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Updated July 2026 · real, multi-region App Store reviews
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Is it worth paying for

myQ Garage & Access Control

45
Value score / 100 Worth paying? No Skip it

The myQ app offers convenient garage door control, but its frequent bugs, intrusive ads, and lack of smart home integrations significantly detract from its overall value.

Free to download 4.8★ lifetime (2,402,703) since 2011

The myQ app provides the convenience of remotely controlling garage doors, which many users appreciate R7R15R41. However, it is plagued by numerous issues including frequent disconnections, slow loading times, intrusive ads that pause music, and a lack of integration with popular smart home platforms like Apple HomeKit or CarPlay, making it less reliable and user-friendly than expected for a highly-rated app R2R3R12R31.

Free vs paid

The app is listed as free with no in-app purchases, meaning all features and frustrations described by users are part of the free experience. Users complain about ads and lack of features despite it being a free app, indicating a perceived lack of value even without a direct monetary cost for the app itself R31R52R54. There are no reviews indicating a paid tier or subscription for core functionality, though one user mentions a 'subscription service' for a garage door opener, which is contradicted by the product page R9.

Value complaints

  • Users are frustrated by intrusive ads and promotional content, especially since they have already purchased the associated hardware, feeling it diminishes the app's utility as a tool.R19R31R52R54
  • The app's ads frequently hijack audio playback, pausing music when the app is opened, which is particularly annoying for users in their cars.R31R43R78R92
  • One user incorrectly believes a subscription is required for the garage door opener, though the product page indicates no in-app purchases.R9

Where it delivers

  • Many users appreciate the convenience of being able to remotely open and close their garage doors and check their status from anywhere.R7R15R41R79
  • The app is generally considered user-friendly for its core function of opening and closing the garage.R15R133R151R503
  • Some users find the camera and keypad features work well and are easy to install.R11
Worth paying if

N/A, as the app is free with no in-app purchases or paid tiers mentioned on the product page.

Skip / stay free if

You prioritize seamless smart home integration, quick app response times, or an ad-free experience, as the myQ app struggles with all of these R3R10R12R19. Users who rely on Apple Watch, CarPlay, or Siri for quick access will find the app lacking, as these integrations are frequently requested but absent or buggy R12R25R50.

Evidence note: The lifetime rating of 4.75 is significantly higher than what recent reviews suggest. Many positive reviews are short and unspecific , or are complaints about being forced to review the app, which artificially inflates the rating . This indicates the lifetime rating is not a reliable indicator of current user satisfaction.

Frequently asked

Does myQ integrate with Apple HomeKit or CarPlay?
No, the myQ app currently lacks integration with Apple HomeKit and CarPlay, which is a major point of frustration for many users who desire voice control or in-car access R12R48R50R53.
Are there ads in the myQ app?
Yes, the myQ app includes banner ads and promotional content that many users find intrusive and annoying, sometimes even pausing background music R19R31R43R52.
Is the myQ app reliable for opening and closing the garage door?
The myQ app's reliability is inconsistent; while it works most of the time for some users, many report frequent connection issues, slow loading times, and instances where the door fails to open or close, or the status is incorrect R2R3R10R20.
Does the myQ app have an Apple Watch complication or widget?
The myQ app struggles with Apple Watch integration, with users reporting frequent disconnections, inability to use it as a watch complication, and no support for widgets, making quick access difficult R12R25R353R449.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R19] 1/5 · US Enough with the ads, holy: This ad pushes the Amazon in garage delivery so freaking aggressively. If I buy your product, and you think that gives you the right to make it impossible to use without seeing ads, you’re a bad human and you make the world a worse place to be in
  2. [R31] 3/5 · US Ads Kill My Music: Getting pretty frustrated with the banner ad at the top of the app. If the banner ad is a “video” (which they often are) and I have the app open or open the app, it pauses my music when the video starts playing. The ads don’t even play sound, but they trigger as new media playing, which pauses any other media currently playing. Considering I use this app in my car 98% of the t
  3. [R52] 1/5 · US Pretty Trash: About half the time you open the app it is unable to open or close the door without full killing the app or swapping between panels within the app. Further, these geniuses have somehow figure out how to get it to stop music. My guess is trying to pave the way to audio ads. Oh yeah, this thing has a bunch of ads. This sucks. Lastly, I’ve written a review before and it’s gone? Sus.
  4. [R54] 1/5 · US FAKE rating: This app sucks, the ratings are fake, read the reviews. Everyone gives one or two stars in the rating is still 4.8. Stop putting ads in your App!!!!!
  5. [R43] 1/5 · US Worst customer service: The only thing worse than. this all is the customer service. App is very glitchy and with the latest update now when I open it, my music on Spotify stops playing and I have to restart it to play. I’ve been through all possibilities and it’s definitely a problem with the MyQ app. I wish I could find a different app to use for my garage door.
  6. [R78] 3/5 · US App hijacking audio: The app works fine, but it's recently started highjacking my audio when I open it. I get in my car, get my music going, open the app.. my music stops. Close the app, music didn't start back up I have to hit play again. What is the reason a GARAGE DOOR app needs to shut down my audio?
  7. [R92] 3/5 · US It works: It works, but why does this app stops my media when I open it to open my garage
  8. [R9] 1/5 · US Useless: This is a useless rent seeking service. There is no reason why a garage door opener needs a subscription service to use. Doesn’t integrate with HomeKit even with a subscription. Beyond useless
  9. [R7] 4/5 · US I SEE IMPROVEMENT: I do love the convenience of being able to see if I left my garage open while I’m out or to open/close if riding with others BUT it would be AMAZING if there was a capability to add a widget button to my home screen that will open/close my garage. ALSO I want the ability to make a garage open Shortcut so I can ask Siri to open garage while driving
  10. [R15] 5/5 · US Love the app: I love using the myQ app to access control of my garage. It’s very convenient and user friendly. It comes in handy a lot and I highly recommend it to anyone!
  11. [R41] 5/5 · US Automatically opening!: It’s cool cause can open via the app!
  12. [R79] 5/5 · US Best purchase: One of the best purchases every
  13. [R133] 5/5 · US Garage door: Great service and app
  14. [R151] 5/5 · US MyQ “the Best”: Works great, all features!!!
  15. [R503] 3/5 · CA Car Play: Great app. Works perfectly to open and close garage door or even to schedule a close to make sure you don’t forget. But of all the apps that should be car play compatible - why can’t I open the door from the object I put in my garage every day. Really disappointed by hey let’s say pair with certain manufacturers, maybe for a subscription fee, to be able to open my garage. Make it car pla
  16. [R11] 5/5 · US Great purchase!: MyQ Garage Opener already had a camera and that works great! Then I added the Camera Keypad for more visibility. Very easy to install! Highly recommend.
  17. [R12] 3/5 · US Struggles with anything other than phone: Once I month I have to reconnect it to my Apple Watch. Its not related to updates so not sure it disconnects. Also can’t use the app as a watch complication in any watch face and you can’t add it to any widget set up. Basically all the useful ways to quickly access the app while driving. For some reason the app can’t be added to CarPlay either which feel
  18. [R48] 2/5 · US Integration issues: I think In 2026 people expect Home kit integration. New installed opener is great and quiet, but complete lack of integration with my phone make me think that next time my garage door opener will be with different company. I don't want every day use with app, I want it with voice. Thanks
  19. [R50] 4/5 · US MyQ: The app is great. I use it every day but it’s insane to me they haven’t put in a CarPlay option. It would basically be like a built in garage door opener in your car.
  20. [R53] 2/5 · US Lousy integration: We have been promised IFTTT integration for over a year now. However, it seems they are unable to address the issue. Instead, Chamberlain would rather you spend big bucks to buy add on devices and integrate with HomeKit, instead of a simple interface to IFTTT. HomeKit or IFTTT support for my gate. I’ve already replaced you with Tailwind for the garage doors. Still waiting two
  21. [R2] 1/5 · US Buggggy: Signed up, couldn’t connect to my garage door opener, the button have to send me to support didn’t work. Then going to the main menu > settings > support took me to a page with icons for the different devices and clicking those buttons did nothing.
  22. [R3] 1/5 · US App: Not quick, taking long time to open the app
  23. [R10] 1/5 · US Slow: Using the myQ doorbell, you can’t answer the doorbell when prompted that someone is ringing it. When you tap the notification, it switches to the app but it just gives you the boot up spiral of death and never actually loads the video to talk to them. On other notifications, it will load the app but trying to view the video is pointless because it just shows up as a black picture and won’t s
  24. [R20] 1/5 · US Sluggish: Recently the app takes a long time to just open. Once open there is about a 15-20 delay before notifications are sent. I sure wish that there was a better app.
  25. [R25] 1/5 · US Won’t link Apple Watch.: Gave up after numerous errors and lock outs and resets. App will not recognize my watch. I’ll just deal with carrying the remote opener around
  26. [R353] 3/5 · CA Almost good: Apple Watch app is laggy, it says I have to sign in although in the app I am. It also does not tell me whether it is trying to connect or is connected and just assumes the last state the door was in is always correct then I start pressing it a couple of times and it refreshes
  27. [R449] 3/5 · CA iOS widget and CarPlay?: When are we going to get an iOS widget and CarPlay integration so we can open the garage door??

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store