Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Zing AI

55
User verdict / 100 High confidence Divided

Zing AI offers effective, personalized workouts and an AI coach, but it is plagued by significant billing issues, a restrictive and buggy interface, and a lack of exercise variety, leading to a recent negative sentiment despite a high lifetime rating.

4.8★ lifetime (30,708) Free + in-app purchases since 2021 by Zing Coach Inc. updated 0.1 mo ago recent negative 29% 120 reviews across 4 regions
Billing & Refunds Workout Effectiveness AI Coach App Bugs & Glitches Variety & Customization Customer Service
5★436
4★58
3★41
2★34
1★188
recent reviews across 4 regions, vs the 4.8★ lifetime average

Zing AI provides customized workout plans with an AI coach and video demonstrations, helping users achieve fitness goals. However, many recent reviews highlight serious concerns regarding unexpected charges, difficulty canceling subscriptions, and a lack of app flexibility and exercise variety.

What users like

  • Workouts are effective, personalized, and motivating, with good guidance and video demonstrations.R1R7R10R14
  • The AI coach is a valuable feature for troubleshooting, answering questions, and providing real-time coaching.R3R4R7R15
  • App design is generally well-regarded, feeling futuristic and intelligent.R22R23R30R287

What users complain about

  • Users report unauthorized charges, difficulty canceling subscriptions, and refusal of refunds, even for free trials.R1R9R11R13
  • The app is buggy, with issues like workouts not tracking, freezing, data sync failures, and rest timers not working correctly.R5R12R27R41
  • Lack of exercise variety and customization options, with repetitive workouts and limited ability to log or modify exercises.R3R4R8R70
  • Poor customer service, often unresponsive or unhelpful with billing and technical issues.R4R9R11R13
  • Limited Apple Watch and wearable device compatibility, with issues syncing or not supporting older models/other brands.R106R175R422R550
  • The app has usability issues, such as annoying push notifications, screen sleeping during workouts, and difficulty seeing workout details.R5R6R22R66
  • Additional features like body scans and nutrition plans are often extra costs or have their own issues.R1R111R125R135

Latest update · v1.125.0

What the developer says changed (the verdict above weighs this against what reviewers report):

In this version of Zing Coach, there are several quality-of-life improvements, design updates and bug fixes that will make your Zing experience even better. Get the latest version of Zing Coach to take advantage of these updates! If you have any feedback or questions, let us know at [email protected]. Happy training!

Recurring themes

Billing & Refunds negative
A pervasive issue where users are charged unexpectedly, often after canceling free trials or subscriptions, and are denied refunds. Many describe the company as a 'scam' or 'thieves' due to these practices.R1R9R11R13
Workout Effectiveness positive
Many users find the workouts effective, well-demonstrated, and tailored to their fitness levels and goals. They appreciate the guidance and motivation provided.R7R10R14R16
AI Coach mixed
The AI coach is praised for providing helpful tips, troubleshooting, and answering questions. However, some users find it lacks the ability to adjust programs based on feedback, guide on posture, or offer human-like conversation, and the AI scan feature can be an extra cost.R3R4R7R15
App Bugs & Glitches negative
Numerous reports of bugs, including workouts not tracking, the app freezing, data sync failures, rest timers not working, and issues with the app on Apple Watch. The recent update notes claim bug fixes, but reviews indicate these issues persist.R5R12R27R41
Variety & Customization negative
Users desire more exercise variety, reporting repetitive workouts and a limited list of exercises. The app is seen as restrictive, lacking options to log custom exercises, modify workout plans, or adjust schedules easily.R3R4R8R70
Customer Service negative
Customer service is frequently criticized for being unhelpful, unresponsive, or difficult to contact, especially regarding billing disputes and technical problems.R4R9R11R13

Who it's for

Zing AI is for beginners or those new to the gym who need structured, guided workouts and motivation R40. It suits individuals who appreciate AI coaching and video demonstrations during their routine . It is NOT for users who expect flexible workout customization, seamless integration with non-Apple Watch wearables, or reliable billing practices R175R9.

Evidence note: The recent reviews skew heavily negative, particularly concerning billing and app functionality, which contrasts sharply with the high lifetime rating. This suggests a recent decline in user satisfaction or an increase in critical issues. The developer's notes mention 'bug fixes' and 'quality-of-life improvements,' but recent reviews frequently contradict these claims, indicating persistent or new bugs.

Frequently asked

Does Zing AI offer a free trial?
Yes, Zing AI offers a free trial, but many users report being unexpectedly charged after the trial ends and having difficulty canceling or getting refunds R9R11R18.
How much does Zing AI cost?
While the app is free to download, users report various charges, including $50-$60 for trials, $30 per month, $150 per year, and additional costs for features like the AI body scan ($22) R9R11R26R40.
Can I customize my workouts in Zing AI?
The app offers some customization, allowing adjustments to intensity and equipment, but many users find it restrictive, with a limited exercise list and no way to log custom exercises or easily modify workout plans R4R8.
Does Zing AI sync with Apple Watch or other wearables?
Zing AI is compatible with Apple Watch, but some users report issues with syncing, unresponsiveness, or incompatibility with older Apple Watch models (e.g., Series 8) or other wearable brands like Fitbit or Oura R106R175R422R550.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 4/5 · US Workout vs nutrition plan: The workouts are great. Don’t bother with the nutrition plan because after you cancel it they have charged me again and refuse to refund
  2. [R7] 4/5 · US Zing Breaks 2 Year Plateau!: Zing is a great value for the price and very user-friendly. I’ve used it consistently for over 6 months, and the programs are actually effective. I’m finally seeing real progress after 2, 3 years of trying different fitness plans. The gym workouts have made a huge difference, and don’t be fooled, the home workouts are challenging too. I love the AI chat with the trainer
  3. [R10] 5/5 · US Zing App: The Zing app is amazing and easy to use. The workouts are demonstrated and adjusted to my level of fitness. I would definitely recommend the Zing app, it definitely deserves 5 Stars. And the coaches are awesome.
  4. [R14] 5/5 · US Zing , I LIKE IT!: I like having Zing as part of my workout routine! The input and direction given is to the point and practical !! I highly recommend Zing👍
  5. [R3] 4/5 · US Good, almost great: needs more exercises or workaround: In terms of its general function, the app is very good. It tracks your progression well, tells you how much to rest in between sets, includes a warmup and cooldown, and gives helpful tips about each exercise. And the AI trainer has been very helpful for troubleshooting my split and best exercises. However, speaking of exercises, that's where
  6. [R4] 3/5 · US A lot to be desired: I’ve used this app for 3.5 months now, and it’s mediocre. There’s a lot of customization that needs to be added and there are several areas of the app and at-home workout program which are best described as clunky. The AI agent coach is one of the best features, but cannot make changes to the exercise program based on feedback. The customer service is not great either, often a
  7. [R15] 5/5 · US This is it: The AI is great. Will talk meal plan answer questions as you have them about workout, meals, stretching etc.
  8. [R22] 3/5 · US Better than most, but needs work: The app design feels very well put together! Feels futuristic, intelligent and gets to create custom workouts based on the scans, health data etc. The only set back is the workout pace and not showing any details on what weight I need to switch to. It shows it in the beginning like a list, but during I had no idea or forgot the weight numbers. I guessed half of th
  9. [R23] 5/5 · US Great App: Exceptional app layout and function. The AI learns and works with you as you interact with the app making even better workout. There are some additional features that could be implemented and so far they have done a fantastic job thus far.
  10. [R30] 5/5 · US Great app: Such a great app. Not overly cluttered like most apps. Very solid and built with intent. Does exactly what it needs to do. 👍🏼
  11. [R287] 3/5 · GB Good App: I love the style and layout of the app, however the variety of exercises is very limited and when you create a workout it is difficult to find the workout again
  12. [R9] 1/5 · US Total rip off: Signed up for the free trial. Cancelled it two minutes later. What they didn’t mention was there’s an auto renew feature you have to turn off. Charged me $50 and won’t give it back. Thieves
  13. [R11] 1/5 · US Scam, Don’t Get The Trial: BEWARE! Don’t get the TRIAL!! The app was close to useless and the AI did not do what I wanted it to do. It’s basically a mediocre fitness app with a less functional version of ChatGPT on the side. I never used it and the trial blindsided me and they charged me $60 but when I filed a claim (on the exact same day as the charge) they claimed they delivered the full product
  14. [R13] 1/5 · US Cancel: I want it so bad to use this app. It would be good but they’re just scammers. I tried to do the seven day trial. I never didn’t get that they went right in to charging me every month since June I have been trying to cancel this you cannot get a hold of them for anything I have emailed I’ve called. I don’t even think there’s a phone it was. The whole thing is just a scam. I can’t get it sto
  15. [R5] 3/5 · US Issue with the rest countdown in between reps.: Countdown rest timer isn’t displayed properly and I don’t receive any audible alerts from it.
  16. [R12] 1/5 · US WARNING. DO NOT BUY: The app is very basic and not worth paying for. There much better options to choose from. The APP is very buggy. I have tried a few workout APPs now and this by far is the worst one and the most expensive.
  17. [R27] 2/5 · US Doesn’t track!!: I set a specific workout plan for the week. But it changes all the time. The app doesn't track my weight and body scan changes. And I have to constantly remind the app what exercise routine I'm following.
  18. [R41] 3/5 · US The AI and Timers: The coaching isn’t in sync with the timers at all, otherwise this app would be far better.
  19. [R8] 4/5 · US Alternating Day Workouts: So I prefer alternating day workouts. For example….Monday, Wednesday, and Friday one week and the following week Sunday, Tuesday, Thursday, and Saturday. Under the current AI created structure workout, you cannot create an alternating day workout schedule. Upon my request for alternating days schedule it gives me Saturday, Sunday, Tuesday, and Thursday, for my structured
  20. [R70] 1/5 · US No set plan: Same exercises everyday are added to workouts. You can delete them and they are back 2 days later. In the last month I’ve spent more time trying to get this corrected and nothing has changed
  21. [R106] 2/5 · US Not working on watch os 26: Still not working on Watch OS 26 even with new update
  22. [R175] 3/5 · GB Good but not great: I love this app but I’m really disappointed that the only wearable fitness device that can be connected is Apple Watch. No option for any other wearable like Fitbit or Oura. Not everyone has an Apple Watch.
  23. [R422] 3/5 · CA It’s a good platform, but could be way better.: The exercises are really good, the AI tailors the exercises to the equipment you have available and sets the intensity to your level. Unfortunately the AI often forgets what day of your workout plan you are on, so AI conversations can get frustrating when you are using it as a coach. Other significant drawback is the platform will not sync between
  24. [R550] 3/5 · CA Like it: Liking the app so far workouts are great. Only downfall to the app it would be nice if you could connect a Fitbit watch to track your progress as not everyone has Apple Watch
  25. [R6] 3/5 · US Like the app but push notifications are annoying: No way to disable annoying notifications without disabling all notifications in app settings, which will block set reminders after a rest cycle. Seems like a very obvious oversight.
  26. [R66] 1/5 · US Poorly constructed: Appears that the devs don’t use their own product. Screen randomly sleeps in the middle of workouts, if you leave the app during a workout you get ads when you return (even if you e already paid!), home v gym distinctions are bizarre (why can’t I have some equipment at home?!). Avoid.
  27. [R111] 2/5 · US Overpriced with hidden fees: Subscribers beware! That AI body scan is $22, but they don’t tell you that. It’s $4.99 for a couple of days, then it’s $30 per month…it’s all way overpriced and anything that sounds useful beyond the app basics is going to cost you a lot.
  28. [R125] 1/5 · US Waste of money: Do not buy this, the workout plans are ok however the scan you want to get is $20 extra and you’re interacting with AI. Purchase a bodybuilding.com membership with real trainers or even better 1stphorm not this, it’s a waste of money!!!
  29. [R135] 2/5 · US Scan: Scan doesn’t work
  30. [R16] 5/5 · US I love this app!: Great workout app! The workouts are suited to meet your goals, the app provides encouragement as you go, and you can adjust the intensity throughout. You also get an AI personal trainer! If you need to workout at home and can’t make it to the gym, it provides an alternative workout you can do from home! Totally worth the money!
  31. [R18] 1/5 · US Do not do a trial unless you plan for them to auto renew something for you: I opted for the 7 day trial for 7.99$ not anything else I didn’t pick a plan or anything they charged me today almost 40$ for a plan I didn’t pick and they have a no refund policy
  32. [R58] 5/5 · US 6boys2love: Great free trial! Definitely worth $$
  33. [R26] 1/5 · US Be careful of Auto Renew.: No notification when subscription is about to renew. You’ll get charged, they won’t refund you. Subscription not found in my Apple ID settings. $150.00 a year for AI generated content. You can find the same workouts for free.
  34. [R40] 5/5 · US Great for Beginners: I’m just starting out and don’t know what I’m doing. This has helped me not be intimidated of the gym. It gives me step by step with videos. You’re able to adjust your workouts, weights, and time. It also scans your body and give you strength goals. It is definitely worth the $59 for the year. Must try.
  35. [R34] 5/5 · US Great workouts: Workouts are great. I can change it up if the equipment is not available or too hard for my body.
  36. [R97] 3/5 · US Good but needs work: Overall it’s a good app to steer you towards your fitness goals. Pros: A preprogrammed workout is easier to follow than just winging it when you get to the gym. The adaptability for different workouts with varying equipment is great. Cons: The interface is not the most user friendly, and it is easy to delete an entire workout or an exercise will altering what work outs you

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store