Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

My e& alternatives

Users often seek alternatives to My e& due to persistent issues with internet service, app stability, and customer support. Many experience unreliable internet connections, frequent app crashes, and difficulties with online recharges and payments.

Why users look for alternatives to My e&

The alternatives

Google Chrome
4.7★ · 3,668,470 ratings · Free

Google Chrome offers a reliable browsing experience, but recent updates have introduced layout changes and a forced AI button that some users dislike R53R54. It generally provides a good browsing experience for many R52R55.

Better for: Google Chrome is better for users who prioritize a widely used and generally stable web browser for everyday internet access, especially if they are comfortable with recent UI changes and the inclusion of AI features R52. It suits those who need a browser that integrates well with other Google services.

Head-to-head: My e& vs Google Chrome
Harry Potter
4.7★ · 1,275,669 ratings · Free

This game provides an immersive Harry Potter experience with classes, social interactions, and Quidditch . However, it is frequently criticized for constant crashing, long energy refill times (4 minutes per energy point), and high in-game prices R64R67R68.

Better for: Harry Potter fans who enjoy story-driven games and are willing to tolerate frequent crashes and slow energy regeneration will find this game appealing R66. It is suitable for players who are patient with in-game timers or are prepared to spend money to speed up progress .

Head-to-head: My e& vs Harry Potter
Minion Rush
4.6★ · 292,234 ratings · Free

Minion Rush is a popular endless runner game that fans find fun and entertaining, allowing players to run in various Minion locations and customize their characters R80R83. However, it is heavily criticized for an excessive number of ads, frequent game crashes, and bugs that cause loss of progress R79R82. Some long-time players miss classic features like bosses .

Better for: Minion fans looking for a fast-paced, entertaining casual game will enjoy Minion Rush, provided they can overlook the numerous ads and occasional bugs R80R83. It's best for players who don't mind frequent interruptions or restarting levels due to crashes R79R82.

Head-to-head: My e& vs Minion Rush
LEGO® Builder
4.8★ · 269,652 ratings · Free

LEGO® Builder provides digital and 3D instructions for LEGO sets, making building easier than traditional booklets and supporting collaborative building R94. However, users report issues with the app not loading or opening pages, slow loading times for older sets, and difficulty finding specific sets R93R95R96.

Better for: LEGO enthusiasts who prefer digital, interactive 3D instructions over physical booklets, and those who enjoy building with others, will find LEGO® Builder beneficial R94. It suits users who are patient with occasional loading issues and navigation quirks R95.

Head-to-head: My e& vs LEGO® Builder
rednote
4.9★ · 267,347 ratings · Free

rednote is appreciated by users for its content, with some finding it a good alternative to other social media platforms R108R111. However, it faces significant criticism regarding privacy concerns due to requiring full photo library access, forced real-name registration, and issues with silent shadowbans R109R110. Users also report bugs with auto-captions and notifications .

Better for: Users who are interested in its specific content and community, and are less concerned about privacy issues or willing to navigate around them, might find rednote useful R108R111. It suits those who prioritize content over strict privacy controls and app stability R109R110.

Head-to-head: My e& vs rednote
Stick with My e& if

You should stick with My e& if you generally find the service reliable in your area and have positive experiences with customer service, as some users do report good internet and support . It may also be suitable if you primarily use the app for basic functions that consistently work for you .

Evidence note: No alternative had too few reviews to judge.

Frequently asked

Why do users complain about My e&'s internet service?
Users complain about My e&'s internet service because it is frequently reported as poor, unreliable, and prone to not working even after contacting customer service R1R16R19R40. Many also find that their data packages run out too quickly, leading to constant monitoring and purchasing extra quota R19.
What are the main issues with the My e& app?
The main issues with the My e& app include frequent crashes, freezing, and failure to open, especially after updates R9R12R15R21. Users also report difficulties with credit card recharges, where money is deducted but the transaction fails R4R27.
Is My e& customer service helpful?
My e& customer service is frequently described as unhelpful, with users reporting unresolved issues and poor communication R1R4R13. Some users have experienced problems where customer service representatives fail to activate services or resolve recharge failures R1R27.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] My e& 1/5 · US Bad network, I regret using it. I contacted customer service multiple times, no internet. They say they'll activate it and I should turn off my phone for two minutes, but still no internet. Any other network works perfectly. The employee at the Bella, Kafr El Sheikh branch: I bought two lines and asked her to do a cash transfer, she said she did, but I was surprised to find she hadn't. · translated
  2. [R16] My e& 1/5 · US Worst ever: I thought I am able to have Internet access 24 7 but they have a different way to get our money
  3. [R19] My e& 1/5 · US ABSOLUTE GARBAGE: The biggest problem with internet service in Egypt is still the lack of unlimited internet packages. In 2026, it’s frustrating that customers have to constantly monitor their usage, buy extra quota, and worry about running out of data before the end of the month.
  4. [R40] My e& 1/5 · US Internet: Terrible
  5. [R9] My e& 3/5 · US App not stable: Many times it hangd
  6. [R12] My e& 3/5 · US Application need revision: When I go to distribution of current quota or monthly bundle distribution, the application crashes.
  7. [R15] My e& 3/5 · US Crash: Doesn’t work on iOS 12.5.7
  8. [R21] My e& 3/5 · GB Good but...: It’s a good app, that keeps getting better. However, it randomly logs you out and then freezes. Please fix that ( 2 years later still does the same thing ) fix it please oh and your signal is very patchy in most of Egypt.
  9. [R4] My e& 1/5 · US Fayoum: Customer service is very bad, the app is worse, and recharging via credit card is the worst thing. They deduct the money and then say the operation failed. One star is too much for you. · translated
  10. [R13] My e& 1/5 · US Food ordering: WORST APP EVER WITH THE WORST SUPPORT DON’T EVER ORDER ON IT
  11. [R27] My e& 3/5 · GB Recharge Failure: Tried to use it to recharge my mobile account using my credit card to no avail. After entering all required information the process didn’t go through (failed) due to “Unknown bank error,” whereas the bank has no problem with the transaction!!! That was a previous review. The problem STILL EXISTS!!! No one from Etisalat cared to contact and investigate! Poor customer service.
  12. [R8] My e& 4/5 · US Poor: It act as a scamming app too much notification gambling, but useless offer
  13. [R36] My e& 1/5 · US Security problem: There is no security so i suggest to not install this app
  14. [R52] Google Chrome 5/5 · US Good app: Nice app google
  15. [R53] Google Chrome 3/5 · US New Layout is Bad: Please go back to the old layout. I don’t need an AI button at the bottom to keep misclicking. Never in my life have I wanted to ask Gemini anything.
  16. [R54] Google Chrome 1/5 · US New layout & Gemini BOOOO: Layout has been perfect for years, and then its updated to make it look worse, less easy to navigate, and dedicated a button to GEMINI, ai that have not used nor do i plan on using. Super disappointing, quit shoving ai down consumers throats.
  17. [R55] Google Chrome 5/5 · US Low-Level Light Therapy Really Works!: I don’t write reviews very often, but Amy Owens absolutely deserves this one. For quite a while, I’ve struggled with sciatic nerve pain that made everyday life difficult. Some days my pain was easily a 7 out of 10, and I was constantly trying to figure out how to manage it. After starting low-level light therapy treatments with Amy, I can honestly say the di
  18. [R64] Google Chrome 5/5 · US AAA: Josh! best customer service
  19. [R66] Harry Potter 5/5 · US Lana Michelle Iyerusalimets: I love this game. It’s so much fun. It’s pretty fun and it’s super Duper awesome🩷🩷🩷🩷🩷
  20. [R67] Harry Potter 3/5 · US Energy: WAY TOO LONG, LIKE WHAT THE HECK?! It takes like for or five mins to get ONE ENERGY..ONE. At least make it one minute. There are a lot of stuff in here that require energy, and it uses up every last drop within like a minute. Pointless. PLEASE FIX OR I WILL DELETE.
  21. [R68] Harry Potter 2/5 · US Game crash: I’ve been playing for years, last year it started crashing, I’ve used real money(stupidity) & Iofficially can no longer play. It won’t load and if it does it immediately crashes .
  22. [R79] Minion Rush 1/5 · US Too many adds: This game is a solid and fun, but you’re putting so much adds that I can’t even enjoy the game at all. Changing my character. Add! Getting my daily chest.Add! You are only doing this for money which is selfish to do for people to put up with. Delete the adds and I’ll give you a 5 star. The gameplay is good and all, but I really don’t like how it keeps lagging. Super Scam. The first
  23. [R80] Minion Rush 5/5 · US I love Minion Rush: Minion Rush is so good. It’s really cool how it gets faster each time you got like a level up or something it’s a really good game. I think everyone should download it cause it’s a really fun entertaining like if you’re bored at home, you can just play and have a lot of fun.
  24. [R82] Minion Rush 1/5 · US Bugs: Anytime I try to watch an add to revive myself the add specifically Pokémon tci add gets stuck and I lose all my progress because I have to close the app out it’s frustrating especially if I’m doing a mission and have to restart over and over can this be fixed?
  25. [R83] Minion Rush 5/5 · US For og players: BEST GAME WHEN I WAS A KID(behind subway surfers, and Minecraft tho)
  26. [R93] LEGO® Builder 1/5 · US Can’t navigate into app: Can’t open any page. I want to build with my son a Lego but when I open the app I see just the first page and that’s it, the app doesn’t work
  27. [R94] LEGO® Builder 5/5 · US Bricks: I love that this is not as hard as trying not to skip a page of the instructions in the actual set
  28. [R95] LEGO® Builder 3/5 · US Takes a bit to load: I like this app when me and my friends are going to build a set together but when I want to build a set from 2019 it takes forever to load.
  29. [R96] LEGO® Builder 2/5 · US Wifi connection problems: I can’t even use the app because it keeps saying I have no internet even when my internet is high quality
  30. [R108] rednote 5/5 · US Propaganda: I love Chinese propaganda as an American citizen, and finally have my Chinese spy back. I love China. I’m not a bot trust I’M NOT A CLANKER-
  31. [R109] rednote 3/5 · US need to improve: The app requires full photo library access just to upload a few photos. iOS has supported Limited Photos access and Photos Picker for years. Please support these privacy-friendly options instead of forcing full library access.
  32. [R110] rednote 1/5 · US Bad review: What does it mean? You can't browse without registering, and registering requires mandatory real-name verification. If you don't verify, they just find some excuse to block you. This is so ugly. If you browse without logging in, it forces you to exit. What does this mean? I originally wanted to give three stars, but now I only want to give one. · translated
  33. [R111] rednote 5/5 · US great app: love the app!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store