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Updated July 2026 · real, multi-region App Store reviews
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Is it worth paying for

Libon

65
Value score / 100 Worth paying? Depends It depends

Libon offers generally good call quality and affordability for international calls, but recent price increases, minute reductions, and persistent technical issues make its value proposition inconsistent.

Free + in-app purchases seen up to $20 4.6★ lifetime (5,624) since 2011

Libon is an international calling app praised for its clear connections and affordability by many long-term users. However, recent changes have led to significant price increases, reduced call minutes, and numerous complaints about calls failing to connect, dropping frequently, or minutes disappearing, making its paid service less reliable.

Free vs paid

The app is free to download, but users must purchase minutes or credit to make international calls R6R13R20. There is no indication of a free calling tier; all international calls appear to require payment R23.

Value complaints

  • The company has been decreasing call minutes while increasing prices, making the service more expensive.R10R11R41R46
  • Users report significant price hikes, with some claiming rates have tripled or increased by 500% for certain countries.R30R337R102R103
  • Purchased minutes now expire, unlike before, leading to loss of unused credit.R38R45
  • Some users were charged more than the advertised price.R52
  • Complaints about purchased credit not being added to accounts or disappearing.R6R28R50R88

Where it delivers

  • Many users find Libon to be affordable and a good value for international calls.R11R23R25R42
  • The app is praised for its reliability and being operational consistently.R1R8
  • Call quality is often described as great, clear, and with good connection.R1R27R48R51
  • It offers quick connection, similar to local calls, and is easy to use.R26R60R81R84
  • Recipients do not need the app installed to receive calls.R33
Worth paying if

It is worth paying for if you prioritize clear international calls to specific regions where it still performs well, and if you are willing to overlook recent price hikes and potential technical glitches R8R23. It is particularly useful if the recipient does not need the app installed R33.

Skip / stay free if

Skip Libon if you are looking for consistently low prices, as rates have increased significantly for many destinations R10R11R41R46. Also skip if you need reliable call connections and responsive customer support, as many users report issues with calls not connecting, dropping, or minutes disappearing without resolution R6R13R20R28.

Evidence note: Recent reviews are heavily skewed towards negative experiences regarding price changes and technical issues, contrasting with the higher lifetime rating which likely reflects past performance.

Frequently asked

Is Libon still affordable for international calls?
While many past users found Libon affordable, recent reviews indicate significant price increases and reduced call minutes for various destinations, making it less economical than before R10R11R41R46.
What are the common issues with Libon's call quality?
Users frequently report poor call quality, including calls cutting off, dropping entirely, not connecting or ringing, and one-way audio issues where either party cannot hear the other R2R5R17R24.
Does Libon have good customer service?
Multiple users have reported poor or non-existent customer service, with complaints about late or no responses to issues regarding purchased minutes or technical problems R6R13R20R28.
Do Libon call minutes expire?
Yes, unlike in the past, purchased minutes now have an expiration period, with some users reporting a 30-day limit, leading to unused minutes expiring R38R45.
Can I use Libon without an internet connection?
No, Libon requires an internet or WiFi connection to make calls R35R79.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R10] 1/5 · US The company keeps decreasing minute and charge more for it: The app is going from best to worst. It used to be one of the the best international call app. However, it’s moving away from that since they continue to charge more and drop minutes.
  2. [R11] 3/5 · US .: It’s been years since I’m using this app very affordable.But now minutes to call in Philippines went up the prices.
  3. [R41] 1/5 · US Poor connection: Aside from poor call quality, they increased the credit rates and is now WAY more expensive than Skype credit. This was my go-to app for calling my family in the Philippines, but now this is becoming GARBAGE. Searching for a new app to use now!
  4. [R46] 1/5 · US I can’t believe it!!!: Why every day less minute and more money to buy ? At least one at time ,less minutes more money or more money less minutes either way no good don’t you think ?
  5. [R30] 5/5 · US Why are you so expensive: Too expensive
  6. [R337] 3/5 · GB Rates tripled!: I recommended the app to so many of my friends as it worked great and the rates for Libon out calls were very good. After last upgrade the rates have more than tripled. Too bad! I do not think I will carry on using it. 😕😡
  7. [R102] 1/5 · US PRICE HITCH UP!!!: No doubt it's the best app ever , call tariffs now is too challenging. Almost 80% increase over its former price, I have no choice than stop using the app, especially when calls to Nigeria is very expensive! Thumbs down....
  8. [R103] 1/5 · US Hike in price: Why the sudden increase in prices?? There's 500% increase in prices to call Nigeria, it's really much. I'm forced to stop using it
  9. [R38] 1/5 · US They changed their minutes!: I’ve been using this app for more than 2 years then recently they changed their rate ( GLOBE ). Before their minutes never expired but now it is only good for 30 days so I stopped buying their minutes. I hope that you guys could back it to the way it used to be so you wont lose more subscribers.
  10. [R45] 1/5 · US Expirations: I’m shook when I saw my libon today I bought 1500 mints to the thought there’s no expiration I just use it 400 mints and I still have thousands more and tomorrow will be expired it hate this thing u should give it back the thousand mints gonna expire tomorrow February 28 2020 today!
  11. [R52] 5/5 · US I disagree: They told me I got a pay $29.99 to call Africa so when I pay with my card they charge me $39.18 which is not fair for me
  12. [R6] 1/5 · US Rayan: Its a scam bought 80 minutes and it doesn’t work and support replay late on WhatsApp im asking to fix or refund still no response
  13. [R28] 1/5 · US Scam: Bought minutes just billed me no credit added in my account. I contacted the support responded twice once a day I gave a lot of detail the second day but no response.
  14. [R50] 1/5 · US Start January 2020 this app have lots of sudden change. 1500 mins calls for Philippines for $19: I purchase 1500 mins call Philippines for just $19. After I paid it few mins later back to zero balance load.
  15. [R88] 1/5 · US My paid minutes were gone: This app is terrible! I had 56 minutes left, and today after I signed out everything is gone, my paid minutes and call history!
  16. [R23] 5/5 · US Best App for International Calls: My fiancé is overseas right now, and we have tried many apps, from Facebook Messenger, WhatsApp, Viber, to other international calling apps such as Rebtel. And they all have the same problem, where she is right now, she doesn’t have a strong enough internet connection to hold a call. We had started to give up hope of being able to have phone conversations before L
  17. [R25] 5/5 · US Came to the rescue: We desperately needed something that was affordable and finally Libon saved the day!
  18. [R42] 3/5 · US Me gusta: Es económico y útil. A veces la señal se daña. Pero en general es una buena opción
  19. [R1] 5/5 · US Fiable: Toujours opérationnel de jour comme de nuit. J’aime❤️
  20. [R8] 5/5 · US Excellent app: Years using Libon and I always get a great service!!!
  21. [R27] 5/5 · US Ama: Ivery good connection is good and it’s cheap
  22. [R48] 5/5 · US Great: Great sound
  23. [R51] 5/5 · US Great connection: Clear voice.
  24. [R26] 5/5 · US Quick connection: I love the fact that I will connect just like you’re calling a local number. The sound quality is not so great but it will do for now!
  25. [R60] 5/5 · US Amazing!: This is one of the best international app that I used before and cheaper! Really love it! It’s just the mode of payment give me hard time sometimes! I don’t know what’s wrong why always declining my way of payment!? Please help me to solved it! Thanks
  26. [R81] 5/5 · US Great App: Love this app, simple and easy to use... rates are overall, not the cheapest but good.
  27. [R84] 5/5 · US Awesome: Connect promptly gud response
  28. [R33] 5/5 · US Best App for Int’l Calls: Libon is the best App for International Calls I have ever used in the last 5 years. Additionally, their customer service department provides excellent support.. they are extremely fast and very responsive. I strongly recommend Libon for ALL International Calls. One important thing.. my family overseas does NOT have to download Libon App or do anything; I call them directl
  29. [R2] 1/5 · US Call: I I don hear the voice of other and it iis cut off
  30. [R5] 1/5 · US No improvement: The quality is unbelievably poor
  31. [R17] 1/5 · US Either you don’t heard them or they don’t heard you: I being using this app in last 2 years it was good but lately it’s the worst app to call Mali (fix it
  32. [R24] 5/5 · US Drop call and multiple attempts daily basis: You have to putting a lot of effort into to make a call for example if you would like to call once you lance out the call it won’t be right the wait it after multiple attempts and patient to get it through,and sometimes the call drop .
  33. [R13] 1/5 · US Terrible: Tow months in the row i purchased the service, not one of my calls went through . I contacted customer service through email and they didn’t care to reply. It was ok before but now it became a scam, they take your money but don’t honor the service. Definitely a scam
  34. [R20] 1/5 · US Not ringing- bad customer service: I have paid this app to call my family overseas,. But every time I call them it is not ringing for them. I tried to call different numbers in the country that my family are, but still it is not ringing. I contacted Libon about this issue but they have not responded!!! They don’t have a customer support. If you pay their plans for call and it is not working, there
  35. [R35] 1/5 · US Fake: You Need Internet Or WiFi To make a call
  36. [R79] 1/5 · US Not as good it used to be: Don’t work without WiFi now in my IP7

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store