Zing AI
Zing AI is a functional workout app with good AI coaching features, but it's plagued by bugs, repetitive workouts, and significant billing and cancellation issues.
Zing AI offers personalized workouts and an AI coach, making it helpful for beginners and those seeking guidance. However, its value is undermined by numerous bugs, repetitive content, and a problematic subscription model with hidden charges and difficult cancellations.
Free vs paid
The app offers some features for free, with one user noting great free features and considering a yearly plan . However, many core functionalities and the full AI experience appear to be behind a paywall or have hidden costs. For example, the AI body scan costs an additional $22, and other useful features can cost up to $30 per month R211R225. Paid users complain about still seeing ads R95, indicating that even a subscription doesn't remove all monetization.
Value complaints
- Many users report being charged without authorization, after cancellation, or for plans they didn't select, with no refunds provided.R12R27R49R62
- The app is considered overpriced for its basic features, with some comparing it unfavorably to free alternatives.R44R51R62R112
- Hidden fees and extra charges for features like the AI body scan are a common complaint.R211R225R686
- Subscribers still receive ads, which is seen as unacceptable for a paid service.R95R166
- Customer service is often unhelpful or unresponsive regarding billing issues.R27R99R104R109
Where it delivers
- The app provides personalized workouts, demonstrations, and guidance, making it effective for beginners and those needing structure.R2R5R6R8
- The AI chat function and coach are highly praised for being helpful, motivating, and providing quality information.R5R11R15R17
- Users appreciate the app's ability to adapt to available equipment and fitness levels, offering flexibility for home or gym workouts.R6R8R17R21
- The interface is generally considered simple, functional, and easy to use, with good data tracking.R1R3R19R36
Evidence note: The lifetime rating is high (4.77), but a significant number of recent reviews R12R27R49R62 are 1-star and focus heavily on billing, cancellation, and refund issues, skewing the recent sentiment negatively despite positive feedback on workout content.
Frequently asked
Is Zing AI worth paying for?
What are the main issues with Zing AI?
Does Zing AI offer good customization and workout variety?
Is the AI coach feature effective in Zing AI?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R12] SCAM: IMPOSSIBLE TO CANCEL. Beware.
- [R27] Unfair refund policies: I’m disappointed with Zing Coach’s refund policy. I never even had the chance to use the app due to a medical condition, yet when my membership renewed, I was still charged. To make matters worse, the renewal email was sent to my promotions folder, which I don’t regularly check. By the time I saw it and reached out to request a cancellation and refund, I was told I was out
- [R49] Fraud: Absolutely a crooked business. Keeps taking money from my account and do not have subscription. Have filed complaint with bank
- [R62] Updated. REALLY Do not download: Update: I don’t have a subscription and they still charged my account. Not only is the app worthless, but they will still your money. This is the most useless workout app I have ever tried. The “ai” is almost assuredly just whatever the worst version of ChatGPT and the app can’t handle basic things like giving you a mix of weight training days and cardio days dur
- [R44] Worthless: Don’t waste the money. Countless pop ups to spend more. Pointless for strength training
- [R51] Not Good at All: The exercises are limited, this app is not updated, they don’t add new exercises. I just waist my money
- [R112] WARNING. DO NOT BUY: The app is very basic and not worth paying for. There much better options to choose from. The APP is very buggy. I have tried a few workout APPs now and this by far is the worst one and the most expensive.
- [R211] Overpriced with hidden fees: Subscribers beware! That AI body scan is $22, but they don’t tell you that. It’s $4.99 for a couple of days, then it’s $30 per month…it’s all way overpriced and anything that sounds useful beyond the app basics is going to cost you a lot.
- [R225] Waste of money: Do not buy this, the workout plans are ok however the scan you want to get is $20 extra and you’re interacting with AI. Purchase a bodybuilding.com membership with real trainers or even better 1stphorm not this, it’s a waste of money!!!
- [R686] Meh: App on phone does not coordinate with app on iPad. iPad app also doesn’t do a full screen,won’t connect with Apple Watch. The AI portion is an additional cost.
- [R95] STOP WITH THE ADS: Please, I have the subscription, stop serving your own ads. I may subscribe again but definitely not if I get an ad every time I open the app.
- [R166] Poorly constructed: Appears that the devs don’t use their own product. Screen randomly sleeps in the middle of workouts, if you leave the app during a workout you get ads when you return (even if you e already paid!), home v gym distinctions are bizarre (why can’t I have some equipment at home?!). Avoid.
- [R99] Communication: Make sure if you cancel the subscription that you do it on all platforms. I canceled on the app then deleted the app but still got charged and now you can’t get a refund bc customers service is an bot
- [R104] A lot to be desired: I’ve used this app for 3.5 months now, and it’s mediocre. There’s a lot of customization that needs to be added and there are several areas of the app and at-home workout program which are best described as clunky. The AI agent coach is one of the best features, but cannot make changes to the exercise program based on feedback. The customer service is not great either, often a
- [R109] Total rip off: Signed up for the free trial. Cancelled it two minutes later. What they didn’t mention was there’s an auto renew feature you have to turn off. Charged me $50 and won’t give it back. Thieves
- [R2] Excellent App: Demonstrations, very accurate suggestions and adapted to your reality as well as to your goal
- [R5] Very Pleased: I’m a person that loves to workout but just aren’t sure if proper form or how to focus on certain areas. This app is doing all the things for me. Being able to pick out your trainer and being able to adjust breaks and exercises is top tier. I also love the chat bot. Yes indeed. It’s a YES for me. Gold Button.
- [R6] This keeps me more motivated than going to the gym: I hate working out in front of people, so I enjoy using this app from home. I already had dumbbells and other equipment at home, so the app made it easy to choose my workout type and the kind of exercises I want to do
- [R8] ⭐⭐⭐⭐⭐ Absolutely changed the way I train: I started strength training about a year ago along with my GLP-1 journey. As a lifelong cardio person, I had no idea what I was doing, felt self conscious in the weights section, so I first used an expensive virtual coaching program and in person hours at the gym to build the habit. Once I had the basics, I wanted something more flexible and sustainable,
- [R11] The personal trainer who never sleeps: I love being able to use this any time. You can modify workouts, ask for snack ideas, save workouts, etc. Works great.
- [R15] Good idea, poorly applied: I would like to say this is a great app for people who are trying to get back into health that have no training in fitness. The AI is the best feature who is there all the time with quality information. However, the workouts are generic, have no variance, or customization unless you manually do it yourself. If you read their Science behind the app and methodology, jus
- [R17] exactly what i needed: i needed someone to tailor my workouts to exactly what i wanted (calisthenics, full body, all my differing daily specs) and also be able to answer my questions and teach me about what i was doing (what exactly are front-back jumps working?) and allow me to swap out exercises that werent right for me on any given day. this is everything i needed. the result is, i open the app
- [R21] Awesome: Perfect way to start and supper a beginner friendly and also flexible to modify intensity to meet your expectations and achieve your goals
- [R1] Simple and functional, haven't hit a bug yet: Quite helpful, I am fitter every day. The app makes it easy to stay consistent with my workouts and track my progress. It’s simple to use and genuinely motivating.
- [R3] Takes out the guess work: Very happy with the interface, and the data tracking
- [R19] Straight to the point: I just want tracking and guidance. It’s simple and gives me good workouts!
- [R36] Best Fitness App: I’ve tried a lot of workout apps, but this one really stands out. The interface is clean and easy to use, and the workouts are well-structured whether you’re at home or in the gym. I especially love how it adapts to different fitness levels, it keeps me challenged without feeling overwhelmed. The planning and tracking features are super helpful for staying consistent, and the AI
- [R4] Nice concept but app is buggy: I would appreciate an app like this if it works properly for me, this app is extremely buggy mainly because any Wrong click End a workout in session during the session without allowing it to continue, also there is no ability to switch super sets off during session
- [R23] Connection problem: I have to try several times to get connection with Apple watch. A few months ago when I started the workout the connection was instantly
- [R30] Repetitive workouts and poor customer service: I started out loving Zing and the possibilities of an AI generated workout app that keeps my daily routines fresh. At first, this app was great. The AI system is engaging and interesting. However, I started noticing that even though I was changing, losing weight/inches, noticeably getting more lean the scan feature of the app kept increasing my BF% by
- [R31] Very Good: Need more different routines, but for now I enjoyed this so much
- [R33] Just ok: The app is OK. I’ve been using it for over a year and a half now. Some days I don’t use it because I feel it takes too long to create a custom workout when I don’t like the one the app is suggesting I do. It’s a waste of time. It seems to constantly give me the same moves over and over consistently and I want them to switch it up so I have to manually go in and modify. It’s a pain.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store