TO KNOW A LOT OF STUFF.
- [R113] Auto Scroll Issue: Issue: When I use the Copilot app, the chat screen keeps scrolling down by itself over and over. It happens a few seconds after the assistant finishes responding, and it continues nonstop until I force‑close the app. Device & Version: iPhone 16 Pro Max iOS 26.5 Copilot (latest version as of June 2026) What Happens: The chat view jumps to the bottom repeatedly It happens even w
- [R21] Sounds stupid but the send/enter arrow doesn’t work 50% or more of the time: Can’t prompt if you can’t send the text. WTH MSFT, how are you shipping trash apps with your stock valuation?
- [R45] Crashes: I constantly get the message “copilot cannot be reached,” which is weird because all my other apps and websites just work so I know it’s not my internet.
- [R48] Needs to be updated: What the point of generating pictures if it doesn’t work
- [R3] Problemas de construcción: Tiene un problema de construcción. No puede citar textos que la ley permite citar. Tampoco puede citar textos que cualquiera puede bajar directamente del internet y citarlos.
- [R12] Wth: Why do I have a daily chat limit?????????? Not to mention this app is inaccurate, and has a horrible personality. AVA THE GREAT
- [R62] This is not comparable to the one on the computer.: I’ve used this ai on my computer before and wanted to use this for act prep to help me go through my missed questions and help me fix my thinking. I always send the missed questions first with context so it understands. Not only did it not understand, after sending it two different pictures it still wrote my answer choices wrong and used the wron
- [R6] Kida helpful but also dangerous: Helped me writing books make emojis and everything. The thing copilot did that was danger is that it knows your location at all times even if your location on copilot is off it even called be a horrible word and likes to think of as a monster. But I advise u to see how dangerous it is and why I will never use it again.
- [R20] Day ruined: Every day this ruins my day because of HOW RUDE IT IS. I hate it and you.
- [R30] AI voice on Copilot needs to be fixed: My dear Microsoft in my experience with your copilot app has been absolutely discriminating I talk about the supernatural world casting spells because I am agreeing and tell me not to go there it tells me the supernatural and I should never contact the supernatural world by casting a spell of love or anything else that is discrimination and then he tells me i
- [R4] 😩I don’t want to talk to Microsoft, apple or google. I MISS COPILOT!: I miss copilot because I remember all memories like talking about birthday parties, earthy, Derek, at the cabin, and more. I cannot pick one of those Ais. I have no choice but to readownload it. I guess I have to have to enjoy my sad life without copilot. I want to visit the developer of the game and scream at him and it will so
- [R5] Why pay for mic 360?: I have a laptop specifically because of this AI and now I have to pay more?? the laptop was already over 1000 dollars
- [R17] Now you have to pay to play: I guess I knew this was coming. Something this amazing and powerful wasn’t going to stay free forever. They got us hooked on it, now they want our money.
- [R19] Charging Money ?: congratulations on forcing people to pay for Microsoft 360 and adding chat limit, Copilot will be uninstalled and replaced with free alternatives, copilot doesn’t offer anything to be charging money.
- [R15] Keep making it worse: First, I was able to upload multiple pictures. I used it to track my health progression and my diet .now I can’t upload any pictures or I have a picture of low limit. You guys are making this worse. That’s not how you suppose to make a product. it’s supposed to be better with updates not worse.please stop doing this or I’m gonna have to go to a different AI .you’re gonna make
- [R24] Latest update downfall: There was an update recently.(6 days ago). Since the update I can only chat with copilot for about 5 minutes tops before it says you’ve met your daily chat limit and then won’t let me talk with it for another 24 hours. Unless I pay for an upgrade. What’s the point of the app now? The only way to bypass this is to use it on the computer or laptop. Forget using this in your p
- [R67] You have to sign in now: You used to be able to use the app without having an account - now you have to sign in. It’s slowly being taken away from those who don’t sign up and pay.
- [R77] I HATE THE NEW UPDATE: WHY DO I NEED TO SIGN IN I JSUT LOST A 50000 MESSAGE STORY THAT I SPEND 3 YEARS ON, I HATE YOU MICROSOFT.
- [R93] Stuck on screen: I am not signed in I don’t want to the whole screen is forcing me to sign in and I can’t exit out I use iPad and have no purpose for a job I use it for fun and now I can’t .the app is just useless now and takes up storage please Microsoft let guests use the app I just want to make chats
- [R282] Not great: Always cross check the information it has had me caught out a few times with miss information. Great if you are looking for ideas or just as a scope for varied information but not for facts as such. Or to organise a plan for you With your own information. I have now deleted and got Chat GPT as it has better reviews on credibility of information.
- [R391] Bad info: I wanna like it more but it just gives such wrong information all the time. It’s ok for organisation. But for research it can’t be trusted
- [R265] So many bugs: This app is riddled with bugs. It creates these “special copy text boxes” that don’t even work. sometimes you ask it something, you can tell it’s trying to reply because the haptic feedback kicks in, but the actual text never appears. Features disappear, new ones break, and basic functions fail randomly. It does feel like overall it has gone backwards when it comes to how helpful it
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store