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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

OnSkin

65
User verdict / 100 High confidence Divided

OnSkin is a highly-rated app for analyzing skincare products and ingredients, but recent user reviews indicate a significant shift towards a paywall model, limiting free functionality and causing frustration among users who expected a free experience or a more robust free tier.

4.7★ lifetime (32,975) Free + in-app purchases since 2022 by AIBY Incorporated updated 0.6 mo ago recent negative 23% 120 reviews across 4 regions
Paywall/Subscription Product Scanning/Database Effectiveness/Recommendations Account/Sign-in Issues
5★491
4★132
3★76
2★46
1★160
recent reviews across 4 regions, vs the 4.7★ lifetime average

OnSkin is an app designed to help users understand the ingredients in their skincare products and receive personalized recommendations. While many users praise its effectiveness in identifying beneficial or harmful ingredients and improving skin conditions, a growing number of recent reviews criticize the app for its aggressive paywall, limited free trials, and issues with the scanning and account creation features.

What users like

  • Helps identify product ingredients and their suitability for skin, leading to improved skin health and reduced acne.R9R15R16R37
  • Provides personalized product recommendations based on skin type and concerns, including a face scan feature.R41R45R62R82
  • Effective product scanning and recognition, often outperforming similar apps.R10R56R59R60

What users complain about

  • Requires payment or subscription for most features, with a very limited or non-existent free version, contradicting developer claims.R3R14R21R22
  • Users report issues with barcode scanning functionality and product recognition for certain brands, especially K-beauty.R5R6R7R8
  • Problems with account creation, particularly with 'Sign in with Apple,' and difficulty unsubscribing.R54R68R74R83
  • Inaccurate or irrelevant results from the skincare finder and face scan features, with some users reporting the face scan doesn't work for all skin types.R23R51R101R129
  • High subscription cost, with some users finding alternative free apps offering similar features.R13R76R90R153

Latest update · v4.3

What the developer says changed (the verdict above weighs this against what reviewers report):

Hi, beauty lovers! A new version is out! We’ve fixed some bugs and improved the app’s performance. If you enjoy the app, please rate us and leave a review. Stay tuned for more updates! Take care and stay hydrated, OnSkin team

Recurring themes

Paywall/Subscription negative
Many recent reviews express frustration over the app's aggressive paywall, stating that most features require a subscription or that the 'free trial' demands credit card information upfront. Users feel misled, as the app was previously free or advertised as having a free tier that is no longer accessible. The high cost of the annual subscription (e.g., $39.99) is a common complaint.R3R14R21R22
Product Scanning/Database mixed
While some users praise the app's ability to scan and recognize products accurately and provide detailed ingredient information, others report issues with the scanner not working, showing wrong items, or not finding many products, especially K-beauty brands or less common items. There's also a mention that the barcode scanning feature has worsened with a recent update.R5R6R7R8
Effectiveness/Recommendations positive
Many users find the app genuinely helpful for understanding ingredients, identifying what's good or bad for their skin, and receiving personalized recommendations. Some credit the app with clearing their acne and improving their skin health. However, a few reviews mention inaccurate recommendations or the app missing certain pore-clogging ingredients.R9R12R16R18
Account/Sign-in Issues negative
Several users report problems with creating an account, specifically when trying to 'Sign in with Apple,' receiving error messages. Some also mention difficulty unsubscribing from premium memberships or the app auto-closing.R54R68R74R83

Who it's for

This app is for individuals who are willing to pay for a subscription to get detailed ingredient analysis and personalized skincare recommendations, especially if they struggle with acne or want to make informed choices about beauty products R9R16. It is not for users seeking a completely free solution for product analysis or those who prefer multiple sign-in options beyond Apple R14.

Evidence note: The recent reviews heavily emphasize the paywall issue, which contradicts the lifetime rating and suggests a recent change in the app's monetization strategy. The developer's notes mention 'bug fixes and performance improvements' but do not address the widespread complaints about the paywall or the lack of a free version, which users explicitly state is not available despite developer claims in responses to other reviews R21R31.

Frequently asked

Is OnSkin a free app?
OnSkin is not truly free; while it may offer a very limited trial (e.g., 3 days or a few scans), most features, including unlimited product scans and personalized routines, require a paid subscription, with some users reporting an annual cost of around $39.99 R14R21R31R76.
Does OnSkin provide accurate product recommendations?
OnSkin generally provides accurate product recommendations and ingredient analysis, with many users reporting improved skin and effective guidance for their skin type R9R16R41R62. However, some users have experienced inaccurate results from the skincare finder or face scan, and some products are not found in the database R23R51.
Are there issues with scanning products in OnSkin?
Yes, some users report issues with the product scanner, including difficulty scanning barcodes, the app showing incorrect items, or not recognizing many products, especially K-beauty brands R5R6R7R8.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] 5/5 · US Cleared my acne: I haven’t really paid much attention to what I put on my skin but this finally cured a long standing battle with acne and scars. Not only do I have a routine that doesn’t give me acne I’ve also got my skins trust back. LOVE LOVE LOVE
  2. [R15] 5/5 · US Onskin: I love OnSkin beauty product scanner because it tells me what ingredients are in my skin products
  3. [R16] 5/5 · US Great app: This helped helped me a lot with my skin i don’t buy anything anymore from the market unless it’s OnSkin approved
  4. [R37] 5/5 · US So goooddd: Helps me have clear skin
  5. [R41] 5/5 · US Quality: I really love how it give you product that’s based on your skin type. So far I really love it app.
  6. [R45] 5/5 · US So good: It scans your face and helps you make good choices on what you are using
  7. [R62] 4/5 · US Recommended and SOO HELPFUL!: I havent bought the items it recommended but i have acne and oily skin and it recommended so many good products. The best thing is it takes a picture of your face and sees the flaws and gives recommendations and asks questions about your skin so nothing can ruin it. But one thing is, it only gives one product instead of a full routine of products. And to see all produ
  8. [R82] 3/5 · US Slayyy: This app has helped me so much ✅ when I think a product is good it tells me well not really good for your skin type. Maybe find a new shade and I just love this app so much. We need to get it right away.
  9. [R10] 5/5 · US Amazing: App so far is amazing, it’s free and I don’t know how many scans I have for skincare but I’ll come back, and it recognizes everything, I tried one app and it didn’t even find the right skincare or even said it’s another one, but this one recognizes everything, and I love one thing about it that nobody seen, when it tells you over all in general is it good, there’s another section where it
  10. [R56] 5/5 · US The best: I’ve been finding out so much stuff about new products that I have or products that I wanna buy and all I do is scan the barcode easiest way to do anything
  11. [R59] 5/5 · US This app is sooooo good: A woman tricked me in Sephora since she said a oil was really good but the app said it was really bad for my skin
  12. [R60] 5/5 · US I love this: I love this app so much. It’s so much fun to scan the items and see if they’re good or not. And no, I’m not a bot.
  13. [R3] 3/5 · US On skin app: It’s needs to in prove on the free trial if it’s not free don’t say it’s a free trial please that annoying
  14. [R14] 1/5 · US They force you to pay first: It's an app that forces you to subscribe from the start; frankly, I find it illogical that nowadays there are apps that make you subscribe or don't let you use the app at all.
  15. [R21] 1/5 · US no free option: as developer said there is basic version for free you can’t even pass paying screen there is no free limit version
  16. [R22] 1/5 · US !!!: I’m not paying for a app
  17. [R5] 1/5 · US horrible app: doesn’t work,bad quality and shows up wrong items when scanned i would recommend yuka instead of this
  18. [R6] 1/5 · US Disappointed: Very annoyed with the scanner. I can no longer scan the barcode of a product.
  19. [R7] 3/5 · US Useless for K beauty: Every K beauty product I tried was not found. Making this app essentially useless for me.
  20. [R8] 5/5 · US For skin and hair care: Good app. Doesn't have much of the brand in the USA.
  21. [R54] 3/5 · US My review….: so this app does help but the only problem is that there isn’t any more song in options beside Sign in with Apple and I can’t Sign in with Apple because every time I try it says your Apple account cannot be used to create accounts for other apps, so please add more sign in options or I’m deleting the app idk what to tell yall.
  22. [R68] 1/5 · US Bru: It didn’t even let me get in because I couldn’t sign on with Apple
  23. [R74] 3/5 · US 3 star: At first I loved the app but then, It wouldn’t let me make an account and now it won’t work. Have any tips?
  24. [R83] 1/5 · US Bad: At the beginning it needs an Apple account and I can’t leave the page so I press the button that says countinue with apple and it says I can’t and these no x to get to the next page
  25. [R23] 1/5 · US Inaccurate Results and No Refund Support: This app is not with the money. The skincare finder was inaccurate and didn’t function as advertised. When I requested face wash recommendations, it gave irrelevant results. The app also claims it will identify pore clogging, but it missed several ingredient. I tried to request a refund within 24 hours of purchasing and it got denied. So, now I’m stuck wi
  26. [R51] 4/5 · US Very good!: This is a really good app and I even helped me fix my skin up a bit. Though when I did the face scanner thing, it did get by skin type a bit wrong. So the AI entirely right, but it will definitely help!
  27. [R101] 3/5 · US Face Scan: Decent app, n bad at all. But for some reason the face scan isn’t working.
  28. [R129] 1/5 · US Not for black people: I tried to do the scanning face to see what products they would recommend. I said everything about the condition of my skin and the next step was to scan your face and they replied saying I “can’t Paw-ticipate in the analysis” and theu only analyze “certain” skin and hair type. If your app is to find good skincare maybe make it inclusive to all first.
  29. [R13] 5/5 · US So good so far: Best skincare app I’ve ever used but no sure if it’s worth the price of $28/month
  30. [R76] 3/5 · US Review: It is a cool app but it makes you pay a total of $39.99 dollars a year for an app! You can take like 8 photos and then makes you pay and I can’t delete it off my phone now. Do not recommend it…..
  31. [R90] 1/5 · US Micro transactions: I’m so tired of every app I come across being littered with subscriptions and micro transactions. The information the app provides is readily available with a Google search, and a lot of reviews for products are making this tool quite useless with all things considered. I would love to give this app 4-5 stars but honestly it didn’t even function well when I was using it.
  32. [R153] 2/5 · US DO NOT BUY IT, I REPEAT DO NOT BUY IT!!!!!: Once I paid $40! For it it worked let me in, I had to wait a whole month to use the app, while I was waiting for the app I found EXACT APPS THAT WERE FREE and did the same thing as OnSkin. The only good thing so far about the app is the picture taking to see personalized things about your face… BUT I DON’T RECOMMEND IT! YOU CAN THANK ME LATER
  33. [R12] 5/5 · US Love it!: This app helps me sift through so many products. It’s a game changer.
  34. [R18] 5/5 · US Love it: Absolutely love this app!! So much info I could be on it for days
  35. [R31] 1/5 · US NOT free; requires CC before use: There’s a 3 day free trial but you still have to put in your CC info to use the app in any fashion. There’s no free version like the developer is claiming in response to other reviews mentioning this. Additionally, the privacy & tracking this app does is extremely excessive.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store