Todoist
Todoist is a highly-regarded, robust task management application with a long history of positive user experiences, but recent updates and pricing changes have introduced significant bugs, usability issues, and concerns about customer support, leading to a noticeable decline in recent user satisfaction.
Todoist is a long-standing task management application praised for its intuitive interface, powerful features, and cross-platform compatibility. While many users find it essential for organizing their lives and work, recent updates have led to widespread complaints about syncing issues, app crashes, and a lack of crucial integrations, alongside concerns about customer support and pricing.
What users like
- Effective for personal and team task management, supporting simple reminders to complex projects.R1R20R14
- Offers intuitive data input, including quick task entry and verbal entry.R1R48R20
- Provides robust, customizable features and a user-friendly design.R14R25R48
- Highly compatible with various platforms (iOS, Android, MacOS, Windows, web) and methodologies like Getting Things Done (GTD).R22R285R32
- Helps users stay organized and productive, with many calling it a 'life saver'.R36R49R7
What users complain about
- Frequent syncing issues and data loss are reported across devices.R8R16R29R201
- Lack of direct integration with Apple Calendar and limited calendar options (only Google or Outlook).R9R38R41R209
- Recent updates have introduced bugs, including app freezing, crashing, and inability to add tasks.R78R81R82R360
- Customer support is unresponsive or nonexistent, especially for billing and access issues.R8R43R75R77
- User interface changes in recent updates are unpopular, removing useful features like the add button and swipe gestures.R21R56R60R86
- Some users find the app confusing, overly complicated, or not intuitive.R34R68R152
- Many basic features, including reminders and certain project functionalities, are now behind a paywall, making the free version less useful.R88R240R453R601
- Issues with widgets not working or disappearing after updates.R42R290
Latest update · v26.7.3
What the developer says changed (the verdict above weighs this against what reviewers report):
The bugs were getting a little too snug in their rugs, so we shook them out. Select “What’s New” in your settings to view even more polishes and bug squishes.
Recurring themes
Who it's for
Todoist is for individuals and teams who need a robust, cross-platform task manager to organize daily reminders, complex projects, and integrate with other tech R1R22R32. It's particularly suited for those who appreciate natural language input and a flexible system R1R14R48. It is not for users who require seamless Apple Calendar integration, expect responsive customer support for critical issues, or prefer a simpler, less complicated interface without a subscription R9R34R41R75.
Evidence note: The evidence for customer support issues is strong and consistent across multiple reviews. The claims of bugs and UI changes are also widely reported. The positive aspects are primarily from long-term users who still appreciate the core functionality, but even some of these reviews mention recent frustrations.
Frequently asked
Does Todoist integrate with other calendars?
Is Todoist free to use?
Are there known bugs or syncing issues with Todoist?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Amazing Application: I have been using this application for over 13 years and have been witness to the amazing product development that the task manager is today. Very intuitive data input allowing for simple daily reminders to complex team project management. I love the simplicity of quick task entry putting the essential organizing categories up front. It even allows for verbal entry. Ther
- [R20] Highly recommended: Been on the paid plan for years now. So intuitive and easy to use, truly a game changer. You can create projects (private/shared/work team), easily organize with labels and levels of priority. It has board view, list view, calendar view, set multiple reminders with an alarm, add Time Tracker to see how much time you spend on a task etc. Now you can also add tasks by speaking. J
- [R14] The best comprehensive task manager I’ve used to date: I’ve used a lot of different task management apps, Things, OmniFocus, TickTick, iOS Reminders, and this is by far the best. It offers both robust, customizable features *and* user friendliness. It’s also very compatible with the Getting Things Done (GTD) methodology. I highly recommend!
- [R48] Best task app: Todoist is the kind of app I actually use on my phone constantly. It feels clean, fast, and not annoying, which already puts it above a lot of productivity apps. Adding tasks is easy, recurring tasks work well, and the app does a good job of helping me stay organized without making task management feel like a second job. What I like most is that it stays simple unless I want more st
- [R25] Switched from TickTick. Won’t be able to go back: Having a separate deadline is life saving. The app is also so maybe the smoothest, big-free app I’ve ever used. Probably smoother than the iOS apps themselves! Everything is incredibly intuitive and user friendly. Aesthetically pleasing for the most part as well.
- [R22] Solid if you need cross-platform tasks: For most people, Reminders is probably more than adequate and possibly more effective. Todoist is a good choice if you’re jumping between MacOS, Linux, or Windows along with mobile devices all the time. One thing I like about the software is it is extremely powerful, but that power is thoughtfully concealed so it doesn’t overwhelm. Finally, MCP server con
- [R285] Todoist - an honest review: While MacOS’s Reminders is actually quite good, Todoist’s presence on Mac OSx, iOS, Windows & via the web means wherever I am, I can capture the demands on my time & also manage my existing tasks in an easy fashion - it is proving a real driver to make me more responsible for all the demands on my time
- [R32] Transition from Paper: I’ve loved my handwritten planner for ages. Most calendar planning apps have something which makes me revert back to paper, usually in the transition and the commission to habit. Todoist has been the smoothest transition. I love it and I love that it’s synced and integrated anywhere I have tech. Which is everywhere. It still feels a tad wonky on task creation, but I think th
- [R36] Life Saving: I live with a traumatic brain injury - much recovered except for short term memory - was soooo frustrating and debilitating to be reminded of damaged executive functioning. Thanks much to this app I am managing my daily life easily and successfully. I almost feel smart again!!!!
- [R49] Keeps Me Organized: I absolutely love this app. It helps keep me organized, keep track of all my daily, weekly and even monthly tasks. I love being able to mark things off of my list as completed, and it really does make me feel better about my life, lol.
- [R7] The BEST to do list app: I’ve been using this app for years, and it is so clear, helpful, and direct. I can’t live without it.
- [R8] User: I was enjoying it but with software updates it tells me to download the latest version but will not allow it (I guess the new version can’t be run on older platforms). So, it still asks me to download the new version each time I open it, and it now no longer syncs between devices. And, as far as I can tell, there is NO WAY to contact customer support or get any help with it. A useful tool wh
- [R16] No hay sincronización: Existe un falta de sincronización entre completar una tarea desde las notificaciones y creando tareas con Siri que no aparecen y no envía recordatorios a menos que necesariamente vuelva a abrir la aplicación
- [R29] Delays in updating the data and data loss: You change it on iPhone app, it can’t sync, overrides by desktop version, you lose your updated data. Ongoing problem for years.
- [R201] Great system, but app not working: I have been using Todoist for years, but today noticed that the app and website are out of sync. I even checked the site on my phone and it matches the computer. I hope they fix the app as the whole ecosystem is closer to 5 stars.
- [R9] Calendar is the one big disappointment: I’m confused why I can’t sync my iCloud or a CalDav calendar with Todoist. I was hoping to move away from Google Calendar so it sucks that the options are so limited. I considered creating my own Todoist integration, but I don’t think the SDK allows me to sync calendar events. Looking for an app that can handle tasks and events with my family. The tasks par
- [R38] Doesn’t connect to apple calender: Can’t use it for anything, doesn’t even connect to my calender? Built for iOS? Useless app.
- [R41] No Apple Calendar Integration: No Apple Calendar integration in 2026 is insane. You won’t be able to add your calendar events to Todoist unless you use Google Calendar or Outlook. There are a lot of people that don’t want Google or Microsoft to have access to their personal calendar. Unfortunately, Todoist doesn’t care about those people.
- [R209] Calendar support is lacking: This is a really great task manager. Two features of it seriously hinder my use of it. 1, it doesn’t have start dates. This has been a contentious topic over the years, with GTD purists wanting this, and Doisist writing lots how it isn’t a useful thing. 2, it doesn’t connect with Apple calendar. Their website shows UX that isn’t current, and besides, you cannot lin
- [R78] App unusable with current bug: Cannot add a task - when you click the red plus button (or any other option to add a task) the creation window pops up but then the whole thing freezes. I have to then force close the app and have not been able to create any tasks through mobile app. I’ve uninstalled and reinstalled and it still doesn’t work.
- [R81] Buggy.: I’ve deleted and reinstalled and still can’t add a task or create a new list. I click the red button and every field is non responsive and I can’t dictate. Fully can’t use the app bc of the bugs
- [R82] Can’t even create a task: Clicking the red plus button opens a menu to enter a new task at which point the app becomes unresponsive and tapping anywhere does nothing. Does not bode well. At least you guys have a fancy ui I guess
- [R360] Buggy: I like the app but have noticed a really annoying bug recently. When I add or complete a task the whole app closes unexpectedly. It makes the process of adding tasks or ticking them off very tedious.
- [R43] Support not responding: I’ve been a paid subscriber for over 8+ years. Lost access a week ago. Restore doesn’t work. Support not responding. Already submitted two tickets 7+ days ago.
- [R75] Customer Service is Nonexistent: I recently purchased and annual subscription to Todoist but unfortunately the app doesn't appear to recognize that I did. I submitted a support ticket (actually several) since there is no way you can actually speak to a human and they have yet to address this concern.
- [R77] Horrible: They’ll take your money & support never answers
- [R21] bring back the add button: every since you guys removed the add button from the main menu i have been furious. my live is falling apart now please do add it back otherwise i will sue you.
- [R56] Why take away the swipe to select option: Now I have to use both hands because they depreciate swipe to select. Makes working super hard on my phone now
- [R60] New app feels bad: Todoist user for 8 years and the new version just “feels” bad. Theres no feedback when you scroll down to refresh. You have to swipe further than necessary to do a quick action. The interface organization is a mess and isn’t remotely similar to desktop. Very, very bad. Please work on this
- [R86] Bring Back Swipe Left: I used Swipe Left to select task A LOT. You got rid of it but why? And you replace select with a tedious Two-Finger drag? Why?
- [R34] Hmmmm: Wow, I must be a complete Moron, because I find this app to be very confusing! Deep Work? Weekly Reviews? 81 items to read in Deep Work alone! What’s up with all that? I just want a nice easy, clean “To do list” lol…..this app is WAY to complicated for imbeciles like me I guess.lol I’m sticking with Apple Notes & Reminders.
- [R68] Notes app is better: It’s like a step more advanced than the Apple Notes app in that it splits up tasks by days. But in my opinion, advanced doesn’t always mean better. Just less user-friendly in this case. Very simple app, 3 stars because it doesn’t make you pay for basic features. But I’m not a fan.
- [R152] Confusing: I need to focus a lot to understand the app. This is frustrating
- [R88] update: it sucks. they got rid of the general tab which is the most useful list and force you to date everything. also many features are now behind a pay wall
- [R240] Subscription: It used to be a great app until everything was moved to the premium version you need to pay for.
- [R453] Reminders???: I’m so confused, I could have sworn I used to be able to to add notification based reminders within this app but they’re now behind a paywall. Putting the ability to remind myself behind a paywall takes away the whole apps use for me because I have memory issues and need a prompt to even remember to check my to do list! If I can’t remember to check the app without prompting, it’s j
- [R601] Can’t do anything without money: This is literally the IOS Reminders app, but you need to pay to do more stuff. I like the minimalist look but everything else can be found and done on the IOS app. Personally not a fan.
- [R42] Widgets?: I really enjoy the use of this app, and have enjoyed the prior Widgets. Unfortunately, the recent update the widget disappeared.
- [R290] such a good app: improvements: - option to enable a status ( to do, waiting, started, done) option instead of traditional check box. with customisable options - FIX IOS WIDGETS!! so annoying apart from these, amazing app haha
- [R61] Why??: This company is too successful to not be able to have direct calendar integration! Why? Calendar and to dos are too integrated to not include in a task manger.
- [R23] Horrible Interface: This apps SUCKS. It’s impossible to add members, I literally only wanted to add one member to a project and it failed over 20 times. The interface sucks. Instead of it being easy to use and track, the setup itself was a nightmare to navigate and the page so messy with the multiple video and to do idea options
- [R92] Waste of money: The app is no different from a regular to do list. I dont think it helps with organization or productivity. I want my money back
- [R145] Multiple tiers buyer beware.: I purchased the pro plan at $7 a month to find out it was the “legacy” plan so it would not let me do the newest features which were the ones I wanted. They wouldn’t refund my $7. So the just stole it.
- [R167] Too costly now: Todoist is a great app but they have raised the subscription to $60.00 a year and it is not worth that to me. If you’re a business person with tons of obligations maybe you don’t mind the cost but to me there are too many cheaper alternatives.
- [R2] Big fan of this program: I’ve been using Todoist for years. It’s rock solid and I rely on it it to keep my life organized. Very good product.
- [R10] Best app: I run my life in this app
- [R31] I’m surprised it’s free and very greatful: This app is 10/10 there are a few thing behind pay wall but that’s to be expected would recommend for people who like to track progress and plan days ahead
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store