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Updated July 2026 · real, multi-region App Store reviews
Better options than

Venmo alternatives

Venmo users often seek alternatives due to account freezing, poor customer service, and technical glitches. Alternatives like Cash App and PayPal offer similar money transfer services, while Apple Wallet integrates with the Apple ecosystem, and Amex provides credit card benefits.

Why users look for alternatives to Venmo

The alternatives

Cash App
4.8★ · 8,517,185 ratings · Free

Cash App is a mobile payment service that allows for quick and easy money transfers between users R59R61R63. It also offers features for kids to manage money R52.

Better for: Cash App is better for users looking for instant gratification in money transfers R61 and those who find it easy to use, even after a long break R57. It can also be suitable for children learning about money R52.

Head-to-head: Venmo vs Cash App
Intuit Credit Karma
4.8★ · 7,667,723 ratings · Free

Intuit Credit Karma provides credit score monitoring and tools to help improve credit R72R78. It is described as an easy-to-use companion to its website R66.

Better for: Intuit Credit Karma is better for individuals focused on tracking and improving their credit score R72R78. It suits users who appreciate a dedicated app for credit management R66.

Head-to-head: Venmo vs Intuit Credit Karma
Apple Wallet
4.8★ · 7,239,882 ratings · Free

Apple Wallet allows users to store cards and make payments, and it can be used to send money to family and friends R83R86. It is often praised for its ease of use R91.

Better for: Apple Wallet is better for Apple users who want a seamless integration for storing cards and making payments within their ecosystem R86. It is also suitable for those who value an easy way to send money to others R83R91.

Head-to-head: Venmo vs Apple Wallet
PayPal
4.8★ · 6,298,622 ratings · Free

PayPal is a widely used platform for sending and receiving money, including getting paychecks and saving money R97R103. It is generally considered easy to use R97.

Better for: PayPal is better for users who need a reliable platform for receiving paychecks and managing savings R103. It is also suitable for those who appreciate a generally easy-to-use service for money transfers R97.

Head-to-head: Venmo vs PayPal
Amex
4.9★ · 4,340,291 ratings · Free

Amex offers credit cards with benefits like cashback rewards and high-yield savings accounts R114R117. The app allows users to view balances, make payments, and access card benefits R111R119.

Better for: Amex is better for users seeking a credit card with strong cashback rewards and other benefits R114R117. It suits business users who rely on the card for their operations R108 and those who appreciate an easy-to-use app for managing their credit card R111R119.

Head-to-head: Venmo vs Amex
Stick with Venmo if

You should stick with Venmo if you find its teen account features work well for you or your primary use is simple, easy money transfers and you haven't experienced the common issues reported by others .

Evidence note: Intuit Credit Karma, Apple Wallet, PayPal, and Amex have some negative reviews, but enough positive ones to form a general pitch. Cash App has a notable number of negative reviews regarding stolen money and poor customer service, similar to Venmo.

Frequently asked

Why do users report issues with Venmo customer service?
Users report issues with Venmo customer service because it is frequently described as terrible, non-existent, or unhelpful, often leading to unresolved account freezes, disputes, and refund problems R1R11R15R41.
What are common technical problems with the Venmo app?
Common technical problems with the Venmo app include error messages, inability to send payments, difficulty connecting bank accounts, and the app not opening or functioning correctly on various devices R4R6R9R21.
Is Cash App a good alternative for quick money transfers?
Yes, Cash App is considered a good alternative for quick money transfers, with users describing it as instant, easy, and fast R59R61R63.
What does Intuit Credit Karma offer for credit management?
Intuit Credit Karma offers credit score monitoring and provides help and tools to boost one's credit score R72R78.
What are the benefits of using the Amex app?
The Amex app allows users to easily see their balance, make payments, view all their card benefits, and find airport lounges R111R119.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Venmo 2/5 · US They steal your money: Several times I used Venmo for a transaction and the money is taken from the account and then a week later they freeze your account because there is “an issue wuth the transaction” and you have to pay more money. I called for a resolution and was given the run around. This has happened 3x! And I finally closed this scam Venmo account
  2. [R11] Venmo 1/5 · US Worst Service: Do NOT use this app. Customer service is absolutely terrible. I’ve had this account for years with no issues, and now suddenly it’s frozen for no valid reason. They tell you to call support, which gets you nowhere, just to hear “your account has been escalated, check your email in 3, 5 days.” Really? It didn’t take 3, 5 days to take my money, but now I have to wait to get access to it
  3. [R29] Venmo 1/5 · US It was good till it wasn’t: They have been locking everyone’s accounts and freezing them for no reason it’s starting to get sketchy
  4. [R35] Venmo 1/5 · US Constant Lock Outs: Most frustrating app to use when trying to run a business. Impossible to send money to anyone in succession without having your entire account locked out. Call customer support just for some Indian to tell you the system is entirely autonomous and cannot be overrided. Wildly infuriating.
  5. [R15] Venmo 1/5 · US Customer care is a joke: Customer care is a joke, if you want random charges on your account just keep using Venmo. Then when you ask for refund they make things hard unlike regular bank institutions.
  6. [R41] Venmo 1/5 · US Customer service: Non existent
  7. [R4] Venmo 1/5 · US Sucks: It keeps sending error messages
  8. [R6] Venmo 3/5 · US Connection issues: Have used it for a long time. Recently I’ve been “unable to make payments at this time”. I have to disconnect my bank account and debit card and then reconnect it every single time I try to send a payment.
  9. [R9] Venmo 1/5 · US Unexplained Problem!: Unbelievable! Could no longer send money worth the carted on file. Took an hour on the phone after a useless day of trying. Had to cancel and sign up again- and once again it is not working.
  10. [R21] Venmo 1/5 · US Worst app: This app feels like a super glitchy website that was never made to be used on a mobile device.
  11. [R23] Venmo 1/5 · US No Good With Refunds: I have never received any refunds that are returned to me through a Venmo payment and no matter how I have tried to get in touch with them for my refunds I can never get a resolution. In 2026 alone they owe me close to $100. I am hoping someone opens a class action lawsuit so I can join and get some of my money back.
  12. [R25] Venmo 1/5 · US Transfer $ not in account: Very irritated when money transferred into Venmo account from my bank is not there 5 days later.
  13. [R7] Venmo 2/5 · US Extremely Poor Web Site UI and functionality: Extremely Poor Web Site UI and functionality with no easy way to remove “friends” and very limited functions for a for-profit corporation!
  14. [R10] Venmo 4/5 · US Huge icons: I love the bar but these huge icons that are now part of the home page is annoying and really serve no viable purpose. They need to go it had made it harder for me to keep track of my spending shifting through those huge icons
  15. [R19] Venmo 1/5 · US Hate it already: Not very user friendly and why do I need to know who all my friends are paying and for what?? Why is this even in here? Seems like that should be confidential information.
  16. [R12] Venmo 4/5 · US Good: Apps good but my card never came
  17. [R17] Venmo 1/5 · US Horrible card service: If you use the Venmo debit card go find a different bank/card carrier right now. They have the worst card service in the world, my new debit card will be more than a month late because they sent it to the wrong address twice
  18. [R44] Venmo 1/5 · US Don’t get a metal card.: I have had my metal card stuck in an atm about 4 times now. Support doesn’t care and just says you will have a new card in two weeks. Support won’t help you get a new one. They just tell you steps to order another one and it will take 2 weeks. I highly recommend to not get a metal card. They make them too thick and will get stuck. Also you have to pay for it yet won’t refu
  19. [R33] Venmo 1/5 · US Promoting prediction market: They recently started sending notifications steering people towards prediction markets. This is predatory behavior pushing people towards behaviors where almost everyone except for insiders will lose money.
  20. [R36] Venmo 1/5 · US Gambling ads: I keep getting ad notifications trying to get me to send money to different gambling services. I understand that this is an app meant for transferring money, but don’t promote gambling.
  21. [R52] Cash App 5/5 · US Child benefits: It's I good way for kids with money
  22. [R57] Cash App 4/5 · US Easy peasy: I had not used the app in years but it was easy to get back into it.👍
  23. [R59] Cash App 5/5 · US Jah: Quick and easy
  24. [R61] Cash App 5/5 · US The service is great: I’m impressed with how instant gratification is on this app
  25. [R66] Intuit Credit Karma 5/5 · US Extremely Helpful: The app is a great addition/companion to the website and is easy to use.
  26. [R72] Intuit Credit Karma 5/5 · US Review: I love how accurate Credit Karma is and all the help that is available to boost my credit score. Thank you Credit Karma!
  27. [R78] Intuit Credit Karma 5/5 · US Fix your credit: Trusting ck to get me right but I have faith
  28. [R83] Apple Wallet 5/5 · US Best thing ever: I love how Apple wallet allow me to help family and friends when in need.
  29. [R86] Apple Wallet 5/5 · US Nice: It’s nice. I forget about it often but now with apple card I use it more
  30. [R91] Apple Wallet 5/5 · US M: My first time using it and it’s no problem at all. It’s so easy.
  31. [R97] PayPal 5/5 · US Good to use: Pretty good · translated
  32. [R103] PayPal 5/5 · US Great: I use this get my pay Check and to save money
  33. [R108] Amex 5/5 · US Business Amex: We’ve been with American Express since 2000 American Express accommodate all of our business names. We rely on the card. For what it stands for. We will continue to use American Express as a business partner.
  34. [R111] Amex 5/5 · US Super helpful for everything: I love this app not just for seeing my balance and making payments but seeing all the benefits, what I’ve used, and finding airport lounges anywhere in the world.
  35. [R114] Amex 5/5 · US Great card: This is a really great card. Cashback rewards are awesome.
  36. [R117] Amex 5/5 · US Nice credit company: Good credit card cash payback and high yield savings accounts
  37. [R63] Cash App 5/5 · US Fácil y rápido: 5
  38. [R119] Amex 5/5 · US Easy to use: Simple app. This boomer uses it with ease!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store