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Updated July 2026 · real, multi-region App Store reviews
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Is it worth paying for

myStop Mobile

45
Value score / 100 Worth paying? No Skip it

myStop Mobile is a free app that can be helpful for real-time bus tracking and planning, but it is plagued by frequent bugs, crashes, and inaccurate information, making its overall value inconsistent.

Free to download seen up to $20 4.4★ lifetime (12,220) since 2013

myStop Mobile is a free app designed for bus tracking and route planning, with many users finding it helpful for real-time updates when it functions correctly R11R42R91. However, recent updates have introduced numerous bugs, crashes, and inaccuracies, leading to widespread frustration and making the app unreliable for many R15. There are also reports of unexpected charges, despite the app being listed as free R32.

Free vs paid

The app is listed as free, and most users access its core features, such as real-time bus tracking and schedule viewing, without explicit payment R11R42R91. However, one review mentions an unexpected charge of $10.59 after reinstalling the app due to updates, with no prior indication of fees R32. This suggests that while the app is generally free, there might be hidden costs or regional variations in monetization not clearly communicated.

Value complaints

  • One user reported being unexpectedly charged $10.59 for the app after reinstalling it, despite it being listed as free, with no prior indication of fees.R32

Where it delivers

  • When the app works, it is very helpful for live bus tracking, showing bus locations and estimated arrival times, which assists users in planning their commutes and avoiding long waits.R44R88R98R113
  • Some users find the app useful for navigating public transportation, especially those without a car or in specific cities like Durham, NC, or Park City.R11R42R91R94
  • Recent updates have fixed some long-standing issues, such as the map automatically zooming out and disappearing, improving the user experience for some.R29R44R53R171
Worth paying if

Given the app's frequent bugs, crashes, and unreliability, it is not worth paying for at this time R15. The reported unexpected charge of $10.59 also raises concerns about transparency R32.

Skip / stay free if

You should skip this app if you rely on consistent, accurate real-time bus tracking and a stable user experience, as many users report frequent crashes, inaccurate times, and maps not loading R6R15. Also, skip if you are concerned about unexpected charges, as one user reported being charged $10.59 without prior notification R32.

Evidence note: The evidence for monetization is thin, with only one review explicitly mentioning a charge. The majority of reviews focus on functionality and bugs, suggesting the app is primarily used as a free service.

Frequently asked

Is myStop Mobile free to use?
myStop Mobile is generally listed as a free app, but one user reported an unexpected charge of $10.59 after reinstalling it due to updates, with no prior indication of fees R32.
Does myStop Mobile provide accurate real-time bus tracking?
When it works, myStop Mobile can provide accurate real-time bus tracking and arrival times R88R98, but many users report frequent inaccuracies, glitches, and buses disappearing from the map R6R12R15R20.
Are there common bugs or issues with the app?
Yes, common bugs include frequent crashes R3R4, maps not loading or displaying streets R5, the map constantly zooming out , and issues with selecting or favoriting stops R3R4R7.
Does the app work well with recent iOS updates?
Recent iOS updates have reportedly caused new issues, with some users experiencing glitches, crashes, or the app failing to load after updating to iOS 18 or 16.0.3 R75R179R182R198.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R32] 2/5 · US It’s not free: I love the app. I had to uninstall and install it again because of updates from our bus routes. However be aware that I was charged $10.59 for the app. It would’ve been nice to know the cost before being charged. There wasn’t any indication of fees before I downloaded it.
  2. [R44] 5/5 · US No longer Sloppy!: Update! After years of frustration with this app, they finally got it right! What I found out though was that I didn’t see the new improvements until I deleted the app and reinstalled it. This is a bit of a flaw in itself but the benefits make the app much more useful. It no longer automatically zooms out and a recent upgrade had caused the underlying map disappear. But all tha
  3. [R88] 4/5 · US MyStopMobile >>>>>>: Great app. When it worked in my city Grand Rapids, Michigan for The Rapid Bus System, it showed live locations of each bus. It was amazing. The real time tracking was accurate and amazing. I felt more than prepared for the bus system no matter the time. A few years back, there was an update, and the real time tracking feature seemed to be disabled for all buses in the city.
  4. [R98] 5/5 · US Ginny Derome: Track my bus does good by me!!! Live bus arrival is good too! 08/2024
  5. [R113] 5/5 · US On time: I take the bus everyday and this app has help me so much. I can be on time I just check when my bus is coming. I can also plan different ways to get to my destination
  6. [R11] 5/5 · US Durham Mobility: Good application recommend for Durham NC
  7. [R42] 4/5 · US Helpfulness and Availability: I really love this bus app and system especially due to being in college without a car. The weekday hours are very good but the weekend hours are a little rough with the buses stopping at 6:10 and 5 going back. I would speak for a few students here at HGAC that that is a little early on the weekends. But thank you for your transportation it helps us all a lot.
  8. [R91] 5/5 · US Love the app: Very helpful since I don’t have a vehicle makes it very easy and helps with getting to a stop
  9. [R94] 5/5 · US Acadia NP: Great way to get around the beautiful park. Drivers and volunteers are great and very helpful.
  10. [R29] 4/5 · US 1 Fix Request: Entering an address is good but, when you need to pick from address choices the app gives you, the text on those are small even when you set large text for the app at the max size. I’m grateful that at least manually entering an address is readable. Thanks to a recent update.
  11. [R53] 3/5 · US Thankful but cautious: I’m glad this app exists and helps me track where my busses are, but seeing nothing but bugs in releases with release notes like “minor improvements” does not help my confidence. At least they fixed the zooming bug.
  12. [R171] 5/5 · US Great app again!: Mid-Jan the app was crashing for me as soon as I tried to use it despite reinstalls etc. It is now performing fantastically.
  13. [R6] 1/5 · US Bad app: The app is suppose to show where the busses are and how long it’ll take before they get to a stop. The ONE route I need to keep my eye on doesn’t show the busses and the times are incredibly unreliable. Please fix as soon as possible or recommend a better app to use
  14. [R12] 1/5 · US Unreliable: Unreliable for tracking.
  15. [R15] 1/5 · US Bus: The bus is never accurate and it always glitching when I need the bus. it sometimes never pops up when I need it the most
  16. [R20] 1/5 · US No info: No bus information, drivers never login to the app. Bus is never accurate with times.
  17. [R3] 2/5 · US App crashes when trying to click on star for favorite stops: Please update app more often
  18. [R4] 1/5 · US Buggy app: Is not very responsive and crashes when you favorite stops
  19. [R5] 2/5 · US *When* it works…:(: It’s helpful. Too frequently it simply doesn’t. The route lines are missing so it just shows a display of stop dots, without reference to the routes. Apparently the drivers have to manually log in in order for the gps to operate. If they don’t, or fail to do it properly, you have no idea where the bus is. Also the stop info refresher hangs up horribly so good luck.
  20. [R7] 1/5 · US Doesn’t work well on iPhone: When you go to select route it gives you an unscrollable list of routes. When you swipe up on the section to set the focus/increase the length of the list it is still unscrollable and cuts off the last route before needing to scroll. It’s just white after the half last route. Literally unusable
  21. [R75] 4/5 · US Update probably needed: I’ve used this app for years and years. Been very, very reliable. But since updating to ios18 it’s been pretty glitchy. I can’t seem to pull up a specific stop without at least 3 tries.
  22. [R179] 3/5 · US The app keeps glitching: My daughter has had an issue with the app glitching for the last two weeks on her phone and now with the last update now mine phone is also starting to glitching. We both use the app on a regular basis but doesn’t want to open it is kicked us out. It use to work great tell now. I have rebooted my phone and deleted the app and re-download it and it’s still doing the same th
  23. [R182] 3/5 · US Cannot open on iPhone: After the update, cannot open on iPhone since yesterday
  24. [R198] 3/5 · US Was working fine until iOS update: This application was working fine until the latest iOS update for 16.0.3 and now it does not work at all. It just starts to load and that’s all the farther it goes with the load wheel just spinning…

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store