Calm
Calm is a highly-rated meditation and sleep aid app that offers significant value for its paid subscription, despite numerous complaints about its free tier limitations and recent technical issues.
Calm is a popular app for meditation and sleep, with many users finding its premium content, especially sleep stories and guided meditations, highly effective. However, the free version is very limited, leading to frustration, and recent updates have introduced bugs and aggressive marketing tactics.
Free vs paid
The free version of Calm offers very limited content, with most meditations, sleep stories, and soundscapes locked behind a paywall R12R28R29R30. Users report being able to access only a few meditations or a limited number of plays for certain content before being prompted to subscribe R29R30. The paid premium subscription, however, unlocks a vast library of content including daily meditations, sleep stories, soundscapes, and various guided sessions that many users find highly beneficial for stress reduction, sleep, and overall mental well-being R6R7R9R11.
Value complaints
- Most content is locked behind a paywall, making the free version very limited and forcing users to subscribe.R12R28R29R30
- The app is expensive, with some users feeling the price is not justified by the content or experience.R20R40R44R127
- Users report issues with subscription renewals, unauthorized charges, and difficulty canceling or getting refunds.R37R94R162
- Aggressive marketing and constant pop-ups to upgrade or share are disruptive and counterproductive for a 'calm' app, even for paid subscribers.R21R28R52R58
Where it delivers
- Many users find the app extremely helpful for improving sleep, with sleep stories being particularly effective.R4R5R9R11
- The guided meditations and daily calm sessions are highly valued for stress reduction, anxiety relief, and mindfulness.R3R6R7R16
- The app offers a wide variety of content and voices, with specific narrators like Tamara Levitt and Jeff Warren being highly praised.R1R3R5R25
- Customer service, when reached, has been helpful for some users in resolving issues.R32
It is worth paying for Calm if you are looking for a comprehensive library of guided meditations, sleep stories, and soundscapes to support your mental health and sleep, and are willing to pay for consistent, high-quality content R6R7R9R11.
You should skip paying for Calm if you are on a tight budget and expect significant free content, as most features are paywalled R12R28R29R30. Also, skip if you are easily frustrated by aggressive marketing, pop-ups, and recent technical glitches like missing background sounds during meditations R10R21R28R52.
Evidence note: Recent reviews (ratings 1-3 stars) frequently highlight technical issues, aggressive marketing, and paywall frustrations, contrasting with the higher lifetime rating which likely reflects satisfaction with the paid content when it functions well. There is a strong negative sentiment regarding recent updates breaking core features like background sounds during meditation.
Frequently asked
Is Calm worth paying for?
What do you get for free on Calm?
Are there issues with Calm's customer service?
What are the main complaints about Calm?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R12] $$$: Years ago when calm first started they actually had inspirational quotes after you finished a meditation. But now that version costs money lol. I get app developers need to make money, but the concept of charging to stay “calm” is just lame to me. Barely anything is free on this app.
- [R28] Anxiety-inducing: The layout is confusing and VERY busy. The opposite of “calm.” There are so many pop-ups, and almost everything is hidden behind a paywall. I downloaded the app to help diminish stress, but it only made it worse. Just download Headspace.
- [R29] Forces you to subscribe: If you don’t save items to your favorites in the first few days, you won’t be able to access them once your free days end. Now, they’ve limited the number of free items and the number of times you can listen to them too, so you’re forced to pay.
- [R30] Frustrating: I cant access only 2/3 meditations. All i see is more adds and locked screens
- [R20] Gets you through the day (or night).: Definitely a help in stressful times. On the downside, it’s a little overpriced.
- [R40] ugh stupid expensive: almost everything is locked behind a paywall. better off with something free like smiling mind, which has no dumb paywalls.
- [R44] Glitching on Day 1: This is not with the money as glitchy as this thinks is. I downloaded the recent app and it should be updated???? This is not worth the cash.
- [R127] Not worth the price: Always the same menu & programs need better new material
- [R37] Problematic Subscription Renewals: Unauthorized renewal charges, impossible to speak to customer service, navigate cancellation, or get refunds. Feels purposefully difficult and deceptive. Many, many complaints across the web from other customers concerning these very same issues. I do not recommend this company.
- [R94] Don’t try the Trial: Don’t attempt to try this app out. Apple will charge you before the trial is up then you’re stuck paying $80 for a service you might not like. That’s what happened with me and support is a joke. So if their so called “30 day money back guarantee “
- [R162] Can’t access subscription: I’ve had the Calm app for several years. The content is very good. The app wasn’t playing the soundscapes so I took the app off my phone and reloaded it. The soundscapes work now but I can no longer access my premium subscription which is paid for through December. I reached out for help and know what the problem is but they have gone silent and have not fixed what t
- [R21] Interface needs a massive makeover: Great app but the developers need to listen to the reviews. The app interface is NOT CALMING. It is busy and honestly not intuitive to navigate. How hard is it for you to have a timer embedded in the player? Please stop selling me the family subscription after I have bought the annual subscription.
- [R52] Stop!: Stop asking me to upgrade to a family plan! I don’t have a family! Your app isn’t that great anyway.
- [R58] Disappointing and aggravating: For a Calm app, it’s awfully busy and stimulating, too many notifications, too much tracking, every time I open it another request from the app when I’m just trying to calm down. It doesn’t even scroll smoothly and that is aggravating to my senses. Too much content without straightforward ways to personalize or organize for quick access when it’s 2am and the dog nex
- [R4] Dreamweaver: This App has helped me fall asleep. I’m very satisfied.
- [R5] Get now: This app is amazing it has really helped me to sleep better and they have so many voices to listen to they even have harry styles this is the best
- [R9] The best app ever !!!!!!!!!!!!!!!: This app helps a lot and it even has breathing sessions and we’re my kid is hyper before bed it always calms theme down
- [R11] BEST app for sleep soundscapes and daily reflections + meditations🧘♀️, Amazing app!!!!!: ★★★★★
- [R3] Tamara Levitt 🤘☯️❤️🌊: Tamara Levitt is my go to! Brings me back to my center core self. 🤘☯️❤️🌊
- [R6] Calm app: I just started using Calm Premium today, and my first experience was amazing. After only 10 minutes of meditation, I felt more relaxed, clear-minded, and present. The sounds and guided sessions helped me slow down and take a moment for myself. I’m excited to keep using Calm as part of my daily routine for focus, studying, and improving my mindset. Definitely a 10/10 experience so far.
- [R7] So helpful: I have wanted to use Calm for years. I think I had it years ago but was too overwhelmed to use it! So ironic. Now, I have the space to think and breathe but still have a lot of post traumatic stress, as does my daughter and WOW! So good. Such a gift to ourselves! 💝
- [R16] Hard to Relax: I find meditation hard to accomplish when I have million things going thru my brain. I love that this app helps me to try and accomplish my goals while letting me know that others have similar struggles.
- [R1] Daily Move with Mel: She is soooooo fabulous!
- [R25] Jeff Warren is an excellent guide. I’ve recommended him to 16 yr olds AND SENIORS LIKE MYSelf!: Thank you Jeff! Been away from meditation too long. I find your sessions so helpful. Going to look for you tomorrow! Kelly
- [R32] Very helpful app and customer service: My friend gave me a trial for this app and I couldn’t figure out how to use the code. I contacted customer service for support and even though the wait was a little longer than I expected, they did help me and went above and beyond to help me get set up. Thank you to Elza for showing you care and taking care of my issue with a great explanation.
- [R10] DITCH THE AI, PLEASE: I simply wanted to talk to a person about a payment issue on your support page. But after clicking the little chat box, the issue became something more. There is NOTHING natural or CALMing about talking to a freaking AI! Get rid of it!! I signed up for a year subscription on a promotion, thinking this app might help ground me, this app might help me better connect with those
- [R23] Disorganized: Please please please fix the organization because it is impossible to find anything in this app. I used to love Calm, but now it’s just random lists of different options with no useful organization. And the search function is useless.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store