Facebook is a free app that excels at connecting friends and family globally, but it is increasingly criticized for excessive ads, algorithm issues, and account management problems.
Facebook remains a popular platform for connecting with friends and family and for business promotion. However, recent user reviews highlight significant issues with an overwhelming number of ads, a problematic algorithm that shows irrelevant content, and frequent glitches or account restrictions.
Free vs paid
Facebook is fundamentally a free app, with in-app purchases available for various unspecified items ranging from $0.99 to $19.99. The core social networking features, such as connecting with friends and family and sharing life events, are available without payment R3R12R21. Businesses can also use the platform for app development and promotion without explicit payment for the platform itself R15. However, many users complain that the free experience is heavily degraded by an overwhelming number of ads, often making it difficult to see posts from friends R9R10R31R150. There are also complaints about not being able to cash out winnings from games without paying money R1.
Value complaints
Where it delivers
It is not worth paying for Facebook based on the provided reviews, as the in-app purchases are not clearly defined as enhancing the core user experience or resolving the common complaints.
You should skip paying for Facebook if you are frustrated by an excessive number of ads, an algorithm that prioritizes irrelevant content, or if you experience frequent glitches and account issues R9R10. Users concerned about privacy and invasive tracking should also avoid making purchases .
Evidence note: The evidence is robust regarding the prevalence of ads and algorithm issues, with numerous recent reviews highlighting these problems. There is limited specific information about what the in-app purchases offer, making it difficult to assess their value.
Frequently asked
Is Facebook still good for connecting with friends and family?
Are there too many ads on Facebook?
Does Facebook have issues with its algorithm and content display?
Are there problems with Facebook account management or access?
Is Facebook good for businesses?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Fake game: You can win but if you win and don’t pay any money into the game you can’t cash out
- [R9] Total BS anti social network!: Horrible horrible sucks big times. FB is nothing but useless ads. It should change the name to BS Ad book!
- [R10] Terrible!!: Wow, this all has just really tumbled and fallen. It’s all ads and posts by people you don’t know. Rarely does it actually show me people I follow. And the stuff it does show me is literal garbage. This app is run by pure greed. Turn it off. Go somewhere else.
- [R31] App for ads: 90% of the news feed is ads
- [R150] Too many commercials: I had always enjoy seeing the posts of my friends. I rarely see them anymore. I have 200 friends and see maybe a handful. All I see are commercials. False advertising companies of the same thing repeating over and over again. A lot of scamming
- [R3] Friends and Family 💞💞💞💞: Facebook has connected me with friends and family all over the world 🌎 I am thankful! Glory to God🙌🏾
- [R12] Agradecida: Gracias a ustedes conosco Amigos en contacto con la familia y nos ayuda mucho en varias maneras Bendiciones
- [R21] Facebook is Life: Grateful to be part of the face of immunity as I’ve had my account since 2008. I really appreciate the additional security measures that Facebook is taking to ensure that people are who they say they are and that they can be protected against cyber crimes and imposters. I love the platform and I find that it has allowed me to keep in touch with my favorite people throughout the
- [R33] Let’s Stay Together: Wonderful technology, when not abused! Catch up with long lost friends
- [R15] Building block: Facebook is a great building block for my app development business. It helps me get the app i created out there to people. FB is very user friendly and easily self explanatory with all the guides and help the platform has to offer for businesses.
- [R70] Thanks for Memories: This platform just brought pulled up some memories from years back that I wouldn’t have never had
- [R36] To many ads on videos: Lately the frequency of ads seems like every 30 seconds on a video. I’m all good with ads playing but right now they are play way too often.
- [R2] Won’t stop showing animals being tortured and killed: I interact with animal posts because I love them. At some point, Facebook’s algorithm realized that posts about animals being tortured and killed gets good engagement too. I have hit “not interested” on 15+ posts about animals cruelty, and yet somehow every time I open the app it thinks I need to see more. Animals being tortured, killed, abus
- [R5] My opinion: Tired of the same ads and the same algorithm Just because I speak about something doesn’t mean that’s all that I am interested in.
- [R17] Repetition: You like ONE article about a subject and facebook thinks you want to see EVERY damn cut-n-paste copy out there.
- [R4] worst app on socials: DO NOT get this app or make an account, they will unlawfully delete your account(s) they have illegally banned me like 10 times now, i have called my lawyer, the court date is set for sometime in august, i intend to force them to reinstate my accounts
- [R51] Facebook going to disable my account: Facebook is a mess they going to disable my account because they said I don’t follow community guidelines when a stalker was writing somehow was showing my nudes in the dm & they said I didn’t follow guidelines & apparently some how they going to banned my facebook yall are a mess !!
- [R54] I love Facebook, but…: I love Facebook it allows me to connect with so many new and old friends. But I hate I’ve been dealing with a hacker that’s been trying to get into my account for about two months. I have wrote Facebook and tried to get them removed and I can’t. the other night they came into my Meta account and took away my Instagram access, almost taking away my Meta business account acce
- [R79] Wife’s Account Hacked: Account was hacked and disabled. No warning, no appeal!
- [R37] Disappointment: I don’t know if it’s the AI system or just the rules of the platform but I’ve been doing comedy for over 10 years and became an influencer solely on Facebook, which has been great, but the punishments are so harsh when the only thing I’m doing is comedy and I’ve seen violence, sexual acts, up and down my timeline with ads running on them, but I get my monetize stripped for jokes ma
- [R92] Meta is terrible: Created a new Facebook so I could promote for my new band, and everything I post gets flagged as spam and removed. Never had that happen before and it’s now all of a sudden.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store