Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

JustFit

55
User verdict / 100 High confidence Divided

JustFit offers personalized workout plans that many users find effective and motivating, but it faces significant criticism for deceptive 'free' advertising, mandatory subscriptions, and issues with workout customization and customer support.

4.8★ lifetime (213,056) Free + in-app purchases since 2021 by ENERJOY PTE. LTD. updated 0.6 mo ago recent negative 45% 120 reviews across 4 regions
Pricing & Deception Customer Service & Billing Workouts & Effectiveness App Functionality & Content Changes False Advertising (Features)
5★419
4★61
3★72
2★69
1★379
recent reviews across 4 regions, vs the 4.8★ lifetime average

JustFit is a fitness app that provides personalized workout routines, with many users reporting positive initial experiences and feeling motivated. However, a large number of recent reviews express frustration over misleading advertisements claiming the app is free, only to encounter mandatory subscriptions and payment walls to continue using core features.

What users like

  • Workouts are effective and motivating, leading to positive physical feelings and progress for many users.R2R5R14R21
  • Offers a variety of workout options, including modifications for seniors, bed, and chair exercises, making it accessible for different fitness levels and needs.R5R22R33R49
  • Provides structured plans with breaks and visual demonstrations, which users find easy to follow.R34R61R161

What users complain about

  • Advertisements are misleading, claiming the app is free when a subscription is required to continue workouts after a short trial period.R3R4R8R11
  • Users report fraudulent charges, difficulty canceling subscriptions, and unresponsive customer service, with some being charged without warning or after cancellation.R15R25R27R31
  • Recent updates have removed many workout options, including popular bed and chair exercises, and made the app less user-friendly.R13R53R56R57
  • Personalized plans are often inaccurate, not adapting to user limitations (e.g., injuries, disabilities, equipment availability) or stated preferences.R4R40R74R79
  • Workout plans can be inconsistent, unbalanced, or increase in length significantly beyond user-selected preferences.R4R72R87R388
  • The app's advertising for a 'game' aspect or 'lazy workout' is false, as these features are not present in the actual app.R1R45R67R93
  • AI coaches are criticized for poor demonstrations, glitches, and a lack of human interaction.R6R90R105R109
  • App experiences technical issues like not saving workout plans, crashing, or failing to sync across devices.R60R62R87R244
  • Some users find the app promotes body dysmorphia with messages focused on achieving an 'attractive body' rather than health.R16

Latest update · v2.9.12

What the developer says changed (the verdict above weighs this against what reviewers report):

Bug fixes and experience refinements.

Recurring themes

Pricing & Deception negative
A dominant theme is the deceptive advertising of JustFit as 'free' when a subscription is required to access most content or continue a workout plan. Users feel tricked into downloading and starting programs only to hit a paywall, leading to frustration and negative reviews. Many compare the cost to gym memberships or free alternatives.R3R4R8R11
Workouts & Effectiveness mixed
Many users find the workouts effective, motivating, and appreciate the variety and modifications for different needs like seniors or bed exercises. However, others report inconsistencies, unbalanced routines, or plans that don't align with their stated preferences or limitations (e.g., injuries, equipment).R2R4R5R12
Customer Service & Billing negative
A significant number of users report issues with fraudulent charges, unexpected renewals, and extreme difficulty canceling subscriptions. Customer service is frequently described as unresponsive, automated, or unhelpful, leading to ongoing billing problems.R15R25R27R31
App Functionality & Content Changes negative
Recent updates are a major point of contention, with users reporting the removal of many previously available workout options, especially popular bed and chair exercises. Users also experience technical glitches, lack of syncing across devices, and issues with workout plans not saving or updating correctly. The developer's notes mention 'bug fixes and experience refinements' but reviews contradict this, indicating a degraded experience.R13R53R56R57
False Advertising (Features) negative
Beyond the 'free' claim, many users were drawn in by advertisements promising a 'game' aspect or specific 'lazy workout' plans that are not actually present in the app. This creates a sense of being misled about the app's core features.R1R45R67R93

Who it's for

JustFit is for individuals looking for structured, video-guided workouts who are willing to pay for a subscription and can adapt to potentially inconsistent personalization . It is particularly noted as suitable for beginners, seniors, or those needing low-impact options like chair or bed exercises, though recent updates have reduced these options R5R22R33R49. It is not for users who expect a truly free app, require precise workout customization for injuries, or need reliable customer support for billing issues R11R40.

Evidence note: The recent reviews skew heavily negative, particularly regarding pricing deception and customer service issues. While there are positive reviews, many of them are short or from new users who may not have encountered the paywall yet. The lifetime rating of 4.78 suggests a more positive historical sentiment, indicating a recent decline in user satisfaction due to changes in pricing model, content, and support.

Frequently asked

Is JustFit a free app?
No, despite advertisements claiming it is free, JustFit requires a paid subscription to continue using most workout plans after a short trial period R3R11R37R52.
Does JustFit offer personalized workouts?
JustFit claims to offer personalized workout plans based on user input, but many users report that the plans are inconsistent, do not adapt to specific injuries or disabilities, or include equipment when none was selected R4R40R79R99.
Are there issues with JustFit subscriptions and billing?
Yes, many users report fraudulent charges, unexpected renewals, difficulty canceling subscriptions, and unresponsive customer service, with some being charged without warning or after cancellation R15R25R27R31.
What happened to the variety of workouts in JustFit?
Recent updates have significantly reduced the variety of workout options, with many users reporting the disappearance of popular programs like 28-day bed and chair workouts R13R53R56R57.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US Perfect: I feel so good
  2. [R5] 5/5 · US Day 1: I’m 68-year-old female, this is my first day-was able to complete with a few modifications. My goal is to do it exactly as in the video And Stay caught up with her!
  3. [R14] 5/5 · US WOW: This was my first workout, and I am so glad and so happy with myself that I was able to finish it I was so just stopping, but I’m so glad I didn’t I do Water aerobics 2 to 3 times a week and this is nothing compared to what I do out in the water this was so much fun. I cannot wait till my next class. you have moved some muscles. I didn’t realize I had. It was done with so much, Care that I kn
  4. [R21] 5/5 · US At it for 3-years🤸‍♂️⭐️🤸💃 At 60-years old I’m more agile than ever before!: My husband informed me that I had been stumbling and falling often back when I was 57. I didn’t even notice that. I’m still a clumsy girl in heels😆💃💃Now, my core strength saves me from falls!
  5. [R22] 5/5 · US Inspirational to follow & Various keeps it interesting!: This app has a new plan each day activating new /all muscles, an overall workout! You simply add dumbbells to make any routine harder in difficulty! Great for beginners and Experienced alike!! :) :) The various routines keep it interesting each day! And I also love the “bed” options! That sometimes gets me back in the game as a great star
  6. [R33] 5/5 · US Perfect for busy and lazy seniors!: I am recommending this to everyone! I can squeeze in multiple workouts a day. Before work, during lunch, before bed. And you feel it right away!
  7. [R49] 5/5 · US Chair yoga: Nice low-key chair exercises and stretches. Just right for this 74-year old.
  8. [R34] 5/5 · US Download itttt!: I just got this app and I love it.I love how it gives you breaks and how it shows a person doing to exercises!
  9. [R61] 5/5 · US Read me!: Fitness is so good! It asks for everything and gives what you need it helped me so well and it doesn’t have that much ads which is great i recommend to use it!
  10. [R161] 3/5 · US Wanted to really love this app: I liked the option for workouts fitting your preferences and the reminders/encouragement that you receive. I love that it gives you rest time between exercises and the ability to increase the rest time. I have found it offensive that there is no diversity in skin types of instructors and that this was not included when creating the app or in any previous updates. Op
  11. [R3] 2/5 · US disappointed: i really got my hopes up tht is was free and it WAS NOT im 11 and i wanna start changing my body shape and tht made me quite disappointed
  12. [R4] 1/5 · US Inconsistent: Thought this workout would be nice, ads made it seem like it was easy and free (yes it’s free to download but there is a subscription to use it). The workouts are inconsistent, part way through an exercise it will say to switch sides but you aren’t just switching, they have to start from a sitting position when all you have to do is stay laying down and lift the other leg. You stretc
  13. [R8] 2/5 · US Money: While I was doing the workout plan it never said that you would have to pay to continue and now I’m very disappointed because what about people that can’t afford it and just thought it was free.👎
  14. [R11] 1/5 · US Ads state FREE! Far from free!!!!: The advertisements the person’s asking the person exercising how much is it? It’s free then you go to sign up and they want a credit card and it’s not free at all. Very, very deceptive. All it’s gonna do is earn you of one star rating.
  15. [R15] 2/5 · US Charged without warning: If you decide to do the low cost trial., Be sure to put a reminder in your phone to cancel it. They charge you the renewal without any warning to give you a minute to go and cancel the subscription. For me, this app was a waste of money because I never even used it, and unlike the majority of apps where you either get something from the app itself or from Apple Pay telling
  16. [R25] 1/5 · US Fraudulent charges and no way to contact actual customer service: I wish I could give zero stars, I feel so scammed after getting this app with the initial purchase that was supposed to be an annual subscription one time payment but then it charges monthly on top of that without any way to cancel it as when I click on the cancel link in the app it will bring you to an error page, then the only way
  17. [R27] 1/5 · US Charged after 3 years: Cancelled my subscription in June 2023 (email confirmation) and was just charged. I have not logged into or opened this app since before June 2023. Not sure where to find a number for JustFit but will be disputing with cc company.
  18. [R31] 1/5 · US Rip off!!: If there were a zero, this is it! Do not do it!!! They have billed me multiple times since January and do a refund or 2 and then keep billing but you never get your money back and you never get taken care of!!! I have a photo where they bill me like 3 or 4 times in a row at once. And I have never used the app!!
  19. [R13] 2/5 · US They got rid of a lot of options: There used to be a lot of workout options with a variety of levels, amount of time, and choices of workout. They had dance workouts, yoga, chair, bed, focusing on different body parts, and generic fat burn. They offered anywhere from 14-day to 28-day workouts. Some of them took under 10 minutes, others were under 20. It used to be great. Now I have four options an
  20. [R53] 1/5 · US Won’t renew: The update eliminated the main reason I purchased this app. All the workouts of different types and lengths have disappeared. Now the app is pushing paid programs only. This app got me ip again starting with bed workouts after major traumatic injuries. All that has disappeared. I’m done.
  21. [R56] 2/5 · US I am pi$$ed off: I just went on today and they got rid of all the free workouts and my favorite workout that burned 305 calories .
  22. [R57] 2/5 · US Newest update ruined app: I have had this app for almost a year, loved it…until the newest update. Since the discovery tab has been changed to the boost tab, there are hardly any exercises on the app. The discovery tab had a lot of options of all different types of exercises and lengths of time for each exercise. My annual renewal is coming up soon, I will not be renewing if the app is only going
  23. [R40] 1/5 · US Waste of money beware: They ask you a couple of questions and then give you an exercise plan they want you to have. I am disabled and they gave me walk Pilates. I have been trying to contact them for three weeks and keep getting automatic responses. They took it upon themselves to cancel my subscription. I only wanted to have the la y workout plan done from bed because that’s something I can do.
  24. [R74] 3/5 · US I’m old: There are things I can’t do because of injury. What do I do to adjust.
  25. [R79] 3/5 · US Concerned about equipment: I paid for the full year subscription and I made sure I excluded the equipment option but my personalized routine included equipment so I’m not doing all the exercises. Wish they could work on that. :/
  26. [R72] 3/5 · US Workouts seem unbalanced: The exercises target only one side of the body, but nothing addressing the other side. Most workout apps give a set amount of time for the ride side and then the left, but this app doesn’t.
  27. [R87] 3/5 · US My IPad and IPhone Workouts are different?: I have Just Fit loaded on both devices, and I’d expect them to be the same, but they’re not. Why don’t they synch up? Also, this is the second time I’ve renewed my app and even with the same setup and times as the last time, the exercises and KCals are not the same. Last year, using Just Fit, I was burning 700 to 800 KCals each day. This time around, the
  28. [R388] 3/5 · GB 1 complaint: I have the app, and I love it genuinely. However my 1 complaint: if I ask for a 15-20 minute plan, why by day 21 has it increased to 55 minutes? I have asked to work harder but still only want to be working 20 mins a day as with rest that still comes out at 30mins! Time management needs work!!!
  29. [R1] 5/5 · US Where is the App “game”: The advertisement showed people exercising and it getting scores on an app. That is not what I’m saying. At all.
  30. [R45] 1/5 · US False Advertising, Basic: Ashamed to have spent money on this app. The ads make it seem like there’s a ‘game’ aspect to it - there isn’t. The app and the ads make it seem like it is personalized to you, and that it will create unique workout plans based on factors like age and similar. It doesn’t. All the plans are the same, even the ‘personalized’ plan, no matter what inputs like age, weight, a
  31. [R67] 1/5 · US No Lazy workout: I purchased 3months subscription because I really wanted to do something about getting healthier and exercising, so when I seen the advertisement of the Lazy Workout game plan, I got so excited and thought this is definitely something I can do and commit to. But unfortunately after getting signed up there is no such plan on this app they just signed me up for a regular home Pilate
  32. [R93] 1/5 · US False Advertising: I thought this app would make workouts a game as advertised.
  33. [R6] 1/5 · US Bad app: Most of the Coaches are AI and force me to pay for each month! Never had this app again! Definitely a trap!
  34. [R90] 3/5 · US Works but not as expected: The exercises are doable and easy once you figure them out. You can swap out the exercises that may be too hard on you and preview how to do each exercise before you start the routine. It works for what I’m looking for, but not sure it is work $30 a month. The very obvious AI instructor does a terrible jobs showing how to do the exercises; sometimes (like in the Calf Str
  35. [R105] 3/5 · US AI overload: The workouts are more of a stretch. The AI glitches. Not sure if I would purchase again.
  36. [R109] 1/5 · US Creepy AI humanoids: No way! No idea how this has so many good reviews. People don’t seem to mind robots. Or maybe it’s the robots that are putting all the good reviews as well as teaching the classes. Creepy AF
  37. [R60] 3/5 · US Not user friendly: I cannot delete old work out plans, and even though it says it will save a new work out, it does not🙁🙁🙁🙁Now doe to a new feature call BOOST, i cannot get to any new work plan at all, just whats under this BOOST😡😡😡😡WASTE OF MY MONEY
  38. [R62] 4/5 · US App doesn’t sync progress from multiple devices: I login to iPad and my progress on iPhone is reset to day 1 for 1 program. The other programs are not sync.
  39. [R244] 3/5 · US Not very accurate.: Ive been using the app for a little over a year. I use it for quick morning workouts, but despite many updates the same issues still persist. Fist it the time. I selected 15-20 minutes workouts because i dont have much time, but each workout ranges from 30-45 even skipping the rest times. Then is the available workouts. My account is synced with my phone and iPad, however i get
  40. [R16] 3/5 · US Good App, but Could Encourage Body Dysmorphia: While this is a good app overall, some messages (for example, “are you ready to get an attractive body?”) seem to be encouraging body dysmorphia. At the beginning, it makes you set a goal weight and body type as if one cannot use this app just for the purpose of being healthy.
  41. [R12] 3/5 · US Trying to get good shap: Good
  42. [R37] 1/5 · US NOT FREE!!!: Stop saying this app is free in your ads. $69.95 a year is NOT free! This app also comes up when you search for free exercise apps.
  43. [R52] 1/5 · US Liars: Why is it every ad? I see the most recent of which is the JustFit Pilates ad lie absolutely every one of them say they’re free free to print this free to print that free to join just fit 28 day program for free when absolutely none of it is free used to there were many a lawyer who would take on the tasks themselves of suing people and companies that blatantly lied. This world has gone down
  44. [R99] 3/5 · US Think twice: Not that thrilled with this app. I injured myself and wanted to switch to chair exercises for a couple of weeks. No option for that. Contact customer service and they were no help. Also when I signed up I wanted to do the fast fit game. Not offered. And despite my telling them I had a knee injury I keep getting kneeling exercises. This app needs to allow feedback on what is/isn’t work

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store