Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Calm

65
User verdict / 100 High confidence Divided

Calm is generally praised for its effective content, especially Sleep Stories and guided meditations, but recent updates have introduced significant technical issues, aggressive monetization, and a confusing interface that detract from the user experience.

4.8★ lifetime (1,964,104) Free + in-app purchases since 2013 by Calm.com, Inc. updated 0.1 mo ago recent negative 28% 120 reviews across 4 regions
Technical Issues Monetization & Paywalls Content Quality & Variety User Interface & Experience Customer Support
5★577
4★81
3★66
2★55
1★221
recent reviews across 4 regions, vs the 4.8★ lifetime average

Calm is a popular app for meditation and sleep, with many users finding its content highly effective for stress reduction and sleep improvement. However, recent reviews highlight a decline in app quality due to numerous bugs, a confusing interface, and a perceived increase in paywalled content and aggressive marketing tactics.

What users like

  • Effective for sleep and relaxation, with many users finding Sleep Stories particularly helpful for falling asleep.R4R5R13R15
  • Guided meditations, especially from specific guides like Tamara Levitt and Jeff Warren, are highly valued for helping users center themselves and manage anxiety.R1R3R6R7
  • Offers a wide variety of content, including sleep stories, meditations, soundscapes, and music, catering to different needs and preferences.R5R9R11R14

What users complain about

  • Many users report significant technical bugs, including scene sounds not playing during meditations, app crashes, and issues with subscription access and streak tracking.R44R84R104R123
  • The app is perceived as heavily paywalled, with limited free content and aggressive upselling tactics, making it frustrating for non-subscribers and even some premium users.R12R20R28R29
  • The user interface is frequently described as disorganized, confusing, busy, and counter-intuitive, making it difficult to find content and detracting from a 'calm' experience.R21R23R28R58
  • Customer service is often criticized for being difficult to reach, unresponsive, or relying on AI, especially for payment and subscription issues.R10R37R94R162
  • Users report a lack of new content, particularly for sleep stories and guided meditations, leading to repetition and boredom.R62R63R119R127

Latest update · v6.99

What the developer says changed (the verdict above weighs this against what reviewers report):

Thanks for using Calm, the #1 app to help you sleep more, stress less and live mindfully with a range of science-backed content and activities for daily mental health support. This update contains multiple bug fixes and performance improvements. Now take a deep breath and open the app to see what new daily meditations, Sleep Stories, soundscapes, music, breathing exercises, and more are waiting for you.

Recurring themes

Technical Issues negative
Many recent reviews highlight significant bugs, particularly the scene background sounds no longer playing during meditations, app crashes, and issues with subscription recognition and streak tracking. This directly contradicts the developer's notes claiming 'bug fixes and performance improvements'.R44R84R104R123
Monetization & Paywalls negative
A recurring complaint is the extensive paywalling of content, with users feeling that very little is available for free. Many also report aggressive marketing, constant pop-ups, and upsell attempts, even for paid subscribers, which is seen as counter-productive for a 'calm' app.R12R20R28R29
Content Quality & Variety mixed
While many users praise specific content, especially Sleep Stories and certain meditation guides, a significant number feel there's a lack of new material, leading to repetition and boredom. Some also dislike certain narrator voices.R1R3R5R6
User Interface & Experience negative
The app's interface is frequently described as disorganized, busy, and difficult to navigate, which is counterproductive for an app designed to promote calm. Users struggle to find content and are frustrated by pop-ups and lack of intuitive features.R21R23R28R58
Customer Support negative
Several users report negative experiences with customer support, citing difficulties in reaching a human, issues with subscription cancellations, and unresolved problems, especially concerning payment and technical glitches.R10R37R94R162

Who it's for

Calm is for individuals seeking guided meditations, sleep stories, and soundscapes to improve sleep, reduce stress, and practice mindfulness R4R5R6R7. It is particularly well-suited for those who appreciate specific narrators like Tamara Levitt and Jeff Warren R1R3. It is not for users who are on a tight budget or expect extensive free content, given the app's heavy reliance on subscriptions and in-app purchases R12R20R28R29.

Evidence note: The recent reviews skew negative, focusing heavily on technical issues, monetization, and UI problems. This contrasts with the high lifetime rating, suggesting a recent decline in user satisfaction. The developer's release notes mention 'bug fixes and performance improvements,' but recent reviews directly contradict this, indicating ongoing or new bugs, especially with background sounds during meditations.

Frequently asked

Is Calm free to use?
Calm offers a limited selection of free content, but most features, including many sleep stories and meditations, are locked behind a paywall requiring a subscription R12R29R30R40.
Are there issues with background sounds during meditations?
Yes, many recent users report a significant bug where background scene sounds no longer play during meditation sessions, leaving only silence between narration, which is frustrating for paid subscribers R142R146R156R163.
Is customer support responsive?
Customer support often receives negative feedback, with users reporting difficulties reaching a human, encountering AI chatbots, and experiencing unhelpful or unresponsive service for issues like payment problems or subscription cancellations R10R37R94R162.
Is the app easy to navigate?
Many users find the app's interface disorganized, busy, and not intuitive, making it difficult to find specific content and detracting from a calming experience R21R23R28R58.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] 5/5 · US Dreamweaver: This App has helped me fall asleep. I’m very satisfied.
  2. [R5] 5/5 · US Get now: This app is amazing it has really helped me to sleep better and they have so many voices to listen to they even have harry styles this is the best
  3. [R13] 5/5 · US review: i love this app it’s made for all ages and helps me calm down a fall asleep every night
  4. [R15] 5/5 · US Great: , Super great I always listen to it while I sleep. When I go away, me and my daughter always listen to it. We fall asleep instantly.
  5. [R1] 5/5 · US Daily Move with Mel: She is soooooo fabulous!
  6. [R3] 5/5 · US Tamara Levitt 🤘☯️❤️🌊: Tamara Levitt is my go to! Brings me back to my center core self. 🤘☯️❤️🌊
  7. [R6] 5/5 · US Calm app: I just started using Calm Premium today, and my first experience was amazing. After only 10 minutes of meditation, I felt more relaxed, clear-minded, and present. The sounds and guided sessions helped me slow down and take a moment for myself. I’m excited to keep using Calm as part of my daily routine for focus, studying, and improving my mindset. Definitely a 10/10 experience so far.
  8. [R7] 5/5 · US So helpful: I have wanted to use Calm for years. I think I had it years ago but was too overwhelmed to use it! So ironic. Now, I have the space to think and breathe but still have a lot of post traumatic stress, as does my daughter and WOW! So good. Such a gift to ourselves! 💝
  9. [R9] 5/5 · US The best app ever !!!!!!!!!!!!!!!: This app helps a lot and it even has breathing sessions and we’re my kid is hyper before bed it always calms theme down
  10. [R11] 5/5 · US BEST app for sleep soundscapes and daily reflections + meditations🧘‍♀️, Amazing app!!!!!: ★★★★★
  11. [R14] 5/5 · US Gratefulf for Calm: This app remains creative and innovative. It was crucial to me during Covid, and my child and husband all benefit from it. We have favorite stories, and learn from it all the time. What a wonderful app it is! Good job, Calm Team..
  12. [R44] 1/5 · US Glitching on Day 1: This is not with the money as glitchy as this thinks is. I downloaded the recent app and it should be updated???? This is not worth the cash.
  13. [R84] 2/5 · US Playlists broken: Can’t add content to playlists anymore. Reported to Support and was sent a link to a list of new bug fixes, none of which reference playlists. Documentation on playlists hasn’t updated since 2024.
  14. [R104] 2/5 · US Love the app but annoying these days: Have been using Calm since 4 years but lately since 3 weeks it keeps dropping in between all meditations and I have to restart from beginning!! And yes I have updated it as well
  15. [R123] 3/5 · US Frustrated, but mostly happy: The app has been great for my mental health… until now. I have been on a long streak of daily meditations, but even though I’ve use the app every day, the app ended my streak… all my days are checked and everything! Why did you end my streak? This is disheartening and totally blows my motivation. They could design a way for us to fix this. Maybe have the app ask,
  16. [R12] 2/5 · US $$$: Years ago when calm first started they actually had inspirational quotes after you finished a meditation. But now that version costs money lol. I get app developers need to make money, but the concept of charging to stay “calm” is just lame to me. Barely anything is free on this app.
  17. [R20] 4/5 · US Gets you through the day (or night).: Definitely a help in stressful times. On the downside, it’s a little overpriced.
  18. [R28] 1/5 · US Anxiety-inducing: The layout is confusing and VERY busy. The opposite of “calm.” There are so many pop-ups, and almost everything is hidden behind a paywall. I downloaded the app to help diminish stress, but it only made it worse. Just download Headspace.
  19. [R29] 1/5 · US Forces you to subscribe: If you don’t save items to your favorites in the first few days, you won’t be able to access them once your free days end. Now, they’ve limited the number of free items and the number of times you can listen to them too, so you’re forced to pay.
  20. [R21] 4/5 · US Interface needs a massive makeover: Great app but the developers need to listen to the reviews. The app interface is NOT CALMING. It is busy and honestly not intuitive to navigate. How hard is it for you to have a timer embedded in the player? Please stop selling me the family subscription after I have bought the annual subscription.
  21. [R23] 2/5 · US Disorganized: Please please please fix the organization because it is impossible to find anything in this app. I used to love Calm, but now it’s just random lists of different options with no useful organization. And the search function is useless.
  22. [R58] 2/5 · US Disappointing and aggravating: For a Calm app, it’s awfully busy and stimulating, too many notifications, too much tracking, every time I open it another request from the app when I’m just trying to calm down. It doesn’t even scroll smoothly and that is aggravating to my senses. Too much content without straightforward ways to personalize or organize for quick access when it’s 2am and the dog nex
  23. [R10] 2/5 · US DITCH THE AI, PLEASE: I simply wanted to talk to a person about a payment issue on your support page. But after clicking the little chat box, the issue became something more. There is NOTHING natural or CALMing about talking to a freaking AI! Get rid of it!! I signed up for a year subscription on a promotion, thinking this app might help ground me, this app might help me better connect with those
  24. [R37] 1/5 · US Problematic Subscription Renewals: Unauthorized renewal charges, impossible to speak to customer service, navigate cancellation, or get refunds. Feels purposefully difficult and deceptive. Many, many complaints across the web from other customers concerning these very same issues. I do not recommend this company.
  25. [R94] 1/5 · US Don’t try the Trial: Don’t attempt to try this app out. Apple will charge you before the trial is up then you’re stuck paying $80 for a service you might not like. That’s what happened with me and support is a joke. So if their so called “30 day money back guarantee “
  26. [R162] 1/5 · US Can’t access subscription: I’ve had the Calm app for several years. The content is very good. The app wasn’t playing the soundscapes so I took the app off my phone and reloaded it. The soundscapes work now but I can no longer access my premium subscription which is paid for through December. I reached out for help and know what the problem is but they have gone silent and have not fixed what t
  27. [R62] 3/5 · US Sleep: Wow, I like a few of the sleep stories, most of them are annoying. They do not relax you at all. Harry Styles has a good one because it’s joined with some background music and it’s very relaxing.. It it would be nice to have more his sleep story. Matthew McConaughey is pretty good too. The rest of them are just either bad or mediocre. Please offer more of a selection.!
  28. [R63] 3/5 · US Too much repeating!: I am hearing repeats, need new ones!!!
  29. [R119] 3/5 · US More new travel stories: We like monotone voices.. deep male that take you on travels. Need more of those please
  30. [R127] 1/5 · US Not worth the price: Always the same menu & programs need better new material
  31. [R30] 1/5 · US Frustrating: I cant access only 2/3 meditations. All i see is more adds and locked screens
  32. [R40] 1/5 · US ugh stupid expensive: almost everything is locked behind a paywall. better off with something free like smiling mind, which has no dumb paywalls.
  33. [R142] 1/5 · US No scene sound during Daily Calm: This is my favorite meditation app. I have been using it for about 7 years. But this is the first time that an update made things worse. For whatever reason, the scene sounds stop as soon as q Daly Calm session is started. Who approved this change? Or either, who allowed this bug to be released? Thank God, I have turned off automatic updates on one of my other dev
  34. [R146] 1/5 · US Scene music: Background music scene will no longer play during meditation. Fix it please. If I pay for a year subscription, I expect a functional app without issues.
  35. [R156] 2/5 · US please fix music for mediations ASAPPPP: what happened to the background music for all mediations? it’s complete silence now. i removed and downloaded the app again and it’s still broken. please fix this asap - we’re paying a lot of money for this app and would really appreciate it if the background music was fixed!!
  36. [R163] 1/5 · US Scene audio no longer plays during meditation: Way to ruin a great app. With this week’s update the scene audio no longer plays in the background during a meditation session. I’ll be waiting for a month before uninstalling the app and cancelling my premium subscription I’ve had since 2020

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store