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Updated July 2026 · real, multi-region App Store reviews
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Jeanne D'Arc CU Mobile Banking

40
Value score / 100 Worth paying? No Skip it

Jeanne D'Arc CU Mobile Banking is a free app that offers essential banking functions, but recent updates have introduced significant bugs and performance issues, making it frustrating for many users despite the credit union's generally positive reputation R74.

Free to download seen up to $500 4.8★ lifetime (23,097) since 2012

Jeanne D'Arc CU Mobile Banking is a free app for managing accounts, but recent updates have severely impacted its usability, with numerous complaints about login issues, crashes, and broken features. While the credit union itself is highly praised for customer service and interest rates, the app's current state detracts from its overall value.

Free vs paid

The app is free to download and use, with no in-app purchases mentioned in the reviews. The listed price points ($16, $89, $100, $500) appear to refer to interest earned or account balances, not app features R9. Users can access basic banking functions like checking balances, viewing transactions, and depositing checks . However, many core features, such as mobile check deposit, transfers, and viewing credit card transactions, are reported to be broken or unreliable after recent updates R74.

Value complaints

    Where it delivers

    • The credit union itself is highly regarded for excellent customer service and favorable interest rates, with some users reporting significant interest earnings on CDs.R9R18R20R22
    • Prior to recent updates, the app was praised for being simple, easy to use, and convenient for basic banking tasks.R2R4R7R12
    • Some users appreciate the ability to track spending and receive alerts, enhancing financial security.R25R33
    • The credit union performs system updates during off-peak hours, minimizing disruption to banking needs.R5
    Worth paying if

    The app is free, so there is no 'paid tier' to consider. However, based on the current state of the app, it is not worth using if you rely on mobile banking for critical functions like bill payments, transfers, or mobile check deposits .

    Skip / stay free if

    You should skip using this app if you require a reliable and functional mobile banking experience, as recent updates have made it prone to crashes, login problems, and broken features R11. Users who need to view detailed transaction information, make transfers, or deposit checks via mobile will likely find the app frustrating and potentially unusable R74.

    Evidence note: The reviews indicate that the app is free, and the listed price points in the monetization section are likely related to financial products or account balances, not in-app purchases. Therefore, the analysis focuses on the app's functional value rather than its monetary cost.

    Frequently asked

    Is the Jeanne D'Arc CU Mobile Banking app free to use?
    Yes, the Jeanne D'Arc CU Mobile Banking app is free to download and use, with no mention of in-app purchases in user reviews R2R4.
    What features are currently broken or problematic in the app?
    Recent updates have caused numerous issues, including problems with logging in, the 'remember me' function, Face ID/Touch ID, mobile check deposits, viewing credit card transactions, making transfers, and receiving notifications R11R53R74R120.
    How do recent updates compare to the app's previous performance?
    Many users report that the app was previously great, simple, and easy to use, but recent updates have made it slow, buggy, and often unusable, leading to significant frustration R69R71R72R74.
    Are there issues with logging into the app?
    Yes, many users experience login problems, including the app not remembering devices, requiring frequent verification codes, slow loading times, and issues with Touch ID/Face ID R11R53R114R218.

    What reviewers actually said

    Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

    1. [R9] 5/5 · US Greatest bank: I’ve been with TD Bank for over 38 years and my sister introduced me to Jean D arc. and I have never looked back. I was with TD Bank for so long over 190,000 in the bank. I was making four dollars and interest. Even my CDs were making $16 a month and I’m talking over 80,000 in 1Cd now dean Darc I get so much more money and interest alone is unbelievable. I just opened a CD for $89,0
    2. [R18] 5/5 · US Thank you !: I have used many a banks around me but this is JEANNE D’ARC bank that I can trust and feel safe depositing my money in. The enthusiasm and dedication of the staff working here and the bank interest rate also make me satisfied. Thanks again!
    3. [R20] 5/5 · US Couldn’t ask for a better credit union: The customer service is excellent. You can’t go wrong by being a customer there they treat with such kindness and respect and willing to help you and solve any bank issues. You may have they just always say to help you and whatever they can I do appreciate their knowledge with them, your kindness and their professionalism and handle situations of my own than
    4. [R22] 5/5 · US Extremely empathetic and helping: On June first of this year I lost my wife. Upon her death I had to manage her financial obligations and her deferred accounts. JDCU personnel help me seamlessly get through this difficult time and I extremely grateful for their assistance.
    5. [R2] 2/5 · US Simple: It s very simple for use
    6. [R4] 5/5 · US Awesome: Been with JDCU since High School and I love it! Simple and easy to use
    7. [R7] 5/5 · US This app: This app is SO user friendly!
    8. [R12] 5/5 · US Logging in every time now: this app is amazing and it works great! love all the new features it has to keep track of your banking transactions and accounts
    9. [R25] 5/5 · US Super easy and safe: Love that I get alerts for EVERYTHING! I feel much safer about my money
    10. [R33] 5/5 · US Keeps me on track: I enjoy using this app because it allows me to keep track of my spending. Very helpful
    11. [R5] 5/5 · US ATM use: The banking app is great! Unlike other banks and credit unions they do their system updates during the middle of the night so it doesn’t interfere with most people’s banking needs. The one negative I have and it is infuriating, I increase my atm limit every month to go one time because I’m disabled and I don’t drive, in the beginning I had no problems it worked every time. However, about
    12. [R11] 1/5 · US Cloud flare issue login problem: You’re new update is screwing with login and it keeps signing me out and the remember me button isn’t working it’s irksome keep getting codes in error please resolve this issue I can’t just view my account without a problem. Now the void flare has locked me out of my account for no reason idk wth is going on with this app it’s ridiculous.
    13. [R53] 3/5 · US Never remembers device: This app is fine and convenient. But every single time I log on with my phone (the same phone every single time), it always thinks it’s a new device and makes me rename the device. Every. Single. Time. I have to have the app send me a code to verify it. And yes, I make sure to check off “remember this device” every single time. It is probably a glitch but please look into t
    14. [R74] 1/5 · US New update has made app almost unusable: I’ve always loved the app but with the new update the app is nearly unusable. It won’t let me pay down my overdraft down to zero, it doesn’t immediately update balances to reflect transfers, I can’t view pending charges on my credit card, and the app routinely says a transfer failed even though it competed resulting in duplicate transfers. The superb conven
    15. [R120] 3/5 · US Face ID: Need to update the app for using Face ID with iPhones once fixed I’ll give you 5 starts.
    16. [R69] 5/5 · US What happened to this app!?: It used to be great, now it’s barely ok!
    17. [R71] 5/5 · US Used to be great: They tried to fix something that wasn’t broken. It’s very inconvenient not not be able to view my credit card transactions anymore. I was patient at first, but it’s been months…
    18. [R72] 5/5 · US Bug: A perfect example as to why you shouldn’t fix something that isn’t broken.. ever since the update a few months ago, everytime I try to check my credit card transactions the app glitches and stays in a loading screen
    19. [R114] 1/5 · US What happened?!: The most recent update is terrible. I can no longer see my account balance on my lock screen widgets. And it no longer asks me for my touch id and yes all the setting are on in the app.
    20. [R218] 1/5 · US Worst App Ive Ever Installed: No wonder why this app doesn't ask you to rate it. It's the worst app I've ever installed. It's painstakingly slow and poorly designed. I've installed better performing flashlight apps. You have to use touch ID twice to log in because my identity has changed in the 60 seconds it took to load my first fingerprint. Just when I can't think JDCU can get worse they do.

    Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store