Microsoft OneDrive

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US Love!!: We use this app for our business and it’s nice to have everything all in one place and on hand at all times.
2. [R12] 5/5 · US Access to everything from anywhere: Just can’t place value on access to all my laptop files from my phone. I can do pretty whatever I want from wherever I am.
3. [R103] 5/5 · US Don't Miss A Beat: So so convenient to stay on top of things with files at your fingertips on my phone wherever I go. Love it!
4. [R181] 5/5 · US OneDrive: Amazingly easy! I am able to access desktop files with a click and on the go! Love it!
5. [R63] 5/5 · US The Best product: I use the cloud for my everyday work and personal needs it is awesome!
6. [R177] 5/5 · US Companion: This is acting as my companion and provide all detailed informations as and when required Regards
7. [R183] 5/5 · US Game Changer: Love this app. Allows me to work from the field with ease!
8. [R42] 3/5 · US Good, But Needs Improvements: This app is my primary way of transferring files from my PC to my iPhone and it is mostly reliable. But no matter how much I tinker, photos that I download from OneDrive app rarely appear in my main photo library for easy access. My current work around is to take a screenshot because they are easy to find.
9. [R237] 3/5 · US Least bad cloud service: If you have a PC & an iPhone because you hate yourself like me this is the best way to transfer the files hard drive to harddrive besides getting an external hard drive. That said, buggy mess, total scam, works terrible BECAUSE its on an Apple product (iPhone in this case). Woohoo. Apple & Microsoft: Congrats you two.
10. [R31] 5/5 · US Does the job!: Yep - very pleased. Clear, easy to nativagate. No problem sharing files. Appreciate the security.
11. [R210] 5/5 · US I have had one drive for a few years: I have had one drive a few years now and have thousands of pictures on it . I like the ability to share with friends my photos and scanned items. I really like my new I phone takes pictures and sends them to one drive. FYI I started using one drive back when I had a IBM and now are using it on my MAC so it works good going cross platform from IBM to MAC.
12. [R3] 1/5 · US Doesn’t open: App does not even open. Shows cloud and stays there then shuts down my app.
13. [R11] 3/5 · US Random freezes: So I barely use it unless I’m posting game clips right and while I’m trying to save clips to my phone the app freezes randomly . That needs to be looked into . Good app overall but why this bug happening now but when I select anything on my computer it dont freeze
14. [R91] 3/5 · US App keeps crashing: App keeps crashing. Cannot access it for work
15. [R62] 4/5 · US App crashes when selecting multiple files: Love this app, but this is a very annoying bug for flow and convenience. Anytime you select a pair of files for moving, or deleting, the app crashes out on itself. Update did not help, not sure what it is.
16. [R15] 2/5 · US Does not sync with my iPhone.: Started out pretty good, but I think if there are too many files, it’s simply just shuts down the synchronization process and does not update. Annoying. I’ve tried to break it into the smaller folders, but it still will not synchronize.
17. [R23] 1/5 · US Files Never Refresh: Ridiculous. I have been waiting for months for all my files that are on every other OneDrive (online, on my personal computer, etc.) to sync in the OneDrive app. They never do. I have done several updates, checked settings, etc. This is not a problem with other services like Google Drive.
18. [R27] 1/5 · US Fine for browsing files, photo upload barely works: Photo backup doesn’t work automatically like it’s supposed to
19. [R34] 2/5 · US Basic functionality broken AGAIN: Capture a pdf and put it into a folder. It says upload complete. Yet the document YOU JUST UPLOADED doesn’t show up in the app. It ONLY shows up on web. Basic QA Microsoft.
20. [R9] 1/5 · US Overrated, and terrible filters.: I would have chosen another service if I knew how bad this one was, now it will take beyond forever to transfer everything. Videos 15 seconds or longer have a hard time rendering, will pause and load for minutes, with low quality streaming. Most of the time the voices are out of synch with the video. Even if you download the old videos, sometimes they are broken c
21. [R17] 1/5 · US Worthless on an iPhone: Not sure why my previous review is gone. I have an iPhone 15 and this app cannot play a video on it to save it's life! Hasn't been able to for well over a year. I have a new iPad, same things. Microsoft constantly disappoints!
22. [R29] 1/5 · US video uploading+downloading: it’s such a nightmare moving clips from pc to phone considering anytime i upload a clip to onedrive, the format and the entire video gets ruined. then most videos always have an issue downloading and all that pops up is “error found downloading video” but it doesn’t say what error; and the times where you are able to download it, the entire video is blacked out or slow
23. [R104] 3/5 · US Good but needs improvement: So I’ve been using OneDrive for years now and it great and has massive storage. A couple of improvements. 1) I’m sure it’s a bug but recently, I can’t enlarge my screen when watching videos. That ↙️↗️ doesn’t work. 2) can’t airplay videos from OneDrive at all. 3) it didn’t have my email registered but then sent the code to my registered email. lol. But overall I like On
24. [R35] 2/5 · US New update ruins app: How do I search within the current folder now??? Now cannot quickly navigate to offline files when on subway like I used to. Please revert or make loading between screens in offline section faster… but honestly I am tremendously confused by the new UI and did not ask for that change! If it ain’t broke don’t fix it! Also I really don’t like the search feature change, Nor
25. [R37] 1/5 · US Horrible iphone app: Horrible interface. Completely non- intuitive. Sharing is a pain.
26. [R41] 1/5 · US Horrible UI: Trash fr
27. [R40] 2/5 · US Difficult to Upload and Get to Files Quickly: I like OneDrive but it’s a poor experience on iPhone. When uploading files to OneDrive, it always starts form the root directory and there isn’t a way to quickly navigate (e.g. pinned folder) to frequently used folder. If you have nested folder structure, you have to navigate through all of them to upload each file.
28. [R2] 1/5 · US Update broke features: Used to be able to open documents inside another app. That function is now missing since the recent update
29. [R10] 1/5 · US Operations error: When I open Lens to scan documents as before, it jump to this App, then I login and try to scan again, it pop up error, couldn’t save messages and didn’t guide me the next step how to solve this issue.
30. [R367] 3/5 · GB Saving from other apps not working: I have enjoyed using OneDrive on my iOS devices for many years. However, it is getting harder to be able to save, for instance, email attachments from my iOS email app to OneDrive. In fact, it currently refuses to save at all. This happens to both my personal and business OneDrive locations.
31. [R491] 3/5 · GB Broken???: Up until recently this was a great app but in one of the most recent updates the ability to open documents in a new screen has broken, now after the first one or two the new windows open blank.
32. [R8] 1/5 · US Customer trust buster!: I had this app installed for storing and viewing documents. Somewhere along the way they added some feature to start uploading photos as default option. Then they filled up my free space of 5GB and started sending me reminders to add more storage. Complete customer trust buster! If you need to install this app please check the settings turn off ALL unnecessary options and
33. [R16] 1/5 · US Awful: Designed to force user to continually buy more storage space. Abysmal!
34. [R21] 1/5 · US Clown behavior app: This has to be a joke. An app that tries to automatically back up every photo but will only let you delete 20 at a time just so it can continue to blast you with notifications that your storage is full.
35. [R292] 3/5 · GB One thing bothers me. .: I like using this app, been using it for years. . But one thing really bothers me…………….why can you not delete more than 20 items?!?! I had multiple photos selected and then the bin disappeared. Had to work backwards to figure out how many to deselect and then reselect the items again once I’d deleted my original 20.
36. [R47] 1/5 · US Sloooooow: Really slooow. Complete junk.
37. [R48] 1/5 · US Way too slow: As a paid subscription it’s really unacceptable. It is currently unusable for document-related workflow. 9 times out of 10, I save a new word Document or PowerPoint in that application and it’s not in One Drive when I go to my Outlook to try to attach it to an email. It is much faster to save it to your desktop and send it via Gmail or simply upload to Google Docs which is instant. U
38. [R315] 3/5 · GB Needs work: Slow and buggy. Excel hyperlinks do not work, so resorted to using OneDrive on line. Don’t see this app as useful or advantageous at all, just very frustrating.
39. [R426] 3/5 · GB Terrible loading speed after UI update: Majorly slow loading of files and folders now the UI has changed, sometimes takes up to 1 min. Considering changing file storage
40. [R6] 1/5 · US Terrible for years in a row: The OneDrive iPhone app has been a disaster forever. Every single time I open the app to use some files in the vault it asks me to authenticate (that’s fine) then create a PIN for the vault (why ask me every time?) then asks me if I want to enable Face ID. Then it asks again and again in a loop until sometimes it works. Most times I can’t open the vault area of the dri
41. [R22] 1/5 · US Keep asking for Authorization: From last month this app started behaving abnormal and each time start up asking for password or other methods. It’s really annoying and frustrating experience.
42. [R20] 1/5 · US Microsoft Lens was AMAZING and SUPERIOR!!: This app supposed to replace LENS?!?!?! It absolutely doesn’t do half the things Lens did. This sucks. Give us Lens back please.
43. [R24] 1/5 · US Missing MS Lens: Too bad they removed Lens. Now I have to create an MS account to do anything. Well, switching to a Notes, bye MS.
44. [R36] 1/5 · US terrible replacement for ms lens: i needed to scan some documents, and due to ms lens being shut down i had to install this. as far as i can tell, it is impossible (or the controls are not clear enough) to scan more than one page of a document per file which is inexcusable for a file scanning app/replacement for a file scanning app
45. [R52] 2/5 · US What a mess: OneDrive is a convoluted mess. Since it has absorbed the function of Lens, it not forces you to save all scanned images to the cloud, undoubtedly to be used for AI learning. Problem - if I need to scan a document with personal info on it, now I have no choice but to save to the cloud. Looks like I’ll be looking for an alternative app for scanning. Microsoft has sure fallen from grace.
46. [R33] 1/5 · US Onedrive deleted my videos and photos: It is insane how onedrive just decided to delete my photos and videos, and no way of me to recover them they’re no even in the recycle bin I decided to log into my onedrive to download some videos and it asked me to log out for some reason I logged back in and my videos and photos aren’t there and not even in my recycle bin.
47. [R50] 5/5 · US GREAT APP: I’ve had the app for two years now and so far it works great but one thing. My sister deleted a very important video.I have a folder of deleted videos and photos and when I checked it, it aside it was empty!!! Other than that great app! So it’s even rate😃😥
48. [R4] 3/5 · US Not always reliable: It happens with inconvenient frequency that I’m unable to open a file unless I shut down and re-open the OneDrive app. Not good.
49. [R25] 3/5 · US Not usable on iPhone: I have a subscriber to Microsoft 365. Supposedly it includes Microsoft OneDrive. OneDrive works on my computer with no problem and with my Microsoft 365 account. But it won’t work on the iPhone. On the iPhone it just says one account found and when you click that button, you get a white page with nothing on it. So you can’t set it up.
50. [R162] 3/5 · US Scanning: Lately, it only scans one photo at a time; before, it was unlimited. Please fix this issue. · translated