SiriusXM

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] 5/5 · CA Turn up the radio: Video killed the radio star…..then…..the radio DJ’d video in in the throat….Welcome to Sirius
2. [R20] 5/5 · CA Love it!: I’ve had a subscription since 2001. According to Plash Phelps, I was the first Canadian to ever have an XM subscription. It was the best music investment I ever made
3. [R29] 5/5 · CA Can’t do without my Sirius: I live in country territory and my SiriusXM is what I depend on for my music, news, sports!
4. [R30] 5/5 · CA Long Time Subscriber…love it: I’ve been a subscriber for over 25 years now and I can’t live without my SiriusXM. It is a road trip must and office staple.
5. [R42] 4/5 · CA Decent: SiriusXM is actually a pretty good service. Lots of music, sports, and talk channels, and it’s nice not having to rely on cell service when driving. It works well and the variety keeps things interesting. The only downside is canceling. They don’t make it easy and really try to keep you on the line, which gets annoying. Great product overall, but the cancellation process could be way simp
6. [R126] 5/5 · CA Best subscription for the car: With over 100 channels and if your car is equipped with Sirius XM no loss of signal or interruptions. Must have.
7. [R13] 5/5 · CA Yacht Rock: Much better pricing this time around
8. [R41] 4/5 · CA Great app, terrible customer service: I love this app because it has so much content and the subscription fee is quite reasonable. Their customer service side of things however is where it gets let down. There help articles are minimal, their chat bot is absolutely terrible and extremely limited in scope, and when I did finally get around to speaking with an agent she couldn’t help me with troub
9. [R1] 1/5 · CA Can’t cancel easily: It takes seconds to sign up, but they force you to chat or call in and jump through hoops to cancel. They also increase the price quickly without a lot of notice. The app is not designed well, not easy to find things I’m interested in. I’ll stick with podcasts and online streams.
10. [R9] 1/5 · CA Managing subscription: Sirius makes it so hard to cancel a subscription like makes you jump through hoop after hoop and it’s frustrating they try to do all these different things to keep you and make it hard to cancel the subscription
11. [R10] 1/5 · CA Don’t forget to Cancel Your Free Subscription: The service is great, but I found that I stopped using SiriusXM as my lifestyle changed. I decided to use it again as I got a X-month free promo, but never used it. Thing is, they hope that you forget about the subscription, then charge you the maximum amount. They also have a notorious reputation for aggressive pricing, and will not issue a refund, e
12. [R12] 1/5 · CA Good luck cancelling your plan: They are one of the shadiest companies out there. Purposefully takes too long to respond to nag you into changing your mind. No online cancellation option only call or chat. They then go through 3-5 rounds of offering alternative plans/promotions. I would rank siriusxm along side used car dealerships.
13. [R3] 3/5 · CA Tv app crashes: When the TV app is up and running, it works fine. The problem is starting up the app on the TV. It will often crash and close. You really need to take your time and baby it multiple attempts. A few times a month in my car had no signal when I start my car. I have to listen to FM radio. The next time I start my car it may work fine. In short… Sirius app and car signal work but with
14. [R44] 2/5 · CA Very unstable app: The app will only broadcast for a short period of time and then crashes.
15. [R53] 2/5 · CA Disconnects With Good Data Connection: Constantly kicking me off and “trying to connect” when my data is at full bars or I am on solid wifi.
16. [R55] 1/5 · CA Ruined an App: Constantly getting “error message try again later”. If you travel in remote area without internet or cell signal it will not play the content you downloaded for just such a location. Old app never had a problem or an issues. New app is useless
17. [R7] 2/5 · CA App used to be good: The changes they make aren’t made to make the experience better, but merely to keep their programmers employed. Whomever works on the app doesn’t actually use it
18. [R15] 3/5 · CA Library of favs slow to populate - still broken: Last version to work is 7.23. Ever since then launching the app results in a spinning wheel on the Library page. I have to select another tab and then the library tab again to get my stations to load.
19. [R48] 1/5 · CA Scroll: Why did you remove to scroll down or up in library can you add that back please
20. [R16] 1/5 · CA No 15 second skip in Carplay app for news broadcast: No 15 second skip in Carplay app for news broadcast. Have to pick up phone and skip ahead! This is a safety issue!
21. [R22] 1/5 · CA Apple CarPlay saga: When plugging in wired CarPlay, there is only one app that has issues-SiriusXM. When viewing ALL channels sometimes all of them would show up then it will scroll back to channel 02, and only 13 channels would be available. Or the album art would stagger and some would show and some won’t. -but now only 13 show up consistently. -the only way to hear other channels is by press
22. [R25] 1/5 · CA SXM App No More Song Titles!: The SXM app has STOPPED displaying song titles when connected via Apple CarPlay. This is a nuisance the requires looking at the iPhone instead…
23. [R43] 1/5 · CA WORST APP EVER!!: Doesn’t work on Apple CarPlay unless you sign in each time with your phone, which defeats the purpose of having things hands-free in the car. I tried contacting Support twice for help. They were useless and were not able to help.
24. [R8] 1/5 · CA Ridiculously low: The worst I’ve ever come across. I was exploring some page and came across this website and happened to open an account. It said it will start charging me on June . I called in 2 3 months before probably in February to cancel the plan and delete my account. The cs said they would and they just charged me today . Like this is ridiculous.
25. [R11] 1/5 · CA They started robbing me: It was great till I got triple charged for nothing. Then they won’t stop harassing me after I cancelled twice bc they charged me after the first cancellation
26. [R23] 1/5 · CA Customer service is horrible: If you ever try getting a refund form SeriesXM, you can basically forget about it…. I had to get my bank involved and claim it as unauthorized charge…. And still didn’t get half of the amount back that I was supposed to get, there customer service isn’t helpful at all and they try to stall the situation as much as possible hoping you give up, hats off to my bank becau
27. [R6] 1/5 · CA New Version Not Good: Every time I open the SiriusXM app on my phone it always says there is a new version- install now. I have done this countless times and it still gives me this notice every time. It’s already installed as when I do install now it goes right to the open notice. This is beyond frustrating.
28. [R40] 1/5 · CA Request for feedback: Your app is still asking for me to update and when I do it never updates or improves. Please get it together. It’s wasting my time by stopping every time I get a text or email. What’s wrong with your technology? Very poor job for such and expensive app, your app sucks
29. [R74] 1/5 · CA Continuous update: Regardless how many time I click it, my music keeps getting interrupted because the app tells me that there’s an update available and I have the option to install now or later. I click the install now option and it opens up my App Store only to tell me I have the latest version of the app.
30. [R91] 1/5 · CA App Glitch: It keeps sending me to the Apple store to update my app, but when I get there it says my app is current.
31. [R109] 4/5 · CA Great music channels but Issues with it on Apple TV: Love the variety of channels especially on the app. However there have been issues with app on Apple TV. The app stops playing after an hour or two and has to be restarted.
32. [R117] 4/5 · CA AppleTV: app stopped working on AppleTV since last update it loads but you cant choose anything
33. [R124] 3/5 · CA AppleTV No Bueno: it’s been well over a month that it’s stopped working on the latest 18.2 iOS for Apple TV. Look online and you’ll see tons of Apple TV users complaining but still no fix. on my other Apple TV with 18.1 the app works fine but at least the iPhone app works nice It’s a shame because I really like SiriusXM
34. [R36] 4/5 · CA Can we add an eq to this wonderful app: App is great, given its music lovers and audiophiles can we have an eq added?
35. [R82] 2/5 · CA Listing Downgrade: This new app has downgraded my listening pleasure by 60%. With the old app you could easily rewind to specific points on stations that offered rewind. App Constantly freezing to verify validity. My new app wouldn’t load when travelling outside of my home location (zero on recent trip to Jamaica), -Bring back the old app.
36. [R83] 3/5 · CA Need skip skip fast reward and rewind like iPod cast: The SiriusXM need a skipfast forward and rewind on all programs like podcast.
37. [R105] 1/5 · CA The new app sucks: No restart show. When you pause it skips to live I used to listen to channel 2 til 5 on Friday then Go to buzz at the happy hour and restart show so I didn’t miss anything. Can’t do that anymore Shouldn’t fix things that aren’t broken
38. [R39] 3/5 · CA Same: I find that the same songs are played over and over again. There is so much music out there, I wonder why this happens. I listen to classic rock most of the time and that’s what I find.
39. [R26] 1/5 · CA Customer service: Horrible. Sirius is what it is, it’s fine. Try and deal with customer service and wow. It took me three calls to cancel my subscription because the first two ignored me UPDATE Sirius sent me links to contact them. I did. They sent my a link to give them the information about the issue (so tell them again). So I did. Then they said they can’t investigate Canadian accounts and told
40. [R54] 1/5 · CA Clown show customer service: What a frustrating experience. Don’t get sucked in to these free trials. They’ll charge and double charge you when the trial is over. As usual with these corporate monsters, they don’t empower their employees to do their job properly, but I guess I don’t blame them since so many of them don’t seem to do their job right, which leads to more follow up calls, explanations
41. [R92] 1/5 · CA Far more difficult than necessary: I have spent well over an hour trying to register my account to be able to use the app. 2 chat sessions, a call to customer care and now need to wait for a call back in 24-48 hours. Registering your account is far more difficult and frustrating than necessary. I hope they address this soon, or I will likely cancel the service entirely. Fix your app& the r
42. [R32] 1/5 · CA Poor app quality: Not a big fan of the app. Find it doesn’t work smoothly. I have excellent signal and an iPhone 16 pro max, yet at this time I’m re installing the app because it hasn’t even let me sign in for weeks now.
43. [R34] 2/5 · CA Glitched: Getting tired of deleting and reinstalling so that all channels work. Fix this please!
44. [R2] 1/5 · CA Awful service: The cost is waaaay to high for what this is. And the whole multiple account issue. Why the hell is there just a “streaming” account and then another account for the vehicle even tho it’s the same account. Makes no sense and such a dumb user interface.
45. [R14] 1/5 · CA -: BE WARNED. There is no cancellation button! You have to go through hours long of talking to bot before the cancel your subscription that is if they will cancel it. It should be illegal that this company is doing this. Awful greedy *sshol*s!!!!!!