SAFE Credit Union

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 1/5 · US Glitchy App: App is very user friendly and helpful. But it is also very glitchy, slow to load and laggy.
2. [R8] 5/5 · US App: Great, reliable easy to use platform
3. [R10] 5/5 · US All options working as advertised: Everything I’ve needed to do I’ve been able to do on this app and it’s working with the newest version of iOS so I cannot complain.
4. [R15] 5/5 · US Best bank: Me encanta mi banco y su app es lo máximo fácil de usar, nunca se daña, tengo todo lo que necesito a mi alcance y es súper eficiente. Estoy muy contenta con mi banco.
5. [R13] 2/5 · US The Effectiveness of Knowing: Knowing that I don’t always have to get a paper receipt or acknowledgment of my purchases because everything is right in my Safe app grants me real peace of mind and power over my savings and checking!
6. [R42] 3/5 · US Good but disappointed: Hello, I’ve been using SCU for a month or so now and it’s pretty simple to use, I love that, I also love how I can pull up to an ATM myself and deposit or withdraw cash instead of waiting in line and having to talk to someone, makes time go by faster. Unfortunately, I’ve ran into some recent purchasing issues and I’m not really satisfied. I’m not really SURE if this is beca
7. [R73] 5/5 · US Great app: This app has made my life easier. With the easy access to all of my banking needs, right at my finger tips!! Thank you for creating a way to help save me some time and helping to lower my stress level!💜
8. [R80] 5/5 · US Super helpful app: Saves me tons of time!!
9. [R7] 5/5 · US Safe: I’ve been with SAFE credit union for over 20 years. They’ve always been very helpful whenever we’ve needed it. I’ve had multiple loans through them the process was always smooth I have checking and savings and whenever I have issues they’ve always been there to help me when I lost my wife and had to change some stuff on our account they were to support .
10. [R16] 5/5 · US great service: Had this bank for over 8 yrs been great every time we needed answers or help
11. [R18] 5/5 · US Client for life: Great customer service
12. [R21] 5/5 · US 007: Great in customer service.
13. [R12] 5/5 · US Good App Great Credit Union: The app works well, and the credit union is the best I’ve banked with.
14. [R22] 5/5 · US Safe, Secure, Reliable!: Best credit union EVER! Always safe. Always secure. Always reliable. SAFE CREDIT UNION's app is excellent!!
15. [R82] 5/5 · US Easy to use: Been with the SCU for almost 10 years now and no issues with the app. They do an update almost every 2 years it feels like
16. [R48] 4/5 · US Was a great app…: This was a fantastic banking app! Until mobile check deposit suddenly stopped working as of 12/1/24 and no one can tell me why. It’s so unfortunate as I love everything else about this bank! Please get this fixed and I will give you 5 stars!
17. [R57] 1/5 · US Check online deposit doesn’t work: Check online deposit doesn’t work
18. [R67] 1/5 · US Check deposit: Very inconsistent sometimes says dark background and it is and I had just captured a check right before. Doesn’t read correctly even with clear writing. Says move closer and can’t move closer or check would be out of view.
19. [R79] 1/5 · US Can’t Mobile Deposit Checks: My husband and I have a joint account, however since I am not the “main account holder” the app does not allow me to deposit checks, at least that’s what Safe’s customer service like told me. Absolutely ridiculous that both of our names are on the account however only one of us can do a mobile check deposit. This app is also decades behind every other backing app, you
20. [R23] 1/5 · US Unusable for 11 days and counting: The app has been completed down, as in cannot even open if, for 11 whole calendar days as of today. Completely unacceptable in 2026. Abysmal update production team.
21. [R31] 1/5 · US App: It crashes everytime I click on it
22. [R35] 2/5 · US Not working: I’m not sure what happened. The app used to work fine but now it won’t even open. I’m afraid to download a different one in case it’s not legitimate. Can someone please reach out and tell us what is going on
23. [R1] 3/5 · US Was a great app: Since the most recent update today, the app and all cards don't work. Even my Dwight tried to go and make a purchase this evening and all our accounts and hers can't access any funds from all accounts. On the app none of our accounts are present anymore and support is down. This isn't a general maintenance like it says on the site. Much more serious.
24. [R24] 2/5 · US Can’t access app: I understand the reason for the authentication process but you can’t use the app when there is no place to put the code. You can log in fine and the app sends you a code but there is no place to put in the code. Please fix!!!
25. [R29] 1/5 · US Needs work: I recently closed an account and opened a new one. Now when I try to log in with my new credentials it tells me “information incomplete” and to call them. When I do they have no clue why I can’t log in. It’s ridiculous that they are unable to get me access and basically are like “oh well”. The best they could do was tell me to turn my phone off and back on. IT customer service is a jok
26. [R64] 2/5 · US What is happening?: I’ve signed into my account only to find none of my account information available. Nothing explaining what is going on with the app. And no way to sign in to see my accounts, just an endless loop of offering me the app that I already have.
27. [R25] 1/5 · US UPDATE 👎👎👎: WHY DID YOU UPDATE THE APP?! it was so convenient, in the past, to view all the transactions on my cards, I immediately opened the main page where I could quickly find everything. Right now, everything is in some kind of electronic statements and I can't find the same page in this app. Previously, I just enjoyed using this application because it was very convenient and everything I nee
28. [R27] 2/5 · US Please bring back pending transfers: I have been banking with SAFE for over 10 years. The app has always streamlined the banking process for me and made budgeting manageable. SAFE functions as my financial home base, money coming in is almost always transferred elsewhere. This was never an issue until the recent app update removed the ability to view pending transactions within the account and
29. [R32] 4/5 · US The updated SAFE CU APP: It no longer shows pending charges , other than that it’s good
30. [R124] 3/5 · US Decent app but needs to be updated: Great app for mobile banking. But with the recent banking system upgrade this app has problems. My wife and I own our own businesses. Have multiple accounts that we’re both on, business and personal, amongst kids accounts, they are all now listed by number and bank names when you open up account summary. Very confusing. Also frustrating. Although I am listed on
31. [R20] 4/5 · US Memo: When transferring funds, would love to have a memo section. Otherwise app is good!
32. [R33] 4/5 · US Just Needs Spending Buckets: The new update is really great overall! Many things I used to struggle to find in the old version of the app are now in much more logical spots. For example “external transfers” is under “transfers” instead of hidden away under “more.” My one request for the devs would be to add spending and savings buckets! These are so handy in other banking apps kind of like a virtu
33. [R37] 4/5 · US Almost 5 star: Mostly love the app! Would be 5 star if developers would create the ability to put notes on transaction (ex transfer between accounts or noting what a debit transaction was for). Would help with tracking budget
34. [R74] 3/5 · US Need Zelle: Please get Zelle.
35. [R61] 1/5 · US Disabled paste in password fields: Paste is disabled in password fields, which discourages the use of secure password managers and encourages the use of short, easy-to-type passwords (which are less secure). This has been a security anti-pattern for over a decade. If the developers of this app are so far behind current security best practices that they’re actively making decisions that harm secur
36. [R75] 1/5 · US Why would they go backwards: Now we can’t use face ID we have to type in our passwords now or save it in your passwords chain that’s lame! they took away printed cards and are messing up the app and it doesn’t have a refresh button you have to log out and log back in to get it to refresh. They make billions of dollars each year you’d think they could make the app better.
37. [R44] 3/5 · US App not there yet: The app and emailing system it has gotten better but still not there yet. On the email side, I get notifications a day or two later causing me to panic and check my accounts just to see that it was an old transaction.
38. [R87] 2/5 · US No Push Notifications: Don’t rely on the push notifications. They come days after the fact, if at all.
39. [R189] 3/5 · US Basic: It’s pretty basic as far as a bank app can be. It would be more convenient if choosing a bill schedule date showed an actual calendar to choose a date from instead of the scroll date menu. I end up going out of the app to go to my calendar app to see what weekday a specific date lands on, then going back into the app to choose the date. Small inconvenience, but really unnecessary.
40. [R218] 3/5 · US ok but needs work: I generally find this app inoffensive and useful but it has some flaws. The menu to access additional functions, like updating personal details, is a mess. It also looks like something I might have programmed in high school almost 20 years ago. Please get in line with current design language. The chat function is clunky, doesn’t state how much time before someone replies and i
41. [R237] 3/5 · US Needs major improvement and updating: The app needs to be updated and revamped. The software is incredibly slow and takes forever to load the menu page. The check deposit for starters is awful and useless (it doesn’t even load and process my checks). The whole app is just super outdated compared to other (better) banking apps.
42. [R6] 1/5 · US Great Bank: Please stop asking me to review…every time I open this app I give 5 stars and it continues to ask for my opinion. I really don’t care, I just like what you guys do.
43. [R11] 1/5 · US .stop asking me!: Asking me too many times for review
44. [R45] 4/5 · US Widget: When will app widget be available again?
45. [R3] 5/5 · US Great bank: Great bank
46. [R4] 5/5 · US I am so happy to be here: 17 years no issues I am very happy to have come here.
47. [R5] 4/5 · US Great place to bank.: I have been a safe member since 2000. Off and on, since. They continue to grow as well have I.
48. [R96] 1/5 · US Mobile check deposit won’t work: After the iOS 16.1.1 update whenever I try to deposit a check through the app the camera function doesn’t work properly. It tells me to rotate my device to continue but it fails to register any rotation at all so I can’t even take the first picture to deposit, very frustrating please fix.
49. [R98] 1/5 · US Can’t mobile deposit: Still stuck on screen that says to rotate your phone. C’mon guys this is like the number 1 reason why people use the app.
50. [R100] 1/5 · US Mobile deposit still broken: From the reviews, it’s clear that the mobile deposit function broke with the latest iOS update. Users have been complaining here for two months. I got the update Friday, and can’t deposit checks today. Please fix this right away!
51. [R99] 4/5 · US Dark Mode Needed: App works wells; however, it really needs a dark mode option IMO.